Professional Documents
Culture Documents
DEVELOPMENT
Outcomes & Evidence
Progress Inventory*
MINOR IN LEADERSHIP STUDIES
Center for Student Leadership Development
Memorial Union
University of Rhode Island
*The Outcomes & Evidence Progress Inventory is the intellectual property of the Center for Student Leadership Development (CSLD)
at the University of Rhode Island and cannot be reproduced in part, or in its entirety, without the written permission of the acting
Assistant Director of the CSLD.
OUTCOMES
Outcomes (Self-Leadership, Interpersonal and Organizational, Leadership Theories, Inclusive Leadership,
Critical Thinking)
Targeted Classes
Experiences
Evidence
GENERAL INFORMATION
Regardless of your major, you can minor in Leadership Studies.
Requirements may be satisfied by completing 18 or more credits related to leadership and offered by more than one department.
Twelve (12) of the 18 credits must be at the 200 level of instruction or above. A course grade of “C” or better must be earned in each graded course. At least 12 of the credits
must be earned at URI.
No course may be used to apply to both the major and minor fields of study. Courses in General Education or for other minors may be used for the minor* (*this does not
apply to students in the College of Business). With the exception of internship credit, all courses for the minor must be taken for a grade. The Introductory class must be taken
before the internship and the capstone course.
Application for the minor must be filed in your academic dean’s office no later than the beginning of the final semester or term.
Approval of the minor does not guarantee that the suggested courses will be available to you on a schedule correlated with your graduation plans nor guarantee space in any
required course.
Leadership Inventory Revised 08/22/2017 3
CORE REQUIREMENTS- 9 Credits
Required Element Class options Notes
Introductory Course HDF 190: Introduction to Leadership Issues (FLITE) Only offered in spring for first-year students
3 credits or
HDF 290: Modern Leadership Issues Offered Fall and Spring for sophomores & juniors
Internship HDF 417: Leadership Internship Requires 40 hours/credit with a min. of 80 hours & a max. of 120 hours of documented
3 credits or internship experience for graded credit
Experience through Center for Career and Experiential Education
or
Internship Class in Academic Major The only time the major and minor can overlap
Capstone HDF 412: Historical, Multi-ethnic & Alternative Leadership Offered only in the fall with preference given to seniors
3 credits or
COM 402: Leadership & Motivation Offered in the spring and summer with Dr. Leatham
or
BUS 441: Leadership Skills Development Offered in the fall and spring with Dr. Cooper
or
HPR 411/412: Honors Senior Seminar
Must be in Honors or have GPA of 3.3
Portfolio HDF 492: Leadership Minor Portfolio Taken last spring semester of enrollment (some exceptions)
1 credit
AAF 300: Civil Rights Movement in the US COM 402: Leadership and Motivation (capstone option) HDF 416: Leadership in Organizations
BUS 341: Organizational Behavior COM 407: Political Communication HDF 417: Leadership Minor Internship
BUS 342: Human Resource Management COM 415: The Ethics of Persuasion HDF 437: Law & Families in the U.S.
BUS 441: Leadership & Motivation (capstone option) COM 421: Advanced Interpersonal Communication HDF 450: Introduction to Counseling
BUS 443: Organizational Design & Change COM 422: Communication and Conflict HPR 118: Honors Course in Speech Communications
BUS 448: International Dimensions of Business COM 441: Race, Politics and the Media HPR 203: The Prepared Mind
BUS 449: Entrepreneurship COM 450: Organizational Communication HPR 412: Honors Seminar (capstone option)
COM 100: Communication Fundamentals COM 461/462: Managing Cultural Differences in Organizations MSL 101: Introduction to Military Leadership
COM 202: Public Speaking CSV 302: URI Community Service MSL 201: Leadership & Military History
COM 208: Argumentation and Debate GWS 150: Introduction to Women’s Studies MSL 201: Military Skills and History of Warfare
COM 210: Persuasion: The Rhetoric of Influence GWS 310: Race, Class, Sexuality in Women’s Lives MSL 202: Leadership & Team Building
COM 221: Interpersonal Communication GWS 350: International Women’s Issues MSL 301: Leadership & Management
COM 250: Small Group Communication HDF 190: Introduction to Leadership Issues (FLITE) (introductory PEX 375: Women in Sport ‐ Contemporary Perspectives
COM 302: Advanced Public Speaking course option) PHL 212: Ethics
COM 308: Advanced Argumentation HDF 290: Modern Leadership Issues (introductory course option) PSC 304: Introduction to Public Administration
COM 322: Gender & Communication HDF 291: Rose Butler Browne Program Peer Mentoring Program PSC 369: Legislative Process and Public Policy
COM 351: Oral Comm. in Business & the Professions HDF 412: Historical, Multi‐Ethnic, & Alternative Leadership PSC 504: Ethics in Public Administration
COM 361: Intercultural Communication (capstone option) SOC300/WMS350: Women and Work
COM 383: Rhetorical Theory HDF 413: Advanced Facilitation and Consulting Skills THE 221: Stage Management
COM 385: Communication and Social Influence HDF 414: Leadership for Activism and Social Change THE 341: Theater Management
HDF 415: Peer Leadership
Leadership Inventory Revised 08/22/2017 4
Leadership Inventory Revised 08/22/2017 5
BECOMING A POSITIVE LEADER THROUGH DEVELOPMENT & INVOLVEMENT
Wilson, 1998 (URI Memorial Union / Center for Student Leadership Development)
Revised after the publication of Exploring Leadership: for College Students Who Want to Make a Difference by Komives, McMahon and Lucas, 1998.
You need to have your own act together before you can lead others:
2. Lead Yourself
Time management
Organization
1. Know Yourself Self care
Self discipline
Lead Others Strengths Perseverance
Weaknesses Develop and maintain family,
Values PROGRESS interpersonal, and intimate relationships
Needs Academic, social, personal goals and
P Styles objectives
R o Learning
O o Teaching
G o Personality P
R o Membership R
E o Leadership O
S G
RE-EVALUATE R
S
former stages E
as you progress S
4. Develop and Refine
Skills S
5. Student will demonstrate the ability to Campus Involvement, Academic I have learned the best practices/methods for me when it comes to
manage stress Track
stress management. Especially in my senior work while working two
20 hour/week jobs, being a full time student and starting my own
business, stress has been at all time high and its easy to feel very
overwhelmed. Something I truly began to practice during this time
was the importance of self-care as a stress reliever. Simple activities
mixed into the day such as walking or biking as well as eating a
healthy/balanced diet has made me more mentally focused and
happier even when facing stress.
Learning how to use google calendar as my main planner has
helped me become much more organized and find some sense of a
work/school/social life balance. Utilizing a to-do list and blocking out
time ahead of assignment due dates has made me feel so much less
stressed out as well and feeling like I have a grasp on everything.
These practices have allowed me to manage a lot of stress on a
weekly basis.
6. Student will express a personal code of
leadership / membership ethics
7. Student will demonstrate practice of the
personal code of ethics
8. Student will express a personal values HDF 190 In HDF 190 we took a VIA test to figure out what our values were.
Leadership Inventory Revised 08/22/2017 9
statement (Sources = VIA, values My top five values were honesty, kindness, social intelligence,
clarification exercises, etc.)
leadership, and prudence. I will continue to use these personal values
throughout everyday life in order to grow as both a leader and a
person. Continued use of honesty allows me to build trust with
anyone I interact with and be my wholesome self in any setting.
Kindness ensures that I will get the same treatment in return from
most, which leads to positive relationships in both directions. Social
intelligence allows me to gauge situations and people, and I have a
really strong sense of general feelings and moods. Because of this I
know how to handle individual situations in specific ways that are
most effective. My value of leadership goes hand in hand with pretty
much anything I do, as it states I have the natural feeling to lead. This
can be defined as many different things, but I simply think of it as
keeping people on task whether that be in group projects or at jobs,
creating a positive environment by keeping good relationships, and
making sure tasks are done the right way. My final top value of
prudence is something that I use and will continue to use everyday
and goes along with social intelligence. I do not like to make sudden
decisions, but I prefer making decisions that consist of a decent
amount of thought and after reading the situation. Social intelligence
allows me to read situations, but my value of prudence allows me to
have the patience of what I am observing and make smart decisions. I
will continue to keep these values present in my everyday life.
9. Student will demonstrate practice of the Avon Pavilion Head Manager My personal values statement is something I practice in my everyday
personal values statement position
life, but also in specific situations as well. One place that I have
practiced my values at full strength is at my summer job where I
manage. I am both honest and kind to my coworkers, which helps
form solid relationships through trust and fair treatment to all. These
healthy relationships that are constructed form a happier environment
for all where everyone wants to be at work. Social intelligence allows
me to observe my employees and understand how to best handle
certain situations. For example if I see someone down, I am able to
read the situation and know how to best approach them and get them
happy again and working more efficiently. It also allows me to be
equipped for any challenge thrown at me and I have to use it often in
situations like machines breaking or products running out. I practice
leadership in every aspect of the job from interviewing new
employees to delegating tasks in a fair and efficient manner. Hope
Leadership Inventory Revised 08/22/2017 10
allows me to always have faith in the future and when something bad
occurs at work I have faith that I can make it better and work towards
that using my other values. My managerial job has really allowed me
to practice these values frequently.
10. Student will demonstrate the ability to Surv Position One of the many projects that I have done during my internship at
lead a project from start to finish (follow-
through) Surv was a event giving back to the community. I reached out to a
local land trust organization to plan a volunteer event looking to fill
some kind of volunteer need they had. They requested that we plan an
event to help clear out invasive plants in an area of one of their parks.
I reached out to the Catholic Center as well as other organizations
other than Surv to bring people together and come help volunteer for
the community.
I had to plan scheduling, food/drink, obtain tools (shears, gloves,
etc) and communicate with all parties involved to get the event
scheduled. Once at the event I took the lead on delegating tasks for
the group so that the project would get completed in a timely matter
throughout the day. I also served as a resource answering any
questions and providing extra assistance when it was needed. Upon
completion I made sure that those we were volunteering for were
satisfied with our work before anyone left. Once we had cleaned up
our area and been confirmed that our job was sufficient, I dismissed
the volunteers. After the project was completed, I made sure to reach
out to all of the volunteers expressing gratitude as well.
11. Student will describe goals and objective Honors Diversity For personal issues I had a few objective statements prior to
statements regarding personal issues, Class,
career issues, and community issues arriving at URI. In college I wish to challenge myself to step outside
of my comfort zone by becoming more extroverted and go for
opportunities I would not have otherwise. In college I wish to develop
myself my personal social and professional skills through classes and
other experiences. In college I look to expand my personal views on
politics as well as meet a more diverse range of people and quash any
biases that may have been created in my youth.
Leadership Inventory Revised 08/22/2017 11
For my career I also had a few objective statements. In college I
wish to discover what I want to do as a professional career by trying
new classes, experiences, and talking to industry professionals. In
college I wish to develop my professional skills and create a
marketable resume.
12. Student will show evidence of goals and Extracurriculars, Personal As early as my first month in school I achieved my objective of
objectives that were planned and Experiences
achieved stepping outside of my comfort zone. Being quiet in high school, I
never would have expected myself to meet so many new friends and
go for opportunities like tour guiding. Additionally, I pursued
opportunities such as being the founding Vice President of a fraternity
and becoming more involved with tour guiding as well. Through
these positions and my classes I achieved my objective of developing
my personal skills as I fine-tuned public speaking, organization,
balancing work and social life. For my final personal objective, I
aimed to expand my views and perspectives especially when it comes
to others. Coming from an upper middle class, majority white
community my views and perspectives on others were extremely
limited. URI instantly threw me into the mix and created new
friendships with people of different backgrounds and expanded my
views on others.
Professionally, my objectives took slightly longer to conquer. It
took me until late in my sophomore year to determine I wanted to do
sales/marketing. This resulted from switching around different majors
and taking different classes as well as obtaining internships. Also
from these same experiences I developed valuable professional skills
and realized that is what I wanted to do for my professional career.
13. Student will show knowledge of the
“Hierarchy of Needs” theory by Maslow
14. Student will show application of Maslow’s
theory to own life
15. Student will show knowledge of the theory
of Superleadership by Manz & Sims
16. Student will show application of Manz &
Sim’s theory to own life
17. Student will describe StrengthsQuest HDF190 Tour Guide Position After taking the Gallup Strengths test for HDF 190, it gave me my
Signature Themes, shadow side of
Strengths and/or weaknesses, and top 5 strengths. They are Adaptability, Strategic, Achiever, Ideation
examples of application (Source = Gallup) and Learner in that specific order. Adaptability being my top strength
means that I take things as they come, tending to go with the flow and
to adjust to each day and challenge as I see fit. This tends to fit with
me, as I do not like to think too far ahead into the future and prefer to
Leadership Inventory Revised 08/22/2017 12
deal with the now, knowing that will lead to success in the future. My
second strength is Strategic, which means that I perform well at
seeing alternate solutions to any scenario as well as the various
different similarities. My Achiever strengths means that I am a hard
worker and enjoying being both busy and productive. Ideation is my
next strength and means that I am imaginative and always thinking of
new ideas, which reigns true with me. Learner means that I always
want to improve and continue to absorb information to become the
best person and leader I can be. My strengths also pertain to my
particular leadership style. My top strength of adaptability allows me
to think on my feet, dealing to any situation that may occur while
leading. This can pertain to my leadership role of Tour Guiding, as
you must be prepared for anything on every tour. Factors like
weather, obnoxious guests, or other obstacles can be thrown at me on
any tour and I must adapt. At my Summer manager position, being
strategic allows me to implement new ideas to improve efficiency
into my role, or make people more useful in their own roles. Achiever
goes hand in hand with my Strategic strength, as I am a hard worker
and enjoy being productive. By pairing these two, I become a more
effective leader by further gaining the respect of my employees
because they know their work is meaningful and helping to make a
difference. My Learner strength keeps me always wanting to improve
and open to all suggestions in order to be the best leader I can.
18. Student will describe personal leadership HDF190 Tour Guiding, Manager position at In HDF 190 we took self assessments to learn what our strengths and
style and/or personality style including Avon Pavilion
strengths and weaknesses and examples values and how they tie into our personal leadership styles. My top
of application (Sources = Leadership style values were honesty, kindness, social intelligence, leadership and
inventories, the L.P.I., Type Focus prudence. I lead others by connecting with them on a personal level
(MBTI), LAMP, DISC, and other career
inventories, etc.) using my VIA values like kindness and honesty. By using these
values, my peers trust me and in turn respect me, making my
leadership style effective. I also use my value of social intelligence to
gage situations and know how to encourage someone that is feeling
Leadership Inventory Revised 08/22/2017 13
down, or just leave them alone. At my manager position at my
summer job I have practiced this type of leadership. By being kind to
my peers and leading by example I have formed good relationships
with mostly all of them, which in turn allows me to be an effective
leader and forms a positive community.
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
19. Student will show knowledge of the Individual Study Max Weber lived during industrialization and observed how
“Authority and Bureaucracy” theory of
leadership Weber organizations (specifically companies) were organized and came up
with a theory on what he thought worked best as a practice. At the
time many managers and employees were chosen based on social
status or popularity, which he claimed that many of the organization’s
shortcomings stemmed from. He believed that assigning those roles
based on who was most qualified and prepared for the position would
be the most effective way to lead an organization.
The theory itself consists of six main rules with the first being
hierarchal management structure (Lumen). This is defined by each
level of leadership controlling the level below it, thus creating a chain
of command. The next rule is division of labor, which proclaims that
every employee should have a specific set of responsibilities and jobs
that they specialize in and master. The third rule is following a formal
selection process, which defines employee selection being based on
experience, technical qualifications and more. The next rule is career
orientation, which ensures to keep management separate from
ownership. The next rule is setting rules themselves and code of
standards for all employees to follow. The final rule is impersonality;
these rules will be applied to everyone and there will be no favoritism
of certain employees.
the Mind Tools Content Team By the Mind Tools Content Team,
Team, the M. T. C., wrote, Y., wrote, B. T., & Wrote, A. (n.d.).
Frederick Taylor and Scientific Management: Understanding
taylorism and early management theory. Taylorism and
Scientific Management - from MindTools.com. Retrieved April
25, 2022, from
https://www.mindtools.com/pages/article/newTMM_Taylor.ht
m
22. Student will describe personal application Theta Xi Recruitment Chair I served as the second Recruitment Chair in our fraternity’s history
of the above theory (Taylor)
at URI. Recruitment follows a tight schedule at the start of every
semester and is truly a 4-5 week sprint of events. Besides actual
scheduled IFC events such as meet and greets and bid day, each
fraternity is responsible for planning their own recruitment schedule
to invite potential new members to. Prior to serving my term the
recruitment team had not operated efficiently, being unorganized and
underutilized. When I took on the position I vowed to study and
figure out how to revolutionize the position to make the team operate
more efficiently.
After multiple discussions with our nationals advisors, other
recruitment teams and members of my fraternity I came up with an
entirely new set up for our recruitment committee. This committee
has previously been underutilized, so I set up a completely new
organizational chart and defined new positions that I believed would
be able to work efficiently through delegation and specialization.
Additionally, I had anyone who was interested submit an extensive
application as well to make sure they were willing/capable to learn
and grow in the role. By creating a more defined, organized and
structured set-up I knew that our committee members would be much
more efficient. By filling these roles with qualified members who
were also capable I also was confident in our new structure. With this
as well I was able truly allocate between managers and employees, by
Leadership Inventory Revised 08/22/2017 16
allowing me to take more of the high level responsibilities and
leaving the actual boots-on-the-ground recruiting to others. I also was
able to have more time to observe the recruiting happening and
provide feedback, creating an overall more efficient process.
The implementation of these new processes resulted in a huge fall
recruitment less, which then lead to a spring recruitment class of
nearly the same size. The fraternity will continue to implement this
organizational strategy and constantly improve it every year.
23. Student will show knowledge of the Individual Study Drucker’s theory on management by objectives revolves around
“Management by Objectives” theory of
leadership by Drucker the idea that work performance should be based off of effectiveness
rather than efficiency. The theory revolves around setting goals
following a specific set of criteria and to give employees a clear path
to succeed. Goals being set need to follow the SMART theory of
them fitting the criteria of being specific, measurable, attainable,
realistic and time bound. Once these goals are set the theory follows a
specific plan by assigning these goals to the appropriate employees.
Managers are responsible for monitoring the completion of these
goals and providing further instruction or feedback.
Monitoring performance is the next major step of the Management
by Objectives process. Rewarding high performing employees is also
a very crucial step of this process upon completing goals to motivate
employees to continue crushing their future goals. Then the cycle
repeats with setting a new seat of SMART goals for the employees to
follow. This theory allows the employee to be involved in the goal
setting process and make their own commitments to the overall
process. By having a say and evaluating their own time commitments,
goals are more likely to be accomplished. Job satisfaction is also
increased as well as communication, employees are more motivated
and more benefits follow.
26. Student will describe personal application Tour Guide Co-Coordinator Position, In some of my management/leadership positions I have seen
of the above theory (MacGregor) Theta Xi Fraternity, Avon Pavilion
scenarios where either theory could be applied and work. Obviously I
think MacGregor is accurate when he states that Theory Y is more
desirable. As a leader you want to simply act as a guide and resource
for those you are leading, but you want them to take individual action
and responsibility. You want them to enjoy their position to some
extent and take it in their own hands to care and get their tasks done.
Unfortunately, this is not always the case in every setting or with
every person. What gets me with this theory is that it is extremely
broad on the organization as a whole rather than taking leadership by
an individual basis. I have noticed in my experiences that everyone
needs to be held to the same standards, but different individuals need
to be communicated to and lead in different ways to be most
effective.
In all my leadership positions mentioned I have used both theories
for different individuals. You are always going to have some people
who simply don’t have the passion or care self-responsibility for the
organization. As a leader I truly believe it is your duty to do
everything in your power to uncover this or help allow someone to
embrace it. Of course for every individual there is only so much you
can do as a leader and I believe that doing this requires allowing an
individual to fail and over time learn to care more about their
individual role.
As mentioned, eventually you will reach that breaking point where
someone truly doesn’t care and needs to be coerced and motivated in
other ways. Its ok to accept this as a leader as well as sometimes
people are simply their for the money or resume experience, rather
than trying to the best job they can for themselves. Others just need
more guidance and don’t have the capacity to take self-control of
tasks and overall ownership as well. Both theories have their
individuals and scenarios where they can be applied and it is
important to know that.
27. Student will show knowledge of the HDF190 I learned about the many different aspects of servant leadership and
“Servant Leadership” theory of leadership
by Greenleaf what it is in HDF190 class and outside of class. The idea of Servant
Leadership Inventory Revised 08/22/2017 19
leadership was first defined by Robert Greenleaf in 1969. He defined
servant leaders as having a natural feeling that makes them obligated
to serve others first. In class, our lesson defined service as “a person
who works or exerts himself for the benefit of another person.” It is
made up of the 10 major characteristics of listening, empathy,
healing, awareness, persuasion, conceptualization, foresight,
stewardship, commitment to the growth of people, and building
community. People who perform service are selfless go out of their
way to help and care for others. The idea of servant leadership is not
changing the leadership wheel, but rather make it better. Those who
lead by service focus on building relationships by caring for their
peer’s well being and using characteristics such as active listening
and empathy. Servant leaders lead by example and in turn they get
respect from those they are leading. If the people you are leading
observe you going out of your way to benefit others, they will be
more receptive of you and further construct a positive community.
Greenleaf, R. K. (n.d.). Who is a Servant Leader? Retrieved from
https://www.greenleaf.org/ - Vincent, R. (2019). Servant Leadership,
An Introduction [Slideshow from class on Servant Leadership].
28. Student will describe personal application Public Health Club Member I have applied the ideals of servant leadership all throughout my life
of the above theory (Greenleaf)
and never really knew there was an official term for it until learning
about it in HDF 190. I have done various acts of Servant Leadership
in college so far and this can be found in a few different examples
such as involvement in Rotaract Club and participating in events such
as the Public Health Club campus clean up. Rotaract’s motto is
“service before self” and throughout different events, I along with its
other members share the feeling of serving first as well as
selflessness. For the Public Health Club campus clean up, we cleaned
up an unbelievable amount of garbage around campus. The group I
was in focused on the area by the Keaney lot and in that area alone
we were able to fill up six large garbage bags of miscellaneous trash.
We all felt the natural feeling to serve first, which is why we took
time out of our weekend to make our campus a more beautiful place
for all to enjoy. By cleaning up we lead by example for all other users
of the campus, and helped construct a more positive environment
overall. Besides doing formal acts of service, servant leadership can
be achieved in the smallest of ways. Things as simple as holding the
door open, saying thank you, or being friendly to a stranger, are all
Leadership Inventory Revised 08/22/2017 20
examples of servant leadership and things I have done on a daily
basis my entire life. These small acts of kindness may seem
meaningless, but they go a long way and are an example of Servant
Leadership in action.
29. Student will show knowledge of the Individual Study The book titled Principle Centered Leadership details the
“Principle Centered Leadership” theory by
Covey extensive leadership theory by Covey. This type of leadership does
not allows occur, but it is when the core values of a leader and a
follower are the same. Because of this leadership becomes a much
easier process and followers are much more willing to take risks
because they trust that the leader is making decisions following their
shared values and placing them at the forefront.
The theory of course is much more complicated than that, but that
is the basic overview. Leadership tends to flow much smoother, and
the overall process ends up being much less full of
conflicts/disagreements. It also focuses on leaders defining and laying
out what they value in their position and what every decision should
focus on. For principle centered leaders, the majority of their
decisions and performed tasks revolve around their set values.
30. Student will describe personal application Avon Pavilion During my time as Head Manager at the Avon Pavilion I had a
of the above theory (Covey)
few main values and precedents that I aimed to be a leader with. I
chose to lead through relational leadership by following my values of
empathy, kindness, understanding, working hard and more. I chose to
lead by forming respectful relationships with my employees through
means such as humor/respect, while also maintaining the professional
boundaries as well. I found that many of my employees resonated
with my “work hard, play hard” mentality that allowed me to
complete my tasks as best as possible, but while also enjoying it.
I believe that I set an example of how working hard can actually
be fun, but I also was never afraid to gently call someone out if they
were straying too far from completing their assigned work. I was able
to maintain seriousness while also being able to be their as a resource
for my employees. A lot of my employees came around to trusting
me, which established an open line of communication with me. I
Leadership Inventory Revised 08/22/2017 21
encouraged them to share any problems/issues they experienced at
work so I could hear them out and find a solution. I always was as
transparent as possible as well when it came to big decisions or
policies. What I found through using this theory was a more positive
work environment, more efficient employees, and overall greater
morale at work.
31. Student will show knowledge of the “14
Points / TQM” theory of leadership by
Deming
32. Student will describe personal application
of the above theory (Deming)
33. Student will show knowledge of the
“Visionary Leadership” (now often cited
as “Transformational Leadership”) theory
by Sashkin
34. Student will describe personal application
of the above theory (Sashkin)
35. Student will show knowledge of the
“Individuals in Organizations” leadership
theory by Argyris
36. Student will describe personal application
of the above theory (Argyris)
37. Students will demonstrate knowledge of HDF190 In HDF190 we learned about the “4 V’s” theory of leadership through
the “4 V’s” theory of leadership by Grace
(Center for Ethical Leadership) an online reading as well as filling out our own “Leadership Crest”
with our own Values, Vision, Voice and Virtue. Value has to do with
your own individual morals and what kind of person you aim to be on
a daily basis. Vision is putting these core values into stated actions
and typically involves using your morals to perform service. Voice is
putting you vision statement into words and motivating others to
follow it. Lastly, Virtue is all about doing the right thing and aligning
your values, vision and voice to doing what is good for everyone.
Service is also a large part of the model, and mostly connects Vision
to Values, by putting these two statements into action. Polis relates to
politics, but is generally about putting your Voice into action to make
a change in today’s society. Renewal, another part of the model,
states that sometimes we must stop our everyday actions and self-
reflect to see if we are following our stated “4 V’s.” The overall goal
of this model in particular is to help lead effectively, but also in a
moral and fair manner. By having you own “4 V’s” your specific
leadership type is created and it ensures that you are leading in a
morally-correct way that helps promote the common good. Source:
Center for Ethical Leadership. (2007). The four –v model. Retrieved
Leadership Inventory Revised 08/22/2017 22
from http://www.ethicalleadership.org/philosophies/ethical-leadership
38. Student will describe personal application HDF190 In HDF190 after being taught the “4 V’,” we were given our own
of the above theory (Grace)
Leadership Crest to write down our own values, vision, voice and
virtue. For my values I chose to pick a combination of my VIA values
and what I believe to be my core values although, many of them do
align. I wrote down honesty, kindness, social intelligence, leadership
and prudence as my values. These are all values that I have and strive
to have on a daily basis. My vision is by using a blend honesty,
kindness, and social intelligence I will lead other by serving them. By
using these values, I will make everyone feel noticed, cared for, and
important. This will create a better environment wherever I am and
allow me to be a more respectful leader. For my voice, I stated that I
will fully understand the situation using social intelligence and use
my grasp of what is happening to motivate and support those around
me. I will then use kindness and honesty to level with my peers and
care for them, in return gaining respect as a leader. I will put
prudence and leadership into action to make well thought out
decisions and lead. Putting these values into action will allow me to
be a respected person, leader and form a better community. My virtue
is the way I will live by my assigned morals and values of honesty
and kindness in whatever I do. I will stand by these morals in every
aspect of life and continue to be a good person.
39. Student will show knowledge of the Individual Study As it is named, situational leadership focuses on the leader being
“Situational Leadership” theory by Hersey
& Blanchard able to adapt their leadership style to help fill the needs of the
organization. Leaders following situational leadership must be able to
have insight and understand what an organization needs while
simultaneously being able to adapt their leadership style as well.
Under Hersey and Blanchard’s theory, 4 different leadership styles
were formulated. The first being telling leaders who make
decisions/objectives and pass them on to others through good
communication. Selling leaders sometimes create objectives, but are
open to changing them around based on feedback from followers.
Participating leaders leave the decisions and voice in their followers
hands and the ultimate choice is left to them. Delegating leaders let
their followers do the actual tasks and they delegate to them. Under
this theory there also four types of development for followers. These
are low competence-high commitment, some competence-low
commitment, high competence-variable commitment, and high
Leadership Inventory Revised 08/22/2017 23
competence-high commitment.
Blanchard and Hersey believe that by leaders being able to
understand the situation and what is needed the most that situational
leaders can choose which of these styles to lead by.
40. Student will describe personal application Tour Guide Program Co- During my time as Program Co-Coordinator I learned that what
of the above theory (Hersey & Blanchard) Coordinator this organization needed was more of a delegating leader. We had an
immense amount of work on our plate and certain members of the
executive board and staff were taking on an unproportionate amount
of work. Over the span of the year we learned how to delegate tasks,
especially those that were more mundane and that a higher-level
manager should not be focusing their time on.
Through delegation both on my executive board and staff we were
able to complete tasks more efficiently and create a more positive
work environment. As the higher level managers we had more time to
focus on other issues such as low team morale, poor communication,
and more.
41. Student will show knowledge of the HDF190 In the past, leadership has been very focused on those in power. In
“Relational Leadership” model by
Komives, McMahon & Lucas HDF190, we learned that Relational Leadership is a fairly new style
of leading, as general leaderships styles have been shifting from
focusing on those in power to putting more focus on who can be
viewed as those being led as a group. Relational leadership
encourages to view the so called “followers” instead as members of a
collaborative team all working to accomplish similar goals. This style
is all about leaders putting their group members first, and creating a
positive -minded team that can accomplish a lot. Both the principles
and components of relational leadership help us to make all group
members feel valued and achieve true relational leadership. The
principles include knowing, which is all about having intelligence
about yourself and having awareness of how others are thinking.
Being refers to the core values of the leader and can be compared to
Leadership Inventory Revised 08/22/2017 24
our VIA Values. Relational leaders have to be open, and kind to
everyone involved. The last principle is doing and is all about taking
action in ways that promote relational leadership such as acting
responsibly and being active in the community. It is here where our
Gallup Strengths come into play and can be put into action. Besides
the principles, the four components of relational leadership are
Inclusive, Purposeful, Ethical and Process -oriented. Inclusive means
making sure everyone involved feels like they have a role. Purposeful
has to do with the actual work being done and if each team member is
doing meaningful work. Ethical means that the group is being kind to
each other and those around them. Process oriented has to do with
group members creating steps in order to solve problems as a team.
When a leader is following these components, they create a better
environment by forming a team of people who feel as though they
have a voice, are treated kindly, working towards a goal and being
efficient. When these components are achieved, relational leadership
is being followed and proving to be effective.
44. Students will describe personal examples Tour Guide Trainer, Avon I have implemented constructivism in many of my positions, but
of implementing constructivism Pavilion especially within my experiences of Tour Guide Trainer and Avon
Pavilion Head Manager. While training my new tour guides I realized
that information does not just simply get imported into their brains
just from reading off a page and telling them. Many people learn by
actually doing and practicing their teachings rather than just listening
to information. I found that after simply reading them or telling them
feedback, many tour guides were simply not retaining it. They had to
go out and fail a mock tour and then they would learn how to do it
better and what study tactics worked. We had laid the groundwork in
weekly training meetings and teachings, but what they really learned
from was the following experiences and failures and slowly
constructing on their knowledge.
During my time at the Avon Pavilion, I was responsible for the
training of all our new employees and overseeing that process. We
established a slow, clear and easy-to-follow training process of telling
them information and then showing them how to do specific tasks.
Despite our thorough teachings and even having the employees pass
Leadership Inventory Revised 08/22/2017 26
tests, they would still not retain certain aspects while working the job
or other situations would arise. While working the job I would answer
any questions or help handle any special circumstances, but over time
these employees learned how to take care of them without having to
ask me. Through experiences, failures and issues the initial training
we gave to them was constructed upon making them a fully
successful employee.
45. Student will demonstrate knowledge of Individual Study Kolb’s Experiential Learning Model is based off the fact that
the Experiential Learning Model (Kolb)
learners gain new knowledge through a series of interactions with
their physical environment. This model begins with a learner in the
stage of concrete experience. This experience is simply a learner
engaging in a task or experience relating to what they are learning and
becoming involved. The next stage is called reflective observation
and in this the learner steps back to reflect on the task they just
completed to gain feedback, ask questions and discuss. The following
stage is abstract conceptualization and it is when the learner attempts
to interpret the experience based on learned knowledge or gained
knowledge from other peers.
The next stage is titled active experimentation or the “testing
stage.” The learner leaves the discussion and conceptualization and
returns to the actual experience involvement, but bring to it the newly
gained knowledge they have. It is important to note that Kolb
believes every learner is different and this process can vary greatly in
terms of timing spent on every stage and other factors as well. Some
learners like to spend more time in certain stages over others or prefer
different stages being communicated in different ways.
46. Student will describe personal application Tour Guide Training When I was first hired as a tour guide I moved through this full
of the Experiential Learning Model (Kolb)
experiential learning model. At first they provided us with a written
script of the tour and went over all of the bullet points on a slideshow.
They went over a bunch of major factors such as how to walk, how to
Leadership Inventory Revised 08/22/2017 27
interact, how to answer questions and more. Then for our first
practice “mock tour” I had to give the tour like I was with visitors and
get graded on it. For me, everything went out the window and all of
my learnings/studying shattered once I was in front of an actual
audience. After this initial experience my assigned trainer moved me
into the reflective observation stage. It was here where she talked to
me and provided feedback and insight about my performance. She
also opened a dialogue to talk about, discuss and ask any questions on
any aspect that I was confused on.
From here I moved into conceptualization stage where I went back
home and continued to study my materials. I asked my peers for
advice on how their tours went as well as continuing to study until I
felt I had gained a good understanding of where I went wrong. For
my next mock tour I entered the active experimentation stage where I
was able to implement the feedback and new knowledge I had
received. I was able to practice the ideas I had gotten from other tour
guides and with the newly gained knowledge I had I was able to
perform much more successfully in my second experience.
I truly was given the full process of working through the
experiential learning model and I could certainly see the benefits in
this process. There is only so much simply teaching can get across,
but when you are forced to actually implement the teachings you
must adapt and instantly learn.
47. Student will show knowledge of the HDF190 The Social Change model involves performing acts that address the
“Social Change Model of Leadership
Development” by Astin et al root of problems in society rather than temporary fixes. The model
involves people coming together and making a difference in an
advanced way that goes at the base of a social problems. The model
involves the seven C’s of consciousness of self, congruence,
commitment, collaboration, common purpose, controversy with
civility and citizenship. Citizenship has to do with people seeing
themselves as a whole, rather than the individual, which connects
directly with collaboration. When the group is viewed as a whole,
members will collaborate their ideas and talents to achieve a common
goal and vision more easily. This common goal is also known as a
common purpose, which is another one of the seven C’s. A healthy
sign of collaboration is conflict and the model believes that this
conflict must remain civil, allowing each others opinions to be heard
and respected. Consciousness is being fully self aware and knowing
Leadership Inventory Revised 08/22/2017 28
your personal beliefs and values. Congruence has to do with taking
action and not just talking about doing things. Along with the other
C’s, those involved in social change must be committed to their
group’s common purpose. This means they prioritize working
towards this goal with their group by putting in work/time, as well as
truly caring about what is being done. When a group is collaborative,
has a common goal that is targeting the roots of a social problem,
taking action, and following the rest of the seven C’s of the model,
they are achieving social change.
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
69. Student will demonstrate how cultural
anthropology / paradigms relate to
leadership
70. Student will describe personal example
of using cultural anthropology /
paradigms as a leader
71. Student will demonstrate knowledge of Individual Study The Cycles of Socialization is a short exercise that anyone can
the “Cycles of Socialization” (Harro)
theory and its uses in leadership work through. It has the outcomes of overcoming biases, recognizing
harmful benefits, and combatting systemic oppression overall. Harro
writes about how we are all born with our own backgrounds and
differences whether that be socio-economic, gender, race, status, etc.
He believes that due to these different identities in addition to an
already present oppression today, every individual has some kind of
bias present. Harro’s exercise allows anyone to work through a
practice and uncover any of these hidden biases simply to become
aware and help combat systemic oppression.
Being understanding of unspoken bias is extremely important for
leaders. When you are leading a group of people everyone stems from
a different background and has different perspectives, thoughts and
experiences. A leader must be aware of any biases they possess and
not let it impact the job they have to do. By being aware of these
biases, leaders can also be more impartial when it comes to making
big decisions and for daily operations. This will allow the actual best
outcome to come to fruition and the organization to thrive.
72. Students will demonstrate personal Surv Position It is so important for a leader to be aware of any biases they
application of the “Cycles of
Socialization” (Harro) possess themselves, but also simply be aware that everyone also has
their own individual backgrounds as well. I encountered myself
having to understand my own biases recently in my Business
Development Position at Surv. We brought on some of our local odd-
job employees to come in and help with sales outreach. Some of them
are not college students while others are and others have never
studied business. They also all came from different backgrounds
outside of education as well and have different skillsets.
I had to understand my own biases on these backgrounds and
levels of education/business knowledge. I put these past and decided I
Leadership Inventory Revised 08/22/2017 32
would do my best to train them without taking these into
consideration. Throughout my time acting as their boss for this sales
role I have continued to put these biases aside and treat them fairly by
understanding their different backgrounds. For example one of them
was not super confident and didn’t love doing outreach so I worked
with him and provided different options. Once we came to the point
where it was evident he simply just didn’t enjoy this part of the job, I
told him that was totally fine. For the others I had to take into account
their backgrounds and work with them to help develop these skills. I
can proudly say that they have come a long way with their personal
development.
73. Student will demonstrate knowledge of
the “Cycles of Liberation” (Harro) theory
and its uses in leadership
74. Student will demonstrate personal
application of the “Cycles of Liberation”
(Harro)
75. Student will demonstrate knowledge of
the “Configuration of Power” (Franklin)
and its relationship to leadership
76. Student will demonstrate personal
application of the “Configuration of
Power” (Franklin)
77. Student will demonstrate knowledge of
racial identity development (Cross &
Fhagen-Smith; Rowe, Bennett &
Atkinson; Ferdman & Gallegos; Kim;
Horse; Renn etc.)
78. Student will demonstrate personal
application of model(s) of racial identity
development above
79. Student will demonstrate knowledge of
models related to gender / identity /
gender identity development (Lev;
Bussey; Bussey & Bandura; Bilodeau;
Gilligan; Belenky et al; etc.)
80. Student will demonstrate personal
application of model(s) of gender identity
above
81. Student will demonstrate knowledge of
additional social identity development
model(s): Sexual ID, Faith & Spirituality,
Disability, Social Class (Dillon et al;
Fowler; Parks; Astin et al; Peek; Smith;
Johnstone; Gibson; Forber-Pratt &
Aragon; etc.)
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
98. Student will show knowledge of principles HPR412 Individual Study Critical thinking consists of analyzing an extensive number of
of critical thinking and fallacies (logic is
used in this minor) components such as available facts, evidence, observations and
arguments to form a sound judgement. Critical thinking can be used
for decision-making, strategizing, or just leadership tasks in general
to come to the best solution for an organization. A major part of
critical thinking are fallacies, which are defined as mistakes in
reasoning (OSU, 2022).
Fallacies are differ from factual mistakes that are not objective.
For example something that is factually incorrect is not a fallacy, a
fallacy is a mistake that has been made during the process of critical
thinking and can lead to incorrect outcomes. Fallacies include
fallacies of inconsistency, fallacies of relevancy, fallacies of
insufficiency, and fallacies of inappropriate presumption.
99. Student will demonstrate proficiency of HPR412 Surv Position I first started to develop my proficiency of critical thinking in
critical thinking
HPR412, which was my honors seminar on ethics in government. In
this class we were presented with multiple different scenarios that
our professor had encountered in his position as Director of Labor for
the state of Rhode Island. He had us think critically then discuss the
best courses of actions for these difficult situations he had
encountered. In addition we had intense critical thinking discussions
regarding multiple ethical theory and leadership theories as well.
In my current position as a Business Development Associate for
Surv I am forced to think critically on a weekly basis. I have been
tasked with leading the charge on outreach for our new membership
program; handling all outreach, consultations and retention on a
program that is driving the future of our company. My CEO
frequently contacts me for my opinions on the sales process and has
me writing foundational planning documents and materials. I have to
think critically and assess past experiences, data, and other practices
to determine an effective plan of action moving forward.
100 Student will show knowledge of
metaphorical analysis to critically analyze
. self and leadership situations
Leadership Inventory Revised 08/22/2017 35
101 Student will demonstrate proficiency of
metaphorical analysis to critically analyze
. self and leadership situations
102 Student will show knowledge of at least five
decision making methods
.
103 Student will describe personal examples of
having used five decision making methods
.
104 Student will show knowledge of at least five
problem solving / conflict management
. methods, as well as understanding the
roots of conflicts
105 Student will describe personal examples of
having used five problem solving / conflict
. management
106 Student will demonstrate the ability
to synthesize multiple knowledge
. perspectives (course work), competencies
(communication, writing, information
literacy or mathematical/statistical skills)
and responsibilities (global, diversity &
inclusion or civic knowledge)
107 Student will demonstrate knowledge of Individual Study I learned the bulk of my knowledge about leadership in crisis
leadership that is used in crisis (i.e., James
. & Wooten; Garvin; Covey; Frohman; situations simply viewing on the onset of the covid pandemic and
Lalonde; Schoenberg; Joni; Braden et al; how world leaders responded. In addition, reading articles and
etc.) analyzing these real life examples while also observing what could
have been done better. In times of crisis and uncertainty, groups look
to leaders to remain a strong, consistent presence and inspire hope
within them. Obviously, it depends on the crisis at hand, but leaders
need to remain on course and possess major skills that allow groups
and organizations to get through these hurdles.
A leader during a crisis needs to be an excellent communicator
and be able to convey information timely and efficiently. A leader
must be prepared to act and be that center of support for when a crisis
arises, and they are completely caught off guard. A leader must be an
expert problem-solver and have high ability to think on their feet.
Often in times of crisis, leaders need to make bold decisions to act
fast and then evaluate their decisions later. They need to be prepared
to field the responsibility of someone that everyone else is looking
toward for a solution or to be strong in the face of crisis.
108 Student will describe examples of Avon Pavilion During my time as Head Manager at the Avon Pavilion I had to
leadership in crisis situations (i.e.,
. application of James & Wooten; Garvin; handle multiple crisis situations and apply the skills of this theory in
Covey; Frohman; Lalonde; Schoenberg; action. One instance was when we had an employee pass out. The
Joni; Braden et al; etc.) minute I heard this happened I thought on my feet and ran to the
employee who passed out. I immediately yelled for someone to get a
nearby EMS or police officer from the boardwalk. I then checked for
any signs of injury and comforted them when they woke up and
grabbed them water. An EMS officer was there within minutes and
evaluated her to make sure she was all good. In this situation I had to
think quickly and delegate in order to make sure she was getting
immediate professional attention. Another employee had come to me
panicking and needing my support, and I had bravely accepted that
responsibility and swung into action.
Other smaller crises that occurred regularly were machines
breaking down, angry customers and more. In all of these situations
employees would come to be frustrated and nervous and would
expect me to jump into action and fix it. As a leader in this
management position that is the expectation during a crisis. Your
followers look to you to lead by example and guide the group to a
solution. Being an excellent communicator, problem-solver and
quick thinker are all necessary components to lead during a crisis.
Grenny, J., Patterson, K., McMillan, R., Switzler, A., & Gregory, E.
(2022). Crucial conversations: Tools for talking when stakes are
high. McGraw Hill.
118 Student will describe examples of Program Co-Coordinator There have been multiple instances of critical conversations that I have
engaging in a Crucial Conversation
. encountered during my time as Program Co-coordinator. Especially
being in this role after the covid pandemic, a lot of tour guides became
disengaged from their roles on the team. Going into Fall many
upperclassmen felt overwhelmed with the pressures of being a tour
guide again as well as a return to in-person classes. Many tour guides
wanted to quit so I took it upon myself to schedule individual meetings
and have crucial conversations with the guides.
In many of these conversations I often uncovered circumstances
arising from outside of the workplace that were effecting their
commitment to the team. I found myself in many different crucial
conversation settings and applied the learned skills from the text to
navigate them. By finding out what each person wanted at their core
individually I was able to work through these conversations and figure
out what was best for each employee.
119 Student will demonstrate knowledge of HDF190 Tour Guide Position In my position of tour guide during the 10 week training process I
facilitation techniques
. learned first hand what facilitation looks like by simply observing.
Simultaneously while being trained to be a tour guide, I was also
enrolled in HDF190 learning about different group facilitation
techniques as well as being able to observe them in practice during
different required workshops. By learning about facilitation and also
being able to observe it, I formed a solid understanding on the many
Leadership Inventory Revised 08/22/2017 40
different techniques and components.
120 Student will demonstrate proficiency of Tour Guide Trainer Position When it comes to facilitating groups myself, I gained a lot of experience
facilitation techniques
. while serving as a new tour guide trainer. Every week I had to create my
own agenda and facilitate group study hours. This consists of designing
an ice breaker as well as promoting active listening and participants to
engage. I learned that a key to facilitation is being able to fuel the start
of a conversation, but then taking a back seat unless the conversation
goes awry. Through this position I was able to master the extensive
process of facilitation.
121 Student will demonstrate knowledge of
de-briefing techniques
.
122 Student will demonstrate proficiency of
de-briefing techniques
.
123 Student will demonstrate knowledge of
framing based on psychology and its use
. in group facilitation
124 Student will demonstrate proficiency of
framing based on psychology and its use
. in group facilitation
125 Student will demonstrate knowledge the
four frames of organizations, and the
. meaning of reframing by Bolman and
Deal
126 Student will describe personal application
of organizational analysis using the four
. frames of organizations, and breaking the
frame / reframing (Bolman and Deal)
127 Student will show knowledge of WRT227 Theta Xi positions, Tour Guide With my roles of Vice President and Recruitment Chair for Theta Xi,
organizing meetings / setting agendas / positions, Surv positions
. and leading meetings Program Co-Coordinator for Tour Guiding, and position as Surv I have
learned by doing when it comes to meetings overall. I learned the power
of setting an agenda that can be edited by other members prior to the
start of the meeting in order to keep everything on track. Leading
meetings requires a lot of attention to detail and proactive listening to
make sure the meeting time is being maximized and important issues
are being discussed. Another critical aspect to leading a meeting is
navigating hostility whether it stems from difference of opinions or
other reasons. Leading a meeting requires being unbiased and willing to
hear everyone out, but it also requires being able to have control in
situations that may arise. Sticking to the agenda as well as keeping a
proper record of notes/action steps provides for a more effective
organization overall.
Leadership Inventory Revised 08/22/2017 41
128 Student will describe personal examples Theta Xi positions, Tour Guide In all of these referenced experiences I have organized and lead
of organizing meetings / setting agendas / positions, Surv positions
. leading meetings meetings varying of different sizes and importance. With Theta Xi, I
served as our first Vice President and a large aspect of the role is
helping to organize and lead meetings through taking attendance,
meeting minutes and finalizing the agenda. With tour guiding my
position as Program Co-Coordinator meant that I had to lead weekly
meetings with me executive boards as well as monthly full staff
meetings with 100+ employees. With my positions at Surv I have had to
lead sales training meetings as well as meetings with potential
customers as well. Through all of these experiences I have developed
valuable insights onto how to lead and organize meetings the most
effective way possible.
129 Student will show knowledge of Theta Xi Vice President In both our ritual and weekly chapter meetings for Theta Xi we are
Parliamentary Procedure
. governed by practicing parliamentary procedure or “Roberts Rules.” It
was through this role that I learned how parliamentary procedure works.
It follows a series of rules that provides an atmosphere where every
voice can be heard that wants to, proper democratic voting rights are
established, majority rules, one question at a time and more.
130 Student will show knowledge of Theta Xi Recruitment Chair, Head There are multiple theories present when it comes to working with those
techniques for working with difficult Manager at Avon Pavilion, Tour
. people Guide Positions, Surv positions you disagree with, and I have certainly carried some of those into my
roles. But honestly I have learned these techniques the most from all of
my listed experiences and every encounter gives me more insight on
how to handle someone who falls under this classification. I have found
that trying to find a sense of understanding and some common ground is
perhaps one of the most effective techniques. By practicing active/
respectful listening, having an open mind, and recognizing that
everyone has different thought processes are all huge parts of this.
Acting with empathy and actively trying to make an effort to come to a
compromise can be felt by others and also allow a situation to be
diffused.
131 Student will describe personal examples Theta Xi Recruitment Chair, Head When it comes to talking about my past experiences I believe the term
of using techniques to work effectively Manager at Avon Pavilion, Tour
. with difficult people Guide Positions, Surv positions “difficult people” as used in this outcome is slightly false. I believe that
when someone is acting difficult they typically have a different
background or opinion stemming from a different thought process. In
my experiences I have always tried my best to remain respectful,
composed and empathetic when I am encountered with conflict between
others. In my position as Theta Xi recruitment chair I frequently had
differing opinions than the other members of my executive board. Our
Leadership Inventory Revised 08/22/2017 42
weekly eboard meetings were typically not enjoyable, but I had to stand
by my opinions and attempted my best to reach a solution even when
others were not actively trying to do the same. In both of my positions
within tour guiding and head manager at the Avon Pavilion I have had
countless encounters with those who disagree as well.
In these scenarios I was technically in a higher position than those
involved, so handling these situations was very different. Typically
those who you are formally leading have more respect, kindness and
understanding at least at the surface level. In these positions when I was
faced with disagreements I always tried my best to put myself in their
shoes and explain to them as clear and kindly as possible. By stepping
outside of a formal “leadership” role and just being a human being, a lot
of people’s respect increased and ability to accept opposing opinions.
132 Student will show knowledge of the HDF190 I first learned the stages of group development in HDF190 my first year
stages of group development
. (Tuckman/Tuckman & Jensen, Bennis or and was able to subsequently practice this with our servant leader
others) assignment. Tuckman’s stages of group development follow a handful
of stages; forming, storming, norming, performing, and adjourning.
Forming is the initial stage of assembling the team. Within this stage
conflict is typically avoided as everyone is getting to know each other
and solidify their basic grounding on the team. Next is the storming
stage, which consists of tasks being completed. Within this stage
organization of leadership is typically straightened out, and some
interpersonal conflicts tend to arise.
The next stage is the norming stage of group development. Within
this stage team members create new ways of sharing responsibility and
leading together. Relationships and trust are a key part of this stage, and
the group is finally at a point where they feel comfortable in their roles.
The following stage is performing, which the team becomes flexible to
adapt to the needs of others and becomes highly productive. Both
individually and from a group perspective this is a highly productive
stage. Many groups never actually make it to this stage due to a variety
of issues. The final stage is adjourning, which refers to the disengaging
of the group from the tasks it has set forward. It is obviously a stage of
much change and transition. Some groups experience sadness while
other rejoice or a sense of pride. Adjourning is simply the group
disengaging as a relational group and moving on to other roles.
133 Student will describe personal examples MGT450 In MGT450 and many other classes during my time at URI, I have
of group development in use
. (Tuckman/Tuckman & Jensen, Bennis or gone through all stages of the Tuckman’s model. My grade in this class
Leadership Inventory Revised 08/22/2017 43
others). consisted largely of a group presentation about a topic relating to small
business. We formed our group of three initially because we all had
known each other from other classes prior. In the storming stage we had
to get past some initial differences in personalities. We knew the task at
hand and what to complete, but we had different ways we wanted to do
things and assign tasks. Next we transitioned into the norming stage of
development and I emerged as one of the leaders of the group, taking
charge and delegating tasks to the other members. Then we entered the
performing where we really hit our stride and embraced our newfound
roles on the team. It was here where we became highly productive and
completed a large bulk of our workload in a short span of time. It was
also in this stage where we aced our presentation in front of the class.
After our presentation and the completion of our class it was time for
the final stage, adjourning. For our group we certainly felt sad, but also
happy with the task that we completed.
134 Student will show knowledge of group
roles and how they contribute to group
. dynamics (Johnson & Johnson; Benne &
Sheats; Knowles & Knowles; etc.)
135 Student will describe personal examples
of group roles and how they contribute to
. group dynamics (Johnson & Johnson;
Benne & Sheats; Knowles & Knowles;
etc.)
136 Student will show knowledge of effective Individual Study There are many aspects that goes into being an effective group
memberships skills in groups
. member. Communication is often cited as one of the most important
skills to have while being a member in a group. Voicing opinions,
issues, opportunities and being honest about your situation helps keep
everyone in the group on the same page and allow your ideas to be put
into the mix.
Supporting or at least hearing out other’s ideas or opinions and
practicing active listening is a very important skill for a member. Even
if the idea goes against your own opinion or thoughts, simply hearing
the idea out initially fosters an atmosphere that encourages ideas and
innovation. Being able to listen and understand other’s ideas and
thoughts is extremely important to creating this atmosphere and
strengthening relationships. Being involved and engaged with the tasks
at hand is an obvious part of being a solid group member. Having high
self-awareness is also necessary to contribute as a group member. You
need to know where both your strengths and weaknesses are and be
Leadership Inventory Revised 08/22/2017 44
honest with how much you are contributing. Lastly, not shifting the
blame to others for failures of the group. When you are the member of a
group you are part of a team and no sole person should take the blame.
137 Student will describe personal examples MGT441 There have been many situations where I have strived to be an
of membership skills in use
. exceptional group member whether it be in the classroom or in my
extracurricular activities. In MGT441, a major part of our grade was
taking over the lecture for a day by creating a lesson plan and teaching a
leadership topic over the duration of an hour. We were put in a group of
three and assigned this daunting task at the start of the semester.
While we were brainstorming potential activities and icebreakers for
the class we all had our own separate ideas. We heard each group
member out fully before moving onto the next, and we considered the
pros and cons of each. There was little disagreement as we all came to a
conclusion on what would be best fairly quickly. Next came delegating
the actual tasks we were required to complete- at first the other two
group members were taking on a lot more than me. I utilized self
awareness to speak up and offer to take more of a work load before we
started working on our assignment. I also utilized self-awareness to
ensure that I was taking one of the larger speaking roles over the more
technical/writing responsibilities, since that is a strength of mine. This
also worked nicely because one of our group members requested less
speaking time and more of the technical role. Together as a group we
heard all ideas/opinion fairly, discussed respectfully and delegated as
fairly as we possibly could. I believe that I not only acted as an
exceptional group member, but the rest of the group as well.
138 Student will show knowledge of the Individual Study This theory follows an organizational chart and scale. It basically
Challenge and Support theory by
. Sanford, and its relationship to states that challenges occur in situations where someone doesn’t have
organizations the skills, knowledge or ability to complete. Supports are buffers in the
challenges that allows others to close the gaps. By following a chart you
can see the true meanings of the theory.
149 Student will demonstrate proficiency in Diversity Dialogues The first training I received came at a tour guide meeting when we
communicating and engaging in difficult
. dialogues related to diversity and were given a formal training on microaggressions. Microaggressions are
inclusion. language that can demonstrate hostility or oppression to marginalized
groups or others in general that can be either intentional or
unintentional. Prior to that night I had no idea what a microaggression
even was or that I sometimes used them. A lot of people, including
myself before this training, use microaggressions daily with no intention
of harm at all. Sometimes even what we think are simple expressions
can be taken as a microaggression by others. We participated in practice
exercises such as analyzing different fictional scenarios and rewording
the communication so it was no longer a microaggression.
The second training I had from Diversity Dialogues was with a
whole different group of people with my fraternity. We had another
training on microaggressions, but this time it was slightly different. I
was impressed with the participation of my fraternity brothers as well as
myself in this conversation. We all discussed the issues with diversity
and inclusion both in Greek life and at URI and were able to all at least
acknowledge awareness of these issues in our community. Throughout
this conversation we followed many of the principles that should be
followed when engaging in these difficult and personal conversations.
We practiced active listening by hearing each brother who wanted to
talk and asking follow-up questions to understand them. We remained
respectful no matter how different someone else’s opinion was. And of
course we kept an open dialogue and promoted an environment where
anyone could talk about anything and it would stay confidential at our
Leadership Inventory Revised 08/22/2017 49
meeting.
150 Student will describe ways to maintain Experiences + Independent When leading an organization one of the most difficult things is
accountability in leadership / member Study
. relationships holding others accountable; whether that be with members or other
leaders you are working with. When it comes to followers there are a
plethora of theories and experts when it comes to holding them
accountable.
For followers the first step is setting clear expectations for your
followers. Have a genuine open dialogue conversation about what they
expect from themselves and what you as the leader expects from them.
For the leader making sure that the follower has the capability to do
what you are asking from them is important- if they can’t you need to
delegate. Having clear feedback and performance measurement is also
extremely important and setting that early on as well. Having specific
measurable goals and being able to provide solid feedback that they can
implement is a huge part of holding someone accountable. Lastly,
having clear consequences set in place if a follower performs less then
what you were expecting. Being aware of potential consequences and
transparent throughout the entire process will minimize the chances of
actually having to get to this point.
151 Student will describe personal examples Theta Xi Recruitment Chair, In my experiences I have been in multiple positions where I delegate
related to maintaining accountability as a
. leader tasks to followers, and it is my responsibility to hold them accountable.
In my position as Theta Xi Recruitment Chair, it was my responsibility
to make sure my recruitment committee was passing on news to our
general members and I was constantly delegating tasks to them. I started
working through the accountability methods prior to them even being
selected for the role. I provided an application for my committee
captains stating in writing exactly the kind of effort I was expecting
from them and prior to them accepting the role I had a conversation
with each to confirm what they were getting themselves into. From the
start I set clear expectations and then we set measurable goals together
through an open conversation.
Together we set achievable goals prior to the start of recruitment.
Leadership Inventory Revised 08/22/2017 50
Throughout recruitment I acted as a source of help for all of them
continuing to oversee and pass on important information. Additionally, I
observed their work and performance closely and provided valuable
feedback and constructive criticism. After a first recruitment period
where we failed to meet our goals in Spring, I had not had any
predetermined consequences, so I did not want to “punish” anyone. The
consequence I chose for our committee failing to be accountable was
giving them all an out on the job. I stated that in the Fall I would be
expecting nearly twice the effort and higher goals and if they could not
commit the time that was totally fine, but I just wanted to know. By
reestablishing these expectations I had a few members depart my team,
which was totally ok with me. I was able to weed out those who had the
capability as well as the willingness to perform. Going into Fall with
these new expectations and insight on accountability, we had an
extremely successful recruitment.
152 Student will describe ways to build Experiences + Individual Building strong relationships between leaders and
relationships between leaders and Study
. members members/followers requires a mix of skills, practices, and values. Social
intelligence and being situationally aware are two extremely important
skills when it comes to creating relationships. Those who are socially
intelligent can understand certain signs from people and know how to
gauge approaching a potential new relationship. They can read social
cues exceptionally well and this bodes well when a leader is attempting
to form a relationship with their followers.
Leadership style is also huge when it comes to forming relationships
with others. A more authoritative leader is most likely not going to form
the best relationships with followers, especially if they are making
decisions that followers do not agree with. Leaders that allow followers
to participate in decisions and listen to their follower’s ideas are much
more likely to build great relationships with them. This relates back to
the ideals of the servant leadership theory where a leader doesn’t think
of themselves as “more” than their followers. Lastly, providing kind and
constructive feedback that allows followers to get closer with the leader
also can go a long way in forming relationships.
153 Student will describe personal examples Tour Guide Program Co- In my position as Tour Guide Program Co-Coordinator I have been
of building relationships with members as Coordinator
. a leader able to create great relationships with many of our tour guides and staff
members. By practicing active listening, relational leadership, listening
to feedback, providing constructive criticism and leading with empathy
I have been able to form solid relationships with many. Treating them
with respect and kindness also has gone a long way.
Additionally, I have high emotional/social intelligence and can read
situations exceptionally. After reading the situation I can typically come
up with the best way how to handle or approach someone who is upset
or in another emotional state. Through these caring interactions
relationships are further built.
154 Student will describe how credibility Experiences + Individual Credibility as a leader is extremely important when it comes to
applies to leadership, as well as the Study
. characteristics and skills of a credible getting respect from your followers. Credibility is essentially the ability
leader and knowledge to be able to be in your leadership position. Others
respect that you are in your position and can see why you are serving in
it because you have high knowledge and skills that pertain to success.
Without credibility your role as a leader will faulter greatly. You will
most likely lose the respect of your followers and leading will become
exponentially more difficult as well. When a leader is able to reach a
credible status among their followers the entire process becomes much
smoother. Followers are much more likely to respect you and perform
efficiently in their roles.
To be deemed a credible leader one must be consistent, highly
communicative, responsible at making decisions, leading by example
and being empathetic. Followers can feel how much a credible leader
cares about their well being and trusts them to make big decisions on
behalf of the organization. Credible leaders lead with integrity and
respect and value the opinions of their followers highly.
155 Student will describe personal examples Avon Pavilion Credibility can be gained, lost, or rebuilt. Before I was head manager
of building, maintaining, and repairing
. his/her own credibility as a leader at the Avon Pavilion I served as a shift leader. In this role I was given
some shifts to manage and oversee the restaurant. One of the main
responsibilities is making sure everything immediately outside on the
boardwalk is looking good and is ok. We have large electronic
retractable awnings outside and I noticed one day that it was very
Leadership Inventory Revised 08/22/2017 52
windy. It was one of my first times using the electric remote for the
awnings and I honestly didn’t know what I was doing. I pressed the
wrong button and the awning actually opened further rather than
closing. As it expanded it filled with wind and began to blow around so
violently that I had to hop on a chair to pull it back down. The entire
restaurant staff gathered around and watched. To make matters worse,
the owner of the entire business just happened to be there and was
sitting down on the counter frowning at me as well.
I had embarrassed myself in this situation as a leader and I felt
terrible. Even though my coworkers were extremely supportive and
laughed it off with me, I felt as though my credibility had been partially
lost especially with upper management. I determined to not let that
instance define my time at the pavilion and for the remainder of the
summer I worked as hard as possible to rebuild my credibility. I think
that with the majority of the staff that followed me, my credibility was
never truly lost, even though I felt it had. I worked hard to repair my
credibility through hard work and by next summer I was given my
promotion to head manager.
156 Student will describe ethical standards in Individual Study Ethical standards in influence refers to holding a high ethical code
influence
. and practices in a position of power. When in a leadership role you have
immense influence over those following you, especially if the
leadership is effective. Depending on the actual leadership position you
most likely have access to valuable information, or other trusted
responsibilities. It is important for a leader to not take advantage of
these aspects and stick to a tight moral and ethical code.
Values such as integrity, honesty, transparency, respect and trust all
create a high ethical standard for leaders. Being in a leadership position
you must also set a high ethical example for your followers to see and to
live by as well.
157 Student will describe influence applies to Individual Study This has a lot to do with the previous outcome as well, but the simple
leadership
. fact of being in a leadership position means that you will have
influence. If your followers truly respect you and you are an effective
leader your influence will be substantially higher, but even if not you
will hold influence simply because you are in a leadership position.
Going beyond the simple position of power, leaders with true
influence have a greater effect. Followers are effected in aspects such as
changing habits, patterns and daily routines. Especially having an
impact on the beliefs and actions of the followers being led as well.
Leadership Inventory Revised 08/22/2017 53
They have true influence over more than just the organization they hold
a leadership position in.
160 Student will describe principles of Peer leaders are natural leaders who in their groups tend to emerge as
effective peer leadership, as well as
. problems particular to peer leadership more vocal, organized, and find themselves leading in many different
situations. They are often nominated by their peers in group settings to
lead whether they are in an actual labeled leadership position or not.
Leadership Inventory Revised 08/22/2017 54
One of the major principles for peer leaders is being able to relate to
those they are leading. By being on the same level as those in their
group there is typically already a mutual respect and no hierarchy of
position in mind. They think of the entire group rather than themselves
solely. Peer leaders see first hand what they are all going through and
have a deep understanding of all these issues. Because of this they often
gain the respect of their peers as well and can also respond to these
issues better than a disconnected leader could. Other major principles
for peer leaders consist of discipline, effective communication and
inspiring others. Peer leaders are the motivators that keep the group
going even when morale is low.
Peer leading can be extremely effective in many situations, but
problems can also arise. Some peers in the group may not always agree
with those who emerge as peer leaders or accept their leadership. This
kind of resistance is common especially since peer leaders are typically
on the same level of hierarchy as the rest of the group. When this
disagreement happens the impact of peer leaders can be drastically
lowered. Other peers might fall into group think and also question peer
leaders taking more control and overstepping their boundaries of being
a general member.
161 Student will describe personal examples HDF190 I have been in many situations where I have experienced being a
related to being a peer leader and being
. led by peers peer leader and being led by other peer leaders. My first exposure to
peer leadership was in HDF190 with my peer leader Ryan Hecht.
Obviously this was a little more of a designated peer leadership role, but
Ryan was also a student in the leadership minor and acted to help us out
throughout our FLITE journey. He provided great support and insight
on how to succeed in the class since he had been there before. Because
he was a student just like us his leadership definitely had a larger impact
on our group. He related to us and shared many of our same concerns
for what was going in both inside and outside of the classroom. He
played a huge role in helping us plan our servant leadership project as
well. The effectiveness of a peer being in a leadership role was simply
evident with Ryan and you could truly feel the difference by interacting
with him.
I have served as a peer leader in technically all my roles on campus.
I think my role as a tour guide trainer was probably my most effective
peer leadership experience. At the time I was only a sophomore and I
was helping to mentor and lead students that were only a year younger
Leadership Inventory Revised 08/22/2017 55
and some that were my same age. By being in the same boat outside of
tour guiding I understood the challenges/struggles they were going
through. This made it easy to relate to each other and build stronger
relationships that would help them succeed more in their roles as a new
tour guide. They felt comfortable and we formed bonds of trust with
each other, promoting open dialogue as well.
6 LEFT
Evidence:
Outcomes #155,