Controlling

Controlling is the process of ensuring conformity of actual

performance with planned performance.

Types of control:
1. Pre-action control
2. Concurring control
3. Post-action control
1. Pre-action control: It is not for conformity. knowing the jobs
before doing the job so that people will make less mistake
while actually doing the job.
Example: training, orientation, educational courses.
2. Concurring control: It is also known as steering control. It
means controlling during the work to conform that work is
on track. Prevent mistake immediately before the work is
done.
3. Post action control: Evaluation of work that has been done
after a certain period. Here actual performance is
compared to the standard.
Example: performance evaluation report, ACR.
Stages of controlling:
1. Set standard, 2. measure the actual performance
3. Compare actual performance with the standard
performance
4. Take corrective action if necessary.