UNIVERSITY ROLL NO.

: 95/MBH/201009
REGISTRATION NO.: 120-1211-0411-20.

Q. Identify two OD intervention techniques and describe

them
Ans. OD interventions are the building blocks which are the planned
activities designed to improve the organization’s functioning through
participation of the members of the organization.

Intervention techniques

Two intervention techniques are discussed briefly:

Under Behavioural Techniques

Sensitivity Training

The purpose of sensitivity training sessions or T-groups (T for training) is

to change the behaviour of people through unstructured group interaction.
Members (ten to fifteen individuals) are brought together in a free and open
environment, away from work places, in which participants discuss themselves
freely, aided by a facilitator. No formal agenda is provided.

The objectives of the T-groups are

• To provide the participants with increased awareness of their own

behaviour
• How others perceive the, greater sensitivity to the behaviour of others
• Increased understanding of group processes.

Under Miscellaneous Techniques

Survey Feedback
Survey feedback is one of the most popular and widely used intervention
techniques, in the field of OD.

It involves two basic activities:

• collecting data about the organisation through the use of surveys of

questionnaires, and
• conducting feedback meetings and workshops in which the data are
presented to organisational members.
Survey feedback is useful in as much as it helps bring about changes in
attitudes and perceptions of participants. Used along with team building the
impact of the survey feedback is much more positive.