Ficha de trabalho nº 2

Nome: ______________________________________________________________

Responda às seguintes questões de acordo com a informação do manual:

1 – Defina concessão.
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2 – Identifique quais são as dicas de concessões decisivas para o sucesso de um

negociador competente.
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3 – Identifique e explique as características do negociador de sucesso.
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4 – Identifique os princípios em que se baseia o planeamento e execução de uma

negociação.
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5 – Explique as etapas de uma negociação.
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