Nowadays, e-commerce is a widespread trend in the marketplace.

It is indisputable that e-
commerce offers customers a wide range of options. However, there are numerous drawbacks to
this new trend.

On the one hand, e-commerce encourages product promotion. When customers are at home, they
are aware of goods and services. Manufacturers, distributors, suppliers, and service providers advise
buyers about the quality, price, size, color, and other qualities of their products through multi-
colored catalogues on the website. Consumers can compare costs, quality qualities, and features,
among other things, by visiting multiple websites. Furthermore, there is complete freedom in terms
of time, place, and distance; users may access information at any time of day or night, and there are
no concerns with stores or shops closing or opening hours. The website can be accessed at any time.
Physical purchases have location and distance issues, but e-commerce does not because customers
may browse sites from all over the world without leaving their homes.

On the other hand, the major disadvantage of e-commerce is that the object cannot be seen or felt.
Because consumers cannot touch or feel the items, business is conducted on the basis of trust, and it
is currently limited to travel, automobiles, computers, services, books, and CDs for amusement.
Furthermore, there is a huge problem with online payment. It is concerned with the transaction’s
timely and legal conclusion. Banks and financial organizations in a large number of nations have yet
to develop a satisfactory payment system.

Finally, people can benefit from a wide range of e-commerce benefits. However, e-commerce
platform developers should discover answers to these problems in order to improve the client
experience.