FORWARDED ON BEHALF OF DR CONWAY

From: CONWAY, Brendan (MEDWAY NHS FOUNDATION TRUST)

Sent: 21 June 2021 17:04
To: KETTLE, Janice (MEDWAY NHS FOUNDATION TRUST)
Cc: WARD, Kathy (MEDWAY NHS FOUNDATION TRUST)
Subject: Chaperone policy

Please send to all clinical staff.

I wish to remind you all of the policy: POLCPCM021 Chaperones for intimate examination and care.
This is a recommendation from a recent SI Investigation where a patient made an allegation that a
staff member had assaulted her. The patient had a catheter inserted during her admission but there is
no documentation that a chaperone was offered.

A chaperone must be offered if you are examining a patients breasts, rectum or breasts. The
chaperone should be a health care professional or CSW and should be specifically asked to act in that
capacity. A chaperone should be offered for urethral catheterisation. Document that a chaperone was
offered. Record the name of the chaperone in the notes. I encourage you all to read the policy for
yourselves. It is on Q-pulse.

Dr Brendan Conway
Consultant in Emergency Medicine
EM Patient Safety Lead
Emergency Department
Unplanned & Integrated Care Directorate

Medway NHS Foundation Trust

PA Jan Tel: (01634) 830000 x Extn 3911

Website: www.medway.nhs.uk