David J.

Sharp 802 Bloss

om Lane, Oswego, IL 60543
H: 630-551-0050 * C: 630-886-0993 * ds10a1b2c@westpost.net
IT Director / Project Manager
Leadership * Profitability * Customer Relationship Building * Performance Improv
ement
Accomplished professional with an expertise in business-to-business strategies u
sing technology and advanced project management skills:
* Explosive growth with International Fortune 500/1000 manufacturing corporation
s which had over $11.5 billion in US sales.
* Identify strategic opportunities in all market cycles. Expand organizations an
d enable mission-critical business initiatives including distribution channels,
sales strategies, performance improvements and change management.
PROFESSIONAL EXPERIENCE
Equilibrium IT Solutions, Inc., Chicago, IL USA 2009 to Present
Consultant / Technical Project Manager for Equilibrium IT Solutions, Inc. respon
sible for designing, configuring, installing, troubleshooting, and repairing net
work and systems infrastructure solutions for customers. A team player, yet work
well independently, have excellent verbal and written communication skills and
have an in-depth knowledge of Microsoft, Novell, Citrix, LAN/WAN, Systems Manage
ment and Help Desk Management technologies. Responsibilities include engineering
solutions for IT projects as well as providing network administration for clien
t support agreements.
Systems Engineering
* Serve as primary engineering contact on projects
* Provide operational management and support for complex IT infrastructures
* Set up and install new servers and network equipment
* Identify and resolve network and related system performance problems
* Perform troubleshooting activities on production servers off-hours (nights or
weekends) when required to minimize impact to operations
* Administer Microsoft Servers running: SQL Server 2005/2008/2008 R2, Windows Se
rver 2003/2008/2008 R2 and Exchange Server 2007/2010
* Troubleshoot server and workstation software and hardware
* Support the back office and application servers
* Perform hardware upgrades and swaps
* Establish backup and recovery procedures for network based systems
* Train and support End Users on systems and common MS Products
* Interface with external venders as necessary
* Administer Telecommunications and Computer Telephony equipment (i.e. Voice T1'
s and Channel Banks)
* Actively participate in planning, coordinating, and implementing Windows opera
ting systems and applications for clients
* Work with managers to maintain, document and train on best practices configur
ations for Windows environments
* Evaluate new technologies and provide recommendations for the purchase of prod
ucts and services
Technical Project Manager
* Leading all aspects of project delivery including project scope, deliverables,
estimates, detailed project plans and change requests
* Ensuring the success of a project by driving day-to-day operations through the
application of sound project management principles and methodologies
* Regular communication of events and project status to project stakeholders
* Performing risk assessment, response planning, and developing mitigation strat
egies
* Identifying and negotiating changes in project scope that serve to limit scope
creep and ensure that projects complete on budget and on time
* Act as the primary liaison between all teams assigned to the project
* Motivating the project team to ensure successful projects completion
* Accurately provide all necessary inputs for project reviews
* Successfully manage a number of projects simultaneously
* Conduct lessons learned reviews with Systems Engineering staff
MTM Technologies, Inc., Arlington Heights, IL USA 2008 to 2009
Consultant for MTM Technologies who is a leading national provider of innovative
IT solutions and services to Global 2000 and mid-size companies. Partnered with
the top-tier technology providers including Citrix, Microsoft, VMware, Captaris
, Cisco and with offices from coast to coast.
* Published applications and configurations on XenApp.
* Windows 2003/2008 Server configurations including server builds, network conne
ctivity, and interface.
* Citrix XenApp administrator account setup, configuration with GPO setup.
* Printer Configurations for multiple locations on multiple Citrix Server Farms.
* Resource Manager metrics and thresholds for monitoring setup and configuration
.
* Projects using XenApp, XenServer and XenDesktop by utilizing a virtual desktop
.
* Management of the Citrix License Server using the License Management Console.
* Asset Management, Data Center setup and organization.

Precise Logistics Network (PLN), Aurora, IL USA 2006 to 2008

Affiliated Sister Agencies under Centra, Inc.
Logistics Insight Corporation Inc. (LINC)
Central Transportation Experts (CTX)
Crown Enterprise, Inc.
International Bridge Company (Ambassador Bridge)
Custom Services International (CSI)
Central Global Express (CGE)
Director
On June 1, 2006 Logistics Insight Corporation purchased certain assets of Argent
Technical Services, Inc. I was hired into the newly created company Precise Lo
gistics Network.
* Project Manager for Fortune 100/500/1000 customer base positioning sales to bu
siness development projects and tasks.
* Installation and setup Citrix XenApp, XenDesktop and XenServer in a test envir
onment in order to baseline SQL, TMS, ERP, and CRM programming in addition to ma
intaining a Citrix enterprise in US, Canada and Mexico.
* Utilized Citrix GoToMeeting and GoToAssist for training vendors and remote sup
port of desktops, web portal and TMS.
* Developed B2B data interchange systems allowing customer base access to applic
ations through Web Portal for report generation.
* Developed and implemented Supply Chain Solutions for home delivery.
* B2B EDI creation posting EDI204 orders to TMS system and accounting with retur
n posting EDI of invoices and purchase orders.
* Authored and executed business plan, built organizational structure, structure
d change management and contributed vision and thought leadership during startup
and growth phases.
* Served as primary source for strategy; client advisory; recommendations and so
lutions; big-picture perspective.
* Assembled team of consultants with direct experience in marketing, branding, a
nd product management with Industry expertise in high-tech telecom, software, an
d IT industries.

Argent Technical Services, Inc., Aurora, IL USA (2000 to May 2006)

Argent International Holdings, Ltd.
Delta Services Corporation
National Logistics Corporation
Managing Director / CIO
Total executive level direction for the operations of Argent Technical Services.
Responsible for budgeting, planning, staff management and training. Implemented
several different enterprise systems including Procurement/Receiving, Bill of M
aterial, Inventory Control, and Accounts Payable. Instituted Systems Control sof
tware to manage systems changes, problems, and networking. Saved well over $176,
000 annually by instituting key production cost reports and systems integration.
* As Managing Director of Argent Technical Services Corporation, installed Purch
asing, Receiving, and Payables systems: reduced purchase order cycle from four w
eeks to one, elevated receiving accuracy, increased staff productivity, and save
d over $52,000 annually in overpayments.
* Created a supply chain integration solution for an OEM computer equipment manu
facturer that reduced delivery times to warehouse mixer from two-and-a-half week
s to one week.
* Report and system development to help improve customer delivery on-time perfor
mance from 60% to 99% with major national retailer.
* Directed and trained the professional staff of 20 IT and Accounting personnel.
* Developed and implemented Supply Chain Solutions for manufacturing customers.
* TMS system design and maintenance.
* Connected remote sites using Citrix Presentation Server allowing remote access
to customers, sales department and vendors.
* EDI design and implementation for inbound EDI 204 orders and posting.
* Created track and trace web design for customer web portal.
* Business to business systems process design and implementation for Fortune 100
0 companies.
* Business to customer systems integration using AS400, SAP and Web Based Interf
aces.
* Carrier contract maintenance updating and building rate tariffs with nationwid
e TL, LTL and specialized carrier groups.
* RFID and bar coding interface development for warehouse management systems.
* International Freight forwarding to domestic partner shipment coordination.
* Home Delivery Network integration building a last-mile, home delivery network.
* RFQ / RFP document integration allowing analysis for accounting and operations
.
* Managed a Windows 2003 and Citrix Metaframe environment with multiple location
s throughout United States, Canada and South America.
* Configure Server and farm settings.
* Create Citrix farm administrator accounts and delegate administration.
* Create XenApp policies and apply to sessions based on filter criteria for clie
nt IP address, client name, servers, users, and access control settings.
* View information about current sessions, users, and processes.
* Configure and manage printers and printing options.
* Publish applications and monitor application usage.
* Manage ICA sessions through the ability to monitor, reset, disconnect, and rec
onnect ICA Client sessions.
* Support users within ICA sessions through the abilities to send messages to us
ers and to shadow ICA sessions.
* Re-organized the technology department of National Logistics Corporation which
produced a 60% cost savings using a Citrix Server Enterprise solution and VMWar
e ESX Server consolidation. This created a 40% reduction in energy resources nec
essary.
* Asset management for all computer and office equipment for multiple US and Int
ernational locations.
* Additional skills in PBX Phone Systems, Frame Relay, PIX, MPLS, T1, PRI/BRI co
nnectivity, DID line setup and wireless connectivity.
Little City Foundation, Palatine, IL USA (1996-2000)
Director of PR/ Communications/ IT
* Created and directed dynamic growth for this not-for-profit organization that
provided programs and services for children and adults with mental and physical
challenges.
* Wrote and distributed all press releases for organization and special events.
* Crisis Management Communication to media outlets during a crisis or emergency
activation.
* Developed web presence, community image profile, and networking capabilities o
f organization with key individuals in the private and public sectors of busines
s.
* Coordinated public relations and communications for daily activities and speci
al events.
* Generated a weekly newsletter supplying updates to changes and policies for de
partment of Human Services.
* Worked with doctors, nurses and therapist in documenting policy and procedures
in accordance with CARF and department of Human Service's policy and procedure.
* Maintained Citrix Enterprise for over 30 Chicago locations and 225 users.
* Provided Technology Help Desk support to all departments.
* Worked with all departments within the organization to coordinate improved mea
ns of communication and team development.
* Managed and trained department staff.
* Developed a materials handling program that tracked orders and setup distribut
ion channels when new deliveries arrived.
* Coordinated multiple fund raising drives which required team synchronization f
or delivery of vendor materials.
* State and federal accreditation team member.
BearCo McDonald's, Elgin, Illinois USA (1994 to 1996)
General Manager/ Trainer/ IT Services
* Pre-design and opening of three McDonald's owner-operated stores. This includ
ed the site location discovery, building permit and leasing, construction coordi
nation and staffing. The ordering of equipment and technology was also coordina
ted.
* General Manager, Trainer and IT Services consultant.
* Scheduling and training of staff in customer service and ordering / shipment d
etail.
* Documented success in customer service at various organizational levels.
* Coordinated the opening of three sites in the Western Suburbs of Chicago.
* Led team in processing delivery and shipment information for new store materia
ls.
* Linked 10 sites to Home Office for coordination and sharing of information Ser
vices utilizing Citrix remote site access.
* Utilized sales and marketing skills for promoting services to communities thro
ugh direct mail, public speaking and town hall meetings.
* Provided regional sales and marketing development.

Alden Village Health Facility, Bloomingdale, Illinois USA (1993 to 1994)

Director of Therapy Services
* As a Department Head, planned, organized, developed, and directed the overall
operation of the Habilitation Department.
* Developed Medical Procedures for pediatric healthcare facilities in accordance
with Illinois Department of Human Services' policies.
* Administered the performance of the therapy, habilitation, and orthopedic area
s in accordance with Federal, State, and Local regulations.
* Coordinated the development of internal newsletters, brochures, and media rele
ases to print, television and radio media.
* Setup and oversaw the operation of a client database system for tracking vast
amounts of medical information ranging from personal information to Active Treat
ment programs and procedures.
* Provided Technology Help Desk support to all departments.
Marklund Children's Home Healthcare Facility, Bloomingdale, Illinois USA (1991 -
1992)
Public Relations Outreach
* Actively created, planned, and implemented a wheelchair trek, 460 miles, the l
ength of Illinois.
* Assisted the Vice President of Public Relations and staff obtaining corporate,
private, and individual donors.
* Rose over $685,000 towards Marklund's $10 million Capital Campaign Program.
* Visited many hospitals and rehabilitation organizations throughout Illinois to
share information about Marklund and the Americans with Disability Act.
* Media contact of over 25 million.
* Met with various mayors and Governor Edgar to raise much needed awareness of M
arklund's and wheelchair users' goals.
* Utilized a Beta Test Program with Centel's Wireless computer access system.

Marklund Children's Home, Bloomingdale, Illinois (1989 - 1993)

Associate Director/ Instructor
* Managed all aspects of specialized nursing, education, and therapy care of chi
ldren with mental and physical challenges.
* Assisted the Development Department with special events, media contact, and ne
wsletter production.
* Setup and maintained a treatment database and tracking system to assist nurses
and therapists with care plans.
* Aided the Public Relations Department with press releases, brochures, media da
ys, and Capital Campaign literature.
* Gained vast knowledge of the Illinois Department of Public Aid and Health's re
gulations for facilities providing services to individuals with developmental ch
allenges.
* Worked closely with all members of the interdisciplinary team to implement Act
ive treatment into the facility.
* Worked with various durable medical vendors throughout Illinois.

CAREER SKILLS
* MIS management
* Project management
* Systems development
* Citrix Systems, XenServer, XenWorkstation and XenApp
* Citrix GoToMeeting and GoToAssist
* SQL Server 2000, 2005 and 2008
* Lotus Notes and Lotus Sametime setup and support
* Microsoft Office XP / 2003 / 2007 / 2010
* VMWare ESX / ESXi and Workstation
* SAN/NAS Engineering
* Lotus Notes Use and Support
* Planning/budgeting
* Design/specifications
* Staff supervision/ training
* User relations/ training
* Testing / implementation
* Business development
* Major conversions
* Server Virtualization
* Turnaround strategies
* New facilities development
* Supply Chain Engineering
* CIO / Executive Directives
* Manufacturing operations
* Customer support / service
* Production systems
* MRP implementation
* Bill of material migration
* Warehouse Management
* Inventory control
* Quality control
* Sarbanes Oxley Policy and Procedure Development
* Purchasing/receiving systems
* Service management systems
* Symantec Backup / Trend Virus
* Financial /sales systems
* CRM development and maintenance
* Citrix Engineering
* Sales and Marketing
* Apple System background using MAC, iPod, iPhone and iPad
* VB.net
* Crystal Reports
* P&L Management and Improvement
* Budgeting-Forecasting, Analysis & Control
* SAGE AccPac Accounting

EDUCATION, ACCREDIDATION, COMMUNITY LEADERSHIP

Bachelor of Science - Biology / Genetics
University of Illinois, Champaign/Urbana, Illinois
Bachelor of Science - Computer Science (Completing as part of the Masters progra
m)
University of Phoenix, Warrenville, Illinois
Masters of Business Administration (Presently enrolled)
Northern Illinois University, Naperville, Illinois
Member: Professional in The Logistics Institute
Certifications: CCA, CCEA, MCSE, *Working on VCP and MCITP
Community:
* Youth sports coach (soccer, baseball and basketball), Oswegoland Park District
* ALS TDF advocate
* Citizen of the Year Award (Recognition for Fundraiser), Roselle, IL.