Kuis Administrasi dan Kebijakan Kesehatan 8 : Rencana Strategis dan Operasional

1. What is NOT one of the Michael porter’s five competitive forces?

A. Bargaining power of the customer
B. Threat of substitutes
C. Bargaining power of unions
D. Intensity of rivalry among established firms
E. All of the above

2. The three characteristics of a mission statement are a declaration of attitude, a declaration of social
policy and__________
A. Human resources policy
B. Customer Orientation
C. Social Welfare Policy
D. Economic policy
E. None of the above

3. The process whereby a firm determines the costs associated with organizational activities from
purchasing raw materials to manufacturing products to marketing those products is called ______
A. Value chain analysis
B. Supply chain analysis
C. Cost chain analysis
D. Product chain analysis
E. None of the above

4. According to porter, what is usually the most powerful of the five competitive forces?
A. Risk of entry by potential competitors
B. Bargaining power of suppliers
C. Bargaining power of buyers
D. Intensity of rivalry among established firms
E. Threat of substitutes

5. For small business owners, one of the most important objective is__
A. Market presence
B. Growth
C. Profitability
D. Adaptability
E. None of the above

7. Which of the following is NOT considered a common characteristic of an entrepreneur?

A. Internal locus of control
B. High need of achievement
C. Self confidence
D. External locus of control
E. Willingness of to take risks
8. Which of the following statements is TRUE of strategic planning?
A. Planning is a central task of the accounting function
B. Strategic planning has no impact on company performance
C. Some management theorists assert that the best strategies arise in the absence of planning and
that planning can limit creativity and freedom of action
D. Planning is not part of a good strategy formulation process because the environment changes so
quickly

9. The strategy concerned with deciding which industries a firm should compete in and how the firm
should enter or exit industries a(n) :
A. Strategic plan
B. Business level strategy
C. Corporate level strategy
D. Operating strategy

10. Plans that address unique events that do not reoccur are called
A. Singe use plans
B. Standing plans
C. Strategic plans
D. Operating plans