Feedback information needs to collect

Step1: （ main
interface）

Information ：
version
Information ：
model

Battery
interface
Charger
interface

Warn interface
“not boot”
interface

Fault
interface：
Enter details
fault
information(se
lect the fault
series no. to
check fault
codes)
 History events:
The more
details of fault,
the better for
analyse.

UPS complete and correct series no. to login our service system.

And then Description: When fault happens, what is the details conditions.
Such as How much load, what kind of load, and operation process.