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CORE COMPETENCIES * Self-motivated professional with over 10 years of management experience, proje ct coordination, personnel & team development

. * Knowledgeable in customer/vendor relations, needs assessment, strategic planni ng, and account management. * Skilled in problem solving, time management, communication, comparative analys is, and streamlining for operational efficiencies. * Quick learner with an ability to easily grasp new ideas, concepts, methods and technologies. * Proficient in Microsoft Visual Studio 2008, SQL, C#, Microsoft Windows OS (XP, Vista, 7) and MS Office Suite. EDUCATION AND TECHNICAL TRAINING >> Centriq Training | C# and ASP.NET Application Developer (Leawood, KS | Februa ry 2010 to September 2010) * Technical Competencies: C#, ASP.NET 2.0 & 3.5, ADO.NET, AJAX, LINQ, Visual Stu dio 2008, SQL, SQL Server 2005, SSMSE 2005, Database Design, XHTML, and CSS 2.0. * Professional IT Project Experience - - Widgets and Gadgets: Created a secure application for managing students, cou rses, and scheduling data. - - Job Finder Project: Created a secure ASP.NET application for the purpose of tracking job posting related information using C# and the .NET 3.5 framework. The application tracks companies, job postings, contacts, and communication data through the lifecycle of a job application. Built and scripted a SQL Server 20 05 database from scratch where all data was stored.This application uses various aspects of ASP.NET including membership, directory security, data controls, e-m ail functionality, image upload controls, and custom error handling. Managed al l aspects of this project from creating the masterpage all the way through datab ase and website deployment. * Soft Skills Training: Customer Care & Effective Communication * Certifications: Microsoft Certified Technology Specialist (MCTS) in 3.5.Net Fr amework Applications >> University of Kansas (Lawrence, KS | August 1997 to July 2001) * Bachelors of Science in Business Administration and Accounting * Business Emphasis in Finance and Non-Business Concentration in Psychology * Member of Delta Sigma Pi Professional Fraternity, 1999-2000 PROFESSIONAL PROFILE >> M&M Properties Management, Inc. | Mission, KS (Director of Operations | Janua ry 2006 to July 2010) * Specialized in Brand Management for a property management company with 26 hote l properties across 10 states including the direction of central office activit ies, field management, and management of the companys Regional & District Manage rs. * Analyzed internal processes and developed new procedures to achieve maximum op erational efficiencies, which resulted in increased QA scores across the company s portfolio. Created loss prevention auditing processes to decrease internal th eft. * Actively sought out and developed new Strategic-Partner / vendor relationships by creating mutually beneficial relationships. * As Project Manager for new openings have successfully opened 26 to date - orc hestrated the setup of operation systems, working with vendors to order product & schedule installation, and recruitment & training of personnel. * Reviewed P&L statements and property revenue information, as well as occupancy

data to detect trends and marketing opportunities. * Coordinated Human Resources and Payroll activities including the creation of the Companys Team Member Handbook, creating all job descriptions, and the setup of an electronic HR/payroll administration system. Administrator for all the Co mpanys ADP products, including HR/Benefits, Pay eXpert, and ezLaborManager. Add itional responsibilities included managing the companys placement efforts from needs evaluation to ad placement through hiring, orientation, and training. * Responsible for the establishment, certification & administration of the brand s first certified franchisee-operated Training Center. * Provided Property Management System support to all properties as System Admini strator for Remco NiteVision, electronic key systems (VingCard/Onity), and all o ther front desk applications. Partnered with Avazpour Networking Services to de velop the brands first complete, hosted front desk solution. >> M&M Properties Management, Inc. | Mission, KS (Property Manager | June 2005 t o January 2006) * Responsible for the pre-opening coordination of the companys first hotel, a 12 0-unit property located in Kansas City, MO. * As Property Manager, I managed a team of 4 to 6 individuals and oversaw all as pects of the property customer relations, front desk, marketing, maintenance, h ousekeeping, and security including recruiting, training & development, and cou nseling. * Additional responsibilities included revenue management, P&L review, expense c ontrol, management of property payroll, and managing relationships with key vend ors and accounts. >> DC Martin, Inc. | Mission, KS (District Manager | January 2005 to June 2005) >> DC Martin, Inc. | Mission, KS (Store Manager | February 2003 to January 2005) * Primary responsibilities included supervision of four Gingiss/Savvi Formalwear retail store locations and one warehouse location. Additional duties included recruiting, scheduling and training of associates, and creating/maintaining of s chool district partnerships. * Coordinated special events such as company-sponsored fashion shows, bridal fai r exhibits, and other community-related sponsorships. With well-trained team an d a high customer satisfaction focus, same-event registrations increased by doub le-digits over previous years. * Expanded the companys direct marketing efforts to include e-mail promotional m arketing and online wedding registry. Worked with national office to coordinate direct mail advertising efforts. >> Luxottica Retail Group | Overland Park, KS (Senior Store Manager | July 2001 to February 2003) >> Luxottica Retail Group | Overland Park, KS (Store Manager | July 1998 to July 2001) * Senior manager of three Sunglass Hut store locations with annual revenues tota ling over $1 million in sales, for an internationally recognized leader in speci alty retailing. * Responsibilities included the direct supervision of up to 15 associates, retai l sales, and total compliance of district and corporate objectives. Under my man agement, both locations experienced double-digit sales increases through improve d recruiting, training, customer service, operational efficiency, and loss preve ntion. KEY ACCOMPLISHMENTS

>> M&M Properties Management |Selected to Value Place Strategic-Partners Advisor y Council, Technology Committee (2007, 2008, 2009, and 2010) >> DC Martin, Inc. | Top Performing Store Location & Highest Same-Store Increase , Olathe (KS) 2003 >> Luxottica Retail Group * Platinum Customer Service Award - November 1999 * Presidents Club Member - Summer 2000 * Hot 50 Sales Associates - July 2001