Error Codes while using R-WAP

Error Error Message Error description What the investor needs to do

code (in the payment response)
0002 NA Kindly reapply the transaction through the link below

0399 Customer cancelled the transaction. Customer cancelled the transaction Kindly reapply using https://rights.kfintech.com

0399 Invalid payer account number The account number linked with your UPI
VPA does not match with the bank account
provided by you in your RWAP application
form
Kindly reapply using https://rights.kfintech.com
1. Login into your UPI PSP application
2. Link the bank account provided by you in your
RWAP application form to your UPI VPA
3. Select the pending transaction for RIL
4. Provide your MPIN and authorize the transaction

0399 Collect expired The collect request that was sent to your Kindly reapply using https://rights.kfintech.com
VPA has expired and hence your payment
could not be completed
1. Please login into your UPI PSP application
2. Select the pending transaction for Reliance
Industries
3. Provide your MPIN and authorize the transaction

0399 Transaction fail The transaction was declined by your bank Please ensure that you have sufficient funds in your
due to insufficient funds or some technical registered bank account. Kindly reapply using
reason https://rights.kfintech.com

0399 VPA not available You have provided an invalid VPA and Kindly reapply using https://rights.kfintech.com
hence your payment could not be
completed

0399 Transaction failed. TPT/Secure Your transaction failed since you have not Kindly reapply using https://rights.kfintech.com
access facility not registered. Please registered for the Third Party Transfer or
login to Net-Banking and click on Secure Access facility with your Bank

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Error Error Message
code (in the payment response)
Third Party Transfer Tab to register,
or contact phone Banking/nearest
branch for more details
0399 Transaction not authorized
0399 Third Party Funds Transfer facility
not registered. Please contact Phone
banking or visit nearest branch for
more details.
0399 Technical Error Occurred
Error Codes while using R-WAP
Error description
Your transaction was declined by your bank
due to insufficient funds or some technical
reason
Your transaction failed since you have not
registered for the Third Party Transfer or
Secure Access facility with your Bank
Your transaction was declined by your bank
due to a technical error
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What the investor needs to do
You can complete your transaction in either of the
following two ways:
1. Complete using Net banking – You need to
register for the Third party fund transfer(TPT)
facility and Secure Access facility through Net
banking, and then reapply the transaction through
the link below
2. Add your bank account to your UPI VPA and
reapply the transaction through the link below
using the UPI payment method
Kindly reapply using https://rights.kfintech.com
Kindly reapply using https://rights.kfintech.com
You can complete your transaction in either of the
following two ways:
1. Complete using Net banking – You need to
register for the Third party fund transfer (TPT)
facility, and then reapply the transaction through
the link below
2. Add your bank account to your UPI VPA and
reapply the transaction through the link below
using the UPI payment method
Kindly reapply using https://rights.kfintech.com
 Error Codes while using R-WAP

Error Error Message Error description What the investor needs to do

code (in the payment response)
0399 Invalid Response. Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com
due to a technical error

0399 Invalid VPA You have provided an invalid VPA Kindly reapply using https://rights.kfintech.com

0399 Failure. Transaction not attempted Your transaction was not attempted or Kindly reapply using https://rights.kfintech.com
completed
0399 PENDING Your transaction was not attempted or Kindly reapply using https://rights.kfintech.com
completed

0399 You have exceeded your third party
funds transfer limit for the day. You
cannot transfer any more funds.
0399 Funds transfer terminated by user.
You have exceeded your third party funds
transfer limit for the day
Your transaction was not attempted or
completed
Kindly log into Net banking and increase your third party
funds transfer limit and reapply using
https://rights.kfintech.com
Kindly reapply using https://rights.kfintech.com

0399 Payment not authorized Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com

0399 Transaction declined by customer Your transaction was not attempted or Kindly reapply using https://rights.kfintech.com
completed

0399 Secure Access not enabled. Please
log into Netbanking to complete the
Secure Access registration.
0399 Account number not linked to virtual
address.
You have not enabled Secure Access in
your Net banking account
Your bank account number is not linked to
the VPA
Kindly complete your Secure Access registration by
logging into Net banking and reapply using
https://rights.kfintech.com
Kindly link your account number to your VPA and reapply
using https://rights.kfintech.com

0399 Invalid response Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com

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 Error Codes while using R-WAP

Error Error Message Error description What the investor needs to do

code (in the payment response)
0399 You are not authorized to do this
transaction. Please contact the Bank.
0399 Sorry, you do not have sufficient
funds to carry out this instruction.
You are not authorized to do this transaction Kindly reapply using https://rights.kfintech.com
You do not have sufficient funds to complete Kindly fund the account and reapply using
this transaction https://rights.kfintech.com

0399 Invalid bank response Your transaction was declined due to a Kindly reapply using https://rights.kfintech.com
technical error

0399 Insufficient funds. You do not have sufficient funds to Kindly fund the account and reapply using
complete this transaction https://rights.kfintech.com

0399 YOU ARE NOT AUTHORIZED TO You are not authorized to do this Kindly reset your profile using Modify Secure Access
DO THIS TRANSACTION. PLEASE transaction Profile in Net banking and reapply using
LOGIN TO BANK NETBANKING TO https://rights.kfintech.com
RESET YOUR PROFILE USING
MODIFY SECURE ACCESS
PROFILE OR CONTACT BANK
PHONEBANKING FOR FURTHER
DETAILS.
0399 Invalid transaction. Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com

0399 Merchant transaction is cancelled by Your transaction was not attempted or Kindly reapply using https://rights.kfintech.com
user completed

0399 We are experiencing network delays. Your transaction could not be completed Kindly reapply using https://rights.kfintech.com
We can let you know in one hour if due to network led delays
the transaction was put through
successfully. Apologise for the
inconvenience.
0399 Account details are not loaded for the Your transaction was declined since the Kindly reapply using https://rights.kfintech.com
user account details are not loaded for the user

Page 4 of 5
 Error Codes while using R-WAP

Error Error Message Error description What the investor needs to do

code (in the payment response)

0399 ACCOUNT IS INOPERATIVE. PL Your transaction could not be completed Kindly reactivate your account and reapply using
CONTACT BRANCH since your account is inoperative https://rights.kfintech.com

0399 failure Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com

0399 Invalid transaction Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com

0399 Sorry, unable to process your Your transaction was declined by your bank Kindly reapply using https://rights.kfintech.com
request. Please try later.

Page 5 of 5