Niraj Kumar Singh

Business Development - Customer-Relations

Bengaluru, India nirajparmar253@gmail.com +919019065609

Profile
I have worked experience as a sales Business Development professional with 5 years of experience in providing expertise in strategic lead
generation,sales presentations in the Steel Industries space. Specialties include B2B sales with an average 50% to 60% increased sales,
B2C sales with an average 30% to 40% increased sales ,Industrial or Enterprise sales with an average 20% to 30% increase. Working as
Business Development Manager, I have 10 to 15 members of the team and I have a good relationship with them. I have reached my sales
target of 1000MT and my revenue target is approx 2 crore to 6 crore every month.

Professional Experience
2018 – 2021 Business Development Manager
Bengaluru, India Durga Steel Industries
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Improved and implemented favorable pricing structures balancing firm objectives against customer
targets.
Scheduled promotional activities in accordance with available inventory and staff resources.
Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
Kept meticulous client notes in 'Soul CRM' customer relationship management application.
Collected data and performed customer needs analysis.
Prospected 50 new weekly leads using cold calling, site visits and customer referrals.
Negotiated and closed long-term agreements with new clients in assigned territory.
Organized and oversaw solid business portfolio bringing in 51% of revenue objective in 1 years.
Manage a portfolio of 30+ product and services while mentoring the sales team to achieve sales goals.
Developed and implemented new marketing and sales plans and define the strategy for next 5 years.
Cold-called 50+ potential client on a daily basis with a closing rate of 30% to 50%.
Identifies and generates leads through networking, cold-calling and marketing, converting into key
accounts.
customer service levels which increased the satisfaction rate from 80% to 90%.

2016 – 2017 Assistant Sales Manager

Bengaluru, India Shiva Ferric Pvt. Ltd.
Greeted 60+ customers per day, responding to Inquires, helping with purchase decision, and providing
exceptional customer service.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and
Score sales goals.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly
increasing customer satisfaction ratings.
Deepened sales channels by leveraging 'Bengaluru' partnerships, growing territory 60%.
Conducted daily effective sales huddles with 50-70 person team to focus on behaviors that would
convert to sales.
Guided and motivated sales team to increase revenue 50%.
Planned and increased sales team.
Attracted new clientele and growth customer relationships by hosting product-focused events.
Developing monthly team action plans and monitored progress.
Generated sales report to help upper management make effective decisions and sales plans.

Awards
2019 Best Seller
Durga Steel Industries :- Drove (HR/CR Sheets/TMT/Angel/Channel/Beam) sales up from 200MT to 500MT
in a month.
Durga Steel Industries :- Won the Best seller Award
Durga Steel Industries :- Won Top Seller Prize for two consecutive months.

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Skills
Sales Strategy Implementation Strategic Selling Planing
Sales Presentation Planing Negotiation
Teamwork decision Making
Outbound Marketing Target Market Data Research
Email Marketing After Sales Support
Social Media Advertising

Education
2015 B.Tech (Mechanical)
Hapur-UP, India Monad University
I have perusing my B.Tech degree with 71%

2009 12th
Goh, Bihar, India Thakur BD Sinha college
finished my 12th with 55%

Certificates
Certified 'The Fundamental of Certified 'Digital Marketing
Digital Marketing', Google Digital Fundamentals'.IIDE Digital School.
Garage

Languages
English Hindi

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