1. Match the following apologies with the appropriate response.

Expressing Apology Accepting apology

1. Please accept my apologies for
the mistakes in the report.
2. I would like to apologize for
shouting at you yesterday. I was
very nervous. I completely lost
control on myself.
3. Excuse me! I didn't realize this
was your seat.
a)     That's quite all right. Yesterday
you were really in a hysterical
state!
b)    Don’t worry about that.
c)     No problem. I won't need it until
next semester.

4. I'm ashamed of not coming to d)    It doesn't matter. Next time try to
your wedding ceremony! make sure there are no spelling
mistakes.

5. Please, accept my apologies for e)     Never mind. I’ll try to find another
stepping on your foot! one.

6. I must apologize for not f)      Don't worry about it. All my
bringing your book. friends came. It was a fantastic
ceremony!
7. I’m really sorry, Pete, I didn’t g)     That's OK! I think there is another
mean to hurt your feelings. bottle in the refrigerator.

8. I’m really sorry for taking your h)    That's all right. In fact, the bus is
DVD! very crowded

9. Sorry for drinking all the milk! i)      No harm done. I have got another
new DVD.
EXPRESSING APOLOGY – UNIT4
Mr. Elbaz Abdessamad

Put the following conversations in the correct order.

Conversation 1
____ A: Could we possibly reschedule our appointment for tomorrow
morning?
_____ A: Sure. I apologize again for this morning. I promise it won’t
happen again.
_____ A: I’m terribly sorry, Sir, that I missed our meeting this morning. The
reason was that my car wouldn’t start and I had trouble getting to work.
_____ B: All right. Let’s try for tomorrow morning. Same time, same place?
_____ B: Well, don’t worry about it. I understand, but we still need meet to
discuss the budget concerns.

Conversation 2
_____ A: But I still feel that I owe you an apology and an explanation. We
were all talking about politics and I didn’t realize that you didn’t want to talk
about the last election in your country. I’m sorry I involved you in the
conversation.
_____ A: I hope you aren’t mad about last night. I didn’t mean to ask you
any embarrassing questions about your country. I’m sorry.
_____ B: It’s OK. Don’t worry about it.
_____ B: Don’t worry about it. It’s forgotten.

Conversation 3
_____ A: I hope it won’t leave a stain. I’m awfully sorry.
_____ A: Here let me help you. I didn’t realize the glass was so full When I
turned around, I spilled the wine.
_____ B: It will be OK.
_____ B: Don’t worry. I will get it out.
_____ B: Accidents happen. Please don’t worry about it.

Expressing apology Accepting apology Assuming responsibility

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MATCH THE FOLLOWING EXPRESSIONS WITH THEIR FUNCTIONS :

I owe you an apology Accept an Apology

No harm done Accept responsibility

I’ll be more careful next time Make an apology

COMPLETE THE FOLLOWING EXCHANGES WITH THE APPROPRIATE

EXPRESSIONS

« YOU ARE LATE TO CLASS »

You : ……………………………………………………………..(apologize)

Teacher : ……………………………………………………….(accept apology)

You : …………………………………………………………….(assume responsibility)

« YOU FORGOT TO INVITE YOUR FRIEND TO YOUR BRITHDAY PARTY »

YOU : …………………………………………………………….(apologize)

Friend : …………………………………………………………(accept apology)

You : …………………………………………………………….(assume responsibility)

In peers, try to make a dialogue and act it out

1. You were late for the final writing exam. You had an important call
from a family member in your country.

2. You borrowed a colleague’s MP3 player for your party. Now it doesn’t
work anymore.

3. During a discussion in the classroom, you became very emotional

about
the topic and expressed your opinion in a direct and forceful manner.

4. During an international conference, you expressed you opinion at one

of the meetings. However, you noticed that one of the delegates was
visually upset after you spoke.

5. You bumped into the person standing in front of you at the cafeteria,
causing him to spill coffee onto his jacket.
6. You were twenty minutes late in meeting your friend at a cafe.
7. You backed your rental car into someone else's in a parking lot.
10. You misplaced your boss’s file. When he comes for it, you can't find it.