To: Nancy Myers

From: Lane Applegate

Date: April 18, 2022
Subject: APLED 121-Chapter 5 – Achieving Audience Involvement-Pg. 115

ACHIEVING AUDIENCE INVOLVEMENT

1. Revise the following by adding pronouns and names.
a. The company will require further information before processing this request.
John, we will ask you to provide the new scheduling information before processing your
request.
b. It has been decided that a new procedure must be implemented to avoid further mechanical
failures.
John will ask you to implement the new procedures to avoid machinery failures.
c. The department supervisor wants to extend a heartfelt thanks for the fine efforts expended.
I want to extend a heartfelt thanks to you for your fine efforts.
d. I think you have done a great job. I want you to know you have surpassed this month’s quote
by 12 percent. I believe I can speak for the entire department by saying thank you.
I want to say thank you and good job for the work done. We want to thank you for surpassing
this month’s quote.
e. If the computer overloads, simultaneously press Reset and Control. Wait for the screen
command. If it reads “Data recovered’ continue operations. If it reads “I/O error” call the
computer resource center.
If you are experiencing computer overloads, try the reset procedure. If that doesn’t work for
you, call Jamie at the computer resource center.

2. Revise the following using positive words and pronouns.

a. We cannot lay your cable until you sign the attached wavier.
Once you have signed the attached waiver, we will lay your cable.
b. John don’t purchase the wrong program. If we continue to keep insufficient records, our
customers will continue to complain.
John, please don’t purchase the wrong program, if you do, we won’t be able to keep sufficient
records and our customer satisfaction will continue to decrease.
c. If you have not paid your bill yet, failure to do so might result in termination of our services.
Pleas pay your bill so we can continue to provide our services to you.
d. If you incorrectly quote and paraphrase, you will receive and F on the assignment.
Please correctly quote and paraphrase on the assignment so you can get a good grade on the
assignment.
e. Your team has lost the last 6 of the 12 games.
Your team has only lost 1 of the last 12 games.