Sydney Daeschler ;dneydaeschler@gmail.com WORK EXPERIENCE Front Desk Associate Bone Student Center: Illinois State University January 2021 to Current Greet guest and respond to any questions, requests, or issues in a efficient way to resolve the guests concern. Welcome guests into the office in a friendly ‘manner and determine the reason for their visit to direct them to the appropriate place or office, Gained customer service skills by assisting customers phone calls and emails. Interact with students and faculty in order to help make appointments State Farm Intern State Farm Agency- St. Charles IL May 2021 | August 2021 Generated new leads through networking and cold calling. Reached out to clients for late pays and assisted them with concems they had. Assisted customers on phone and email. Bakery Clerk Blue Goose Bakery, Saint Charles, IL ‘August 2017 | August 2018 Provided quality customer service to customers by providing fast and friendly service. Worked on a team to complete bakery orders and catering events. Carried out customer service tasks such as answering, the phone, emails and in person interactions. Assisted in making bakery items, taking orders and. identifying items that best fit customers wants EDUCATIONAL BACKGROUND Illinois State University Normal, IL Bachelors Degree in Public Relations Minor in Sociology Graduation May 2022 PROFESSIONAL SUMMARY Highly motivated Illinois State graduate with experience in marketing, sales, and public relations. Skilled in communication and outreach. Knowledge of providing friendly and delatiled customer service. SKILLS @ PROFICIENCIES + Design in Microsoft Office ‘+ Network Structure and development + Marketing ‘+ Public Relations VOLUNTEER WORK CASA Kane County- Geneva, IL January 2019 | Current Assisted staff with organization and execution of fundraisers and events held. Packed gift bags and suitcases for foster care children. Helped promote 1g events for CASA.