Christine Marie Coleman

2382 Sand Road

Marshalltown, IA 50158
641-753-6511

Executive Profile
A strategic leader with a proven record of business growth and development and s
uperior patient outcomes. A visionary leader who brings operational, financial
and clinical components together for long term success. A disciplined leader wi
th extensive health care knowledge, attention to detail, ability to perform unde
r pressure, organizational skills, ability to prioritize and meet multiple deadl
ines, resolve conflicts and bring stabilization in situations of uncertainty and
unrest.

Leadership Summary
Strategic Results
Completed startup of a hospital based home health agency
Orchestrated merger of public health with hospital. Increased revenue by over
200% in first month
Experienced leader during due diligence, Change of Ownership, licensure, and s
ales of multi site home health agencies
The Public Health Official leading a community of 39,000 through H1N1 flu pand
emic
Customer Service Results
Patient outcomes in top 100 of over 7400 agencies nationally for 2 consecutive
years according to Home Care Elite
Leadership scores of 94 and 96 on employee opinion surveys administered by Mor
ehead Associates
Operational Results
Zero deficiencies on Medicare surveys for 12 of 15 years
JCAHO scores of 99 and 98
0 Medicare denial rate
Reduced billing submission time by 50%
Completed I-Lead management training course
Completed 80 hours of LEAN Six Sigma Training
Incident Commander and Liaison Officer for Disaster Preparedness

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Christine M. Coleman
Financial Results
Manage grant budget of > $200,000 yearly, home care budget over $1,000,000
Consistently meet/exceed productivity requirements for 30 employees

Professional Experience
MMSC Home Care Plus, Marshalltown, IA
 Director of Home Care and Public Health (June 1996 present)
Director and Clinical Supervisor for home care agency with 10,000 visits yearl
y and census of 1000 patients a year
Supervised 30 multi-disciplinary staff
Accountable for clinical program, operations, budgeting, finance, regulatory c
ompliance, quality improvement, risk management, strategic planning, program dev
elopment, working with legislators for health care reform, contract development,
bioterrorism planning, emergency preparedness
Contract negotiations for public health with Board of Supervisors, Board of He
alth and the hospital. Project Director for core and essential public health se
rvices in county
Michigan Home Health Care, Inc., Traverse City, Michigan
Clinical Program Director, Acting COO (April 1995 May 1996)
Responsible for 8 offices providing 100,000 visits a year
3 Hospice offices
CHAP Accreditation
Developed Central Intake Program
Nursess House Call, Akron, Ohio
Director of Survey and Accreditation, Assistant Director of Licensure and Regula
tory Compliance (April 1994 March 1995) Promotion
Responsible for 128 offices in 33 states concurrently
Acting Administrator ad hoc (August 1992 April 1994) Promotion
Continuing Care Specialist (September 1992-October 1993)
Administrator Private Duty (April 1991 September 1992)
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Christine M. Coleman
Akron General Medical Center, Akron Ohio
Staff Nurse (September 1987 April 1991)

Education: Masters in Health Care Administration pending, Bachelor of Science i

n Nursing
Volunteer Work and Other Honors:
Member of National Association for Home Care; Iowa Association for Home Care a
nd Governmental Affairs Committee; Iowa Hospital and Home Health Association; Ho
me Healthcare Nurses Association; Iowa Association of Counties; NACCHO
Member of Building Healthy Families Board
Member of Golden Key National Honor Society
Member of Strathmores Whos Who for Leadership
Member of Elim Church Council
Member of board for Elim Childrens Center
United Way Board member
Child Advisory Committee member
Experienced in public speaking, i.e.: television, radio, newspaper
Spoke with U.S. Senate Finance Committee regarding needed health care reform
Secretary for Habitat for Humanity local chapter for 3 years