Professional Documents
Culture Documents
DECEMBER 2020
1
Table of Contents
Table of Contents........................................................................................................................ 2
Implementation Guidelines..........................................................................................................3
Roles of Stakeholders.................................................................................................................. 9
Key Performance Indicators (KPIs)............................................................................................10
Implementing Partner and Health Facility CLDDP Training Curriculum.....................................11
Core competencies................................................................................................................ 11
Site Identification....................................................................................................................... 11
GIS tools................................................................................................................................ 12
Maps...................................................................................................................................... 12
Appendices................................................................................................................................ 14
Appendix A: MOU of District and Implementing Partner.........................................................14
Appendix B: MOU of Health Facility and Implementing Partner.............................................15
Appendix C: MOU of Community and Implementing Partner..................................................16
Appendix D: Environmental Health Profile..............................................................................17
Appendix E: CLDDDP Privacy and Quality of Service Checklist............................................19
Appendix F: Sample Savings Group Constitution...................................................................20
2
Implementation Guidelines
The purpose of this document is 1) to describe the Community Led Drug Distribution Point
(CLDDP) approach and 2) to integrate implementation guidelines into the existing differentiated
service delivery (DSD) implementation guidelines of the Ugandan Ministry of Health.
● At least two healthcare workers (ideally three or more in order to offer a range of
services that are in demand in the community)
● Means of transportation for the healthcare workers to go to the CLDDP and return at
the end of the day
● Availability of multiple health services for patients
● Village Health Team member (VHT) or other local leader to organize the space,
oversee wealth pooling, and distribute funds to cover the transportation costs of the
CLDDP (necessary expenses: vehicle hire or fuel, safari day allowance for health care
workers, and allowance for VHT; optional expenses: hiring of megaphone for
mobilisation, etc)
● Savings group (e.g., VSLA, SACCO, etc) established and identified to coordinate the
activity
● Wealth pooling strategy (e.g., community contribution, social welfare fund, savings and
loan contribution, etc) set up and administered by the savings group
● Registration book for attendance and accountability of funds collected
● Location to provide health services (ideally indoors at a community building, school,
church, mosque, etc)
● Privacy to allow health care workers to meet with patients (this can be achieved by
using curtains, screens, and/or keeping patients at a distance)
● Mobiliser who uses a megaphone or other means to let the community know that the
CLDDP is going on. Mobilisation is a very key determinant of outreach performance and
whoever is chosen should be sure to do a good job.
● Regular, predictable schedule of CLDDPs in each community served, such as
biweekly, monthly, or bimonthly
3
● Availability of supplies like ART, OI treatment, laboratory investigations, PPE, etc to
ensure that patient needs are met
● [optional] Health education to build personal skills and knowledge of important health
topics. VHTs or Peer Educators at the outreach can be very helpful with organizing and
leading these sessions.
Initially, the target population should be stable clients living in remote areas. Since ART-
accredited healthcare workers are present at CLDDPs, the model can be used to serve unstable
clients, pregnant mothers, and other at-risk populations. CLDDP is an integrated model of
service, so implementers should be regularly assessing and incorporating patient and
community healthcare needs.
4
The expenses listed above are the necessary expenses of the model. Optional expenses can
include payment for a mobiliser, hiring of a megaphone, etc.
Expenses will vary depending on the location of the community. For example, island
communities may need to hire and fuel a boat, and very remote communities may need to hire
and fuel a car. Expenses and wealth pooling strategy must be adjusted accordingly.
Thus, sustainability depends on keeping the units and per-unit costs low and making sure that
many patients attend.
5
1. In most cases this will be one or more VHT, but some communities
may include people who are good organizers but not VHTs.
2. Coordinators will be in charge of preparation of the location,
communicating information to the mobiliser and patients, overseeing
wealth pooling collection, maintaining the registration book, ensuring
that funds are distributed to cover costs, and managing any surpluses.
3. Thus, these coordinators should be trusted by their neighbours to fulfil
these duties.
4. There should be a back-up people in case coordinators are not
available on the day of a CLDDP.
v. Method for mobilising patients
1. In most cases someone will be tasked with walking around with a
megaphone to announce the CLDDP one day before and on the day
of the CLDDP. The mobiliser should announce which services will be
available so that community members know what to expect. These
available services should be communicated by HCWs to the CLDDP
coordinator and mobiliser.
2. Some communities that are more spread out may choose to hire a
motorcycle or car with a larger megaphone or to ask two mobilisers to
go around.
3. Implementing organizations may choose to provide megaphones to
communities hosting CLDDPs.
4. Any gatherings happening in the community should be used as
opportunities for mobilisation. These include worship places, burials,
market days, etc.
5. All costs for mobilisation should be covered by the community
contribution.
vi. Frequency of CLDDPs
1. The frequency of the CLDDP can be determined based on some of
these factors:
a. Patient demand for health services
b. HCW availability at health facility
c. Population of host community
d. Drug refill amounts
e. Regularity of demand for non-ART services
2. Most communities are able to host monthly CLDDPs. In case
outreaches to a specific community are monthly, Stable ART Clients
should be given refills according to MOH guidelines.
vii. Wealth pooling strategy
1. Based on estimated expenses of the above items and expected
attendance, the community, savings group, HCWs, and the
implementing organization decide on a strategy of how to pool
resources to cover all the expenses.
viii. How to respond if someone wants to access services but is unable to
contribute
1. There may be cases in which a patient wants to access health
services but does not have the money to pay toward the wealth pool.
The community should have some policy for what to do in these
situations.
2. In some cases they may decide some needy individuals to access
services without contributing. In other cases they may ask participants
6
and neighbours to contribute toward covering the contribution of the
patient(s) in need.
3. It is discouraged to have loans or delayed payments since that can
make administration more difficult, cause distrust, and hamper the
ability to cover transportation costs on the day of the CLDDP.
c. [Optional] Present model to PLHIV residing in community and take list of names for
those who agree to receive ART services at CLDDP
i. This step is optional because ROCs should have the option to participate or
not.
ii. Some HCWs and implementing organizations may want to make sure that
they are prepared for initial CLDDP visits with the right client forms and
sufficient quantities of drugs.
Step 3. Implement the CLDDP
a. HCWs retrieve files of the CLDDP members and put them together in one big file
folder that they will take to the community when services are delivered.
b. Thereafter, members are given an appointment at the CLDDP for subsequent ART
refills, consultation, and ART monitoring by the clinical team.
c. ARV drugs are pre-packed for the CLDDP members. Additional supplies to be pre-
packed include FP supplies, OI drugs, condoms, laboratory supplies, etc.
d. Transportation is organized.
e. The facility agrees on the health team to visit the CLDDP.
NOTE: VL monitoring should be synchronized for all clients on one date (the date when
the CLDDP outreach is held).
7
needed
● Community ● Community ● Community ● Community
Where ● Specialized KP clinic ● Specialized KP clinic ● Specialized KP clinic
outreaches outreaches outreaches
● MO/CO, Nurses ● Nurses, Counselors, ● Laboratory personnel ● Counsellor/ nurse/
Who Expert Clients ● Trained expert clients/ peers
nurse/clinician
● OI & TB screening ● Dispense ARVs and ● STIs, other tests as ● Adherence support
● Nutrition assessment OI drugs indicated
● Adherence ● STI treatment ● VL
What assessment ● TB treatment ● Sputum collection
● STI screening & ● Point of care testing
treatment
● PHDP
Table 2: Service package for communities in the CLDDP model
8
Roles of Stakeholders
In order for the CRDPP to function properly it is important that all the stakeholder’s roles are
clearly defined and understood. The following scope of work will apply.
VHT
Mobilise ROC’s with community announcements
Ensure that indoor site with adequate privacy is prepared for CLDDP
Ensure that ROC’s abide by social distancing and privacy protocols
Provide support to HCW’s in providing some health services
Maintain records
Sensitise and give referrals in between CLDDP days
Community Members
Establish wealth pooling model
Contribute to wealth pooling model
Use wealth pooling contributions to cover transportation costs of CLDDPs
Follow social distancing and privacy guidelines
Implementing Partner
Present CLDDP model to all stakeholders in the district
Ensure that adequate transportation is available to HCW’s
Help target communities establish wealth pooling model where one is not already
present
Set up and start CLDDPs in target communities
Monitor and evaluate model for quality assurance and to ensure that the model is
meeting the needs of stakeholders involved
Convene stakeholders for annual meetings/workshops to identify and address key
issues
Report on service delivery to MOH and other national stakeholders
9
Figure 1: Roles of stakeholders in the CLDDP model
1. Decongestion – The number of ROC that are at decanted from facilities to CLDDP
ADDP’s, expressed as a % of ROC receiving care at FTDR at facilities by district
Average monthly facility clinic attendances – Total number of ROCs attended to in a
month / Number of clinic days in a month
10
9. Cost savings to ROCs – This metric can be calculated by subtracting the contribution
of each ROC to the wealth pooling from the amount that they would otherwise spend to
travel to the health facility.
10. Sustainability of CLDDPs – Wealth pooling should be able to cover the costs of setting
up CLDDPs, so it is important to track whether deficits occur and the reasons.
11
Element Indicator Description Level of Numerator Denominator Data Source Reporting
Disagg frequency
Decongestion
Enrolment in
CLDDP
Retention
Suppression
Service quality
Operating costs
Efficiency
12
Implementing Partner and Health Facility
CLDDP Training Curriculum
Training and support with be conducted with participating IPs, health facilities, and communities
to ensure uniform implementation and operation of the programme. Sample MOUs, savings
group constitution, and data collection tools can be found in the appendices.
Core competencies
These are some of the core competencies that partners should have in order to implement
CLDDPs effectively:
Community Members
Understanding of CLDDP model objectives and processes
Understanding of wealth pooling model
Understanding of social distancing, quality of service, and privacy guidelines
Site Identification
An ideal site for a CLDDP meets the following criteria:
1. Is at least 5km from the nearest health centre III or IV
2. Has a population of over 250 residents
3. Has many residents with problems of defaulting in ART, maternal health, or others
4. Is not served by any other HIV/ART or general treatment outreach programs
13
GIS tools
Participating IP’s will have a copy of SpatialXl GIS analysis software installed and be trained in
the operation to use in the implementation of CLDDP.
The SpatialXL tool to be installed at IP’s is a mapping and analytics add-in to Microsoft Excel,
which allows for seamless interaction between spreadsheets and maps. MoH users will be able
to quickly view and update any GIS data layers such as healthcare facilities; analyse data for
decision making and planning; and create and distribute maps for improved communication and
reporting.
Maps
Here are some samples of maps that can be used for site identification:
Map 1: Areas with high numbers of PLHIV residing over 5km from the nearest ART distribution point (HCIII and
above)
14
Map 2: Closer view of the Western region with high numbers of PLHIV residing over 5km from the nearest ART
distribution point
15
Appendices
Appendix A: MOU of District and Implementing
Partner
16
Appendix B: MOU of Health Facility and Implementing
Partner
17
Appendix C: MOU of Community and Implementing
Partner
18
Appendix D: Environmental Health Profile
This tool is used by IPs to build a profile of the environmental health resources and needs of the
communities that they serve. This tool can be filled out on a paper form or a digital survey tool.
1. Name of community/village
2. Date and time of observation
3. GPS coordinates taken from the center of the village
Latitude
Longitude
4. Population estimate of the community
Source of the population estimate
5. Estimate of number of people living with HIV (PLHIV) in the community
Source of PLHIV estimate
6. Number of the public shared latrines (count each latrine individually)
Comment on the kind of latrine and toilets available
7. Number of water access points
Lake
River or creek
Well
Faucets
Other
Comments on water access points
8. Forms of transportation available to residents
Boda Boda
Taxi
Special Hire
Boat
Others
i. Describe
9. Number of active VSLA village saving and loan associations (VSLAs)
10. Does the village have a health centre II?
Outpatient clinic staffed by nurse, midwife, 2 nursing assistants and 1 health
assistant*
11. Name of closest health facility
Distance to closest health facility in kilometers
Is it public of private?
12. How much is the average or most common cost of reaching the nearest health facility?
13. Comments on the Health facilities
14. Number of Traditional birth attendants
15. Number of drugs shops/pharmacies
16. Does the pharmacy currently stock:
Family planning
Malaria treatment
Diarrhea treatment
17. Comments on Drug shops or Pharmacies
18. Primary contacts
Name
19
Title
Telephone
20
Appendix E: CLDDDP Privacy and Quality of Service
Checklist
21
Appendix F: Sample Savings Group Constitution
22