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Lalit solanki
free asHyatt
» Founded by Thomas J. Pritzker, Hyatt is one of the leading lodging company with
more than 549 properties in worldwide
» Grand Hyatt is a global hospitality company with widely recognized, industry
leading brands and a tradition of innovation developed over our more than fifty-year
history.
» Grand Hyatt mission is to provide authentic hospitality by making a difference in
the lives of the people we touch every day
» Grand Hyatt focus on this mission in pursuit of our goal of becoming the most
preferred brand in each segment that we serve for our associates, guests, and owners,About Grand Hyatt Goa
» Located at the secluded edge of the Bambolim bay, Grand Hyatt Goa was
opened on 15th Dec 1999 in India
» Grand Hyatt Goa has a reinvented lobby with modern amenities and
excellent food & beverage outlets.
» Ithas 314 newly renovated rooms with picturesque views of the expansive
bay or well-maintained gardens,
» Grand Hyatt seven Meeting n Boardrooms with 1,150 m Pillarless Grand
Ballroom.
» Grand Hyatt Goa has seven F&B outlets.HOTEL FACILITIES
24hr Room Service
Airport Transfer
Shopping Arcade
Business Centre
Poolside Bar
Kids Room
Fitness Center
Concierge
Laundry Service/Dry Cleaning
Meeting Facilities
Safety Deposit Boxes
Tours
Salona
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0FRONT OFFICE
Training period 1 April -30 April
SECTIONS OF THE FRONT
OFFICE
* Reception
* Concierge
* Guest relations
* Reservations
* Guest Service
——HOUSEKEEPING
Training period 1%! May -315' May
» SECTIONS OF HOUSEKEEPING
ores ect a curd
Housekeeping desk
* Laundry
° Mini Bar desk
Lost and found
HorticultureRoom Status Terminology
Torm
Clean and Vacant
Occupied
On-Change
Do Not Disturb
Sieep-out (Sleeper)
Stay-over
Due Out
Checkout
Out of Order
Lock Out
Late Checkout
Meaning
Tho room is vacant, has been cleaned, and can be assigned to « guest.
The room is registered to a current guest.
The room is vacant but nat yet cleaned.
The room is occupied but has not been cieaned due to the guest's
request not to be disturbed.
Tho room is reported as occupied, but the room was not used (bed not
used, no personal belongings in room) and the quest is not present.
‘The quest will stay in the room at least one more night.
The guest(s) have indicated this is the last day they will use the room.
The guest(s) have departed.
‘The room is unrentable and thus unassignable at this time.
The guest has items in the room, but will be denied access until approved
10 reenter by management.
Tho guests have requested and been given sn extension of the regular
checkout time.Food and Beverage outlets
» The Verandah
» The Dining Room
» Chulha
» Confeitaria
» Bay View Lounge
» Capiz Bar
» Pool Bar and Grill
» Room service
——Shamana Spa & Fitness Centre
» Shamana Spawill feature nineteen treatment rooms including six couple’s
rooms and two Royal suites.
» 25 m Indoor Lap-pool
» Fully equipped gymnasium
» Dedicated ‘lifestyle studio’ offers individual or group sessions on yoga and
aerobics
» Camp Hyatt offers active and exciting recreation programmes designed
specifically for children
» Outdoor free form swimming pool.>
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