Professional Documents
Culture Documents
At
KALLAKURICHI PRIMARYAGRICULTURAL CO-OPERATIVE
CREDIT SOCIETY LTD
Submitted by
MUKESHGUPTA P
Reg. No;19BCP029
Re-accredited at ‘A’ Grade Level rating by the NAAC and ISO 9001:2008
certified
Coimbatore-641014
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CERTIFICATE
TUTOR CO-ORDINATOR
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DECLARATION
COIMBATORE 641014
Place: Coimbatore
Date:
MUKESH GUPTA P
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ACKNOWLEDGEMENT
I wish to express my sincere gratitude to the management of Dr. G.R. Damodaran College
of Science for giving this wonderful opportunity to gain management knowledge in their esteemed
organization.
My special thanks to the principle of our college Mrs. Dr. T.Santha M.Sc., PGDCA, M.Phil.
(CS), Ph.D. (Computer Science), for her support in allowing me to complete my project successfully.
I also wish to express my deep sense of gratitude to our respected Director, Dr. K. K.
Ramachandran, M.com., PGDFT., M.Phil., MFT., MBA., Ph.D.(Commerce), MIMA (India), Ph.D.
(Management) for his unfaltering faith in his students and providing us with new way to excel in the
field commerce.
I express my deepest thanks to the Head of the Department, Dr. S. Dhanraj M.com., M.Phil.,
Ph.D., School of commerce and international business for his support and guidance.
I would like to extend my sincere gratitude to our Co-ordinator and all the faculty members of
Bachelor of Commerce with Professional Accounting for taking part in useful decision and giving
necessary advice and guidance which were extremely valuable.
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SI.NO CHAPTERS PAGE NO:
04 LEARNING EXPERIENCE 46
05 CONCLUSION 47
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INTRODUCTION TO BANK:
A bank is a financial institution licensed to receive deposits and make loans. Banks may also provide financial
services, such as wealth management, currency exchange, and safe deposit boxes. There are two types of
banks: commercial/retail banks and investment banks. In most countries, banks are regulated by the national
government or central bank. The bank generates profits from the difference in the interest rates charged and
paid and its substitutes by accepting time and demand deposits, making loans, and investing in
securities. where customers can save or borrow money. Customer's money may be placed in the bank for safe
keeping. Banks may give loans to customers under an agreement to pay the money back to the bank at a later
time, with interest. Banking is an activity which involves acceptance of deposits for the purpose of lending or
investing.
Banks act as payment agents by conducting checking or current accounts for customers,
paying cheques drawn by customers in the bank, and collecting cheques deposited to customers' current
accounts. Banks borrow money by accepting funds deposited on current accounts, by accepting term deposits,
and by issuing debt securities as banknotes and bonds. Banks lend money by making advances to customers
on current accounts, making instalment loans, and by investing in marketable debt securities and other forms
of moneylending.
BANKING :
Banking is an industry that handles cash, credit, and other financial transactions. Banks provide a safe place to
store extra cash and credit. They offer savings accounts, certificates of deposit, and checking accounts.
Banking can be defined as the business activity of accepting and safeguarding money owned by other
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individuals and entities, and then lending out this money in order to earn a profit. It is carried out by financial
institutions. They perform the function of safeguarding money and lend it to public in the form of
loan. Lending activities can be performed either directly or indirectly through capital markets.
TYPES OF BANKS:
1. Commercial bank:
Commercial banks focus on business customers. Businesses need checking and savings accounts just like
individuals do. But they also need complex services, and the dollar amounts (or the number of transactions)
can be substantial. They might need to accept payments from customers, rely heavily on lines of credit to
manage cash flow, and work with letters of credit to do business overseas. Commercial Banks provide
financial services to businesses, including credit and debit cards, bank accounts, deposits and loans, and
2. Retail bank:
Retail banks are probably the banks you‘re most familiar with.Your checking and savings accounts typically
come from a retail bank or credit union, which focuses on consumers (or the general public) as customers.
These banks provide credit cards, they offer loans, and they‘re the ones with numerous branch locations in
populated areas. It also known as consumer banking refers to the services banks provide to individual
customers. Common retail banking services include checking and savings accounts, mortgages, credit cards,
3. Investment bank:
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Investment banks help businesses work in financial markets. If a company wants to go public, borrow a
significant amount, or sell debt to investors, they often use an investment bank. An investment bank (IB) is a
financial intermediary that performs a variety of services. Most Investment banks specialize in large and
complex financial transactions, such as underwriting, acting as an intermediary between a securities issuer and
the investing public, facilitating mergers and other corporate reorganizations and acting as a broker or
4. Credit union:
A credit union is a type of financial cooperative that provides traditional banking services. Ranging in size
from small, volunteer-only operations to large entities with thousands of participants spanning the country,
credit unions can be formed by large corporations, organizations, and other entities for their employees and
members. Credit institutions are created, owned, and operated by their participants. As such, they are not-for-
profit enterprises that enjoy tax-exempt status. Credit unions offer products and services more or less identical
5. Central bank:
Central banks manage the monetary system for a government A central bank is a financial institution
given privileged control over the production and distribution of money and credit for a nation or a group of
nations. In modern economies, the central bank is usually responsible for the formulation of monetary
Central banks are inherently non-market-based or even anticompetitive institutions. Although some are
nationalized, many central banks are not government agencies, and so are often touted as being politically
independent. However, even if a central bank is not legally owned by the government, its privileges are
6. co-operative bank:
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A bank set up to provide finance to agriculturist, rural industries and to trade and industry of urban areas but
up to a limited extent. Cooperative Banks are the financial institutions that are owned and run by their
customers and operates on the principle of one person one vote. Cooperative Banks offer a range of services
like accepting deposits and granting loans to the members and even non-members. Accepting deposits from
the members and the public, and granting loans to farmers and small businessmen.
Cooperative bank is an institution established on the cooperative basis and dealing in ordinary banking
business. Like other banks, the cooperative banks are founded by collecting funds through shares, accept
deposits and grant loans. Co-operative banks are often regulated under both banking and cooperative
legislation. They provide services such as savings and loans to non-members as well as to members, and some
participate in the wholesale markets for bonds, money and even equities. Cooperative banking systems are
also usually more integrated than credit union systems. Local branches of co-operative banks select their own
boards of directors and manage their own operations, but most strategic decisions require approval from a
central office.
These institutions are formed at village level or town level. The operations of such banks are limited to a very
small area. The primary co-operative credit society is an association of borrowers and non-borrowers residing
in a particular locality. The funds of the society are derived from the share capital and deposits of members
and loans from central co-operative banks. The borrowing powers of the members as well as of the society are
fixed. The loans are given to members for the purchase of cattle, fodder, fertilizers and pesticides.
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2. Central Co-operative Banks
These are the federations of primary credit societies in a district and are of two types-those having a
membership of primary societies only and those having a membership of societies as well as individuals. The
funds of the bank consist of share capital, deposits, loans and overdrafts from state co-operative banks and
joint stocks. These banks provide finance to member societies within the limits of the borrowing capacity of
societies. They also conduct all the business of a joint stock bank.
The state co-operative bank is a federation of central co-operative bank and acts as a watchdog of the co-
operative banking structure in the 72 state. Its funds are obtained from share capital, deposits, loans and
overdrafts from the Reserve Bank of India. The state co-operative banks lend money to central co-operative
The Land development banks are organized in 3 tiers namely; state, central, and primary level and they
meet the long term credit requirements of the farmers for developmental purposes. The state land development
banks oversee, the primary land development banks situated in the districts and tehsil areas in the state. They
are governed both by the state government and Reserve Bank of India. Recently, the supervision of land
development banks has been assumed by National Bank for Agriculture and Rural development (NABARD).
The sources of funds for these banks are the debentures subscribed by both central and state government.
These banks do not accept deposits from the general public. Urban Co-operative Banks The term Urban Co-
operative Banks (UCBs), though not formally defined, refers to primary co-operative banks located in urban
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HISTORY OF CO-OPERATIVE BANK:
Cooperative movement in India was started primarily for dealing with the problem of rural credit. The history
of Indian cooperative banking started with the passing of Cooperative Societies Act in 1904. The objective of
this Act was to establish cooperative credit societies―to encourage thrift, self-help and cooperation among
Many cooperative credit societies were set up under this Act. The Cooperative Societies Act, 1912 recognised
the need for establishing new organisations for supervision, auditing and supply of cooperative credit. The
objective of this Act was to establish cooperative credit societies―to encourage thrift, self-help and
cooperation among agriculturists, artisans and persons of limited means.‖ Cooperative bank is an institution
established on the cooperative basis and dealing in ordinary banking business. Like other banks, the
cooperative banks are founded by collecting funds through shares, accept deposits and grant loans. Since,
1950s, they have come a long way to support and provide assistance in activities like credit, banking,
sugar etc., to household. Indian cooperative structures are one of the largest such networks in the world with
more than 200 million members. It has about 67% penetration in villages and fund 46% of the total rural
credit. It also stands for 36% of the total distribution of rural fertilizers and 28% of rural fair price shop.
BANK PROFILE
Type : public
Founded : January1958
Areaserved : India
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Services : Debit cards, consumer banking, corporate banking, finance and insurance,
EXCUTIVE CHART
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STRUCTURE OF COOPERATIVE BANK:
A credit union is a member-owned financial cooperative, democratically controlled by its members, and
operated for the purpose of promoting thrift, arranging credit at competitive rates, and providing so many
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The Co-operative Credit Institutions in India can be classified as under a three-tier structure.
The primary societies are functioning in the various towns and villages, the Central Banks at the district
headquarters and the State Co-operative Banks at the state capitals forming the apex of the system.
The Reserve Bank of India assists the co-operative structure by providing concessional finance through
nabard in the form of General Lines of Credit for lending to agricultural & allied activities. Thus, the whole
system is integrated with the banking structure of the country. Let us have a discussion about these institutions
one by one.
A primary society is an association of borrowers and non-borrowers residing in a particular locality and taking
interest in the business affairs of one another. As membership is practically open to all inhabitants of a
locality, people of different status are brought together into the common organization.
A Central Co-operative Bank is a federation of primary societies in a specified area. Where membership of a
Central Co-operative Bank is restricted to primary societies only, it is known as a 'banking union'. Nowadays,
individuals are also admitted as members of almost all Central Co-operative Banks.
At the top of the co-operative banking, there are State Co-operative Banks, organized with the object of
attracting deposits from the rich urban classes. These Banks are also more suitably equipped to serve as
channel between the co-operative movement and the joint stock banks.
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INTRODUCTION TO PRIMARY AGRICULTURAL CREDIT SOCIETY:
Primary Agricultural Credit Societies (PACS) occupy a predominant position in the co-operative credit
structure and form its base. A PACS is organized at the grass roots level of a village or a group of small
villages. It is this basic unit which deals directly with the rural (agricultural) borrowers, gives those loans and
collects repayments of loans given. It serves as the final link between the ultimate borrowers on the one hand
and the higher financing agencies, namely the SCBS, and the RBI/NABARD on the other hand.
As such, the health and strength of the co-operative credit movement depends crucially upon the health and
strength of these societies. But, despite much official effort and support, and numerical expansion of the PACS
in membership, working capital, loans given and other activities, their health and working leave much to be
desired.
At the end of June 1989 there were 87,000 PACS. ‗These societies covered about 90% of 5.8 lakh villages.
Their membership of 9 crores covered about 65% of the total estimated population of about 14 crores of rural
households. More than half of the members of PACS are persons of small means—small fanners, agricultural
laborers and rural artisans and about 25% of them belong to scheduled castes and tribes.
All these are very strong features of the co-operative credit organization, as it alone provides the vast network
of institutional credit agencies throughout the length and breadth of the country of sub continental size,
covering the large bulk of Indian villages. And yet the organisation is not fulfilling its role adequately due to
several weaknesses.
The working capital of the PACS is derived mainly from borrowings from the CCBs and in smaller
proportions from owned funds and deposits. That the PACS have failed to attract deposits is not so much a
reflection of low savings habits of the rural population as a reflection of the availability of better assets to rural
The richer farmers either invest their saving directly in physical assets or lend them directly as agriculturist
moneylenders to others in the village or hold them in deposits with banks or post offices. Only the residual
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savings of those households come to the PACS who want to borrow later from these societies or who want to
wield influence in the actual working of the societies. To attract more deposits, these societies must be in a
position to pay higher interest rates on their deposits than offered by other institutions and must inspire greater
confidence regarding safety of deposits with them. For this, the societies must be managed efficiently as well
as honestly.
High net borrowings from CCBs show that PACS act mainly as distributional channels for funds mobilised
elsewhere. Even this role is not played well by them, as they suffer from a very high ratio (of more than 40%)
Only the members of a PACS are entitled to borrow from it. Most loans are for agricultural purposes and are
short-term. Medium-term loans for such purposes as sinking or repair of wells, purchase of machinery (mostly
pump sets for irrigation) and cattle are also given. But consumption loans, given mostly to landless labourers,
artisans -and marginal farmers, are negligible. The share of loans given going to weaker sections is usually
about 40 % of loans. The amount of loans and advances outstanding at the end of June 1989 was about Rs.
6,000 crores.
A varying number of PACS also undertake non-credit activities such as handling the supply of farm requisites,
distribution of consumer goods among their members, constructing go-downs, and marketing of agricultural
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OBJECTIVES OF PRIMARY AGRICULTURAL CO-OPERATIVE SOCIETY:
1. For the membership of co-operatives credit society members should belong to located at village of co-
operative societies.
6.Loans repayment schedule can be decided by the co-operative society as per the significance purpose of the
loans.
7.PACS provide the loan only for medium and short term purpose.
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BANK HISTORY
In 1958 The villupuram District Central Co-operative Bank Ltd was incorporated and registered in madras,
India..The registration of the Bank was done by,on 12th january 1958 and it commenced working on 22th
january 1958.
The authorized share capital of the Bank was Rupees 50000/- divided into 500 shares of Rs.100/- each.All
the shares were allotted even on the starting date. The individual share holders were solely responsible for the
Rangan A President,
Sri.M.kalaiselvan,MA,D.C O .OPSecratry
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BRANCH INTRODUCTION
BRANCH PROFILE
Branchmanager :KalaiselvanM(manager)
The primary agricultural cooperative credit society kallakurichi branch is located at raja
nagar,kallakurichi,tamil nadu
The growth of the Bank is really increased from their early periods to current period. The chairman for
2015-2016---226679.44
2016-2017---800494.16
2017-2018---1237594.37
2018-2019---1503309.32
2019-2020---275379.97
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MISSION AND VISION
Mission
The mission of the kallakurichi primary agricultural cooperative credit society Ltd., is to develop
financially viable, well organized technically efficient affiliated cooperatives in Kallakurichi Districts for
Vision
Expansion of the business in all economic development activities with modern facilities. Adopting
modern technologies to serve customers with smile. Taking effort to bring Bank to ISO standard. Increase our
PRIMARY FUNCTIONS
1. Accepting deposits:
Deposits are the amount of money that a customer hands over to the bank. This is known as making a
deposit.Thedepositsareofafewtypesnamely:SavingDeposit,FixedDeposit,CurrentDepositandtheRecurrent Deposit.
The various deposit schemes are based on the type of deposit and the frequency of depositing. For example, in
a fixed deposit a definite sum is handed over to the bank for a few years. The interest is only
compoundedifthedeposittermiscomplete.Providingtheseservicesofdepositisoneoftheprimaryfunctionsofa bank.
Types of deposit:
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Money
canbedepositedanytimeinthisaccountandcanbewithdrawalanytimebymaintainingaminimumamounton your
account.
All the transactions can be made either by signing a withdrawal form or by issuing a Cheque or by using ATM
card. Normally banks put some restriction on the number of withdrawal from this account and also the interest
rate differs from bank to bank. . A minimum balance has to be maintained in the savings account as prescribed
by the bank.
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DOCUMENTSREQUIRED
Application form
Fixed deposit:
Someoftheaccountholdersmayliketoputtheirmoneyforalongerperiod.Suchdepositsofferahigher rate of
interest. If money is deposited in savings bank account, banks allow a lower rate of interest. So that the
the fixed deposit. The interest rate depends upon the period of the deposit as prevailing from time to time.This
type of deposits is made only for the longer period of time. This period of deposit may range from15
daystothreeyearsormorewerethewithdrawalisnotallowed.Themaximumperiodoffixeddepositis10years.
wasagreedupon.Theinterestamountonfixeddepositaccountcanbewithdrawnatcertainintervalsoftime.The most
popular form of term deposits is fixed deposits. The special interest in provided for the senior citizen.
DOCUMENTSREQUIRED
Application form
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Recent Photograph two numbers
Recurring deposit
Whileopeningtheaccounttheaccountholderhastoagreetodepositafixedamountonceinamonthfora
certainperiod.Thetotaldepositalongwiththeinterestthereinispayableonmaturity.However,thedepositorcan also be
allowed to close the account before its maturity and get back the money along with the interest till that
period.Theaccountcanbeopenedbyapersonindividuallyorjointlywithanother,orbytheguardianinthename
ofaminor.Therateofinterestallowedonthedepositsishigherthanthatonasavingsbankdepositbutlowerthan
therateallowedonafixeddepositforthesameperiod.Theminimumperiodisfor1yearandthemaximumisfor 5years.
DOCUMENTSREQUIRED
Application form
Copy of PANcard
The account will be opened on submission of the duly filled in application form along with the initial
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There are restrictions on the number of withdrawals in savings bank account, that type of account is not
suitable for making daily transactions. Businessmen, partnership firms, companies and institutions such as
schools, colleges, and hospitals have to make payment through their bank accounts. They need to have an
account from which withdrawal can be made any number of times. The minimum balances should also be
Like savings bank account, this account also requires a certain minimum amount of deposit while opening the
account. Banks open a current account for them. On this deposit, the bank does not pay any interest on the
balances. For the convenience of the accountholders banks also allow withdrawal of amounts in excess of the
DOCUMENTSREQUIRED
Application form
No frill account:
A no-frills account is a bank account that can be opened and maintained with a zero balance, levies zero or
nominal charges and does away with the unnecessary services or frills.
Term Deposits
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TYPE OF DEPOSIT PUBLIC%PER ANNUM SENIORCITIZEN %
The needs of co-operative bank are different, Co-operative banks in India finance rural areas under:
Farming
Cattle
Milk
Hatchery
Self-employment
Industries
Small scaleunits
Homefinance
Consumerfinance
Personalfinance
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NECESSARY DOCUMENTS OF MEMBERSHIP
a. Adhar cardzerox
b. Pan cardzerox
c. Photo
Thebanklendspeoplemoneyonatime-interestbasis.Eachloanamountispassedbythebank afterdue
considerationandsecuringthebank‘sprofit.Thebankalsogivesadvancestoitscustomers.Theadvancescanalso be
called as overdraft. These are also the primary functions of the banks. The bank provides the services of
overdraft,cashcredits,loans,andagriloans.
Types of Loans:
Agricultural loans:
This is a loan which will be provided to the farmers for agricultural purpose at the rate of interest of 4.5% .
Secured Loans:
Thisisaloanwhichwillbesecuredbysomeassetorpropertyoftheloanholder.Heretheborrowerwill
pledgehisassetsagainsttheloan.Incasetheborrowerfailstopayonhisloanevenaftertheseveralcallsmadeby
thebank,thenbankwillbecometheownerofsuchasset.Itcanselltheassetandrecovertheamountowedtothem
to borrow funds from the bank. If the borrower fails to repay in time, then the creditor will gain ownership of
theproperty.
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Unsecured Loan:
An unsecured loan is a loan that is issued and supported only by the borrower's creditworthiness, rather than
by any type of collateral. Unsecured loan sometimes referred to as signature loans or personal loans are
obtained without the use of property or other assets as collateral. The terms of such loans, including approval
and receipt, are therefore most often contingent on the borrower's credit score. Borrowers must generally have
Demand Loan:
Thesearetypicallyshort-termloans.Theydonothaveafixedterm.Thismeansthattheyarepayableon
demand,wheneverthelenderdemands,theborrowerhastorepay.Ademandloanalsowillnothaveafixedrateof
interest.Therateswillfluctuateaccordingtotheprimelendingratesprevalentinthemarket.
Subsidized Loan:
Inasubsidizedloantherateofinterestissubsidized.Whichmeanstheborrowerisgiventheloanatalower
rateofinterestthanthegoingrate.Thegovernmentistheonethatprovidesthesaidsubsidy.
Jewel loan:
The gold loan, also referred as a loan against gold, is a secured loan that a borrower takes from a lender
in lieu of gold ornaments such as gold jewellery. The loan amount sanctioned to you by lenders is generally a
certain percentage of the gold‘s value. You can repay it through monthly instalment after which you get your
Business loan:
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Any Individuals engaged in business owning building with adequate means to repay the principal and interest
of the loan shall be eligible to apply for the loan. The purpose is for the loan is development of the bank.
The secondary functions of the Bank are either selling gold coins to the public or selling insurance
1. Agency Functions:
The bank is an agent for its customers in a way that it invests on behalf of its customer. Acting as the agent of
the customer the bank may transfer funds, the collection of cheques, periodic payments, portfolio management,
periodic collections, and several other agency functions. All of these functions are the secondary functions of
the bank.
The bank also performs several utility functions. Some of the most important utility functions of the banks may
include the issue of drafts, letter of credits etc., locker facility, underwriting of shares, dealing in foreign
exchange, project reports, social welfare programmes, other utility functions. The banks also provide several
services like the safe deposit locker facilities, safe custody facilities and Demat accounts. The opening of
Demat accounts allows the account holder to trade in the stock exchange or the money market directly. The
FunctionsarealsocalledasSocialdevelopmentfunctions.Insomeareas,thebankswillhelpyouwithallthe
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transactions that you will have to do during a course of time. For example, you will be able to pay your phone,
electricity and other utility bills from a center that is run by the banks. This sums up the functions of the banks.
“Plastic money”: The concept of money in form of cards such as credit cards and debit cards, instead of
the use of actual currency is what we call plastic money. In India, in the recent years, online transactions and
1. Debit Cards:
A debit card is a bank card used to make payments from your own bank account. Debit cards were introduced
in 1966 and have been around since. They are actually a linked to the cardholder‘s bank account. So they
transactions.They can alsobeused at products or services at the various points of sales.When you use a debit
card it withdraws the balance from your bank account, i.e. it debits your bank account. So if there is
insufficient balance in the account, the transaction will be unsuccessful.Usually,there is amagnetic strip in the
card that reads the debit cards information. But recently due to security concerns, banks have started
issuing chip debit cards. The computer chip authenticated the debit card and is considered safer than the
magnetic cards.
2. Credit Cards:
Credit cards are also payment cards that the banks or other financial institutes offer to their customers.
But unlike debit cards, they are also a tool of short-term lending, because a credit cardholder can withdraw
money beyond the limits of their bank accounts. So a cardholder can borrow money from the bank using his
credit card.
So credit cards offer the cardholders a line of credit. The money has to be repaid to the bank with the
interest that the bank charges. The time of the repayment will depend according to the terms and conditions of
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the credit cards. Also, there is a credit limit on the card. This is the maximum credit the cardholder can run up
on a card.
LOCKER FACILITIES
For the safety of your valuables, we offer safe deposit locker facility at a large number of our branches. There
is a nominal annual rent, which depends on the size of the locker and the centre at which the branch is located.
The rent is payable in advance for the Financial Year. A copy of the locker agreement regarding operation of
the locker can be provided to the locker hirer at the time of allotment of the locker.
It is always beneficial to avail the benefits of nomination facility/ survivorship clause provided to locker-
hirers. The major advantage of availing these facilities is that in the event of unfortunate death of one of the
joint locker-hirer, the right to the contents of the locker does not automatically devolve on the surviving joint
Subject to governmental authority, National or State, according to its charter, the management of
any bank is vested in its board of directors. Such directors are elected by the stockholders. The directors elect
the officers, president, vice-president, cashier and assistant cashier, who are the executive heads of the
institution and are charged with the duty of administering its affairs. The number of vice-presidents and
assistant cashiers depends upon the size of the bank. The directors may also appoint committees such as
a discount committee, an executive committee, and an examination committee that the business of the bank
may seem to require. According to the character of their duties and responsibilities, bank officers and
employees may be classified as (1) executives, (2) tellers, (3) bookkeepers. Whenever it becomes necessary,
on account of volume of business, to divide the work in a bank into divisions, each employing a group of
clerks, suchdivisionsareorganizedintodepartmentseachhavingadepartmenthead,whoisusuallyateller,ahead
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bookkeeper, or perhaps a junior officer. In the very large banks the executive staff is itself organized into
groups, and there may be a vice-president and one or two assistant cashiers in charge of each important
department.Theworkofadepartmentinalargebankisnothingmorenorlessthantheworkofasinglemanin
asmallbankapportionedamongseveralmen.Thedepartmentsintowhichamediumsizedbankisordinarily divided
are as follows:
(1) Receiving Teller's Department (Teller) - Receives, receipts for and proves deposits, distributes checks to
bookkeepers and other departments, prepares exchanges for clearing houses, and turns cash over to the
(2) Transit Department (Teller) - The transit department may be a subdivision of the receiving teller's
departmentandwasformerlyknownbyotherterms,suchascorrespondence,foreigncheck,miscellaneous check
or country check department. This department assorts checks and other cash items payable out of town,
indorses them and lists them on letters addressed to other banks. It gives totals of outgoing or
remittanceletterstogeneralledgerbookkeeperatendofday.Thisdepartmentoftenkeepstherecordsof
exchange charged on out-of-town cheques, and of delayed credits on interest balances made necessary
(3) Paying Teller's Department (Teller) - Pays or certifies checks, is in charge of the signature book or cards
bearingtheauthorizedsignaturesofalldepositors,shipscurrency,isinchargeofthevaultcash,andmakes
uppayrolls.
(4) Note Teller's Department (Teller) - Collects notes and drafts due at the bank or elsewhere in the city. It is
usuallyinchargeoftherunnersormessengerdepartment,whichisasubdivision,anditusuallyreceives
depositsmadebyotherbanks,andmayperformthefunctionsofamailteller.
(5) Collection Department (Teller) - Collects collections notes, drafts and other "time" items when payable out
(6) Loan or Discount Department (Executive) - Receives notes submitted for discount or makes loans, figures
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(7) Credit Department (Executive) - Secures and collects information relating to borrowers, checks statements
submittedbythem,andisinchargeofcreditfiles,whichcontaininformationastothereliability,business habits
I. KNOWYOURCUSTOMERFORMANDCUSTOMERINFORMATIONFILE
(CIF)
Know your customer, alternatively known as your client or simply KYC. It is the process of a business
verifying the identity of its clients and assessing their suitability, along with the potential risks of illegal
intentions towards the bank relationship. The term is also used to refer to the bank regulations and anti-money
laundering regulations which govern these activities. Know your customer processes are also employed by
companies of all sizes for the purpose of ensuring their proposed customers, agents, consultants, or distributors
are anti-bribery compliant. Banks, insurers, export creditors and other financial institutions are increasingly
demanding that customers provide detailed due diligence information. The objective of KYC guidelines is to
prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering
activities. Related procedures also enable banks to better understand their customers and their financial
dealings. This helps them manage their risks in a well judged manner. Today not only the banks but also
The term C I Fstandsfor ―Customer Information File which contains all the personal information of
the bank account . The CIF is 11 digit number that is used by banks to decode the information of their
customers about the loans, demat and KYC that includes identity proofs, address proof when needed. This 11
digit code is unique per customer for their different accounts. This code cannot be changed with accounts. The
number is specially coded with all the information about loans, demat and personal information about the
customer. It helps different banks to track the information about the customer of their different accounts at one
place. This may avoid confusion and fraudulent activities that may happen while sanctioning loans. It contains
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vital statistics, account balances or transaction information and type of account customer held to offer various
product services and administrative purposes. It provides various activities of the customer at one place. CIF
number is held in electronic formal today. It can also be found on paper in various relevant documents. CIF
number can be considered the same as Aadhar card number while Aadhar number gives unique identity, the
CIF number provides banking information of the customers with a unique code.
ROLE AS AN INTERN:
I have referred the Known Your Customer (KYC) form of customer and if columns are unfilled, I guide the
customer to fill the column. I have arranged all of the KYC forms based on the account number. I also got the
knowledge related to the Customer Information Folio(CIF) number creation while opening a new account and
also taught about how the information are been fed in the computer system.
Abanktellerwouldwrite,byhand,thedateandamountofthetransaction,theupdatedbalance,andenterhis
or her initials but now all has became automatic using technology. In the late 20th century, small dot
matrixor inkjet printerswere introduced capable of updating the passbook at the account holder's
convenience,eitheratanautomatedtellermachineorapassbookprinter,eitherinaself-servemode,bypost,
or in a branch.
Passbook or Bank Statement is a copy of the account of the customer as it appears in the bank‘s books.
When a customer deposits money and cheques into his bank account or withdraws money, he records these
transactions in the bank column of his cashbook immediately. Correspondingly, the bank records them in the
customer‘s account maintained in its books. Then they are copied in a passbook and given to the customer.
With the computerization of banking operations, bank statements (in lieu of passbook) are issued to the
customers periodically. Thus passbook is a record of the banking transactions of a customer with a bank. All
entries made by a customer in his cashbook (bank column) must be entered by the bank in the passbook.
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Signature recognition is a behavioural biometric. It can be operated in two different ways:
Static: In this mode, users write their signature on paper, digitize it through an optical scanner or a camera, and
the biometric system recognizes the signature analyzing its shape. This group is also known as "off-line".
users write their signature in a digitizing tablet, which acquires the signature in real time. Another possibility
is the acquisition by means of stylus-operated PDAs. Some systems also operate on smart-phones or tablets
with a capacitive screen, where users can sign using a finger or an appropriate pen. Dynamic recognition is
also known as "on-line". Dynamic information usually consists of the following information
ROLE AS AN INTERN:
They taught how to make passbook entries using computer system. I also learned how The customer
signature is fed into the computer and how to verify the customer signature.
A final account gives an idea about the profitability and financial position of a business to its management,
owners, and other interested parties. All business transactions are first recorded in a journal. They are then
transferred to a ledger and balanced. It is prepared for a specific period. The preparation of a final accounting
is the last stage of the accounting cycle. It determines the financial position of the business. Under this it is
compulsory to make trading account, the profit and loss account and balancesheet.
Trading Account:
A trading account sheet shows the results of the buying and selling of goods. The trading account is
prepared to show the trading results of the business, e.g. gross profit earned or gross loss sustained by the
business. It records the direct expenses of a business firm. According to J.R.Batlibboi- "The Trading Account
shows the result of buying and selling goods. In preparing this account, the general establishment charges are
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Profit and Loss Account:
This account is prepared to ascertain the net profit/loss of a business during an accounting year and
expenses of an accounting year. It records the indirect expenses of a business firm eg: rent, salaries,
advertising exp etc.Profit and loss A/C includes expenses and losses and income and gains which has occurred
Balance Sheet:
The balance sheet demonstrates the financial position of a business on a specific date. The financial
position of a business is found by tabulating its assets and liabilities on a particular date. The excess of assets
over liabilities represents the capital sunk into the business, and reflects the financial soundness of a company.
Net worth is the value of all the non-financial and financial assets owned by an institutional unit or sector
minus the value of all its outstanding liabilities, Since financial assets minus outstanding liabilities equal net
financial assets, net worth can also be conveniently expressed as non-financial assets plus net financial assets.
Net worth can apply to companies, individuals, governments or economic sectors such as the sector of
financial corporations or to entire countries.
ROLE AS AN INTERN:
I have made comparison between the last year and the current year balance sheet to analyse whether the
cooperative bank performance has increased or not and I also analysed cash flow statement of the previous
year. To ensure that the cash inflow and outflow has been increased or decreased. Even they have calculated
the net worth concept where we will be able know their status of their owned liability.
National Electronic Funds Transfer (NEFT) is an system maintained by the Reserve Bank of India (RBI).
National Electronic Fund Transfer (NEFT) is a nation-wide payments system that allows transfer of funds
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from one bank‘s account to another. With an increased focus on online banking, NEFT has become one of the
most popular ways of transferring funds. Since it can electronically transfer funds from any bank branch to
any individual, it has eliminated the need to visit a bank branch for transfer of funds. There is only a single
limitation on the amount of one-time transaction through cash mode, which is Rs. 50,000. Depending on each
bank, timings and settlement period for each transaction could be different. Ordinarily, if funds are transferred
within the same bank account, one can expect to receive them within a matter of few seconds. However, when
such transfers take place between different banks, the settlement time could be longer.
Real Time Gross Transfer (RTGS), If you want to transfer funds to anyone across the country, you have few
options available to do that. However, if you want to transfer huge amount, your options are quite limited. One
such option is RTGS or the Real Time Gross Settlement. It is a fund transfer mechanism that allows for real
time processing and settlement of requests for fund transfers. The system ensures that the receiver has access
to the funds almost instantly, rather than after certain duration as is the case with some other payment modes.
The settlement of requests takes place on instructions basis and not on batch clearing basis. The Reserve Bank
of India keeps a track of all the transfers and thus all the successful transfers are irreversible. RTGS payments
typically incur higher transaction costs and usually operated by a country's central bank. For all the fund
transfer requests between Rs.2 Lakh and Rs.5 Lakh, banks can charge their customers a maximum of Rs.30
per transaction. For transactions above Rs.5 Lakh RBI sets a cap of Rs.55 per transaction.
ROLE AS AN INTERN:
I learned to fill the NEFT (National Electronic Fund Transfer) form and the RTGS (Real Time Gross
Transfer) form on behalf of the customer of providing their beneficiary details when the customer to the bank
V. CHEQUE BOOK:
A cheque, that orders a bank to pay a specific amount of money from a person's account to the person
in whose name the cheque has been issued. The person writing the cheque, known as the drawer has
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a transaction banking account (often called a current, cheque, chequing or checking account) where their money is
held. The drawer writes the various details including the monetary amount, date, and a payee on the cheque, and
signs it, ordering their bank, known as the drawee, to pay that person or company the amount of money stated.
Cheques are a type of bill of exchange and were developed as a way to make payments without the need to carry
large amounts of money. Paper money evolved from promissory notes, another form of negotiable instrument
similar to cheques in that they were originally a written order to pay the given amount to whoever had it in their
possession (the "bearer").A cheque is a negotiable instrument instructing a financial institution to pay a specific
amount of a specific currency from a specified transactional account held in the drawer's name with that
institution. Both the drawer and payee may be natural persons or legal entities. Cheques are order instruments, and
are not in general payable simply to the bearer instruments are, but must be paid to the payee. In some countries,
such as the US, the payee may endorse the cheque, allowing them to specify a third party to whom it should be
paid. A cheque book is a book of cheques which your bank gives you so that you can pay for things by cheque. .
For the cheque book issued by the bank, they will collect the certain amount as charges from the accountholder.
Drawer, the person or entity who makes the cheque. Payee, the recipient of the money. Drawee, the
bank or other financial institution where the cheque can be presented for payment Amount, the currency
amount
ROLE AS AN INTERN:
They taught me how to verify all details presented in customer cheque. I also learned about how to verify the
customer signature in cheque and in computer while proceeding for the cheque transaction.
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VI. CLEARING HOUSE AND CHEQUENUMBER:
The clearing house is one were all the bank cheques and outside account holder cheques‘ will be coming .A
clearing house acts as an intermediary between a buyer and seller and seeks to ensure that the process from
trade inception to settlement is smooth. Its main role is to make certain that the buyer and seller honor their
contract obligations. Responsibilities include settling trading accounts, clearing trades, collecting and
maintaining margin monies, regulating delivery of the bought/sold instrument, and reporting trading data.
Clearing houses act as third parties to all futures and options contracts, as buyers to every clearing member
seller and as sellers to every clearing member buyer. In acting as the middleman, a clearing house provides the
security and efficiency that is integral for financial market stability. To mitigate default risk, clearing houses
impose margin (initial and maintenance) requirements. The clearing house enters the picture after a buyer and
seller have executed a trade. Its role is to consolidate the steps that lead to settlement of the transaction. In
acting as the middleman, a clearing house provides the security and efficiency that is integral for financial
market stability.
The first 6 digits written between ||‘XXXXXX||‘ represents the Cheque Number. The next 9 numbers
after this (before the symbol : ) represent the MICR code. MICR is Magnetic Ink Character Recognition. This
MICR code helps the bank to identify the bank and the branch that has issued the cheque. Basically banks use
a cheque reading machine which identifies this bank and branch code to sort the cheques faster. The 9 digits of
1. CITY CODE: The first 3 digits represent the city code. It is the same as the pin code of the city. (For
2. BANK CODE: The next three digits represent the bank code. (For example 240 for HDFC bank, 002 for
SBI etc.)
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3. BRANCH CODE: the last three represents the branch code.
The next 6 digits after the MICR code represent a portion of the account number. Finally the last two digits
represent the Transaction ID. This indicates whether the cheque is a local cheque or it is payable at par cheque.
However, the CBS (Core Banking System) has now been established at all banks so the cheques issued after
the introduction of CBS are usually payable at par cheques only. The numbers at the bottom of the cheque are
written in a different font style with a special ink that contains magnetic material so that it can be recognized
ROLE AS AN INTERN:
They taught how the cheque is been cleared and proceeded for transaction and I also learned how the different
types of cheques like savings bank cheque, current account cheque, overdraft cheque are allotted to respective
sections.
A self-help group (SHG) is a financial intermediary committee usually composed of 10–20 local women or
men. Most self-help groups are located in India, though SHGs can be found in other countries, especially in
South Asia and Southeast Asia. SHG is nothing but a group of people who are on daily wages, they form a
group and from that group one person collects the money and gives the money to the person who is in need.
Members also make small regular savings contributions over a few months until there is enough money in the
group to begin lending. Funds may then be lent back to the members or to others in the village for any
purpose. In India, many SHGs are 'linked' to banks for the delivery of micro-credit. Self-help groups are
started by -governmental organizations (GO) that generally have broad anti-poverty agendas. Self-help groups
are seen as instruments for goals including empowering women, developing leadership abilities among poor
and the needy people, increasing school enrolments and improving nutrition and the use of birth control. In
countries like India, SHGs bridge the gap between high-caste & low-caste people/citizens.
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Financial intermediation is generally seen more as an entry point to these other goals, rather than as a primary
objective. This can hinder their development as sources of village capital, as well as their efforts to aggregate
locally controlled pools of capital through federation, as was historically accomplished by credit unions. There
are both minimum and maximum numbers are restricted in the group.
Magnetic ink character recognition code, known in short as MICR code, is a character
recognition technology used mainly by the banking industry to streamline the processing and clearance of
cheques and other documents. MICR encoding, called the MICR line, is at the bottom of cheques and other
vouchers and typically includes the document-type indicator, bank code, bank account number, cheque
number, cheque amount (usually added after a cheque is presented for payment), and a control indicator. The
format for the bank code and bank account number is country-specific.
The technology allows MICR readers to scan and read the information directly into a data-collection
device. Unlike barcode and similar technologies, MICR characters can be read easily by humans. MICR
encoded documents can be processed much faster and more accurately than conventional OCR encoded
documents. MICR characters are printed on documents in either of the MICR fonts. The ink used in the
printing is magnetisable (commonly known as magnetic) ink or toner, usually containing iron oxide. The
document is passed through a MICR reader. The ink is first magnetized. Then the characters are passed over a
MICR reader head, a device similar to the playback head of a tape recorder. As each character passes over the
head it produces a unique waveform that can be easily identified by the system.
ROLE AS AN INTERN:
They taught me how the self-help groups are formed and I have filled some of the self help group
forms. If any documents are not attached I say the customer to bring the documents what they have missed.
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VIII. AUTOMATIC TELLERMACHINE:
An automated teller machine (ATM) is an electronic banking outlet that allows customers to complete basic
transactions without the aid of a branch representative or teller. Anyone with a credit card or debit card can
access most ATMs. There are two primary types of ATMs. Basic units only allow customers to withdraw cash
and receive updated account balances. The more complex machines accept deposits, facilitate line-of-credit
payments, transfers, and report account information. To access the advanced features of the complex units, a
user must be an account holder at the bank that operates the machine. ATMs require consumers to use a plastic
card—either a bank debit card or a credit card—to complete a transaction. Consumers are authenticated by a
personal identification number (PIN) before they can execute any transactions
Many cards come with a chip, which transmits data from the card to the machine. These work in the
same fashion as a bar code that is scanned by a code reader. Banks also own ATMs with this intent, but in
addition, the convenience of an ATM is a service that banks use to attract clients. ATMs also take some of the
customer service burdens from bank tellers, saving banks money in payroll costs. An automated teller
machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to
perform financial transactions, such as cash withdrawals, deposits, transfer funds, or obtaining account
information, at any time and without the need for direct interaction with bank staff.
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ROLE AS AN INTERN:
They taught me how to record the ATM card entry in the ATM ledger book of the customer.
IX. VOUCHERS:
A document which can be used as proof that a monetary transaction has occurred between two parties. In
business, a payment voucher can be used for a variety of purposes, sometimes taking the place of cash in a
transaction, acting as a receipt, or indicating that an invoice has been approved for payment. A document
It is not the appearance of it that matters it just needs to act as an evidence of a transaction. When a
transaction is entered, the evidence of that transaction is also confirmed. A deposit slip is a form supplied by
a bank for a depositor to fill out, designed to document in categories the items included in the deposit
transaction. The categories include type of item, and if it is a cheque, where it is from such as a local bank or
a state if the bank is not local. The teller keeps the deposit slip along with the deposit (cash and cheques), and
provides the depositor with a receipt. They are filled in a store and not a bank, so it is very convenient in
ROLE AS AN INTERN:
They have taught me how to allocate the vouchers. I have arranged all of the vouchers according to the
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FUNCTIONS OF PRIMARY AGRICULTURAL CREDIT SOCIETY:
The general body elects a managing committee which consists of 5 to 9 members and elects a president,
secretary, and treasurer to look after the day today functioning of the society. All the office bearers render
honorary service. The RBI has given a directive to appoint a full time paid secretary to maintain the accounts
for each society. All agriculturists, agricultural labourers, artisans and small traders in the village can become
member of the society. PACS issue ordinary shares of small value depending upon the particular society .i.e.
Rs.10 and Rs .50 each to their members. The ownership of shares decides the right and obligations of the
holder to the society. Share capital forms an important form or part of the working capital. Members
borrowing capacities were determined by the number of shares held by them. Initially, societies were form
with unlimited liability. The All India Rural Credit Review Committee pointed out that unlimited liability
operates as a restraints on the willingness of the society to liberalize its loan policies, to admit new members
and to extend its area of operation. Besides, it hinders the society to receive contribution from the State
government, whose liability inevitably has to be limited. In view of these reasons, the societies were formed
with limited liability and existing societies were converted into limited liability societies. To make all Primary
Agricultural Society viable and ensure adequate and timely flow of co-operative credit to the rural areas the
RBI,incollaborationwithStateGovernment‘shadbeentakingaseriesofstepstostrengthenthePACSand
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to correct regional imbalances in cooperative development. These efforts are being intensified by providing
larger funds to weak societies to write off their losses, bad debts and overdue.
FINDINGS:
1. Rural credit is mainly focused on the agro sector and PACS plays a major role in rural finance.
3. It supplies short-term credit on the personal security of the borrowers , while medium –term credit is given
5. Deposit mobilization in society is less. Because of lack of awareness among the people about the different
6. The members deposit money for the purpose of compulsion made by banker to open account.
SUGGESTIONS:
1. The society should provide long-term loan also to farmers to meet their financial requirements.
2. As society provide loans only related to agricultural credit to farmers it is suggested that it should also
provide other types of loans so that it can help the farmers and maintain good standard of living.
3. To improve the deposit mobilization, the society should conduct awareness programs from time to time.
This will popularize the different schemes of the society and there by attract new customers and educating the
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4. To help farmers the society should adopt easy procedures for distributing and recovering the loan from
farmers.
5. To develop self employment in the rural areas the society should provide training to the rural unemployed
people.
8.For early retrieval of information use of computer should also be introduced for maintaining techanized
9. Society should educate the farmers relating to different services provided by society.
10. The society should provide quality necessary agricultural items at reasonable price to the farmers.
11. The staff member of society should maintain good co-operative relationship with members by providing
LEARING EXPERIENCE
During this pandemic situation they allow one month to work in their bank, In these one month of my
internship program, I learned and did many works and gained practical knowledge in the bank. I got better
idea about the working process involved in banking, it includes works such as arranging the voucher in the end
of the day, helping the customer by filling the various forms and allocated the various forms accordingly. I
also came to known how the interest is been calculated for the agricultural loan.
One of the most challenging and best part was to be Polite with the various customer is the major part
in the banking section. I gained more practical exposure in the field of banking. I not only was trained to
allocate the vouchers but also got to how the customer information are in fed in the computer. I also
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known about the ledger books maintained in the bank and also gained the knowledge. I learned about the lots of
CONCLUSION:
I thank kallakurichi PACS for giving me this opportunity for learning. From my internship I learned about the
various types of deposits, loans and services which are offered by the bank , and I came to known about the
basic functioning and the knowledge of the bank and the problems faced by the bankers.
I had experienced the banking services and got the practical knowledge about the banking and I learnt the
interest calculations for the bank loan and learnt the interest for the various deposits such as saving bank,
recurring deposits, fixed deposits. From this internship program, I learnt that how the bank employees are
This internship is very useful for me to learn day to day banking transactions and activities in the PACS.
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