Professional Documents
Culture Documents
OUTCOMES INVENTORY
WILLIAM SWOPE
LEADERSHIP
DEVELOPMENT
Outcomes & Evidence
Progress Inventory*
MINOR IN LEADERSHIP STUDIES
Center for Student Leadership
Development Memorial Union
University of Rhode Island
*The Outcomes & Evidence Progress Inventory is the intellectual property of the Center for Student Leadership Development (CSLD)
at the University of Rhode Island and cannot be reproduced in part, or in its entirety, without the written permission of the acting
Assistant Director of the CSLD.
OUTCOMES
Outcomes (Self-Leadership, Interpersonal and Organizational, Leadership Theories, Inclusive Leadership,
Critical Thinking)
Targeted Classes
Experiences
Evidence
GENERAL INFORMATION
Regardless of your major, you can minor in Leadership Studies.
Requirements may be satisfied by completing 18 or more credits related to leadership and offered by more than one department.
Twelve (12) of the 18 credits must be at the 200 level of instruction or above. A course grade of “C” or better must be earned in each graded course. At least 12 of the credits
must be earned at URI.
No course may be used to apply to both the major and minor fields of study. Courses in General Education or for other minors may be used for the minor* (*this does not
apply to students in the College of Business). With the exception of internship credit, all courses for the minor must be taken for a grade. The Introductory class must be taken
before the internship and the capstone course.
Application for the minor must be filed in your academic dean’s office no later than the beginning of the final semester or term.
Approval of the minor does not guarantee that the suggested courses will be available to you on a schedule correlated with your graduation plans nor guarantee space in any
required course.
Leadership Inventory Revised 08/22/2017 3
CORE REQUIREMENTS- 9 Credits
Required Element Class options Notes
Introductory Course HDF 190: FLITE Only offered in spring for first-year students
3 credits or
HDF 290: Modern Leadership Issues Offered Fall and Spring for sophomores & juniors
Internship HDF 417: Leadership Internship Requires 40 hours/credit with a min. of 80 hours & a max. of 120 hours of documented
3 credits or internship experience for graded credit
Experience through Office of Experiential Learning & Community Engagement
or
Internship Class in Academic Major The only time the major and minor can overlap
Capstone HDF 412: Historical, Multi-ethnic & Alternative Leadership Offered only in the fall with preference given to seniors
3 credits or
COM 402: Leadership & Motivation Offered in the spring and summer with Dr. Leatham
or
BUS 441: Leadership Skills Development Offered in the fall and spring with Dr. Cooper
or
HPR 411/412: Honors Senior Seminar
Must be in Honors or have GPA of 3.3
Portfolio HDF 492: Leadership Minor Portfolio Taken last spring semester of enrollment (some exceptions)
1 credit
AAF 300: Civil Rights Movement in the US COM 402: Leadership and Motivation (capstone option) HDF 416: Leadership in Organizations
BUS 341: Organizational Behavior COM 407: Political Communication HDF 417: Leadership Minor Internship
BUS 342: Human Resource Management COM 415: The Ethics of Persuasion HDF 437: Law & Families in the U.S.
BUS 441: Leadership & Motivation (capstone option) COM 421: Advanced Interpersonal Communication HDF 450: Introduction to Counseling
BUS 443: Organizational Design & Change COM 422: Communication and Conflict HPR 118: Honors Course in Speech Communications
BUS 448: International Dimensions of Business COM 441: Race, Politics and the Media HPR 203: The Prepared Mind
BUS 449: Entrepreneurship COM 450: Organizational Communication HPR 412: Honors Seminar (capstone option)
COM 100: Communication Fundamentals COM 461/462: Managing Cultural Differences in Organizations MSL 101: Introduction to Military Leadership
COM 202: Public Speaking CSV 302: URI Community Service MSL 201: Leadership & Military History
COM 208: Argumentation and Debate GWS 150: Introduction to Women’s Studies MSL 201: Military Skills and History of Warfare
COM 210: Persuasion: The Rhetoric of Influence GWS 310: Race, Class, Sexuality in Women’s Lives MSL 202: Leadership & Team Building
COM 221: Interpersonal Communication GWS 350: International Women’s Issues MSL 301: Leadership & Management
COM 250: Small Group Communication HDF 190: First‐Year Leaders Inspired to Excellence (FLITE) PEX 375: Women in Sport ‐ Contemporary Perspectives
COM 302: Advanced Public Speaking (introductory course option) PHL 212: Ethics
COM 308: Advanced Argumentation HDF 290: Modern Leadership Issues (introductory course option) PSC 304: Introduction to Public Administration
COM 322: Gender & Communication HDF 291: Rose Butler Browne Program Peer Mentoring Program PSC 369: Legislative Process and Public Policy
COM 351: Oral Comm. in Business & the Professions HDF 412: Historical, Multi‐Ethnic, & Alternative Leadership PSC 504: Ethics in Public Administration
COM 361: Intercultural Communication (capstone option) SOC300/WMS350: Women and Work
COM 383: Rhetorical Theory HDF 413: Student Organization Leadership Consulting THE 221: Stage Management
COM 385: Communication and Social Influence HDF 414: Leadership for Activism and Social Change THE 341: Theater Management
HDF 415: FLITE Peer Leadership
Leadership Inventory Revised 08/22/2017 4
BECOMING A POSITIVE LEADER THROUGH DEVELOPMENT & INVOLVEMENT
Wilson, 1998 (URI Memorial Union / Center for Student Leadership Development)
Revised after the publication of Exploring Leadership: for College Students Who Want to Make a Difference by Komives, McMahon and Lucas, 1998.
You need to have your own act together before you can lead others:
2. Lead Yourself
Time management
1. Know Yourself Organization
Self care
Lead Others Strengths
Self discipline
Perseverance
Weaknesses
PROGRESS Develop and maintain family, interpersonal, and
Values
intimate relationships
Needs
PROGRESS Academic, social, personal goals and objectives
Styles
Learning
Teaching
PROGRESS
Personality
Membership
Leadership
RE-EVALUATE
former stages as you progress
4. Develop and Refine Skills
2. Student will demonstrate personal, BUS355 Entirely an online class before online classes were the norm (intro to supply chain management).
organizational, and academic examples of There were no lectures, we had to teach ourselves from reading the textbook and then doing
self-discipline homework questions and exams. Having to do this for any class, yet alone an intro to a topic I have
never had a class in before, is mentally taxing. There was zero human interaction and no one
reminding me to get stuff done, it was all on me. A tip I found useful was setting aside a designated
time 2-3 times a week solely to work on assignments and studying for this class. This mirrors a typical
in-person class with the time set aside for it. I also wrote down all the deadlines for this class, as no
one is there to remind me, something I still do today for all classes.
3. Student will demonstrate the ability to MKT366 Have a professor who I feel has just got something against me. The class is largely based on
manage emotions innovative ideas when creating advertisements and how to implement these new ideas, something that
there isn’t one right answer to. The man just seems to hate on everything I put to the table, but I do my
best to hold the anger and tears back. ):
4. Student will demonstrate knowledge of HDF413 Stress happens to everyone, as it is a result of being human. The key is using strategies to help
stress management methods limit the amount of stress you feel as a result of your everyday tasks. A lot of these rely on
focusing around self-care, doing what makes you, you. Activities include doing your hobbies,
manage your time more effectively and learn to set boundaries, keep a positive attitude, and
seek out social support if necessary. The best first step you can do is getting some physical
activity in and focus on improving your sleep. These are proven to help boost the mood and get
your focus away from what is stressing you out.
Ragland, L. (n.d.). Stress management: Ways to prevent and relieve stress. WebMD. Retrieved
April 28, 2022, from https://www.webmd.com/balance/stress-management/stress-management
5. Student will demonstrate the ability to HDF413 Yoga, Rugby Due to having a loaded schedule with campus involvement, jobs, classes, and just the nature of
manage stress the university workload, it is easy to become stressed. Over the past few years, I have found
some methods to combat this, which work for me. The first one to get away from school and
work is by playing rugby. This is my favorite thing in the entire world to do in my spare time,
meeting a bunch of great guys in similar situations as myself. Another one, which I have started
just recently, is yoga. There are classes offered at the Anna Fascitelli Fitness and Wellness
Center here on campus. This is a great way to stretch out the body, focus on breathing, and
meditation, and just escape your problems for 45 minutes. Lastly, is my mindset of everything
will work out just fine in the grand scheme of things. I do not ever freak out over anything, even
if I have an entire inventory and website to complete in one day (whoops!).
6. Student will express a personal code of
leadership / membership ethics
7. Student will demonstrate practice of the
personal code of ethics
The ones based on social interaction have really developed strongly from all the group work in
classes and rugby practices over the past few years. The execution strengths develop by just
repetition and seeing what sort of strategies of tackling tasks work. Specifically, love of
learning is present in my studies and personal hobbies. I am always trying to expand my
knowledge in everything, whether it be business related, new rugby moves, workout and diet
tips, etc. This is due to having a mindset that no matter how much you think you know, there is
always more to learn. I find it extremely important to surround yourself with people who excel in
areas you do not, while trying to absorb as much of their knowledge as possible. All in all, these
strengths all fit a theme of just living in the moment and enjoying every moment as much as
possible, something I focus on doing each and every day.
17. Student will describe StrengthsQuest HDF290 Completed Gallup Clifton Strengths test and applied them to ourselves, with ongoing conversation as a
Signature Themes, shadow side of class, highlighting any similarities with others. My top 5 strengths are achiever, consistency, focus,
Strengths and/or weaknesses, and adaptability, and learner. Achiever, consistency, and focus are all executing traits. These can be
examples of application (Source = Gallup) developed through schoolwork, working at a job, or on a sports team. A lot of times, they require you to
take the initiative on yourself to get the work done. Adaptability and learner are more flexible of traits.
They are good for pretty much any situation, and traits you want to bring with you wherever you go.
They focus more on leading others, rather than doing the work yourself, along with building good
relations with the people you are around.
In an example of facilitating a group presentation, the first step is to create a general outline of
how the group will accomplish the project. This helps set up my consistency and focus traits. In
order to work with these strengths best, I need a structured plan to follow. Once that is in place,
I follow it to a tee. From there, this is where finding important content to include really comes
into play. This is where I excel with my learner and achiever strengths. This stage is where you
collect all the content that will be the backbone of the presentation. I love this part due to the
vast knowledge you collect, even if you ultimately decide not to include it in the presentation.
This can be crucial if the audience asks further questions, you will be prepared with the correct
knowledge. Lastly, the adaptability trait is useful for every stage of projects. Even with a
structured outline to follow, unforeseen complications will arise. This is where you have to be
able to think fast on your feet and be prepared to make changes you were not anticipating. This
is one of the most important traits to have as a leader. In times of uncertainty, people will look
to you to make a decision on what to do, and you have to be prepared to lead them in the right
direction.
Clifton Strengths. (n.d.) The 34 Clifton Strengths Themes Explain Your Talent DNA. Clifton Strengths.
https://www.gallup.com/cliftonstrengths/en/253715/34-cliftonstrengths-themes.aspx
the Mind Tools Content Team by the Mind Tools Content Team, Team, the M. T. C., wrote, Y., wrote, B. T.,
& Wrote, A. (n.d.). Frederick Taylor and Scientific Management: Understanding taylorism and early
management theory. Taylorism and Scientific Management - from MindTools.com. Retrieved May 3, 2022,
from https://www.mindtools.com/pages/article/newTMM_Taylor.htm
22. Student will describe personal BUS341 In a group project, there were many stages to conducting a business plan. We used a similar strategy to this
Scientific Management theory, unintentionally. First, we identified everything we needed to accomplish within
the four steps of our project. This included the end goals, along with the steps and requirements for each section.
Next, we made sure everyone was qualified for each portion of the project, guiding them through “training”, if
they weren’t. Next, if anyone came into any troubles, we helped provide feedback on how to improve it, if they
ran into any roadblocks. Lastly, we divided the work up per section, so we all worked on each chunk of the
project evenly.
Burkus, David (Mar. 18, 2010) Transformational Leadership Theory. David Burkus.
https://davidburkus.com/2010/03/transformational-leadership-theory/
34. Student will describe personal BUS247 As a group, we took on the task of helping a local business transition to the evolving circumstances of covid. We
application of the above theory identified the need to change during the covid lockdown, as customers could no longer feel safe to shop in the
(Sashkin) stores. We created a vision of keeping operations running during this time, and acted on them, as we
implemented curbside pickup, home delivery, and covid spacing lines at the checkout.
Villanova University. (Feb. 18, 2020) What is Ethical Leadership? Villanova University.
https://www.villanovau.com/resources/leadership/what-is-ethical-
leadership/#:~:text=The%20four%20V's%20stand%20for,create%20a%20strong%20ethical%20leader.
38. Student will describe personal MKT365 The 4 V’s are very much prevalent in businesses. In the Marketing Principles class, I took J term of sophomore
application of the above theory year, we learned about how each aspect applies to running a successful business. We had to work in teams to
(Grace) create a business plan, with each of the 4 V’s a strong component of the assignment. For values, that is found in
the company’s statement of purpose, what it is founded upon. Vision is where the company sees itself going in
the future. Voice is how they communicate that vision with others, while virtue is the behavior in which they act.
39. Student will show knowledge of BUS366 Situational Leadership is designed in a way for the leader to change their leadership style based on the scenario and the
the “Situational Leadership” person. Each individual person responds to situations differently, so there is no “one size fits all” best leadership style in
theory by Hersey & Blanchard every case. I had a class over the J-term last year where the professor tried different approaches and examples for
different types of students to understand. There was a group of exchange students from China, so he tried using
examples they could relate to. He asked them for examples from China, while also giving some examples from America
in comparison.
The Center for Leadership Studies (n.d.) The Right Leadership at the Right Time. The Center for
Leadership Studies. https://situational.com/situational-leadership/
40. Student will describe personal GEO100G In my geology class sophomore year, we were assigned a group project about a natural disaster of
application of the above theory out choosing. My group worked on the impact tsunamis have on smaller islands in the
(Hersey & Blanchard)
Mediterranean. Of the four other members, two of them were super engaged, going above and
beyond and did not need much guidance with what needed to be done. The other two were not
really that interested in the assignment and really needed to be pushed along. We were working on
a google doc shared among us, so I typed out everything that needed to be done and had them
split up a few sections to get them back on track. This helped them see exactly what it was they
should
be doing and helped the group finish the work that much quicker.
41. Student will show knowledge of HDF290 Relational leadership is a great model for making everyone feel valued. All opinions are heard and weighed
the “Relational Leadership” carefully before the leader eventually deciding. This creates a positive work environment that encourages
model by Komives, McMahon & employees to contribute their thoughts and ideas. The boost in team morale will lead to a higher level of
Lucas commitment from the employees to the organization. This obviously gives the organization great value, as they
have highly engaged employees eagerly volunteering ideas for their company.
What is the Relational Leadership Model? Graduate Programs for Educators. (2020, September 14). Retrieved
April 28, 2022, from https://www.graduateprogram.org/2020/09/what-is-the-relational-leadership-model/
42. Student will describe personal MKT366 In a group project for a marketing class, the relational leadership theory was unintentionally used. As we were
application of the above theory brainstorming ideas, we were on a zoom call. Instead of just shooting down any ideas we did not necessarily
Leadership Inventory Revised 08/22/2017 1
(Komives et al) agree with, we wrote everything down, then followed up each idea by briefly listing where we would go with
that idea from there. This way everyone is encouraged to fire off everything that comes to mind, and not have to
worry about getting it rejected right away. We ended up picking one of the ideas that was not one of our first
choices, so this method is a good way to encourage brainstorming.
43. Student will show knowledge of HDF413 Constructivism is a method of teaching where the students are actively engaged in the lesson, with the teacher
the concept of constructivism playing a facilitator role. This is opposed to the traditional methods of just passively learning, through
notetaking methods, for example. The constructivism theory found that students learn best when actively
engaged in the learning experience, as learning is inheritably a social process. The goal of a teacher using this
method is to create a relatable experience for the student that allows them to construct knowledge from.
Constructivism. Office of Curriculum, Assessment and Teaching Transformation - University at Buffalo. (2022,
March 23). Retrieved April 28, 2022, from
https://www.buffalo.edu/catt/develop/theory/constructivism.html#:~:text=Constructivism%20is%20the
%20theory%20that,%2Dexisting%20knowledge%20(schemas).
44. Students will describe personal MGT441 Tutoring, HDF413 Constructivism plays a major role in facilitation features. I have had the opportunity to implement
examples of implementing constructivism while teaching a group, or facilitating a class, several times. In the example of MGT441, we were
constructivism teaching the topic of crisis leadership. This was one of the more interesting topics taught in that class, as we got
a very high amount of class engagement. First, we introduced some basic information about the topic through a
brief homework reading the night before. This allows the students to come prepared with a starter level of
information. As we slowly dive into more depth of the topics, we engage our students, allowing them to offer
their input on what they would od in certain crisis scenarios. This opens class discussion up, as other students
might tend to act differently, so they would also engage in conversation of how they would act. This method of
teaching is much better than the traditional methods of straight notes and maybe a few broad class discussion
questions at the end.
45. Student will demonstrate HDF290 The Experiential Learning Model focuses on teaching through experiences. The model suggests that cognition,
knowledge of the Experiential environmental factors, and emotions influence the learning process. Concrete experience provides information
Learning Model (Kolb) that serves as a basis for reflection. From these reflections, we assimilate the information and form abstract
concepts. Experiential learning can be good for helping people explore their own strengths when learning new
things.
Cherry, K. (2020, May 15). The David Kolb theory of how experience influences learning. Verywell Mind.
Retrieved May 3, 2022, from https://www.verywellmind.com/experiential-learning-2795154
46. Student will describe personal HDF413 During the group presentations for HDF413, we had to teach the class about a leadership theory. We used a mix
application of the Experiential of a traditional and experiential teaching method. To start, we filled the class in on the basics of the theory by a
Learning Model (Kolb) traditional notetaking lecture. Then, we led everyone outside to do a class facilitation to reinforce what they
learned. This opened the floor for reflection about the activity and leadership theory. This experiential aspect
seemed to be far more effective than just spewing facts at their faces for an entire class period.
Brown, Zach R. (May 10, 2017) Problematizing the Social Change Model of Leadership
Development. Thinking Race Blog.
https://thinkingraceblog.wordpress.com/2017/05/10/problematizing-the-social-change-model-of-
leadership-development/
48. Student will describe personal BUS247 NABA In the social change model, the goal is to create a positive change while considering the different
application of the above theory values of individuals, groups, and communities. In my innovation and design class fall of Junior
(Astin et al)
year, we were tasked with responding to the ongoing pandemic as a small business. My group
chose the perspective of a local URI apparel business. The changes we made had to motivate the
workers and customers of the store, while also being a positive business venture, and following the
current covid protocols. One of these changes we made was the implementation of online
shopping, where the customer can pick out what items they want, and an employee will have them
ready for pickup to avoid having too many customers in the store. This is in the best interest of the
customer, a successful innovative shopping option for the business, and follows the guidelines to
keep the community safe from covid.
From my freshman up through Junior year, I was a member in the National Association of Black
Accountants (NABA) student organization, even serving as the Vice President Junior year. The
organization was centered on creating diversity in the accounting industry, which is
predominantly white male dominated. There would be bi-weekly meetings, where we had a
guest speaker from an accounting firm come in. Their presentations typically focused on
developing professional skills, such as resume workshops, mock interviews, career path advice,
etc. This type of access is not always available to underrepresented demographics, so these
meetings can be extremely valuable.
49. Students will demonstrate
knowledge of the “Leadership
Identity Development Model” by
Komives et al
Isha Joshi Follow Education at choithram school. (n.d.). Ohio & Michigan State Theories of Leadership.
SlideShare a Scribd company. Retrieved April 28, 2022, from https://www.slideshare.net/ishajoshi503/ohio-
michigan-state-theories-of-leadership
54. Student will describe personal ACC403 In my federal tax class spring of Junior year, we were assigned groups to create a tax return in. This was at the
application of the above theories height of covid, so one of our members joined the class from the zoom call, while our other member, and
(Michigan & Ohio State) myself, were in the classroom. We did not have a means of communicating with this person over zoom, as it was
on the professor’s call-in front of the entire class. We ended up working on the tax return there in that class and
got nearly all of it completed, then and there. The distant member did not really have a chance to put his input
into the project, so we emailed him what we had and asked to review it over. For the zoom call guy, we used the
relation-oriented leadership style, as he was not able to meet us in person, due to circumstances out of his
control. Both the other member, and I, were using the task-oriented leadership style with one another. We were
able to work towards the task of the tax return project.
55. Student will demonstrate
knowledge of Charismatic
leadership
56. Student will describe personal
application of the above theory
57. Student will demonstrate
knowledge of contingency
approach to leadership by
Fiedler
58. Student will describe personal
application of the above theory
(Fiedler)
59. Student will demonstrate
knowledge of Path-Goal theory
by House
60. Student will describe personal
application of the above theory
(House)
61. Student will demonstrate
knowledge of Leader Member
Exchange (LMX) theory by
Dansereau, Graen & Haga;
Graen & Cashman; Graen
62. Student will describe personal
application of the above theory
(Dansereau, Graen & Haga;
Graen & Cashman; Graen)
63. Student will demonstrate
knowledge of Leadership
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
69. Student will demonstrate how cultural
anthropology / paradigms relate to
leadership
70. Student will describe personal example
of using cultural anthropology /
paradigms as a leader
71. Student will demonstrate knowledge of
the “Cycles of Socialization” (Harro)
theory and its uses in leadership
72. Students will demonstrate personal
application of the “Cycles of
Socialization” (Harro)
73. Student will demonstrate knowledge of
the “Cycles of Liberation” (Harro) theory
and its uses in leadership
74. Student will demonstrate personal
application of the “Cycles of Liberation”
(Harro)
75. Student will demonstrate knowledge of
the “Configuration of Power” (Franklin)
and its relationship to leadership
76. Student will demonstrate personal
application of the “Configuration of
Power” (Franklin)
77. Student will demonstrate knowledge of
racial identity development (Cross &
Fhagen-Smith; Rowe, Bennett &
Atkinson; Ferdman & Gallegos; Kim;
Horse; Renn etc.)
78. Student will demonstrate personal
application of model(s) of racial identity
development above
79. Student will demonstrate knowledge of
models related to gender / identity /
gender identity development (Lev;
Bussey; Bussey & Bandura; Bilodeau;
Gilligan; Belenky et al; etc.)
80. Student will demonstrate personal
application of model(s) of gender identity
above
81. Student will demonstrate knowledge of
additional social identity development
model(s): Sexual ID, Faith & Spirituality,
Disability, Social Class (Dillon et al;
Fowler; Parks; Astin et al; Peek; Smith;
https://organizingengagement.org/models/developmental-model-of-intercultural-sensitivity/
90. Students will demonstrate personal HDF413 While learning about this model in HDF413, we had to take time to reflect on where we were personally
application of the “Model of Intercultural on the scale. I have definitely seen growth over the past few years. Before college, I grew up in the
Sensitivity” by Bennett predominantly white town of Smithfield, so I was not exposed to any type of diversity. I would say I was
actually in the minimization stage, as I did not really deal with any experiences. That all changed the
99. Student will PHL212 The entire class focused around studying ethical theories and interpreting their meaning and influence in our lives. Often, it came down to how each
demonstrate one of us individually interpreted the reading for each theory. We were asked to share with the class personal examples of how we relate to the
proficiency of theory and how it will impact our life for similar situations in the future. This is far different than just reading about a theory and having a test on it,
critical thinking this method of critical thinking helped resonate the material learned from the theories much deeper.
10 Student will show
knowledge of
0. metaphorical
analysis to
critically analyze
self and
leadership
situations
10 Student will
demonstrate
1. proficiency of
metaphorical
analysis to
critically analyze
self and
leadership
situations
10 Student will show HDF492 When faced with a problem, it is crucial to come up with the right decision. There are several different methods to come up with this decision, all
knowledge of at based on the team around you and the situation you face. The first is brainstorming. This method focuses on listing out all the potential decisions you
2. least five decision could make to get out of this predicament. Next up is the Delphi method. This contains sending out an anonymous questionnaire to each member of
making methods the group, to generate responses. This may take a while to conclude but could be useful if there are a lot of scheduling conflicts. The RAPID
framework method is used to tackle complex problems. In this method, you recommend and agree upon a decision, allow input, then decide and
perform the decision. The Multi-vote decision method is a popular way to eliminate options. In this method, a member typically gets the ability to
vote for one-third of the total options. The goal is to eliminate the unpopular options, while keeping the ones that seem favorable. Last up is the
Nominal Group Technique. This also allows members to stay anonymous while giving feedback, as they write down their ideas on a piece of paper.
The group then ranks all the ideas on importance.
conflict
management
10 Student will
demonstrate the
6. ability
to synthesize multi
ple knowledge
perspectives
(course work),
competencies
(communication,
writing,
information
literacy or
mathematical/stati
stical skills) and
responsibilities
(global, diversity &
inclusion or civic
knowledge)
10 Student will MGT44 Crises are fast-developing events that put an organization at risk and force action. The two types of crises are routine and novel
demonstrate 1 crises. In a routine crisis, the risks are known, and organizations have established procedures set prior. A novel crisis occurs
7. knowledge of
unforeseen, with the impact unknown. There is usually no plan set in place for these. To get through a crisis, action must be taken,
leadership that is
used in crisis (i.e., but leaders should be transparent in communication with their followers. To help get through crises as smoothly as possible, it is
James & Wooten; important to have organization-wide Crisis Management Plans set in place. These plans detail how they will react, with who is in
Garvin; Covey; what role. The goal of these plans is to quickly identify and contain the crisis from doing more damage than needed, while finding a
Frohman; solution to eliminate the crisis. It is important to continue to be on the lookout for new threats, as they can evolve through time.
Lalonde;
Schoenberg; Joni; https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7254531/#:~:text=Personal%20and%20organizational%20worldviews%20affect,mak e
Braden et al; etc.)
%20it%20through%20a%20crisis.
10 Student will COM10 In a COM100 class, our group had to present a group speech persuading the need to take action on a social issue. Our topic was the
describe 0 ongoing issue of a beach cleanup, due to trash being left behind. We were given four weeks to work on the speech, which is more
8. examples of
than enough time. We decided to meet every Tuesday and Thursday, to ensure we would be on track to get it done. At first,
Leadership Inventory Revised 08/22/2017 2
leadership in crisis everything was going quite swell. The first meeting was just focused on brainstorming, with everyone contributing pretty evenly.
situations (i.e., Since we had what seemed like a lot of time, some members began to push the group work off for later, which could be foreseen.
application of
This would be classified as a routine crisis. The group members that stayed active still carried on the best we could in their absence.
James & Wooten;
Garvin; Covey; The day before we were scheduled to present and had everything all planned out, one of our members had a family emergency and
Frohman; had to take time off school for. This would be a novel crisis, as it was completely out of the blue. Our group ended up having to
Lalonde; readjust our individual presentation lengths to accommodate for the missing member’s material. All in all, both crises were handled
Schoenberg; Joni; pretty well.
Braden et al; etc.)
Outcome Target Additional Experiences Descriptive notes regarding learning and practice
class
109. Student will demonstrate knowledge of HDF492 Active listening requires listening attentively to the speaker, understanding what they are
active listening techniques saying, then respond and reflect on what was said. Some useful techniques are paying attention
to the speaker’s body language, along with other nonverbal cues. The six steps of active
listening include paying attention, withholding judgement, reflecting, clarifying, summarizing,
and sharing. We need to be consciously aware of these six steps, as we may unintentionally be
sending the wrong message to the speaker.
Use 6 active listening skills & techniques to coach others. CCL. (2022, January 7). Retrieved
April 29, 2022, from https://www.ccl.org/articles/leading-effectively-articles/coaching-others-
use-active-listening-skills/
110. Student will describe examples of using Rugby Treasurer As the treasurer of the rugby team, it is my responsibility to collect every member’s team dues.
active listening skills Some guys have certain financial situations that require some extra time to get the money in. I
make my best effort to exhibit these active listening skills, since we’re just a bunch of bunch
college kids. Typically, I listen to what they have to say, with eye contact, nod my head at the
end, and then offer some type of payment plan that fits their needs.
111. Student will demonstrate knowledge of BUS341 In this theory, group communication starts by identifying and assessing a problem. The next
functions of group communication by step is to gather and evaluate information about the problem or decision. Next, the group creates
Hirokawa a variety of alternative proposals for handling the problem and discusses the objectives it desires
to accomplish the given problem. Lastly, the objectives and alternative proposals are evaluated,
and a decision is made. Group communication is greatly influenced by each of its members and
because of this, there can be a wide variety of outcomes or answers.
Receiving and giving effective feedback. Centre for Teaching Excellence. (2020, May 13).
Retrieved April 29, 2022, from https://uwaterloo.ca/centre-for-teaching-excellence/teaching-
resources/teaching-tips/assessing-student-work/grading-and-feedback/receiving-and-giving-
effective-feedback
Leadership Inventory Revised 08/22/2017 2
114. Student will describe examples of giving BUS315 Research essay about how certain laws have impacted society. We submitted a rough draft, then
and accepting feedback. commented feedback for improvements on 3 classmates’ papers. Then submitted a final copy after
adjustments were made. My paper was on the NFL suspending players and them appealing to the
courts. The feedback I was given helped me restructure my essay in a way to flow better for the reader,
while also providing more details for one of the evidence pieces. In particular, I had to change up the
order of the cases I used for examples. I changed them to be in chronological order, as one of the
court rulings referenced the first case. This made it easier for the reader o understand the
reasoning behind the ruling. I also changed up my intro and conclusion paragraphs to make the
reader become ore engaged in the essay and leave with the overall message at the top of their
minds. This feedback really helped take my essay up a level, with changes I probably would not
have thought of proofreading my own writing. My feedback I gave others was mainly on grammar
and sentence structures. This is just simple errors that you catch by proofreading the writing. I
also recommended better transitions in between topic paragraphs, something they found to be
very useful. This naturally creates a better flow between points and not make it sound like a list
of examples.
115. Student will show knowledge of the 7D
coaching model (Knott)
116. Student will demonstrate personal
application of the 7D Model (Knott)
117. Student will show knowledge of elements HDF492 Most outstanding leaders can influence the outcomes of difficult but vital conversations,
of a Crucial Conversation and steps to without offending others. Crucial conversations involve 3 key components: high stakes,
maintain dialogue and move to action differing views, and strong emotions. When dealing in crucial conversation, you should first
(Patterson, McMillian & Switzler) start with the heart, stating what it is you want. Be aware of the nonverbal cues of whom you
are in dialogue with, and state your path, then follow up with action.
Book summary - crucial conversations: Tools for talking when stakes are high. Readingraphics.
(2022, April 11). Retrieved April 30, 2022, from https://readingraphics.com/book-summary-
crucial-conversations/
118. Student will describe examples of MKT365 In my marketing class, our professor had us come up with a vision for ourselves in the future. I
engaging in a Crucial Conversation had mentioned I envisioned myself becoming a CFO one day. The professor used to work as a
CMO at the Rhode Island Blood Center, and still had connections there. He pulled me aside
after class, helping me create some steps to do in the next few years, including taking the
leadership minor, that would help accelerate my path. He left off with setting me up with a
colleague of his, who is a CFO, to meet over coffee.
119. Student will demonstrate knowledge of HDF413 The main goal of the facilitator is to guide the discussion. They often do not have perfect
facilitation techniques knowledge about the topic but excel at keeping the conversation flowing. Some successful
techniques for facilitating are opening with a check-in, practice using active listening, pause to
allow reflection, and encourage participation.
Tsao, T. (2018, December 29). 10 facilitation techniques that will make your meetings sing.
meeteor. Retrieved April 30, 2022, from https://www.meeteor.com/post/meeting-facilitation-
techniques
How to conduct a debrief - top seven tips for successful reflections. playmeo. (2019, August
21). Retrieved May 1, 2022, from https://www.playmeo.com/how-to-conduct-a-debrief/
122. Student will demonstrate proficiency of de- NABA VP As the Vice President of the National Association of Black Accountants, I had to attend the
briefing techniques biweekly Presidents meeting with a representative of the College of Business, as well as the
Presidents of all the other COB student organizations. My responsibility there was to debrief
them on all of our club’s activity of the past two weeks, as well as plans for the next two weeks,
plus planning beyond that. After the meeting, I had to inform our President in on the
information and feedback presented to me at the meeting.
123. Student will demonstrate knowledge of
framing based on psychology and its use in
group facilitation
124. Student will demonstrate proficiency of
framing based on psychology and its use
in group facilitation
https://www.businessballs.com/leadership-models/four-frame-model-bolman-and-deal/
126. Student will describe personal application BUS345 There are four frames of the Bolman and Deal model: structural, human resource, political, and
of organizational analysis using the four symbolic. During the Business in Society class, which I took over the J-term Junior year, we learned
frames of organizations, and breaking the about a case study into how the company Patagonia operates on all four of these aspects. In the
frame / reframing (Bolman and Deal) structural frame, this is the most basic among the business level, since it is purely performance based.
This can usually be measured using basic performance metrics, such as sales, profit, revenue, cost,
along with more in-depth financial ratios. On the other end of the spectrum, the human resource frame
focuses on serving human needs on a relationship level. This can be tied into the fun work environment
that Patagonia was trying to build. The founders were avid outdoorsmen, with their office on the
beaches of California. Every time there was a high tide, everyone in the office would drop everything
they were doing and go catch some waves. This would be unheard of at any other company, but it is
something they have built their company around. Sharing passions and interests outside of just work
helps the employees connect with each other on such a deeper level, which would in turn create a
higher employee retention rate. The political frame focuses on generating the most bang for your buck
with scarce resources amongst the entire company. In their early years, Patagonia was struggling and
was planning to unfortunately make staff cuts to survive. They let their employees review their
financials and actually found a way to make cost-saving moves in other areas and keep all of the staff,
which is a company value. They were able to successfully reframe the pollical frame and still
accomplish the goal of cutting costs. Finally, the symbolic frame upholds the company values and
traditions they were built upon. The founders of Patagonia were major environmentalists. In 2008,
during the financial crisis, they put out an entire one-page advertisement in The New York Times. They
told customers NOT to buy their jackets if they already had one, as the older one would end up
creating waste in the community. This move that was widely ridiculed actually proved to increase
customer loyalty, followed by an increase of sales. Patagonia is one of the shining examples I have
come across for the Bolman and Deal model.
127. Student will show knowledge of organizing HDF492 Public meetings should make progress toward the goal of solving public problems. When
meetings / setting agendas / and leading organizing a meeting, it is your responsibility to plan the agenda and effectively lead the
meetings meeting. When planning the agenda, it is important to first define the results, list the topics of
the meeting, and plan participation strategies of the meeting participants. Open-ended surveys
Leadership Inventory Revised 08/22/2017 2
are a great method of engagement at the end of meetings.
Hinz, A. L. (n.d.). Planning an effective meeting agenda. UMN Extension. Retrieved May 1,
2022, from https://extension.umn.edu/leadership-development/planning-effective-meeting-
agenda
128. Student will describe personal examples of BUS247 In a BUS247 course, our group had a case study where we were the owners of a small business that
organizing meetings / setting agendas / sells URI apparel. We had to describe the issues covid-19 has had on the business and incorporate
leading meetings any modifications we have made during these times. We first communicated by group chat over text,
but decided it was best to meet up. Unfortunately, we could not meet in person due to covid
restrictions. I helped organize a set time to meet via the zoom 2-3 days a week for the 4 weeks we
were working on this project. We laid out everything that needed to be done and divided it up between
us in the initial meeting. The group as a whole decided to meet every Monday on zoom to talk about
the progress we had during the previous week and our plan for the current week. It was important to
stick to the meeting structure, as not everyone could stay on the call for more than 30 minutes.
Knowing this restriction, we made sure to work on the most important tasks first, where there is
a lot of brainstorming needed from the entire group, so that way everyone is able to give an
opinion. We then divided up the remaining tasks for the week, so everyone could do it on their
own time. If anyone had a question during the week, they would put it in our group chat, and I would
check it out and give advice right away. This method of feedback was definitely used a lot, as
sometimes people just wanted a fresh pair of eyes to overview their work or get a second
opinion. There wouldn’t need to be an entire zoom meeting just for tasks like these. In the final
week, we made sure to have it all wrapped up on the Tuesday, so we had three days to review it and
make any final changes before it was due on Friday.
129. Student will show knowledge of
Parliamentary Procedure
130. Student will show knowledge of techniques HDF492 People can be difficult in many areas of our lives. The most important thing is to focus on our
for working with difficult people reactions, as that is the only thing, we can control. Some useful techniques focus heavily on
connecting with them personally, such as treating them with compassion and kindness, respect,
and finding something in common. If this does not work out as planned, it is best to just stay
calm and ignore them the best you can. Remember not everyone will always be cooperative and
you shouldn’t let one bad interaction ruin your day.
Apodaca, M. (2020, January 6). How to Deal with Difficult People: 10 Expert Techniques.
Lifehack. https://www.lifehack.org/articles/communication/how-deal-with-difficult-people.html
131. Student will describe personal examples of ACC403 I had a tax return where I had to prepare in a group with 2 others. One member was helpful and
using techniques to work effectively with worked diligently with me, but the other was on the class via zoom and not in person with us. He
difficult people basically just did nothing since he could not really connect with us as we did the project in class.
Before meeting in class, we had each filled out our own personal tax returns and then in class
compared our results. This allowed an opportunity for us to have dialogue on any mismatches
from our results. The professor gave us enough time to bang it out within that one class period.
The other member not being there basically made it so he could not input his opinions into the
project. We ended up emailing him our work, allowing him the chance to put in his feedback before we
ended up submitting. Overall, I think this was the best move to allow him the chance to add to the
report, since he was not able to meet in person and did not set up to meet with our group in
class through zoom.
MasterClass Staff. (Nov. 8, 2020) How to Recognize the 5 Stages of Group Development. Master
Class. https://www.masterclass.com/articles/how-to-recognize-the-5-stages-of-group-
development#what-is-tuckmans-model-of-group-development
133. Student will describe personal examples of BUS341 In my Organizational Behavior class during spring of sophomore year, we had to do a group case
group development in use study. There are five stages of group development: forming, storming, norming, performing, and
(Tuckman/Tuckman & Jensen, Bennis or adjourning. The forming stage was done in class when we were allowed to pick our group members.
others). We had already gone over what was required to be completed for each of the four steps of the
assignment, so we immediately set up group goals and assigned each other roles. In the storming
stage, there was a little miscommunication on some parts of who was supposed to do what part of the
assignment, as there was some overlap. We were able to work out all the kinks in the norming stage
and focus on the task at hand. In the performing stage, we were able to become hyper productive and
bang out the assignment. Following this, we all congratulated each other on a successful case study in
our text group chat to finish off the adjourning stage.
134. Student will show knowledge of group roles HDF492 Group roles are broken into four categories: task, social-emotional, procedural, and individual.
and how they contribute to group dynamics Task roles work on the actual production of the project. These may include the task leader,
(Johnson & Johnson; Benne & Sheats; information and opinion gatherers, devil’s advocate, and energizer. Social-economic roles focus
Knowles & Knowles; etc.) on the relationships part of the group. These include the Social-economic leader, encourager,
followers, tension releasers, and compromiser. Procedural roles are concerned with how the
group accomplishes its task. This includes the facilitator, gatekeeper, and followers. Individual
roles include any role “that detracts from group goals and emphasizes personal goals”. This
includes the aggressors, blockers, self-confessors, and jokers. It is important to remember you
can play more than one role at once per section.
Phil Venditti, Open Course Library. (2022). Groups Roles | Introduction to Communication.
Lumen Learning. https://courses.lumenlearning.com/introductiontocommunication/chapter/
groups-roles/
135. Student will describe personal examples of BUS341 While working on a group project my group roles often varied. I was the task leader throughout
group roles and how they contribute to the entire process, while also being an information gatherer and energizer at certain times. As
group dynamics (Johnson & Johnson; backed by my strengths assessments, I personally excel at completing the actual tasks in the
Benne & Sheats; Knowles & Knowles; etc.) projects. I also happened to be the facilitator, mapping out the meetings ahead of times and
making sure everything was going according to plan. In the social-economic category, I filled
the roles of encourager and follower. We had a social-economic leader who kept the positive
vibes flowing throughout, which helped the group dynamic a lot.
136. Student will show knowledge of effective HDF492 Mass communication professionals almost always work in teams. Different members of the
memberships skills in groups group bring their skill sets and competencies to the overall task. Some common skills of an
effective member in groups are acknowledging and working through conflicts openly, respect
other members, works for consensus on decisions, and is committed to team objectives. Notice
how all these examples include working with other members with the success of the group as
the main objective.
Paul, N. A. H. K. A. (2015, October 21). 1.3 Team Membership Skills – Information Strategies
for Communicators. Pressbooks. https://open.lib.umn.edu/infostrategies/chapter/1-3-team-
membership-skills/#:%7E:text=Respects%20and%20is%20tolerant%20of,Encourages
%20feedback%20on%20own%20behavior
Leadership Inventory Revised 08/22/2017 2
137. Student will describe personal examples of COM100 Had to create a group presentation, creating change in the local community. We chose to do a
membership skills in use beach cleanup program. As a member of the group, I had to respect others’ opinions during the
brainstorming phase, while keeping everyone committed for the deadline. Everyone had their
own personal conflicts with meeting times, but ultimately we had to put our own agendas aside
and do what was right for the sake of the group and just get the project done.
138. Student will show knowledge of the
Challenge and Support theory by Sanford,
and its relationship to organizations
139. Student will describe personal examples of
using the theory of Challenge and Support
(Sanford)
140. Student will show knowledge of the HDF290 The goal of informative speaking is to teach an audience something using objective information.
construction / elements of informative and Three organizational patterns that are particularly useful for informative speaking are topical,
persuasive speeches chronological, and spatial. In informational speeches, it is essential to cite your sources, as this
will help build your credibility. Also, make sure to never voice your opinion, or use the first
person in informational speeches. Straight facts. Persuasive speaking seeks to influence the
beliefs, attitudes, values, or behaviors of audience members. In persuasive speeches, you want
to get the audience to take action in some form on the topic you are bringing to their attention.
The structure is to start with a claim, provide evidence, followed with a call to action.
141. Student will demonstrate proficiency in HDF290 MKT265 We were given a leadership theory to research and present to the class. I worked with one other
informative and persuasive public speaking person, and we were given the Social Change Model of Leadership Development. This was an
informative speech, so my partner Liz started with the purpose and mission statement behind the
model. I then went on to explain the flow chart associated with the model and finished explaining the
different aspects and an example. While doing so, I showed how each of the components related
to one another, with all the aspects falling under the main component of change, all in my own
words. This demonstrated that I not only was able to reiterate the information I found on the
interwebs, but that I understand what I was saying. I then followed all this up with an example
that related to the seven aspects of the model, while all focusing on change. This was where the
presentation really lit some lightbulbs in the viewers’ heads on what the model was about.
During the first week of a MKT265 class that I was taking over J-Term, our professor had us do
a minute long elevator pitch. This was based off of no preparation, so we can see the
improvement when we redid them at the end of the semester. I, like many others, started with
very basic information, suh as name, school and year, major, etc. The point of the pitch was to
land a job in the field you were studying. In my initial e-pitch, I was just listing off organizations
I’m involved wih on campus, thinking that in itself would hold value. What I learned from the
class and corrected at the end of the semester, was that after mentioning the experience, relate
it to the role you have your eyes set on. You want to help them picture how you add value to
their team. This is now something I think of every time someone asks me about myself. You are
trying to persuade them how you might help them out in return.
went around for a speed-run of mock interviews with actual hiring professionals. We were able
to practice walking in, shaking their hands, keeping a smile on our faces, and answering some
typical interview questions.
Monster. (2021) Interview cheat sheet and prep tips. Monster. https://www.monster.com/career-
advice/article/interview-cheat-sheet
145. Student will describe personal examples of BUS390 Had to attend a large seminar event where they went over topics such as resumes, cover letters,
preparing for and being interviewed applying for jobs, interview tips. Then we were required to attend the COB Career Day, where we had
the opportunity to network with recruiters and set up an interview. For the interviews, a lot of them are
online due to covid. The night before, I make sure I am prepared with background information on the
company and interviewer, along with a few potential questions to ask. I make sure I am set up 15
minutes early for the interview, with a quiet environment, good lighting, stable internet connection,
neutral background, well dressed, hydrated and ready to go.
146. Student will show knowledge of effective
collaboration / coalition building (Sources:
Cilente/Komives et al; NCBI; etc.)
147. Student will describe personal examples of
working in collaboratives/coalitions
Coach Diversity Institute. (2021) Ten Strategies For Holding Difficult Conversations About Diversity.
Coach Diversity. https://coachdiversity.com/blog/ten-strategies-for-holding-difficult-conversations-
about-diversity/
149. Student will demonstrate proficiency in HDF290 We had a diversity and inclusion unit, with an assignment where we took a highly reputable company
communicating and engaging in difficult and examined their diversity statement. Mine was the National Football League and created a visual
dialogues related to diversity and inclusion. guide highlighting the main issues, realities of the situation, moral and ethical considerations, legal
factors, and leadership theories used. My main points highlighted the breakdown of races in both the
player base and team officials, what has been implemented to help improve diversity, and the progress
that has been made.
150. Student will describe ways to maintain HDF492 Often, accountability can determine what makes a good or bad leader. Nobody wants to follow
accountability in leadership / member someone that consistently casts the blame onto everyone else. You can improve the
relationships accountability within your team by choosing one specific person, with clear expectations for the
job, while following up and holding them to that standard. Once accountability is clear, formal,
and widely communicated, it will improve the way your team works.
Brearley, B. (2021, July 9). 5 simple ways to improve accountability in your team. Thoughtful
Leader. Retrieved May 1, 2022, from https://www.thoughtfulleader.com/improve-
accountability-in-your-team/
151. Student will describe personal examples
related to maintaining accountability as a
leader
152. Student will describe ways to build HDF492 The members of groups and organizations are always changing. As new members come in, it is
relationships between leaders and essential to get them comfortable with their new group members. The best way to do that is to
members build the relationships, especially between leaders and members. Some effective tactics are to
create a culture of listening, recognize emotions, praise the members, while developing shared
values. The goal is to connect with them on a personal level, while still wanting them to strive
for greatness, giving them recognition when they hit those high standards.
A. (2019, December 18). 7 Ways To Build Great Relationships With Your Team. Be Leaderly.
https://beleaderly.com/7-ways-to-build-great-relationships-with-your-team/
153. Student will describe personal examples of Rugby As a member of the rugby team for the past three years, we must recruit each year. This requires
building relationships with members as a me to connect with the younger players, as they are just starting out on the team, and in some
leader cases, the sport. I take pride in being one of the best teammates around, so this is very important
to me. I try to just be as helpful as possible, giving them tips, while also getting to know them
personally. The biggest thing is to just create a safe environment to share anything if they need
to, while getting better as a rugby player.
154. Student will describe how credibility applies HDF492 There are certain qualities that leaders need to have if they want to attract and then retain talent,
to leadership, as well as the characteristics so it's important to recognize these qualities and work hard to create that strong sense of
and skills of a credible leader leadership businesses need to grow stronger. These include honesty, integrity, communication,
respectful, trustworthy, hardworking, and maintain a positive attitude. The best leaders do not
even have to be the best workers. More so, how they deal with others and treat them.
Heitzman, A. (2020, February 6). Leadership Credibility: 10 Qualities Every Employee Looks
For in a Leader. Inc.Com. https://www.inc.com/adam-heitzman/leadership-credibility-10-
qualities-every-employee-looks-for-in-a-leader.html
Leadership Inventory Revised 08/22/2017 3
155. Student will describe personal examples of Rugby In my first year of playing rugby, I was given a leadership role of Treasurer, based on my
building, maintaining, and repairing his/her background and accounting major. This set me up in the second year to be a leader on the team.
I took this mindset on and off the field, focusing on being someone everyone respects, while
always smiling and spreading positive vibes. I unfortunately have been the most injury prone
player around, but keep the positive mindset, and commitment to the team, which speaks
volumes.
Bansal, V. (2021, May 19). Mentorship: Key To Effective Mentor Mentee Relationship.
TechTello. https://www.techtello.com/mentor-mentee-relationship/
159. Student will describe personal examples of BUS365 BUS302 I took a required marketing principles class over the J-term sophomore year with
mentoring and being mentored who has since become my favorite professor, good friend, and possibly even a
mentor. Scott Asadorian has great business knowledge and an aspiration to help
students reach their dreams. I mentioned to him that one of my main career goals is
to become a Chief Financial Officer (CFO), and he hooked me up with an
informational interview with a buddy who he used to work with who holds that
role. We still go out for coffee every few months to catch up on life.