Lecture Notes

PJMT 535: Module 5

Welcome
Timeframe: About 5 Minutes

● Announcements
● Outline the structure of the session
○ Checks and balances
■ Earned value
■ Quality and performance (Key performance indicators)
■ Risk management
■ Legislation
■ Change management

Key Concept 1: How Do I Determine Value?

Timeframe: About 25 Minutes

Content Covered
● Earned value management (EVM)
○ Measurements and monitoring: scope, schedule, and resources
○ Budgeted cost of work scheduled (BCWS) and budgeted cost of work
performed (BCWP)
○ Actual cost of work performed (ACWP)
○ Budget (BAC) and estimated cost (EAC) at completion
● Key performance indicators (KPIs)
○ Rules
○ Techniques (baseline, fixed formula, and percent complete)
○ Addressing variances
● EVM and KPI in relation to public sector projects
○ Differences
○ Challenges
Student Discussion
Timeframe: About 5 Minutes

● What is the most important aspect of project (value) monitoring, and why is the
public sector not necessarily good at it?
● Discuss the need for KPIs in public sector and nonprofit organization projects.

Supporting Materials

(Image source: Figure 9.2: Overall project view of EVM data, Kassel, 2017, p. 192)

(Image source: http://www.pmknowledgecenter.com/dynamic_scheduling/control/earned-value-management-overview)

Key Concept 2: Identifying and Dealing with Risks

Timeframe: About 20 Minutes
Content Covered
● Program Management Improvement Accountability Act (PMIAA)
○ Developing a formal job series and career path
○ Policies and standards
○ Sponsorship essentials of executives in government
○ Interagency council for program management
● Identifying and monitoring risks in government/nonprofit organizations
○ What’s different and what’s not
○ Transparency and communication/reporting
● How to deal with project risks on highly visible (public) projects
○ Identifying key accountable stakeholders
○ Ensuring succinct triggers and response

Student Discussion
Timeframe: About 5 Minutes

● How will PMIAA improve public sector projects?

● Discuss best practices for risk identification and management in government.

Supporting Materials

(Image source: https://www.theprojectmanagementblueprint.com/blog/risk-management/risk-management-process-

flowchart)
Additional Resources:
● Project Management Institute [PMI]. (2020). Government activities & advocacy.
https://www.pmi.org/business-solutions/government-activities-advocacy

Key Concept 3: Schedules and Change Management

Timeframe: About 20 Minutes

Content Covered
● Organizational change management
○ Improving performance
■ Rather than private shareholders, continued improvements in public
service delivery motivate public servants
○ Changes associated with Agile approaches
○ Readiness for change
● Change management plan
○ Change control board (CCB)
○ Systems, procedures, tools, and log(s)
■ Plan-Do-Study-Act (PDSA) or Plan-Do-Check-Act (PDCA)
○ Challenges in public sector change management

Student Discussion
Timeframe: About 5 Minutes

● Discuss the challenges facing government and nonprofit organizations with respect
to change management.
● Why is organizational change management an enormous undertaking in
government entities?
Supporting Materials

(Image source: https://www.smartsheet.com/8-elements-effective-change-management-process)

(Image source: https://www.smartsheet.com/8-elements-effective-change-management-process)

Wrap-Up
Timeframe: About 5 Minutes

● Questions on Module 5 reading and assignments

● Future assignments
● Contact information (for follow-up)