Professional Documents
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PABLO
MIDAY
SANTOS
ADAY
MARTIN
PRODUCT PLANNING
Is systematic decision-making relating to the totality of the development and
management of a firm's product, including its branding and packaging. It should
pinpoint opportunities, develop appropriate marketing programs, coordinate a mix
of products, maintain successful products, upgrade faltering products, and remove
undesirable products.
1. Features are the attributes of the product which include characteristics and its uniqueness.
2. Functions are the uses of the product and its contribution to customer satisfaction.
3. Benefits are the positive effect that the product will go to give to the customers
after buying the product.
A product is anything that can be offered for the satisfaction it may be an idea, a
physical. entity (a good), a service, or any combination of the three. Product is that
bundle of satisfaction that the buyer receives as the result of a lease or purchase. it
includes the physical good or service itself (its form, taste, smell color, and texture), the
function of the product in use', the package, the label the warranty, the manufacturer's
and retailer's services.
LEVEL OF PRODUCT
1. Tangible Products - are basic physical or appearance, it can be a service or an idea having
precise specifications and is offered under a given or specified description or model number.
2. Augmented Product - includes the image and service features of a certain entity.
It gives emphasis on the intangible benefits that the customer will be getting from buying the
product.
3. Generic Product - focuses on what a product means to the consumer, not the
seller. This will signify the purpose" of ltr existence and the primary objective
in creating the product.
TYPES OF PRODUCTS
GOODS are the sale of the physical products from the manufacturer to the consumer
or final and ultimate user. These are tangibles that satisfaction can be measured with results or
pieces of evidence as manifested through physical development.
1. Durable goods are physical products that are used over a long period of time. These
products are expensive because of the quality of materials used.
2. Non-durable goods are physical products that are quickly and easily consumed or worn out
become obsolete, unfashionable, or no longer popular. These products are inexpensive and can
easily be damaged.
SERVICES are rental of goods, alteration or repair of goods owned by consumers, and personal
services. These are intangible products that satisfaction can be measured in future preferences.
1. Rented Coods Service - The consumer rented the facility or products of the sellers for a
certain period of time.
2. Owned Goods Service - Repair and maintenance services rendered by the sellers to the
products of the customer.
3. Non-Good Service - Personal service on the part of the seller; most common are
the expertise and the profession of the seller.
CHARACTERISTICS OF SERVICES
1. Intangibility - Services cannot be displayed, transported, stored, packaged, or inspected
before buying. The credibility of the service provided most of the
time counts.
2. Perishability - Services can not be stored for future sale. The skills of the provider must
enhance and develop to better serve the customer.
CONSUMER PRODUCTS
Consumer products are goods and services destined or produced for the final consumer for
personal, family, or household use. The use of the goods or services designates it as a
consumer product.
Classification of Consumer Products:
1. Convenience Products - are those purchased with the minimum or less effort because has
knowledge of product characteristics prior to shopping. The consumer is not willing to search or
look for information and will accept a substitute rather than visit another store.
A. Staples - low-priced items that are routinely purchased on a regular basis. Basically,
these are the products for everyday use.
B. Impulse products - are items that consumers do not plan to buy. The customer has
attracted to buy the product for some reasons like the very impressive promotional
campaign or low or sale items.
C. Emergency - items purchased out of urgent need. These products are needed
immediately to lessen the possible future problems.
B. Price-Based Shopping Products - customers judge product attributes to be the same and
look around for the least expensive item.
3. Specialty Products - are the particular brands and stores to which consumers are loyal.
They are willing to make a significant or specific effort to acquire the brand desired and will pay
a higher or above the other price than competitive products. Substitutes are not acceptable.
INDUSTRIAL PRODUCTS
Industrial Products are goods or services purchased for use or consumption in
the production and manufacturing of other goods or services, in the operation of a
business or for resale to other customers.
Industrial Products are categorized based on the degree of decision-making involved in cost,
rapidity of consumption role in product, and change in form.
1. Installations - very expensive, non-portable goods which are used in the production process
and do not become part of the finished product. They last for many years and do not change in
form. They involve a high degree of consumer decision-making.
3. Raw Materials - unprocessed primary materials from extractive and agricultural industries.
The natural environment promotes a good source of raw materials.
5. Fabricated Parts – finished products of other companies (bought from them) which form part
of the manufactured product without further changes in form.
PRODUCT POSITIONING
The entrepreneur must create an image for the public on how they want to position the product.
The customers or target market must be well informed about a new product - what is it, what
can it do, is it better than the other products, and who should buy it.
The company must inform the market of the different concepts a product must be:
● low price and high quality
● high price and high quality
● low price and low quality
example:
● Ariel detergent soap: they claimed that their products are high price and high quality.
● Surf detergent soap: they claimed that their products are high quality but low in price.
INDUSTRIAL SERVICES
Acts rendered to the industry or company to attain its goals and objectives.
A. Maintenance and Repair Services - includes painting, machinery repair, and janitorial
services
B. Business Advisory Services - management consulting, advertising agency services,
accounting, and legal services
The new product is a modification, creation, and innovation of an existing product that makes
the product more meaningful to the customer.
Methods:
a. Brainstorming - all the members of the group can contribute by sharing ideas,
comments, and suggestions.
b. Analyzing existing products - a successful product that captures a great market can
be analyzed as a basis for creating a new product
e. Surveys - getting feedback coming from the customers and potential market.
2. Idea Screening - ideas that are unsuitable, attractive, or poor are junked. Ideas are rated on
the basis of rating 1-10 together with attributes.
Ideas are rated in the following categories: General, marketing, and production characteristics
3. Concept Testing -ideas that have passed the screening stage will not require feedback from
the customer. It measures customer enthusiasm by asking a potential consumer to react to a
picture statement or oral description of a product'
5. Product Development - ideas are converted into tangible form. This stage involves:
● Product construction: type and quality of materials. method of production, production
time, and cost requirements per unit; plan capacity, sizes, and colors
● Packaging: materials used for promotion of storage; cost; sizes and color;
II. Introduction
III. Growth
The product gains wider consumer acceptance and the objective is to expand distribution and
the range of available product alternatives. More firms enter the profitable and tested market.
Profits are high because the mass market buys from a limited group of firms. Basic models are
modified and chosen; distribution is expanded coupled with mass advertising to meet new
goals.
lV. Maturity
The product's sales level and companies try to maintain lower prices, better product features for
as long as possible. The market is saturated, penetrated and competition is at its highest level.
Company profits decline because discounting becomes a popular and high cost of advertising.
Products are available at most outlets at varying prices. Promotion is very competitive.
V. Decline
The product's sales fall as substitutes and new competitors enter the
market. During this stage, firms may reduce or lessen the items produced and
outlets used, promotions utilized, or they can revive and renew the product by
repositioning, repackaging, or can terminate the product.