Rachael Avery

Bountiful, UT
801-425-4614 Ravery8685@gmail.com
Objective
A forward-thinking management professional with refined interpersonal and multitasking skills. Looking to continue in a
position where her skills as an account manager and office manager can continue. She likes to provide learning & growth
opportunities for other professionals with expectational organizational, data management, problem-solving, leadership,
written & spoken communication skills.

Education
A.S in Psychology at Salt Lake City Community College
B.S. in Organizational Communication–Weber State University - Graduation Date–April 2022

Employment & Key responsibilities

UST Manufacturing
Senior Account Manager April 2020-Current
 Performed account executive duties for 15 major customers, starting at 2M in annual revenue to now
being approximately $10-12M dollars in annual revenue
 Built and maintained close working relationships with many customers which lead directly to order
renewals and new order placement
 Energetically and meticulously followed orders from placement to final delivery, and ensured customer
satisfaction
 Conducted regular status and sales calls with key customers
 Ensured all product specs are met, including ingredients, encapsulation, bottling, labels, and delivery.
 Worked with procurement, quality, and formulation teams to help reduce product lead times, and ensure
all cost reductions are taken advantage of
 Worked well with many departments to facilitate a smooth production process, and ensure product was
made before the customer due date

Target Labels & Packaging April 2019-April 2020

Human Resources Specialist
 Developed and supported the implementation of business wide personnel polices & procedures.
Recommended new approaches, policies and procedures to continually improve efficiency.
 Administered the compensation program, ensuring all submissions deadlines were met; monitored the
performance evaluation program and worked with managers to optimize, as necessary.
 Developed and maintained affirmative action program; filed EEO-1 report annually, and maintained other
records, reports and logs to ensure compliance to EEO regulations.
 Administered human resource related plans & procedures for all organization personnel, such as
healthcare benefits, employee relations programs, and employee on-boarding programs.
 Ensured business-wide compliance with all federal, state, and local employment and benefits laws and
regulations.
 Assisted management to highlight key talent gaps and identified potential candidates to fill gaps.
 Conducted recruitment efforts for exempt & nonexempt personnel, across all business units.
 Handled employee relations counseling, outplacement counseling, and exit interviewing.
Imagination Place October 2017 - March 2018
Office Administrator Took time off for family
 Opened and closed the business.
 Managed the owner’s schedule.
 Managed the website.
 Cash management
2localgals housekeeping October 2016 - June 2017
Admin Assistant
 Sold house cleanings.
 Answered phone calls.
  Cash management

Big Iron LLC July 2015 – March 2016

Office Manager
 Open and closed the business.
 Tracked all employees’ time.
 Submitted payroll.
 Administers various plans & procedures for all organization personnel.
 Assists in the development and implementation of personnel policies & procedures. Recommends new
approaches, policies, and procedures to continually improve efficiency.
 Administers the compensation program; monitors the performance evaluation program and revises as
necessary