User ID: 37711761

Password: 2VH4Nb

Coding Error Developer missed to clear list of index values before moving to
next service line Developer should always check and verify if all lists have been
cleared before moving to next service line.
Environmetal Issue Browser settings were changed by business causes issues in
download Developer should always check browser setting before testing.
Environmetal Issue UIA library was not working for OMS system Developer
should always verify with Architect if UIA is compatible for systems.

Sl No. Problem / Issue Identified Root Cause (after Fishbone Analysis )

Proposed Action Item Action Owner(s) "Effectivenes Indicators
(This can be metrics to be tracked, Process artifacts to be updated, Training
records, etc)" "Monitoring duration /
effectiveness check date" "Evidence of verifying effectiveness
(Verification remarks in accordance with Effectiveness Indicators)" "Status of
effectiveness
(Effective implementation, Need to monitor further, ineffective, Verification not
applicable)" "Action Status
(remains Open till 'Status of verification' is not 'Effective implementation')"
"Verified by
(QA/PM/DM)"
1 Coding Error Developer missed to clear list of index values before
moving to next service line Developer should always check and verify if all lists
have been cleared before moving to next service line. Offshore Team Need to
verify if code to clear list is added correctly. 30-Sep-21 Defect Count
Need to monitor further Open QA
2 Environmetal Issue Browser settings were changed by business causes
issues in download Developer should always check browser setting before
testing. Offshore Team Need to verify if browser settings are configured
correctly. 30-Sep-21 Defect Count Need to monitor further Open QA
3 Environmetal Issue UIA library was not working for OMS system
Developer should always verify with Architect if UIA is compatible for
systems. Offshore Team Need to verify compatible library with Architect
30-Sep-21 Defect Count Need to monitor further Open QA