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Done By Lalit solanki free as Hyatt » Founded by Thomas J. Pritzker, Hyatt is one of the leading lodging company with more than 549 properties in worldwide » Grand Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. » Grand Hyatt mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day » Grand Hyatt focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners, About Grand Hyatt Goa » Located at the secluded edge of the Bambolim bay, Grand Hyatt Goa was opened on 15th Dec 1999 in India » Grand Hyatt Goa has a reinvented lobby with modern amenities and excellent food & beverage outlets. » Ithas 314 newly renovated rooms with picturesque views of the expansive bay or well-maintained gardens, » Grand Hyatt seven Meeting n Boardrooms with 1,150 m Pillarless Grand Ballroom. » Grand Hyatt Goa has seven F&B outlets. HOTEL FACILITIES 24hr Room Service Airport Transfer Shopping Arcade Business Centre Poolside Bar Kids Room Fitness Center Concierge Laundry Service/Dry Cleaning Meeting Facilities Safety Deposit Boxes Tours Salon a = < oa a ry = a o 0 FRONT OFFICE Training period 1 April -30 April SECTIONS OF THE FRONT OFFICE * Reception * Concierge * Guest relations * Reservations * Guest Service —— HOUSEKEEPING Training period 1%! May -315' May » SECTIONS OF HOUSEKEEPING ores ect a curd Housekeeping desk * Laundry ° Mini Bar desk Lost and found Horticulture Room Status Terminology Torm Clean and Vacant Occupied On-Change Do Not Disturb Sieep-out (Sleeper) Stay-over Due Out Checkout Out of Order Lock Out Late Checkout Meaning Tho room is vacant, has been cleaned, and can be assigned to « guest. The room is registered to a current guest. The room is vacant but nat yet cleaned. The room is occupied but has not been cieaned due to the guest's request not to be disturbed. Tho room is reported as occupied, but the room was not used (bed not used, no personal belongings in room) and the quest is not present. ‘The quest will stay in the room at least one more night. The guest(s) have indicated this is the last day they will use the room. The guest(s) have departed. ‘The room is unrentable and thus unassignable at this time. The guest has items in the room, but will be denied access until approved 10 reenter by management. Tho guests have requested and been given sn extension of the regular checkout time. Food and Beverage outlets » The Verandah » The Dining Room » Chulha » Confeitaria » Bay View Lounge » Capiz Bar » Pool Bar and Grill » Room service —— Shamana Spa & Fitness Centre » Shamana Spawill feature nineteen treatment rooms including six couple’s rooms and two Royal suites. » 25 m Indoor Lap-pool » Fully equipped gymnasium » Dedicated ‘lifestyle studio’ offers individual or group sessions on yoga and aerobics » Camp Hyatt offers active and exciting recreation programmes designed specifically for children » Outdoor free form swimming pool. > xo -

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