JANET J.

VAN HAREN, PHR

16630 Cynthia Court
Tinley Park, IL 60477
Phone: 708-990-3414
Email: jvb9660a@westpost.net

PROFILE
Human Resource professional with well developed communication skills, excellent
employee relations experience and knowledge of human resource functions and deve
lopment. Recognized as a problem solver and team builder who works well with ot
hers to meet corporate goals. Recently completed employment law certificate pr
ogram.
COMPETENCIES
Benefits Design & Administration Regulatory Compliance
Recruitment Strategies Employment Law
Policies & Procedures Design Performance Appraisal Development
Training and Education Coaching & Counseling
Employee Relations Staffing

PROFESSIONAL EXPERIENCE
LIBERTY MUTUAL GROUP, Warrenville, IL 2008 to 2009
An insurance company ranked 86 in Fortune 500 with multiple locations and employ
s over 40,000 employees.
Principal Human Resources Generalist
Provided HR support to management in the Commercial Middle Market Central Divisi
on Underwriting Unit.
* Decreased employee turnover by 5.7% in the Western and Central Divisions of Wa
usau Insurance in first year.
* Analyzed and developed objectives for Employee Action Plans using the Employee
Opinion Survey by organizing an employee focus group to create efficient work f
lows and enhance employee education.

HORTON INSURANCE AGENCY, INC., Orland Park, IL 2002 to 2008

An insurance agency with multiple locations employing over 350 employees.
Director of Human Resources
Handled all aspects of human resource functions and development including employ
ee benefit design and administration, employee performance management, developme
nt and implementation of employee survey, recruitment and hiring, legal complian
ce, and internship programs.
* Selected and implemented new ADP software system for benefit and HR tracking a
nd payroll deduction processing. Coordinated with Payroll manager to achieve de
adline dates and successful use of system.
* Created HR website for information access to all employees to increase HR prod
uctivity.
* Developed best practices for recruiting and hiring which increased the quality
of employees joining the organization.
* Led summer internship program which created a marketing campaign to increase s
ales.
* Investigated the facts and represented the company's response in all grievance
s, terminations and employee performance issues which were fully resolved withou
t litigation.
* Analyzed employee benefits needs. Redesigned benefit plans to meet needs and
budget.
* Developed and delivered training programs for management.
* Created and implemented a new 360 degree employee performance appraisal.

Janet J. Van Haren Page two

HEART CARE CENTERS OF ILLINOIS and MIDWEST PHYSICIANS ALLIANCE,

Mokena, IL 1999 to 2002
A cardiology group in the south/southwest suburbs employs over 30 physicians and
120 employees.
Director of Human Resources
Responsible for the creation of the human resources department functions and the
management of the processes.
* Developed and implemented employee benefits which resulted in a savings of ove
r $15,000.
* Created and communicated first employee handbook with policies and procedures
of the company.
* Developed and designed procedures for all Human Resources functions including
employee performance appraisal forms, FMLA leave, workers compensation notificat
ion, OSHA compliance and COBRA notifications.
* Investigated and recommended action on employee performance.
* Recruiting and hiring of staff including registered nurses, nurse assistants a
nd physicians.
* Developed and coordinated the Continuing Medical Education Accreditation progr
am for physicians.

APPLIED SYSTEMS, INC., University Park, IL 1986 to 1998

An international software insurance automation systems company which employs ove
r 1,000 employees.
Director of Human Resources (1988-1998)
Managed the Human Resources Department in this startup company of 100 employees
to an international company of over 1,000 employees.
* Recruited, interviewed, designed and developed all Human Resource materials.
* Supervised 20 employees under Human Resources including Payroll and Training a
nd Education.
* Directly responsible for designing and managing Employee Benefits.
* Implemented policies and procedures for a telecommuting program to better serv
ice clients in different time zones.
Technical Support (1986-1988)
EDUCATION
DePaul University - Human Resources Program Certificate
Moraine Valley Community College - Computer and Business classes
IAML - Certificate in Employment Law
Life & Health License - Illinois (2004-2008)
PHR Certification
PROFESSIONAL DEVELOPMENT/AFFILIATIONS
The Legal Aspects of Discipline & Evaluation Compensation-Wage & Salary
Criticism and Discipline Skills for Managers
Time Management
The Step-By-Step Guide To Supervising Employees Assertiveness & Stress Training
How to Overcome Negativity in the Workplace
Business Writing Skills
Management Skills for New Supervisors Wage & Hour Compliance
How to Fire Employees with Attitude Problems
Coaching and Teambuilding Skills for Managers and Supervisors
Member: Society of Human Resources Management
PHR Certification