Professional Documents
Culture Documents
Donna Tremblay
Division Controller
Monica Lee
Division Lean & Quality Mgr
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
1918
Arthur Parker founds the Parker Appliance
Company.
1957
Parker acquires the Hannifin Company.
2007
Parker Hannifin reaches $10 Billion in Sales.
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Need a few
more photos
Oil & Gas, Power Gen, Chemical - Semiconductor, Solar Dental, Anesthesia
Petrochem, Water, BioPharm, Analytical
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
Traditional P&L
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Box Scores
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
Business Case
• Hours a day releasing work orders
• Recording labor & transactions several times a day
• Incorrectly applied labor to work orders causing rework
• Lost docs with key customer requirements
• Dual scheduling systems
• Too much paper handling
• Processes waiting for work orders
• Continuous interruption throughout the day
• Extra walking to distribute work orders
• Production Variance hard to understand
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Current State
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Future State
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
MTS
MTO
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
Operational Benefits
• Eliminated the logging in and out of work orders
• Backflush labor and overhead at standard
• Created visual system of on/off track tools to manage
the business
• Increased capacity of buyer/planners & operators
• Moved reporting & analysis to the decision makers
• Less time to close
• One scheduling system
• Reduced use of paper, printing, distribution waste
• Reduced walking and interruptions
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Lessons Learned
• Be Patient
• Go to the Gemba
• Review Kanban Quantities
• Meet often after go live
• If you can, wait for stability
• Keep asking why
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10/13/2014
Stress Level
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Standard Work
Issues:
• Tribal knowledge
• Not all tasks documented
• If documented, not current
• No cross training tool
• Mistakes when covering for vacations or items missed
Solution:
• Compiled list of tasks & backups trained
• Wrote procedures for all tasks
• Instituted layered audits to sustain
• Created database to track audits
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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Audit Database
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
Stamp
Date Date
Bind Compare
Date Date Date
Run Voucher APERS Run Review Issue
Stamp Stamp
APOS APOS
Stampw/ Stamp Stamp
APERS in JIT Rpt Update Rec Payment
Invoices Invoices
Rpt Invoices
JIT Invoices Invoices
Entered
Next Day
A/P Clerk A/P Clerk A/P Clerk A/P Clerk A/P Clerk A/P Clerk A/P
ActgClerk
Mgr A/PCorp
Clerk
Day
165 Sec Min 14 Hrs Min 15+
s
Non-ERS Flow 16 Sec 93 Sec 22 Min 15 Min 164 Sec Min
Mail ERS
arrives Manual 3-way
during Not Needed
Match
lunch
EPO
P-Card
MRP Inv
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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10/13/2014
Issues:
• 40 day leadtime between rejection & process of debit memo
• Financial Integrity of financial statements at risk due to transactions crossing
periods
• Manual process subject to errors or missed transactions
33 • Cash flow not being maximized
PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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PARKER CONFIDENTIAL - DO NOT COPY OR DISTRIBUTE
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Thank You!
Appendix
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Dental/Medical VS
Kanban/Pull Signals Day by Hour
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C RACK
A
STATION 6 STATION 7 L
ASSY TABLES (3) C
A
B
STATION 8 ASSY RACKS
L
C
E
ASSY BENCH
A
N
STATION 10
B
L
C
E
H
STATION 5 N
B
ASSY BENCH C
E
H
N
C
STATION 4 STATION 9 H
CLEAN ROOM
STATION 3
STATION 11 MOBILE CART RACK
ULTRASONIC ROOM
STATION 1
SHIPPING ROOM
TEST TABLE
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