Transitioning from total quality

management to total innovation

management

Analysist research findings

Organizations need to keep vigilant

Quality management system need to be in placement

TQM can be adopted & provide great leverage

Recursuve learning process

Redefine & broaden the application

Changing organization practices

Triggered by several major driving forces

Quality management activity was plced on quality control and assurance

Meet product specification

Primarily target on shop floor employees

Objective of providing employees

Set standar tools

CIT program

Introduce new major intiative and vision

Launch TIMfocus ensure upstream process

(marketing-developmen-& specification)

Discussion and the research finding

Poin one competitive advantage-> primarily conformance >have lost its competitive advantage>organization keep responsive

Cannot be succesfull before it has developed the capability to manage the quality

This support the argument> suggesting competitive dimension

Hand-in-hand

Need to implement quality on management

The dimensions

Serving the current & establish market

Exploiting the new needs / market by focusing an unserved needs pf expectation

Conclusion

TQM should not appreciated only as set of tools method & practices