Assessment Task 1 BSBMGT605 Provide leadership across the organisation

Communicate organisational mission

and goals
Submission details

Student’s name Student no.

Assessor’s name

Assessment site

Assessment date/s

The assessment task is due on the date your assessor has told you. Any changes to this
arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for
details.

Performance objective
You will demonstrate knowledge and skills required to communicate organisational mission
and goals1.

Assessment description
Using the workplace scenario/setting information provided, you will address expectations of
an organisation to investigate/look into incidents in line with legal and organisational
requirements. You will also address expectations to communicate organisational mission and
goals to internal stakeholders (interested people) by presenting to managers.

Procedure
1. Review the simulated/pretend business documentation, including policies and
procedures, in Appendix 1: Max Lionel Realty. Review templates contained in
Appendix 2: Assessment Templates for possible use or adaptation/adjustment in
completing assessment task requirements.
2. Review the information in Scenario 1 below and fill out an incident/case report in
connection with the WHS (Workplace Health & Safety) incident. Complete a risk
assessment 2 based on the information provided by the HR Manager in the scenario.
Update the organisational risk register (i.e a set of records/book).
1
Mission & Goals - an aim or task that somebody believes it is his or her duty to carry out or to which he or she
attaches special importance and devotes special care

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Assessment Task 1 BSBMGT605 Provide leadership across the organisation

3. Review the information in Scenario 2 below and prepare a presentation on the

managers’ WHS responsibilities. Ensure you:
a. explain the organisation’s mission, values (standards) and strategic directions
(overall plan)
b. explain the link between the organisation’s objectives, standards, relevant
legislation (government rules and regulations)and the responsibilities of
managers and agents/ people connected for a safe workplace
c. state/list expectations of managers in a way designed to build commitment and
support by managers; use persuasive/convince language and deploy/setup an
appropriate/good leadership style
d. use appropriate media (i.e documents, video, presentations etc) to achieve
objectives/ideas of presentation.
4. Deliver your presentation.
5. Submit documentation as per specifications below.

Specifications
You must:
● plan and deliver a presentation to managers

● submit:

○ incident report
○ risk analysis (how you have understood where the dangers would be)
○ updated risk register
○ presentation notes, PowerPoint slides, etc.

Your assessor will be looking for:

● how you encourage others to adopt/take on business ethics/principles and build their
commitment/responsibility to the organisation
● clear communication of the organisation’s objectives, values and standards to
stakeholders and the type of media and language used (i.e let everyone interested or
connected to the company the goals, ideas and plan of the company)
● how you facilitate consultative decision-making with stakeholders (i.e how do you
setup a proper decision making process with all the people/staff concerned)
● the application/setting up of business ethics (values and beliefs that makes a good
person or company to do business with) to leadership
● an explanation of the impact/effect of legislation when providing leadership

● an explanation of the organisation mission, purpose and values

2
Risk Assessment – to review the possibility of danger from something, especially from the failure of
a system or process/plan

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Assessment Task 1 BSBMGT605 Provide leadership across the organisation

● how application of leadership styles support organisational objectives, plans and

strategies. (i.e how when the leadership/management go about doing their duties and
how that impacts the company goals etc)

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Assessment Task 1 BSBMGT605 Provide leadership across the organisation

Scenarios

Scenario 1

You are the Operations General Manager at Max Lionel Realty (MLR). You are responsible for the
day-to-day running of the company. You oversee/supervise the coordination/management of
activities/tasks that occur within the Residential, Commercial, and Investments/savings branches of
the company. You are responsible for overseeing projects which affect operations of the organisation
as a whole. You work with the HR manager to coordinate systems and projects to achieve
cooperation and coordination (working together) across the company.

WHS Incident
A WHS incident recently occurred at the Commercial office of Max Lionel Realty. Although it is the
Commercial Manager’s responsibility to investigate WHS incidents, they have not done so. You
decide to step in. In accordance with the recently implemented WHS management system you must:
● investigate incidents
● complete an incident report (i.e what happened in the accident/incident)
● perform risk assessment
● update risk register.
The records you create of the incident need to be submitted to the HR Manager (assessor) for storage
as per records management policy.

Details of the incident

● Last Wednesday, a client who was running late decided to leave through the
emergency exit and stairwell, falling and breaking her wrist.
● The exit door was blocked by boxes of paper.
● One of the agents/person(s) heard calls for help, managed to open the exit and helped
the client.
● Not realising what had happened, or the seriousness of the accident, the agent
criticised the client’s high heels, implying that such a thing would never happen to a
man: ‘Any sensible woman would take the lift’.
● The client was humiliated/embarrassed and insulted.
● The client was taken to the Royal Women’s Hospital by ambulance.
● She is threatening to sue MLR for injuries, loss of income and mental trauma
(personal stress).

Scenario 1 (continued)

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Assessment Task 1 BSBMGT605 Provide leadership across the organisation

● Another agent noticed a strange odour (smell) and an oily substance/stuff on the
stairwell.
● This agent reported the incident verbally (told) to the Commercial Realty Manager.

● This incident has only just become known to the HR manager, who has been
contacted by both the client’s lawyer and the Office of the Human Rights
Ombudsman.
● Several incidents in which managers have failed to undertake/take on WHS
management system responsibilities have occurred/happened recently. For example,
recordkeeping has been incomplete.
● Consultation with agents, WHS committee meetings have not occurred.

● The organisation’s original target was to reduce the number of WHS incidents by
25%; however, after initial/first success, enthusiasm/interest for the system has worn
off (reduced) and incident rates are only just lower than they were when the system
was initiated (first started)

Scenario 2

You are the Operations General Manager at Max Lionel Realty. You have recently investigated a
serious WHS incident.
You have determined/understood that the incident may represent a systemic/complete breakdown in
compliance (meeting rules) with the organisation’s WHS management system. This system has only
recently been implemented/put in place and clearly the requisite(required) practices have not been
embedded/put in.
Your legal and ethical 3 responsibility is clear. You have a legal and ethical responsibility as a
manager to minimise/reduce workplace hazards. Moreover, in accordance with organisational
change management processes, you need to ensure organisational support (supported by company
management) by regularly reviewing compliance and acting immediately to intervene/step in to
make sure organisational objectives (ideas, goals) and minimise risk.
You need to ensure managers are aware of and comply/match with the following responsibilities
under the WHS management system and WHS legislation:

● Consult/discuss with agents on WHS issues to continually identify any potential (can
happen) risks
● regularly conduct WHS committee meetings to address/look at risk across the
organisation
● regularly assess/review potential workplace hazards

● act proactively 4 to reduce risk

● update the risk register.

3
Legal & Ethical - in line with the rules for right behaviour, in accordance with the standards/rules
(law) of a profession
4
Proactive - taking the first step by acting instead of reacting to events

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Assessment Task 1 BSBMGT605 Provide leadership across the organisation

You have decided to prepare a presentation to managers to ensure compliance.

Your objective is to ensure a smooth implementation/putting together of the WHS management
system. Accordingly, you don’t want to single out or embarrass any one manager. Rather, you want
to ensure enthusiastic/keen support by underscoring/bringing to attention the importance of
implementation of the WHS management system with respect to Max Lionel’s mission and
organisational goals.
You will need to ensure you demonstrate and support ethical attitudes 5 and practices.

5
Ethical Attitudes and Practices - consistent with agreed principles of correct moral (the right thing)
conduct

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