KAREN A.

STEEN
800 Prairie Avenue Naperville, IL 60540
(630) 209-4126 ksf80f68@westpost.net
INFORMATION TECHNOLOGY & BANKING ADMINISTRATOR
PROFILE
Highly accomplished, dynamic and conscientious IT Administrative Professional wo
rking within the financial and banking sector. Results-oriented and driven with
broad-based expertise in organizational and staff management and training and de
velopment. Self-motivated with strong adherence to personal accountability in bo
th individual and team scenarios, committed to improving business performance by
leveraging the power of IT development.
Able to work with, motivate, and mentor diverse professional teams, while leadi
ng by example as an individual contributor. A proven IT strategist with a clear
understanding and solid expertise in development and management, business proce
sses, process modeling, project planning and execution, as well as cross-cultura
l team management.
CORE COMPETENCIES
Windows Active Directory Windows 2003, XP, Vista Microsoft Networking Microso
ft Office Suite
SQL Administration SQL Database Management SQL Query Design SQL Server Report
ing ISA
Nautilus/Imagesoft Enterprise Content Management and Reporting System Exchange
Server 2003
Banking Systems Banking Software Project Management/Implementation Audit/Compl
iance
Server Administration Server Configuration Server Monitoring Domain and File
Servers
FISERV CUBE Core Financial System Administration Payroll Financial File Proces
sing
Remote Server and System Administration System Documentation System Data Purge
s
Core System Upgrades Retention Management Help Desk Support
Financial Reporting Accounting System Implementation and Technical Support Len
ding System Implementation and Technical Support General Ledger Balancing and R
econciliation Fixed Assets and Accounts Payable Systems Support Consultation t
o Senior Management of Operations, Accounting, Lending Departments Core DDA and
Lending Systems expertise and Data Analysis Training

PROFESSIONAL EXPERIENCE
Argonne Credit Union Romeoville, IL 2001-2010
Systems Administrator, Information Technology Department
Mid-States Corporate Federal Credit Union Warrenville, IL 1993-2001
EFT Administrator and Electronic Funds/Wire Transfer/ACH Department Supervisor
FundTech ACH Software System Administrator
National Education Training Group Naperville, IL 1993
Software Support Technician
Oak Brook Bank Oak Brook, IL 1988-1992
PC Software Support Specialist, MIS Department
EDUCATION AND CERTIFICATIONS
Bachelor of Arts degree, Human Biology Stanford University Palo Alto, CA
Nautilus Certified Administrator, Content and Reports Management System