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Effectiveness of Social Media Advertising
Effectiveness of Social Media Advertising
1
Senior High School
A Quantitative Research
Presented to the Faculty of Senior High School
CALOOCAN HIGH SCHOOL
10th Avenue, Grace Park, Caloocan City, Metro Manila
Manahan, Angelica R.
Enriquez, Marie Clarisse F.
Macaraeg, Clarizze T.
Olivera, Bianca Marie M.
Redondo, Ariane Jane P.
Romero, Jeremi B.
Roxas, Mary Fatima B.
Grade 12-1ABM
APPROVAL SHEET
ACKNOWLEDGMENT
researcher and some special person. The researcher would like to express his
sincere appreciation and gratitude to those who in one way or another have
providing program designed for the senior high school students as a part of K-
12 curriculum.
of Senior High School, for his valuable support for senior high school students.
researcher’s questionnaire.
research and for checking the research paper. Without her valuable support in
accomplishing the research paper, the researchers will not be able to finish
their study.
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ABSTRACT
This research aims to know the effectiveness and importance of social
that enable the users to create and share content. Business advertisements
are the ads that try to influence the buying behavior of customers or clients
with a persuasive selling message about the products. The social media
websites like Facebook, YouTube and other websites where the buyers or
and radio broadcast. When watching video on Facebook, and also when you
are watching videos, the ads will appear while playing the video.
With this study the researchers would like to conduct a research to the
experience that kind of attraction to buy the particular product because of the
advertisement on social media. This study targets the senior high students of
survey to the 300 senior high students of Caloocan High School to determine
TABLE OF CONTENTS
Page
TITLE PAGE 1
APPROVAL SHEET 2
ACKNOWLEDGEMENT 3
ABSTRACT 4
TABLE OF CONTENTS 5
LIST OF FIGURES 7
LIST OF TABLES 8
Chapter
1 THE PROBLEM AND ITS BACKGROUND
Background of the Study 9
Statement of the Problem 12
Hypothesis 12
Significance of the Study 13
Scope and Delimitation of the Study 14
3 METHODOLOGY
Research Design 38
Context and Participant 39
The instrument/s 41
Data Collection Procedure 42
Plan for Data Analysis 42
BIBLIOGRAPHY
APPENDICES
A: Request to Conduct Study 59
B: Survey Questionnaire: Social Media Advertising 60
CURRICULUM VITAE 63
LIST OF FIGURES
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LIST OF TABLES
Chapter I
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INTRODUCTION
This chapter aim to present the problem of the study and its setting.
evolving as the time goes by. Social media, informs, entertain, aware and
invade the people. It is the major factors of social change. It has been part of
their everyday lives and some uses this platform for them to promote their
businesses that may help them to attract attention of the consumers. They can
advertise their product or services and they can connect themselves easily to
Social media are websites and applications that enable users to create
Google and other sites that have content based on user participation and user
generated content.
influence the mind of the consumers to buy our product. The great power of
advertisement. The first advertisement are the Display ads, this includes digital
and newspaper advertising. Second are the Social media ads this are the
Magazine, these are the traditional yet no less effective. Next one are the
Outdoor advertising these are the ones that falls under outdoor umbrella,
buses, taxis, bikes and trains. Fifth are the Radio and Podcast advertisement
advertisement type are Direct mail and Personal sales, these are the art of
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sending a compelling sales letter by snail mail to target audience. Seventh are
the Video ads which engage the target customers by encouraging them to buy
a product that they have seen on social media like Facebook using videos.
Last type of advertisement are the Product placement, a type in which you pay
for a podcast host to mention using your product or pay in television shows
like commercials.
and Twitter. Many of the papers or studies have focused on how the social
number of people who are more likely used social media to persuade their
depends on the sellers on how they are going to advertise to sell their different
product in the fastest way. This research will be able to contribute to know how
effective can the business be when it comes to online advertising. This present
study will show if social media platform is effective for the business
advertisements.
The problem of this research is about how does social media become
a. Age?
b. Gender?
c. Strand?
promotion?
advertising?
Research Hypothesis(es)
Small Business Owners. The result of the study can help them identify
their customer and sales. The study could encourage more business owners
to use social media not just for entertainment but to use it as a material to
Teachers. The result of this study will help the teachers to gain more
knowledge about using social media as added tool for business advertising. It
Students. The results of the study could help the students to know the
importance of social media not just for personal use but also for advertising
innovative in terms of advertising their product online. This will also help them
to gain more ideas for the development of modern advertising model through
social media.
products and services that they see on advertisement in social media. This
put up a business.
use this research as a guide or basis in their own research. They can explore,
and make this research more effective and sufficient because of the new
social media as a tool for business advertisement and how effective is social
product, service and profit. Social media is not limited to only one social media
site, it covers all of the social media sites and instruments such as Facebook,
Instagram, Twitter, Google, Snapchat and other social media sites. It also
the senior students. Their perspective and point of view is not included on this
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research. The respondents are limited only to 302 selected senior high
students of Caloocan High School using a stratified sampling per section and
Chapter 2
REVIEW OF THE LITERATURE AND CONCEPTUAL FRAMEWORK
relevant research paper, books, journal, theses and other relevant books. The
conceptual framework is based on the theories that are found in the relevant
sources while the theoretical are the concepts that are found in one of the
sources.
Related Literature
Local Studies
Advertising using social media platforms is not new to us, now that it's
booming like never before. Social media is the best place to promote and
reach, we all know that all of us use social media nowadays that's why it is
First of all, you have to accept the truth that the world of technology and
internet changes every single day. What works like a charm today may not
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work tomorrow. Go through the history of the recent few years and find out the
started connecting more on social media platforms than face-to-face and that
keeps on increasing that that’s how you have to explore the trends and
trend; Marketers should intensify their efforts to develop and expand their
that marketers or business man and woman should give their effort to know
social media is very helpful for them to be recognize by the social media users
and the majority of their population are focus on social medias so using it as a
You need to formulate a social media strategy that clearly aligns your goals
with other areas such as content marketing, search engine optimization, etc.
You need to respond immediately so when they approach you with a relevant
query, you should get back to them with the right answers. And also you need
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to personally interacting with other people and it will keep your customers
Social media is today way of life. A lot of people are using social media
good idea or way for all businesses it helps them to introduce their product to
everyone in a easy way. But they need to learn it how they will use it in good
way without harming other people like scams. Social media is now a big part
of our everyday life, in just one click you can have what you want. Business
advertisement can see in different types like while you are watching videos in
Facebook, YouTube, Instagram etc. and that is the way on how different
understanding of the social media trends, it’s time to focus and start working.
You definitely need social media presence (in Twitter, Facebook, for example).
Some Pinoy bloggers or Filipino Internet marketers published web pages that
Some advertisers pay the online publisher directly. Others pay a third party
online advertising broker, who then shares a percentage of that payment with
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the blogger or internet marketer. Online income will depend on how much
Internet has now become the most common tool that consumers use to
find information on products and services that they are considering buying.
Actually, almost two out of every three conversations online refers to a brand,
that they trust and believe other costumers’ recommendation for products and
The study mentioned that the Total Philippine population is 104 million,
69 million of whom are internet users, and 69 million are active social media
users. Mobile subscription number 129.4 million, while active mobile social
users are 59 million. On device usage: 88% use any type of mobile phone;
61% utilize smart phone; 39% and 25% avail of laptop or computer and tablet
influencer and sponsored content are on the rise. Social media in the
interact with customers, respond to their inquiries and even get real time
feedback about product quality. As consumer are depending more and more
marketing should understand that one of its critical pillars is content. Pao
Pena, the Chief Experience Officer at Dentsu Jayme Syfu believes, “Many
we are selling them as paid media and sometimes without proper guidance on
using Facebook and other social media on their daily lives. “Social networks
are vital medium for consumers. More brands are using social media and
sponsored ads will help them connect with their target client base.” One of the
social media that are popular to Filipinos is Facebook as they spent hours in
like, Zaggora which is a company of women’s active wear that increased its
Facebook. There are social media like Facebook that uses advertisement to
help companies and also the consumers to be able to know more about the
products before buying it. It ensure buyers if the product has its good quality,
Foreign Studies
advertising play a major role in marketing process. The companies are fighting
corporate is trying to maintain a constant sales rate and sustain in the market.
From the beginning, social media has had an important impact on all of
us. Social media started out as a method for people to either connect or
reconnect with each other. At this point, social media has become much more.
fast and easy. And that is good for advertising it easy to share your products to
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others even in different places without consuming too much time and cash
networking sites have become largely one of the marketing tools used by
retailers to easily attach to consumer who are actively social media users.
while offering a personal channel and currency for user centered networking
and social interaction” (Chi, 2011, pg.46). Through social media customers
who are actively used social media can see advertisement of different
products or services they can know a particular product and its attributes,
characteristics, and uses that may lead the consumer to buy the product.
which they can use as a tool to buy their needs and wants. The marketer
should consider it because if their target market is not aware about technology
new touch points” (Shankar et al. 2011, 30). Social media was only platform to
communicate but as the time pass by, innovation continue that leads marketer
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to advance the way of advertising their products and services which they
Services & Management Research (2012), Business gain impact for using
people to connect socially with their social networks and how your business
learned that it will be a big help to their business. As they use technology to
advertise their products, they gain profit and also it benefits the consumer to
easily buy their needs in just one click. As businesses like this way of gaining
profit they enhances it and applied to different social media which we are
consumers consider social media to their buying decision. They used social
media to know more about the product before having the decision to buy the
product so that they can know the attributes, characteristics, and uses of the
product.
According to Keran Smith (2019) social media statistics says there are
now 3.2 billion users around the globe. That is about 42% of our total present
account. Active social media users are composed of 48.2% Baby Boomers,
social media have like in Facebook, social media became not just for
entertainment and communication purposes but also for making more sales in
hassle free and more effective because there are many people who can see
your business. Also if you make your customer satisfied in social media your
business will eventually known by others too because they will recommend
you.
campaigns through those channels. In different social media you can advertise
your product and it is easy to catch the attention of the target customer. The
marketers understand that they need to go wherever the clients are. The fact
is that the clients are hanging out in the online social communities. They
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spend the rest their time in scrolling, searching or viewing social media. It is
the best asset of a business to advertise their product in the way that the
The most effective marketing approach is one that uses social media and
Business owners have figured out that social media marketing has a very
positive effect on the success of business. It is a method that takes very little
audience. In this article, they'll explain what social media ads you may use in
and offers detailed targeting options. This makes it a great platform to get
started with social media advertising. Also, by posting a photo you must show
people using your product instead of simple photo of your product. Instagram
ads, is one of the most used social media sites of the millennials. In Instagram
you can create each type of ad for either the main Instagram feed, or for
Instagram stories.
reach prospects and customers. Based on this article, social media marketing,
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branding goals. Social media marketing includes activities like posting text and
image updates, videos, and other content that drives audience engagement,
as well as paid social media advertising. This article will help you to choose
what social media platform you may use in advertising your business and get
This social media includes: Facebook,we all know that the millennial
page you can connect to your target market just be sure you'll use such light
tone words and be friendly to attract people. Second, advertise using Linked In
Groups is a great venue for entering into a professional dialog with people in
individuals. It's also great for posting jobs and general employee networking.
You will just encourage your customer to give their recommendation about
your business in this form you'll be able to know what your customer wants,
and needs. Social media platforms are very useful in advertising your small
business like Facebook, LinkedIn, Google, Twitter and etc. In this strategy you
toward the conceptualization of the current study. These were also used for
Research (2012) describes how the social media can be a big help in a
business to have many customers in able to have many sales that will
social media is. Also they talk about that social media use as a product
checker wherein people use social media to check the quality of a product that
The relevant sources that the researchers gathered states that social
media is really helpful when advertising a business and now that it's booming
worldwide, you need to take advantage to it. They said that it's the easiest and
effective ways to promote products or services. They also share some pros
and cons to why they can use social media as a platform to promote the
business. So, the researcher concluded that social media is the perfect
All of the relevant sources that they found in review of related literature
states that the social networking sites are used to advertise a business in
sites are the best and the most effective way to advertise a product. This
Theoretical Framework
First is the importance, this is the value of the product or services that
the customer should gained just like the value of the product that the customer
customers respond on the product or services they have seen on the social
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media advertisement, If they have like it or not and if they are going to
satisfied on the product they have purchased. This happens when they have
Lastly is the Expected Value from use, This happens when the
customers are satisfied on the product or services they have purchased and
they continuously purchasing the product or services they have seen on the
Conceptual Framework
dependent on the main practices being carried out including more exposure
towards the brand or repetitive advertising. most theories suggest that if you
the consumer to a product or brands advertising such that there are certain
feelings and expectations attached towards the rand itself. Advertising theories
competitive actions.
there are 4I’s analysis which are Interesting, Interaction, Interest and
individuality. These 4I’s can help the companies in knowing what kind of Social
media advertising method they will use to get the customer’s interest. In
companies, but the most important thing is that this can be the best way to
mind. Interest can be defined as what customers can gain from one specific
social media. Lastly, the individuality refers to the uniqueness which means
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that the social media advertising need to be utilize creatively and make the
The theory was proposed by Philip Kotler and Gerald Zal. According to
them social marketing theory focuses on how socially valuable information can
social media advertising with information sharing as its major objective. It uses
Social media theory tells that social media plays a major role in the
scope of digital marketing. Certainly, social media has at time been seen as a
promotion, value adding and interaction. Producing great content takes time,
skill and creativity. It’s not just making an infographic, social media is incredibly
The five advertising theory are the mediation of reality, shifting loyalties,
the magic of meaning, the hidden message and lastly the imitative desire. Ads
are effective when steered with other media and setting which they are
entrenched. First the mediation of reality, apparently, what makes the ads
persuasive is how they utilize the media to elicit world of fictions and that of
actions together and not necessarily the content. Second, ads are effective in
making consumers to shift their allegiance to a particular brand given that they
form of organized magic that conceals the real nature of consumerism hence
affecting social goals and public attitudes. This is demonstrated through the
imitative desire, many theorists have always argued that it is human nature to
the desire of becoming what other people are especially when the other
agreement that ads are essential tools in shaping beliefs and loyalty that
Satisfied Customer
Figure 2: Framework for Social Media Advertising
the customer satisfaction of the people in online buying. The person who is
nowadays. Then the next image represent that online buying is becoming
are encourage to buy online because of the creativity and information that are
given and help the customers to know more about the product which they can
easily choose what they want or need. Lastly, if the customers buy a particular
product that was advertised through social media he or she will either be
satisfied or not.
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Definition of Terms
The following terms are defined for clearer understanding of the study.
Blog. It is the word that was created two worlds : “web, blog” Blogs are
video.
conversations that occur on twitter. Both Parties must following one another to
send a message.
receives.
The sites connect with people all over the world and enable to post, share and
Flicker. This is photo sharing and video hosting websites that was
make and the people you follow. These are individuals you consider to be
friendly enough with you to see your Facebook profile and engage with you.
Instagram. This photo sharing application, let users take photos, apply
filters to the images, and share instantly on the Instamatic network and other
Instead of writing a comment or sharing a post, user can click the like button
million member ib over 200 countries and territories. It is mainly used for
professional networking.
accounts where they can see all the latest updates from their friends. In twitter
called "boards" are typically organized by theme. Such as food, drinks, anime,
etc. The users have the ability to pin and re-pin the content.
decided.
produce content that the user will share with the social network to help the
images, videos, audio, inks, and quotes to their blog. User can also follow
other blogs and report other users’ content to their own blog.
Twitter. It is a real time social networking that allows user to share 140
Chapter 3
METHODOLOGY
This chapter aim to identify the suitable research method used in this
instruments, and the statistical tools and techniques necessary for data
Research Design
advertisement.
This study tried to analyze the questions and answers on the measurement,
the data included in the research and interpret the phenomena happens that is
describes and interpret the “what is” without covering “why”. We used
descriptive research design to describe the data, figures, and the phenomena
participants of the study are the Senior High School Students of Caloocan
High School. The researcher chose them because they are relevant to the
study and also as it fits the time frame and resources of the researcher. The
finish our survey questionnaire and it was in the Caloocan High School
Campus.
Formula:
s= x² NP (1 – P)_____
d² (N - 1) + x² P (1 - P)
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Where:
N = population
P = population proportion
The table below provides the ideal sample size for a specific population
The Instrument(s)
procedures that were used in the study; the research data collection
consultation with his teacher. The content criterion used in the questionnaire
will determine the assessment of social media advertising; (3) This consist of
(4) This is an open ended questionnaire where respondents are to identify the
as well as the approval of students whom they will give the survey
researchers let them know what is the purpose and objective of their study so
that they can give them clear directions on how to answer their questions and
gather additional information that they can use to validate the existing data.
interpretation and analysis. The data are then treated through the use of the
frequency with the total number of respondents who participated in the survey.
Formula:
P=F/N (100)
Where:
P= Percentage (%)
F= Frequency
Formula:
WM= ΣWF
N
Where:
W= Weight
F= Frequency
and research design. The data is based on the samples information. The
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or answers. After the data was collected it will categorized or tallied. And the
results from the data that the researchers collected will be summarized.
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Chapter 4
PRESENTATION AND ANALYSIS OF DATA
This chapter presents, analyzes and interprets the data gathered out of the
1.1 Age of the Respondents. The table below shows the frequency
While ages 21 and above have the lowest percentage of respondents which is
2.33% only.
Table 2 shows the gender of the respondents that was included in the
Frequency Percentage
ABM 63 21%
GAS 21 7%
HE 41 13.67%
HUMSS 111 37%
ICT 64 21.33%
Table 3 shows that Humanities and Social Sciences strand have the
Frequency
Mean Interpretation
5 4 3 2 1
Customer see business
advertisement on social 183 68 42 4 3 4.41 Agree
media.
Customer use social media
123 102 58 14 3 4.09 Agree
to browse the trends.
Customer can easily choose
a product from social media 48 81 102 52 17 3.30 Neutral
advertisements.
Customers feel convinced
everytime they see social 54 69 102 56 19 3.28 Neutral
media advertisements.
Most of the students think
that social media 64 92 84 40 10 3.43 Neutral
advertisement is better.
The customer prefer using
Facebook than commercials 57 78 112 31 22 3.39 Neutral
in business advertisements.
Social media is more
convenient and cheap to use 87 71 95 30 17 3.60 Agree
in business advertisements.
Social media sites are the
90 96 90 19 5 3.82
Agree
best place to advertise.
Business advertisements in
social media are easy to 102 107 68 17 6 3.94 Agree
locate.
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data that the researchers gathered and the table that they interpret states that
respondents.
buying decision and it is effective. This clearly shows 98% of the total
respondents.
to the respondents.
Table 6 shows the disadvantage of social media that clearly shows 49%
4. Most effective medium of social media. This about the most effective
table shows the social media platform that usually have an advertisements
online.
F % R
YouTube 94 31.33% 2
Twitter 3 1% 5
Instagram 3 1% 5
Others 10 3.33% 4
respondents. While there is only 1% in Twitter and Instagram that are having
an advertisements online.
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4.2. Social Media platform that attracts to buy a product. The table
shows the social media platform that usually attracts customers to buy a
F % R
126 42% 1
Facebook
65 21.67% 3
YouTube
4 1.33% 6
Twitter
7 2.33% 5
Instagram
69 23% 2
Online Shops
29 9.67% 4
Others
Table 8 shows the social media platforms that attract consumers to buy
a product online. Facebook has the higher percentage which is 42% of the
total population while the lowest is Twitter which attracts only 4% according to
the survey.
table shows which social media platforms are consider in buying decision.
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F % R
YouTube 42 14% 4
Twitter 4 1.33% 6
Instagram 16 5.33% 5
Others 44 14.67 3
Chapter 5
CONCLUSIONS AND RECOMMENDATIONS
study that we gather from the survey and the data that we analyze, interpret
Conclusions
drawn.
answer of the respondents they all agreed that social media can help
Recommendations
proposed:
For teachers
For students
For Advertisers
For Customers
For Researchers
advertisement.
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BIBLIOGRAPHY
businessneeds.com/article/perfect_businessneeds.
Appendices
Appendix A
Good Day, can we get a small time from you? In a view of this we
Please provide your honest response and rest assured that your
Respectfully yours,
Researchers
Appendix B
Survey Questionnaire
I. Name (optional):______________________________________________
Grade and Section:_____________
Age:__________
Gender:_________
II. Based on your self analization. Indicate your answer on how you strongly
agree-5, agree-4, neutral-3, disagree-2 or strongly disagree-1 in each statement
below.
Questions 5 4 3 2 1`
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CURRICULUM VITAE
PERSONAL INFORMATION
BIRTHDAY : June 17, 2002
BIRTHPLACE : Manila
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Mario Enriquez
FATHER’S OCCUPATION : Househusband
MOTHER’S NAME : Cynthia F. Enriquez
MOTHER’S OCCUPATION : Factory Worker
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EDUCATIONAL ATTAINMENT
SENIOR HIGH SCHOOL : Caloocan High School
Accountancy,
Business and Management
S.Y. 2018-2020
WITH HONORS
SIGNATURE
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MACARAEG, CLARIZZE T.
25 M. Hizon St. 10th Ave., Brgy. 63,
Caloocan City
EMAIL: macaraegclarizze023@gmail.com
CELLPHONE NUMBER: 09051334512
PERSONAL INFORMATION
BIRTHDAY : October 23, 2002
BIRTHPLACE : Manila
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Rolando M. Macaraeg
FATHER’S OCCUPATION : Welder
MOTHER’S NAME : Juanita T. Macaraeg
MOTHER’S OCCUPATION : Housewife
EDUCATIONAL ATTAINMENT
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SIGNATURE
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MANAHAN, ANGELICA R.
Grace park, 11th Ave. Caloocan City
EMAIL: saguitarius29am@gmail.com
CELLPHONE NUMBER:09100352515
PERSONAL INFORMATION
BIRTHDAY : November 29, 2001
BIRTHPLACE : Valenzuela
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Erwin S. Manahan
FATHER’S OCCUPATION : Tricycle driver
MOTHER’S NAME : Ernita R. Manahan
MOTHER’S OCCUPATION : Saleslady
EDUCATIONAL ATTAINMENT
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S.Y. 2018-2020
WITH HONORS
SIGNATURE
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PERSONAL INFORMATION
BIRTHDAY : June 8, 2001
BIRTHPLACE : Manila
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Roberto I. Olivera
FATHER’S OCCUPATION : Checker
MOTHER’S NAME : Maribel M. Olivera
MOTHER’S OCCUPATION : Housewife
EDUCATIONAL ATTAINMENT
SENIOR HIGH SCHOOL : Caloocan High School
Accountancy,
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SIGNATURE
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REDONDO,ARIANE JANE P.
233 Farly St. Heroes Del 96 Brgy. 74
Caloocan City
EMAIL: redondoarianejane@gmail.com
CELLPHONE NUMBER:09496691275
PERSONAL INFORMATION
BIRTHDAY : January 3, 2002
BIRTHPLACE : Misamis Oriental
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Arnold Q. Redondo
FATHER’S OCCUPATION : OFW
MOTHER’S NAME : Shirley P. Redondo
MOTHER’S OCCUPATION : Housewife
EDUCATIONAL ATTAINMENT
SENIOR HIGH SCHOOL : Caloocan High School
Accountancy,
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SIGNATURE
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ROMERO, JEREMI B.
Bldg. 19 Unit 407 Camarin North
Caloocan City
EMAIL: jeremiromero1@gmail.com
CELLPHONE NUMBER: 09098487994
PERSONAL INFORMATION
BIRTHDAY : July 2, 2001
BIRTHPLACE : Manila
GENDER : Female
RELIGION : Roman Catholic
FATHER’S NAME : Joseph A. Romero
FATHER’S OCCUPATION : Deceased
MOTHER’S NAME : Marilyn B. Romero
MOTHER’S OCCUPATION : OFW
EDUCATIONAL ATTAINMENT
SENIOR HIGH SCHOOL : Caloocan High School
Accountancy,
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SIGNATURE
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PERSONAL INFORMATION
BIRTHDAY : July 7, 2002
BIRTHPLACE : Manila
GENDER : Female
RELIGION : Apostolic Christian
FATHER’S NAME : Gervie N. Roxas
FATHER’S OCCUPATION : Tricycle Driver
MOTHER’S NAME : Geraldine B. Roxas
MOTHER’S OCCUPATION : Housewife
EDUCATIONAL ATTAINMENT
SENIOR HIGH SCHOOL : Caloocan High School
Accountancy,
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Senior High School
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