Professional Documents
Culture Documents
IN
PARTIAL FULFILMENT OF
BACHELOR OF BUSINESS ADMINISTRATION
(S.Y.B.B.A.)
SUBMITTED TO
Under guidance of
Prof Shibani Paul
ACADEMIC YEAR
2020-2021
Prepared by
MAYUR SANJAY BANKAR (Seat no: - 07 )
ACKOWLEDGEMENT
It is a great pleasure to me in acknowledging my deep sense of gratitude to all
those who have helped me in completing this project successfully. First of all,I would
like to thank Savitribai Phule Pune University for providing me an opportunity to
undertake a project as a partial fulfilment of BBA degree. In addition providing
guidance in developing in my project.
I greatly appreciate the staff of the surveyed business unit, who responded
promptly and enthusiastically to my requests for frank comments despite their
congested schedules. I am indebted to all of them, who did their bestirring
improvements through their suggestions.
I would like to thanks Dr. Vasant Wagh (Principal), Mr. Sudam Bhabad
(HOD, & Project Guide) Ms. Neeta Sangale, Ms. Shibani Paul, Ms. Supriya Pawar &
department staff whose valuable guidance and encouragement at every phase of the
project has helped to prepare this project successfully.
All the faculties, office staff and library staff of Kr. V.N. NAIK College
Nasik and friends who helped me in some or other way in making this project.
THANK YOU
1. Primary data
2. Secondary data
Chapter- 4 Conclusion.
Chapter -5 Suggestions.
Chapter- 6 Bibliography.
Chapter- 1 : Introduction
• Banking in India in the modern sense originated in the last decades of the 18th
century. The first banks were Bank of Hindustan (17701829) and The General
Bank of India, established 1786 and since defunct. The largest bank, and the
oldest still in existence, is the State Bank of India, which originated in the
Bank of Calcutta in June 1806, which almost immediately became the Bank of
Bengal.
• This was one of the three presidency banks, the other two being the Bank of
Bombay and the Bank of Madras, all three of which were established under
charters from the British East India Company.
• The three banks merged in 1921 to form the Imperial Bank of India, which,
upon India's independence, became the State Bank of India in 1955.
• For many years the presidency banks acted as quasi-central banks, as did their
successors, until the Reserve Bank of India was established in 1935.
Chapter- 2 : Structure of the Indian Banking System
Reserve Bank of India is the central bank of the country and regulates the banking
system of India. The structure of the banking system of India can be broadly divided
into scheduled banks, non-scheduled banks and development banks.
Banks that are included in the second schedule of the Reserve Bank of India Act, 1934
are considered to be scheduled banks.
• Such a bank becomes eligible for debts/loans on bank rate from the RBI
• Such a bank automatically acquires the membership of a clearing house.
• All banks which are not included in the second section of the Reserve Bank of India Act, 1934 are
Non-scheduled Banks. They are not eligible to borrow from the RBI for normal banking purposes
except for emergencies.
Reserve Bank Of India
• Established in 1935
• Financial supervision
• Issue of currency
• Banker's bank
• Scheduled Banks in India refer to those banks which have been included in
the Second Schedule of Reserve Bank of India Act 1934.RBI in turn
includes only those banks in this Schedule which satisfy the criteria laid
down vide section 42(6)(a) of the said Act.
2. NON-SCHEDULED BANKS
• Non-scheduled banks are those banks whose name doesn’t appear in the
2nd schedule of Reserve Bank Of India Act, 1934. are mainly the local area
banks, and there are very few of them.
• These banks are not under any obligation to fulfill CRAR norms or keep
reserves. They work on the lines of a cooperative society and help people in
need with mutual aspirations. Subhadra Local Area Bank Ltd (Kolhapur)
and a few others.
A) Commercial Banks
• Commercial banks in India are the backbone of all major economic activities in
the country, whether it is for the citizens to keep their hard-earned money
safely or get loans whenever they need funds for important things like a
home, wedding, a car or for business.
• Primary functions
• Accepting deposits
• Advancing loans
• Secondary functions
• Overdraft Facility
• Agency functions
• Public sector banks are those banks which are owned and controlled by the
government .
• All the nationalized banks and regional rural banks are public sector banks.
These banks are the nationalized banks undertaken by the Government of
India in a way or the other.
• Nationalized banks account for over 75% of the overall business transactions
that happen in the country. Out of all these public sector banks, we all know
the State Bank of India, which is now amongst the top 50 banks in the world.
• As per the recent reports, after the amalgamation of smaller banks with larger
banks, there are 12 public sector banks in India as of now.
by NSD L )
• Further, it was difficult for smaller banks to sustain competition and various
risk norms. Also, due to the changes in regulations in the form of Basel III,
risk norms there was a requirement of compliance and technology.
• With the merger, the asset size of SBI became the largest in the world. Banks
are now able to focus more on defaulters. Because of the merger, the multiple
recoveries can be made easier.
1. Bank of Baroda
2. Bank of India
3. Bank of Maharashtra
4. Canara Bank
5. Central Bank of India
6. Indian Bank
7. Indian Overseas Bank
8. Punjab and Sind Bank
9. Punjab National Bank
10. State Bank of India
11. UCO Bank
12. Union Bank of India
• private sector banks are the ones that work on similar lines as the nationalized
banks do, the only difference is that the majority stakes in these banks are
privately owned, as in the major stakes in the equity are owned by private
stakeholders or business houses.
Examples:
1) Axis Bank
2) Bandhan Bank
3) CSB Bank
4) City Union Bank 5) DCB Bank
6) Dhanlaxmi Bank
7) Federal Bank
8) HDFC Bank
9) ICICI Bank
10) IDBI Bank
11) IDFC FIRST Bank
12) IndusInd Bank
13) J&K Bank
14) Karnataka Bank
15) Karur Vysya Bank
16) Kotak Mahindra Bank
17) Nainital Bank
18) RBL Bank
19) South Indian Bank
20) Tamilnad Mercantile Bank
21) YES Bank
• A foreign bank is a bank having its head-quarter outside the country but run its
offices as a private entity at any other location outside the country. The
bank may have as many branches and offices they find suitable, they are
under an obligation to operate under the regulations provided by the central
bank of the country as well as the rule prescribed by the parent organization
located outside India.
• Regional Rural Banks (RRBs) were established by Regional Rural Banks Act,
1976 with a view to satisfy the banking facilities and credit needs of the rural
people.
• The main objective behind the formation of such banks is to provide credit
support to economically weaker sections of the society like farmers, rural
traders and small business owners.
• These rural banks work on specific lines and serve major functions like
providing financial credit support to rural and semi-urban areas, provide
support for government schemes by processing payments for the national
pension scheme and MGNREGA beneficiaries.
B) CO-OPERATIVE BANKS
• Cooperative bank is an institution established on the cooperative basis and
dealing in ordinary banking business. Like other banks, the cooperative banks
are founded by collecting funds through shares, accept deposits and grant
loans.
• These are banks where co-operative societies that are formed at a state or
district level have a share of more than 51%. these are primarily set-up for the
purpose of services the farming community or to aid in land or infrastructure
development at the state or district level.
• Brief history
• The problem of rural credit was the key reason behind the advent of the
cooperative movement in India, which began with the passage of the Co-
operative Societies Act in 1904.
• Function :
1) They function with the rule of “one member, one vote” and function on “no
profit, no loss” basis.
2) It performs all the main banking functions of deposit mobilization, the supply
of credit and provision of remittance facilities.
3) It provides financial assistance to the people with small means to protect them
from the debt trap of the moneylenders.
4) Advance loans to the members
5) Rural financing for farming, cattle, milk, hatchery, personal finance, etc.
6) Urban financing for Self – employment, Industries Small scale units, Home
finance, Consumer finance, Personal finance
I. State Co-operative Banks
• These are the federations of primary credit societies in a district and are of
two types-those having a membership of primary societies only and those
having a membership of societies as well as individuals.
• The funds of the bank consist of share capital, deposits, loans and
overdrafts from state co-operative banks and joint stocks. These banks
provide finance to member societies within the limits of the borrowing
capacity of societies. They also conduct all the business of a joint stock
bank
Examples:
1) Aurangabad District Central Co-operative Bank Ltd.
2) Beed District Central Co-operative Bank Ltd.
3) Bhandara District Central Co-operative Bank Ltd.
4) Buldhana District Central Co-operative Bank Ltd.
5) Chandrapur District Central Co-operative Bank Ltd.
6) Dhulia District Central Co-operative Bank Ltd.
7) Sholapur District Central Co-operative Bank Ltd.
8) Gadchiroli District Central Co-operative Bank Ltd.
9) Jalana District Central Co-operative Bank Ltd.
10) Jalgaon District Central Co-operative Bank Ltd.
11) Kolhapur District Central Co-operative Bank Ltd.
12) Latur District Central Co-operative Bank Ltd.
13) Mumbai District Central Co-operative Bank Ltd.
14) Nagpur District Central Co-operative Bank Ltd.
15) Nanded District Central Co-operative Bank Ltd.
16) Nasik District Central Co-operative Bank Ltd.
17) Osmanabad District Central Co-operative Bank Ltd.
18) Parbhani District Central Co-operative Bank Ltd.
19) Pune District Central Cooperative BankLtd.
20) Raigad District Central Co-operative Bank Ltd.
21) Ratnagiri District Central Co-operative Bank Ltd.
22) Sangli District Central Co-operative Bank Ltd.
23) Satara District Central Co-operative Bank Ltd.
24) Sindhudurg District Central Co-operative Bank Ltd.
25) Gondia District Central Co-operative Bank Ltd.
26) Thane District Central Co-operative Bank Ltd.
27) Wardha District Central Co-operative Bank Ltd.
28) Yavatmal District Central Co-operative Bank Ltd.
• The funds of the society are derived from the share capital and deposits of
members and loans from central cooperative banks.
• The borrowing powers of the members as well as of the society are fixed.
• The loans are given to members for the purchase of cattle, fodder, fertilizers,
pesticides, etc
• Examples:
3. Development Bank
• First, they do not seek or accept deposits from the public as ordinary banks
do
1) Industrial Development Bank-
• Credit Functions:
• Framing policy and guidelines for rural financial institutions. • Providing
credit facilities to issuing organizations
• Preparation of credit plans annually for all districts for identification of credit
potential.
• Development Functions:
• Help cooperative banks and Regional Rural Banks to prepare development
actions plans for themselves.
• Help Regional Rural Banks and the sponsor banks to enter into Mou's with
state governments and cooperative banks to improve the affairs of the
Regional Rural Banks.
• Supervisory Functions:
Financial Institutions
Financial Institutions
4. Financial Institutions
• There are so many financial companies established in India to absorb the saving
of household sector. Government mobilizes this small saving in the
economy through these financial institutions. These major and small
institutions play the same role in the economy as the blood in the human
body. Some examples of these financial institutions are RBI, SEBI, IDBI,
EXIM Bank and Export Credit Guarantee Corporation of India (ECGC).
1)
Industrial Finance Corporation of India (IFCI)
• Established in 1948
• The main function of the IFCI is to provide medium and long-term loans and
advances to industrial and manufacturing concerns.
• The IFCI also provides guarantees to the loans taken by such industrial
companies.
• To borrow or raise any money in such manner and upon such security, as
the Corporation may think fit;
The first bank, namely Bank of Bombay was established in 1720 in Bombay. Later on,
Bank of Hindustan was established in Calcutta in 1770. General Bank of India was
established in 1786. Bank of Hindustan carried on the business till 1906. First Joint
Stock Bank with limited liability established in India in 1881 was Oudh Commercial
Bank Ltd.
East India Company established the three independently functioning banks, also
known by the name of “Three Presidency Banks” - The Bank of Bengal in 1806, The
Bank of Bombay in 1840, and Bank of Madras in 1843. These three banks were
amalgamated in 1921 and given a new name as Imperial Bank of India. After
Independence, in 1955, the Imperial Bank of India was given the name "State Bank of
India".
B. Nationalization of Banks and the Banking Sector Reforms, from 1969 to 1991:
The number of banks in India in 1951 was the highest – 566. In 1960, RBI was
empowered to force the compulsory merger of the weak banks with the strong ones.
This led to a reduction in the number of banks to 89 in 1969.
On April 15, 1980, another six banks were nationalized and thus raising the number of
nationalized banks to 20.
C. New Phase of Indian Banking System, with the Reforms After 1991:
In 1993, New Bank of India was merged with Punjab National Bank. “Industrial
Development Bank of India (IDBI)” - was established as a Development Bank in
1964 by an act of Parliament. It was given the status of a scheduled bank in
September 2004 ByRBI.
Bharatiya Mahila Bank Ltd – all women’s bank was established in 2013. It is based in
New Delhi. Its first branch started its operations on November 19, 2013. The
inauguration was done by former Indian Prime Minister S. Manmohan Singh.
Primary Data :
Primary data is a type of data that is collected by researchers directly from main
sources through interviews, surveys, experiments, etc. Primary data are usually
collected from the source—where the data originally originates from and are regarded
as the best kind of data in research.
The sources of primary data are usually chosen and tailored specifically to meet the
demands or requirements of a particular research. Also, before choosing a data
collection source, things like the aim of the research and target population need to be
identified.
For example, when doing a market survey, the goal of the survey and the sample
population need to be identified first. This is what will determine what data collection
source will be most suitable—an offline survey will be more suitable for a population
living in remote areas without internet connection compared to online surveys.
• Market Research
This is an important aspect of business strategy that involves the process of gathering
information about the target market and customers. The data gathered during market
research is primary as it is tailored specifically to meet the business needs.
An organization doing market research about a new product (say phone) they are
about to release will need to collect data like purchasing power, feature preferences,
daily phone usage, etc. from the target market. The data from past surveys are not
used because the product differs.
• Student Thesis
When conducting academic research or a thesis experiment, students collect data from
the primary source. The kind of data collected during this process may vary according
to the kind of research being performed—lab experiments, statistical data gathering,
etc.
For example, a student carrying out a research project with the aim of finding out the
effect of daily intake of fruit juice on an individual's weight will need to take a sample
population of 2 or more people, feed them with fruit juice daily and record the
changes in their weight. The data gathered throughout this process is primary.
• Trauma Survivors
Although people react differently to trauma, there is usually a trait common to people
who have gone through the same kind of trauma. The research aimed at finding out
how victims of sexual abuse overcame the traumatic experience will include
interviewing the survivors, sending them surveys, or any other primary source of data
collection.
Experiences differ and every situation is unique. Therefore, using secondary data may
not be the best option in this case.
Secondary Data :
Secondary data is the data that has already been collected through primary sources
and made readily available for researchers to use for their own research. It is a type of
data that has already been collected in the past.
A researcher may have collected the data for a particular project, then made it
available to be used by another researcher. The data may also have been collected for
general use with no specific research purpose like in the case of the national census.
A data classified as secondary for a particular research may be said to be primary for
another research. This is the case when a data is being reused, making it a primary
data for the first research and secondary data for the second research it is being used
for.
With the advent of electronic media and the internet, secondary data sources have
become more easily accessible. Some of these sources are highlighted below.
• Books
Books are one of the most traditional ways of collecting data. Today, there are books
available for all topics you can think of. When carrying out research, all you have to
do is look for a book on the topic being researched on, then select from the available
repository of books in that area. Books, when carefully chosen are an authentic source
of authentic data and can be useful in preparing a literature review.
• Published Sources
There are a variety of published sources available for different research topics. The
authenticity of the data generated from these sources depends majorly on the writer
and publishing company.
Published sources may be printed or electronic as the case may be. They may be paid
or free depending on the writer and publishing company's decision.
For example, the product management team of an organization may need data on
customer feedback to assess what customers think about their product and
improvement suggestions. They will need to collect the data from the customer
service department, which primarily collected the data to improve customer service.
• Journal
Journals are gradually becoming more important than books these days when data
collection is concerned. This is because journals are updated regularly with new
publications on a periodic basis, therefore giving to date information.
Also, journals are usually more specific when it comes to research. For example, we
can have a journal on, "Secondary data collection for quantitative data" while a book
will simply be titled, "Secondary data collection".
• Newspapers
In most cases, the information passed through a newspaper is usually very reliable.
Hence, making it one of the most authentic sources of collecting secondary data.
The kind of data commonly shared in newspapers is usually more political, economic,
and educational than scientific. Therefore, newspapers may not be the best source for
scientific data collection.
• Websites
The information shared on websites are mostly not regulated and as such may not be
trusted compared to other sources. However, there are some regulated websites that
only share authentic data and can be trusted by researchers.
Most of these websites are usually government websites or private organizations that
are paid, data collectors.
• Blogs
Blogs are one of the most common online sources for data and may even be less
authentic than websites. These days, practically everyone owns a blog and a lot of
people use these blogs to drive traffic to their website or make money through paid
ads.
Therefore, they cannot always be trusted. For example, a blogger may write good
things about a product because he or she was paid to do so by the manufacturer even
though these things are not true.
• Diaries
They are personal records and as such rarely used for data collection by researchers.
Also, diaries are usually personal, except for these days when people now share
public diaries containing specific events in their life.
A common example of this is Anne Frank's diary which contained an accurate record
of the Nazi wars.
• Government Records
Government records are a very important and authentic source of secondary data.
They contain information useful in marketing, management, humanities, and social
science research.
Some of these records include; census data, health records, education institute
records, etc. They are usually collected to aid proper planning, allocation of funds,
and prioritizing of projects.
• Podcasts
Podcasts are gradually becoming very common these days, and a lot of people listen
to them as an alternative to radio. They are more or less like online radio stations and
are generating increasing popularity.
Information is usually shared during podcasts, and listeners can use it as a source of
data collection.
• Letters
• Radio station
• Public sector records.
Chapter- 4 : Conclusion
The banking system of a country has the capability to heavily influence the
development of a country’s economy. It is also instrumental in the development of
rural and suburban regions of a country as it provides capital for small businesses and
helps them to grow their business. The organized financial system comprises
Commercial Banks, Regional Rural Banks (RRBs), Urban Co-operative Banks
(UCBs), Primary Agricultural Credit Societies (PACS) etc. caters to the financial
service requirement of the people. The initiatives taken by the Reserve Bank and the
Government of India in order to promote financial inclusion have considerably
improved the access to the formal financial institutions. Thus, the banking system of a
country is very significant not only for economic growth but also for promoting
economic equality
Chapter - 5 : Suggestions.
2. Eight to ten national banks with a network of branches throughout the country
should be engaged in universal banking.
5. One or more rural banking subsidiaries by each public sector bank should be set up
to take over all its rural branches.
Websites
1) www.statebankofindia.com
2) www.bankofbaroda.com
3) www.denabank.com
4) www.canbankindia.com
5) www.citibank.com
6) www.hsbc.co.in/in
7) www.bankinq.state.nv.us/bdd.htm
8) www.mbamap.com/business-historv/finance-historv/bank-
bankrupt.htm
9) www.britannica.com/eb/article-21524
10) www.firstresearch.com/lndustrv-Research/Banks-and-
CreditUnions.html?Ovmkt=T012FD05DEUMM8EF13F0EH5O8K&OVRAW=Ban
king%20lndustrv&OVKEY=banking%20industrv&OVMTC=standard
11) www.bankers.asn.au/default.aspx
12) www.here4business.co.uk/blvny/salesmarketing/promotionalmix/
index.asp
13) www.indiamart.com
14) www.banknetindia.com
15) www.banknetindia.com
16) www.banknetindia.com
17) www.banknetindia.com/banking/bitpresentlevel.htm