Robotic Process Automation (RPA) Analytics

with Eagle Insight

Businesses are transforming, there’s no stopping that. Driving this

transformation are robotics and automation by helping make manual
operations more skill-centric, value-based, and efficient. The COVID-19
pandemic has only fast-tracked the adoption of these inevitable
technologies.
Robotic Process Automation (RPA) aims to take over the dreary, mundane
tasks that consume a significant part of an average employee’s workday. By
shipping off these tasks to the RPA platforms, employers enable employees
to focus on value creation and increase productivity.
In RPA, efficiency is not compromised, tiredness is not a factor, and
accuracy is unwavering. But as the technology is still taking baby steps,
there is room for improvement. This is where data and analytics come in.
More than ever before, the ability to collect, organize, manage, and analyse
data has become paramount. But with the rapid rise of automation, most
companies are behind the eight ball in learning from automation-related
data. According to a Harvard Business Review report, more than 70% of
employees are inundated with data that is not relevant to them, and four in
five data analysts waste time trying to discover and assimilate relevant data.

How Can Post Robotic Process Automation Analytics Supercharge

Your Organisation’s Strategy and Planning?

A sturdy RPA analytics engine allows your business to achieve

transformative outcomes by actively quantifying your automation benefits
and demonstrating the areas of weakness. When automation is supported by
intelligent analytics, the organisation can maximise the benefits of the new
technology and optimise the entire automated process.

Post automation analytics can unlock efficiency and enable quicker and
smarter decision making, helping uncover new insights around your
organisation’s automation ecosystem and how to enable it to solve more
meaningful problems.

It allows for accurate forecasting, extending beyond the usual fiscal and
performance revisionary methods. For forecasts to be useful, they must
consider different variances and their impact. It must analyse how the
variance impacts the overall target, different KPIs, timeline, costs, and
process. This information provides the decision-makers with actionable
insights.

Forecast vs actuals allows companies to also understand how predictions

fare at different forecast points and help zero in on the optimal timeline for
future forecasts.

What are the Business Benefits of Post Automation Analytics?

Even as far as five years ago, the benefits of adopting automation included
up to 200% return on investment, according to McKinsey. Effective Robotic
Process Automation analysis can help sustain and/or improve the end-to-
end automation process in your organization and increase the ROI.

Tracking down, analysing, and expounding RPA data can help you
understand whether the investment in RPA is paying off. Thanks to
automation, various silos of data can be merged or converted into actionable
insights that help optimize ROI and Net Present Value (NPV).

Advanced analytics can open your eyes to huge cost-saving measures and
enhanced business intelligence. For example, you can predict buying and
spending patterns based on historical data to better strategise and improve
cash inflow. The forecasts can also enable greater process optimisation by
removing manual efforts.

How to Optimise Your RPA Analytics?

A recent Gartner report stated that by the end of 2022, RPA will be prevalent
in some form in at least 85% of the big firms. That’s a significant
achievement for RPA, but it still needs to be deployed and used effectively.
Every metric to measure its success should tell a story about what your
company wants to achieve. If it does not, then the metric needs a rethink.
Aspects like robot productivity, velocity or time taken for automated
processes to execute, utilisation, process throughput, and real-time health
help define optimal efficiency and success. Companies can clearly gauge
process exceptions, process volume, queue, utilisation, expected business
value, and ROI.

Measuring Bot performances for efficiency and utilisation helps determine

the efficacy of the RPA implementations and react accordingly. Once RPA
implementations are in place, the bots become the primary workforce for
those processes — except that the bots are not impacted by fatigue,
feedback, pressure, or emotions. They can complete tasks much quicker and
significantly lessen a process’ handling time. With the ability to work non-
stop, bots can maximise business outcomes and transform a process in no
time. It is, however, imperative that the performance of the bots be regularly
measured against relevant metrics to ensure a company is making the most
of RPA.

Give Your RPA Journey the Eagle Insight Boost

Scaling RPA deployments is a huge challenge, no doubt. A lack of

understanding and experience in the field can negatively impact your
implementations and lead to loss of revenue, efforts, and morale. Eagle
INSIGHT is a turnkey embedded Automation Analytics platform from
CLOUDGATE – a fast-growing specialist in RPA solution development,
deployment, and consulting – that can fast track your automation goals and
help significantly improve business outcomes. Explore Eagle INSIGHT
yourself by signing up the community edition through the product
website www.eagleinsight.io