Shiv Pratap Singh ‘Accomplished BFSI professional offering critical 2+ years experience. Handled some really good transitions and new projects. Highly effective ‘and consistent at delivering and process improvement leading to business development. EXPERIENCE HCL Technologies, Lucknow— Process Associate Banking, Financial Services and Insurance ‘April 2019 - PRESENT ‘+ Process Associate for HCL IBS, a UK based, FCA regulated Life and Pensions business services company having its own Policy ‘Administration System (ALPS) and suite of associated proprietary tools and applications. am responsible for different backend support services for Life & Pensions, Occupational/Group Pensions and Term Assurance as a part of offshore Operations. involving Financial and Insurance services like Client Financing, General Servicing, Claims Management, Complaints ‘Management, Reports and Training ‘+ Preparation of company reconciliations which includes day to day and monthly Premium transactions, Banking and Financial Reportings, Clearing Account reconciliations and updating in the client tools. ‘+ Month end closure activities which includes preparation of Journal entries, Books of Accounts , Creation of backup reports for Client. ‘+ Working on Multiple HCL Software applications like SAP, Basic Ql, Operational Excellence and ALPS. HCL TSS, Lucknow — Trainee December 2018- April 2019 First Careers program : HCL First Careers is a 360-degree assured job training program that is aimed at new college graduates who are looking {for the right first step for their global career in technology and IT Services. The program has trained us with the practical skills needed to be successful in our job. EDUCATION University of Lucknow, Lucknow— Bachelor of Commerce July 2013 « July 2016 Subjects - Accounts, Economics, Tax, Business and Management Studies R215 Nehru Enclave Gomti Nagar, Lucknow, Uttar Pradesh +91 8005420061 shivbhadauriya03@gmail.com SKILLS Operational Excellence Analytical Skills Financial Services Insurance Services ‘Management & Delivery MS Office Organizational Skills AWARDS Star Performer Award - An appreciation award at the workplace. Excellence Award in Creative Olympiad by Times - School level competition for creative thinking and presentation. E-LEARNING CERTIFICATIONS Code of Business Ethics and Conduct UK Financial Regulatory Environment Information Security Dimensions of Data Privacy Export Compliance LANGUAGES English and Hindi