Richard W.

Tondolo
724 Peacock Lane Mishawaka, IN 46545
Home: 574-247-0530 Cell: 574-344-1179
rtee4622@westpost.net
Summary
A professional with 20+ years' experience in manufacturing; with expertise in Bu
siness Systems, Customer Service, Engineering, Marketing & Sales, Quality, Logi
stics and Project Management.
Work History
Stratosphere Quality - St. Joseph MI. Oct 2010 to Present
Project Supervisor: Supervises and coordinates activities of quality inspectors
engaged in inspecting and testing components and parts. Applying knowledge of q
uality standards and procedures to creates quality work instructions, determinin
g best method of conducting inspections and work assignments to assure that regu
latory standards are met. Reviews reports and confers with quality assurance, pr
oduction, management, and engineering personnel to solve work-related problems.
Bluewater Thermal Services - South Bend Sept 2005-Oct 2009
Customer Service/ CDL Driver: Operates truck to transport cargo, while maintai
ning contact with customers and dispatcher, to be dispatched to a new location.
Prospected for and developed relationships with potential and existing customers
. Operates fork truck to load or unload cargo or materials. Operates and maintai
ns a truck log, in accordance with, state and federal regulations.
Industrial Environmental Management Consultants, Inc. Feb 2005-May 2005
Project Manager: On a Cargill project, for the development of a risk management
plan, for the loading and unloading of Propylene Oxide hazardous materials. Pre
paration of a plan to foresee risks, to estimate the effectiveness, and to creat
e response plans to mitigate them.
National Steel Corporation Jan 1979- March 2004
Sales Engineer: Prospected for and developed relationships with potential and e
xisting customers. Duties included product marketing, order management, inventor
y management, scheduling, order logistics, warranty claims and maintenance of th
e corporate website. Additional duties includes: technical sales support, data a
nalysis, technical presentations, data modeling, and Customer Service.
Quality Engineer/Auditor
Manage the ISO-9000 quality system and produced Statistical Process Control (SPC
) reports, initiating communications with customers and suppliers on quality iss
ues, and maintain quality system documentation. Conducted quality audits and ana
lyzed data to ensure compliance with ISO/QS quality standards, corporate quality
polices and procedures. Evaluated existing systems, and identified opportunitie
s for improvement. Evaluated audit results and issued and /or resolved correctiv
e/preventive actions. Leads and participated in proactive continuous improvement
activities, problems solving activities, cost reduction efforts, and worked wit
h the purchasing department to establish quality requirements from external supp
liers.
Project Engineer: Managed capital construction projects for National Steel Corp
oration:
Provided project management during the planning, construction of National Steel'
s new, Pre-engineered corporate headquarters. Provided Construction project mana
gement on National Steel's various projects including developing project scop
es, estimates, budgets, scheduling, project milestones tracking, project meeting
s. Additional duties include: developing drawings, specifications, analyzing man
ufacturing processes and implementation of lean manufacturing methods and create
d project progress reports.
Education:
MBA, Business Administration, Point Park University, Pittsburgh, PA
BS, Mechanical Engineering Technology, Point Park University, Pittsburgh, P
A
Computer Skills:
SAP, CICS, IMS, TSO, ISPF, Focus 4G, FOCSQL, FORTRAN, AutoCAD, Microsoft family
of products
Professional Affiliations:
American Society for Quality 2010-Present
IEEE and IEEE Computer Society 2003-Present
American Society of Mechanical Engineers 1988-Present
Society of Manufacturing Engineers 1988-Present
Association for Iron & Steel Technology 1988-P