Professional Documents
Culture Documents
1. Planning
2. Organizing
3. Staffing
4. Directing
5. Coordinating
6. Controlling
Managers guide, direct, influence and control the action and the employees
perform as directed by the managers.
Continuous Process:
Universal Process:
Composite Process:
All management functions are integrated and composite. There cannot be any
sequence that can strictly follow to perform the several functions. A newly started
business always follows a particular sequence. So, the sequential concept may be
true for newly started businesses. Many functions may be taken up at the same
time or any particular function may be taken up first.
Key takeaways:
1. The management process is a social process because success depends on
the cooperation of the people involved in it.
2. It is a continuous and ongoing process.
3. It is a universal process because each manager has to perform the same
functions.
4. Management functions are composite and integrated.
Process 1: Planning
Planning is basically deciding in the present about the future objectives and the
processes for their acquirements. Planning depends on the mental state of the
manager. It is a process that involves thinking before doing something.
Steps of Planning:
• Collecting information.
• Fixing the long-range objectives.
• Developing policies, procedures, rules etc. for the implementation of strategies.
• Evaluate the action patterns.
• Finding out the limitations.
Key takeaways:
1. What to do?
2. How to do?
3. When to do?
4. Who to do?
Process 2: Organizing
The process of organizing is a key to a managerial job and the basic function of
management authority. Appointment of authority is the key to organization. The
organizational structure itself is a tool for accomplishing enterprise objectives.
Steps of Organizing:
Key Takeaways:
Process 3: Staffing
Staffing is a constant and fundamental step in the management process. After
determining the strategies, objectives, programs, policies and procedures,
managers select a group of people by evaluating their knowledge and skills to
work on that project. This process is called staffing. It has been recognised as a
distinct function of management.
Functions of Staffing
Key Takeaways
Process 4: Directing
The actual work starts from directing. It initiates action. It is said to be consisting
of human factors. If you want to describe it in simple words, it is actually providing
guidance to the workers. It consists of those activities which are designed to
encourage the subordinates to work efficiently and effectively.
Direction helps the subordinates to perform to the best of their abilities and
capacities. It is a continuous function and it is acted in all levels of management.
Importance of Direction
• It initiates action.
• It ingrates efforts.
• It means motivation.
• It provides stability.
• Coping up with the chances.
• It promotes the efficient utilization of resources.
Key Takeaways
1. It is management in action.
2. it involves leadership, communication, motivation and supervision.
3. It initiates action and ingrates efforts.
4. It is a continuous function.
Process 5: Coordinating
This function prevents conflict and overlapping so that the unity of the action
remains unchanged. Achievement of goals in some departments may run counter
to that of the other departments without proper harmonization. It consists of
interrelating the various parts of the work as well as the work of different
departments.
Sub-functions of Coordination
Step 6: Controlling
Every manager should keep an eye on the activities of his subordinates. It can be
defined as determining what is being accomplished, deciding the performance, if
needed, applying corrective measures to take place the performance according to
plans.
steps of Controlling
Features of Controlling
Key Takeaways
1. Establishing standards.
2. Measuring actual performance with respect to the standard performance.
3. Essential for achieving the goals of an organization.
4. The final stage of the management process.
5. Controlling is looking backwards.