Requirement

*************************
hold and transfer issue and report level issues

File Changes
****************************
/var/www/html/ConVoxCCS/Agent/callcontrol.php

/var/www/html/ConVoxCCS/Agent/bridge.php

/var/www/html/ConVoxCCS/Admin/Module/Users.php

/var/www/html/ConVoxCCS/Admin/SystemInfo/process_status_ajax.php

/var/www/html/ConVoxCCS/Admin/Reports/AgentPerformance_daily.php

/var/www/html/ConVoxCCS/Admin/Reports/AgentPerformance_detail.php

/var/www/html/ConVoxCCS/Admin/Reports/AgentPerformance_weekly.php

/var/www/html/ConVoxCCS/Admin/Reports/AgentPerformance_custom.php

Database Changes
**********************************
alter table convoxccs_agent_status add hold_mute_flag tinyint not null default
'0';