Karla M.

Mendoza
The Woodlands, TX | (832) 450-5274 | karla.m.mendoza@hotmail.com
https://www.linkedin.com/in/karla-m-mendoza/

Professional Summary
Industrial Engineer with an MBA specialized in Project Administration within large construction,
manufacturing, retail, commercial, and real estate companies. Most recent experience working within
Artificial Intelligence projects applying quantitative and qualitative research as well as data analysis to
improve operational processes.

Technical Skills
- Project Administration - Program Planning and Evaluation
- Staff and Personnel Management - Strategic Business Development
- Budgeting, Forecasting, and Reporting - Office and Resource Management
- Data Analysis work-related - Bilingual English - Spanish

Professional Experience
WELOCALIZE - Quality Control - Data Analyst | December 2020 – Present
Providing support to reach, engage, and grow audiences by blending technology, databases, processes,
and human intelligence.
 Promoted from Linguistic Specialist to Quality Control Team within a month
 Developed and supported planning, design, and execution of test plans, test scripts, and process
plans for projects
 Compiled and analyzed statistical data providing effective linguistic support to collect, annotate,
and evaluate all content types using SharePoint as the main platform

APPEN - Artificial Intelligence and Data Analyst | March 2020 – Present

Monitoring and evaluating Artificial Intelligence (AI) projects oriented to deliver innovative products to
improve administrative processes and user experience with large volumes of reliable data.
 Generated technical documentation and quality evaluations that combined human intelligence
with innovative models to create reliable training data
 Ensured ongoing compliance with quality and regulatory requirements

PROYECTOS DE CONSTRUCCION Y FOMENTO – Administrator | April 2017 – October 2018

Main engineering link between administration, technical staff, and other stakeholders while supporting
upper management
 Directed business relationships with clients and stakeholders for a company with $2.8 million in
revenue and 150+ employees
 Managed all aspects of the billing cycle including invoicing, accounts payable, and accounts
receivable
 Oversaw monthly financial reports, contracts, auditing, budget forecasting, and other accounting-
related tasks
 Prepared cost estimates and payroll

PROYECTOS DE CONSTRUCCION Y FOMENTO

Administrator | April 2017 – October 2018
$2.8 million revenue and 150+ employees company in the construction industry.
Main engineering link between administration, technical staff, and other stakeholders while supporting
the strategic business development in the execution of different construction projects throughout the
country.
 Catapulted annual revenue from 8% to 15% in the first year by implementing changes and
strategies to solidify administrative processes based on client and contractor coordination
 Executed monthly financial reports, budget forecasting, including all expenses, costs, accounts
payable, accounts receivable, and purchases. Prepared cost estimates and payroll
 Directed all business relationships and negotiations with clients and stakeholders, focused on
capturing and sustaining competitive advantage in the construction marketplace

ASOCIACION LIBERTAD Y DEMOCRACIA

Project Coordinator and Quality Assurance | November 2012 – March 2017
Nonprofit organization with 50+ staff members and volunteers.
Planning, executing, monitoring, and evaluating sustainable projects and programs, mainly in areas of
community and social development. Supporting grant analysis on the impact of funds.
 Negotiated and managed the successful implementation of 8 grants and gained at least $900k from
US donors and sponsors to support social projects working with diverse cultural communities
 Optimized the annual expense budget designed to serve 300k people to +500k final beneficiaries
throughout the integration of technical and non-technical activities
 Worked closely with US grant organizations in grant writing, contract analysis, fundraising research,
cultivating donors, outreach, public relations/communications, preparation of proposals and
reports, guiding strategic planning, programming, staffing, board development, and financial
management
 Perform QA/QC review of financial documentation

LOTES MODERNOS SA
Administrative Manager | February 2009 – October 2012
An $8.2M company in the real estate sector with +20 staff members.
Negotiating and enforcing lease agreements and rental contracts within the commercial real estate
sector. Promoting client retention. Coordinating the whole process of hiring, training, coaching, and
developing operational and administrative staff.
 Reached a 97% occupancy rate, 20% increased rent-per-unit, and 25% within 12 months. Improved
the Customer Portfolio: 100% growth in 2 years of management. Achieved 95% of the late recovery
 Led a team within accounting, security, maintenance, inspectors, leasing and tax departments, and
other outside contractors to effectively resolved tenant issues, disputes, and contracts

GRUPO PICACHO S. A.
Operations & Logistics Engineer | June 2006 – December 2008
A national multi-media company with +50 staff members and +150 independent vendors/distributors.
Managing the daily operations on logistics and safety processes, circulation, and marketing
departments, oriented to grow the business through distribution, chain supply, sales, and advertising
strategies to reach the goals according to monthly benchmarks.
 Led cross functional 10member team to develop and implement a global advertising strategy for
$100k and successfully improved circulation by 60% and established 30% of new points of sale in
the first year. Negotiated with shipping vendors to reduce distribution costs by more than $20k per
year
 Implemented innovative strategies across the supply chain, including distribution centers,
transportation, and logistics

Volunteering
As a Facilitator, I recruited, coordinated, and trained +50 volunteer fundraisers for the Liberty and
Democracy Association, a non-profit organization focused on promoting and defending the principles
of freedom, democracy, and justice in Honduras, Central America

Education
 Master in Business Administration Degree specialized in General Management Jan 2010

Karla M. Mendoza | (832) 450-5274 | karla.m.mendoza@hotmail.com

 Universidad San Pablo CEU | Instituto Europeo de Posgrado | Madrid, Spain
 Bachelor Degree in Industrial and Systems Engineering Jun 2001
Laureate International Universities - UNITEC | Tegucigalpa, Honduras

Professional Development
 Safety and Health for General Industry Certification Jun 2020
Occupational Safety and Health Administration (OSHA) Safety Training Institute, Texas, US
 Microsoft Excel Skills for Business Certification May 2020
Macquarie University, Sydney, Australia
 Budgeting and Scheduling Projects Certification Apr 2020
Initiating and Planning Projects Certification Mar 2020
The University of California, Irvine, California
 Internship, The News-Press, Fort Myers, Florida, Administration Aug 2007
 Internship, Paperboy Ventures LLC, Washington DC, Logistics and Operations Sep 2007

Karla M. Mendoza | (832) 450-5274 | karla.m.mendoza@hotmail.com