Professional Documents
Culture Documents
Designed specifically with the public sector in mind, the course highlights
the 5Ps of management and leadership: (1) Purpose; (2) Personality; (3)
People; (4) Processes; and (5) Plans, the elements that enable the
5Ps
modern-day manager to achieve quality service and results.
COURSE OBJECTIVES
By the end of the program, participants will be able to:
1. Explain the range of roles government can play in achieving a good society;
2. Explain the variables of human behavior in public sector organizations and
how these can be managed to encourage superior individual and team TARGET PARTICIPANTS
performance;
Position holders and incumbents
3. Identify and employ relevant planning and diagnostic tools for improving of SG-18 and higher who are
organizational systems and processes; and performing supervisory and
4. Design an ambitious but realistic development plan and change management managerial functions.
strategy for enhancing an organization’s ability to fulfill its mandate and
achieve its mission
MODULE DESCRIPTIONS
MODULE 1. CLARIFYING This module will help participants appreciate the role of responsive, accountable public
PURPOSES organizations in the nation’s development. It briefly surveys perspectives on national
development; the different roles of government, the private sector, and civil society in
furthering national development; and the challenges of an ever-changing national and global
reality to the public organization and the public manager. This module will also guide the
participants in gaining a fresh perspective on the goals and mandates of their respective
agencies.
Drawing insights from Psychology, this module will guide participants in improving self-
MODULE 2. MAXIMIZING awareness of their own strengths, weaknesses, motivations, desires, and reactions. Treated as
PERSONALITIES the initial session of the whole course, this module topic will be revisited in all of the modules,
on the premise that effective management and leadership starts with the self.
MODULE 3. LEADING PEOPLE Drawing upon insights from social psychology, this module helps participants understand the
motivations of people at work, and the dynamics of human relationships and human behavior
in offices and organizations. It then helps them to employ this understanding to more
effectively relate to people, and encourage them to achieve the highest potential and best
performance in the workplace.
MODULE 4. MANAGING WORK This module aims to help participants understand and use various approaches and tools for
PROCESSES aligning an organization’s plans, procedures, and processes with its mandate, mission, vision,
and targeted outcomes. It briefly surveys the government’s evolving approach to monitoring
and improving the performance of public sector agencies, and then highlights the current
requirements. It also introduces relevant and effective tools for diagnosing an organization’s
systems and identifying workable improvements.