Professional Documents
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4 p.m. ET
Enjoy the efficiency and security of
On days the bank and
electronic batch payments
Federal Reserve are both
open; does not include
weekends or holidays.
Same-day ACH can be sent Contents of this Guide
as late as 4 p.m. ET. All options may not be available for all users
HO LID A Y S
No ACH processing on: Send ACH Manage ACH
New Year’s Day
Create new Create a template (non-imports only)
Martin Luther King Jr.
Day Copy Create an import template
Presidents’ Day Use template Update template users
Memorial Day
Import Nacha Edit
Juneteenth
Independence Day Import Non-Nacha Delete
Labor Day
Dual Control: Approve Resubmit return
Columbus Day
Veterans Day Reverse Create report
Thanksgiving Day
Christmas Day
KE Y T ER MS Additional Resources
Payment
When you send money to Screens by SEC code (PPD, CCD, CCD-TXP, CTX)
someone else via ACH; Warning messages and statuses
also known as an ACH
Returns, notifications of change (NOCs)
credit
Email notifications
Collection
Origination File Requirements
When you pull money Call ACH Support
from someone else via Tax codes 888-289-0005
ACH; also known as an Mon.-Fri.
Glossary
ACH debit 8 a.m. – 5 p.m. ET
5/2022
ACH user guide back to page 1
Click +New Payment (to pay someone else) or Select Hold beside a recipient to exclude that
+New Collection (to pull payment from someone payment from the current ACH (amount/0.00 required).
else).
Select Prenote beside a recipient to validate the
account information prior to transferring funds.
Select a Type from the list then click Continue. For Click X beside a recipient to delete from file; click
help choosing a type, refer to screens by SEC code. + below the last recipient to add a new recipient.
STEP 1 Copy an ACH Click X beside a recipient to delete from file; click
+ below the last recipient to add a new recipient.
Click Payments & Transfers, then ACH.
On the Activity tab, locate the ACH by scrolling or Use your token to complete the Security
using Search Activity on the right to filter the list, Challenge (instructions on screen).
and click Copy.
A summary displays. Save as template if you
intend to send the ACH again, or Return to ACH
activity to make a copy of the ACH in the future.
Refer to warning messages if needed.
STEP 1 Select a template Click X beside a recipient to delete from file; click
+ below the last recipient to add a new recipient.
Click Payments & Transfers, then ACH.
On the Templates tab, locate the template by Use your token to complete the Security
scrolling or using Search Activity on the right to Challenge (instructions on screen).
filter the list, and click Send.
A summary displays. Save as template if you
intend to send the ACH again, or Return to ACH
activity to make a copy of the ACH in the future.
Refer to warning messages if needed.
Related
Create a template
Update template users
Select Show Details at the top to add payment-
related addendas. Exceed your limit?
Call 888-289-
Select Hold beside a recipient to exclude that 0005 Mon.-Fri.
payment from the current ACH (amount/0.00 required). 8 a.m. – 5 p.m. ET
On the Activity tab, click +Import File (at top- Select Hold beside a recipient to exclude that
right). payment from the current ACH (amount/0.00 required).
Select Import Type (Nacha), choose your file, Click X beside a recipient to delete from file; click
select a Tax ID, and Type then click Continue. For + below the last recipient to add a new recipient.
help choosing a type, refer to screens by SEC code.
Select Validate to confirm the files are in NACHA Use your token to complete the Security
format. This does not validate the entry detail Challenge (instructions on screen).
account numbers.
A summary displays. Save as template if you
intend to send the ACH again, or Return to ACH
activity to make a copy of the ACH in the future.
Refer to warning messages if needed.
Related
Park National Bank | 5/2022 Create an import template Page 6 of 28
ACH user guide back to page 1
First, log on to Business Online Banking if you STEP 3 Review recipient details
haven’t already done so.
Review recipients in the ACH.
STEP 1 Create an import template
Click Payments & Transfers, then ACH.
The bank will also credit or debit the Originator’s 3. Enter the Description as “RETRY PYMT.”
account for the returned entry, at which time the
Originator may choose to resubmit the ACH entry. 4. Enter the “offset” debit or credit amount to
match the item being resubmitted.
NOTE: The Company name, Company ID and
amount used for the original entry must be 5. Enter detail about the entry that was returned
identical in the resubmitted file. and change the appropriate information if
needed.
Originators have two ways to resubmit returned
ACH items: using the original ACH or creating a 6. When finished, click Complete ACH.
new ACH.
Description – appears on the recipient’s statement after your Company’s name (i.e. ABC Company Payroll for May 3).
Effective date – date the entry should post to the recipient’s account.
Same day – for individual transactions less than $1,000,000 each to post the day you process the ACH, if submitted
by daily deadline (see pg 1); additional fee applies.
Repeat – select the box, then enter Frequency and End date.
Company description – defaults for company selected.
Pay from / Pay to
o Enter the recipient’s name, identification if appropriate, routing transit number, account number, type
(checking, savings), and amount. Click column names to sort. Click Show Details to display an optional field
to appear on recipient’s statements.
o Use the drop-down to select your offset account and amount. Click Show Details to display an optional field
to appear on recipient’s statements.
Health Savings Account – Choose a contribution type.
Description – appears on the recipient’s statement after your Company’s name (i.e. ABC Company Remittance 123).
Effective date – date the entry should post to the recipient’s account.
Same day – for individual transactions less than $1,000,000 each to post the day you process the ACH, if submitted
by daily deadline (see pg 1); additional fee applies.
Note: The Remittance type is designed for
Repeat – select the box, then enter Frequency and End date. $0 ACH that serve as receipt of payment
from one business to another. To send an
Company description – defaults for company selected. actual payment, send a Corporate Credit.
Pay from / Pay to
o Enter the recipient’s name, identification if appropriate, routing transit number, account number, type
(checking, savings), and amount. Click column names to sort. Click Show Details to display an optional field
to appear on recipient’s statements.
o Use the drop-down to select your offset account and amount. Click Show Details to display an optional field
to appear on recipient’s statements.
Child Support – for Case Identifier, Pay Date, Pay Amount, Non-Custodial Parent SSN, Medical
Support Indicator, Non-Custodial Parent Name, FIPS Code, and Employment Termination Indicator.
Description – appears on the recipient’s statement after your Company’s name (i.e. ABC Company Sales Tax).
Effective date – date the entry should post to the recipient’s account.
Same day – for individual transactions less than $1,000,000 each to post the day you process the ACH, if submitted
by daily deadline (see pg 1); additional fee applies.
Repeat – select the box, then enter Frequency and End date.
From account – select your offset account.
Company description – defaults for company selected.
Payments – enter the recipient’s name then select the tax description and enter the tax period end date,
identification, verification, account, routing transit, and amount. The type and type description auto-fill based on tax
description selected.
Description – appears on the recipient’s statement after your Company’s name (i.e. ABC Company Project 123).
Effective date – date the entry should post to the recipient’s account.
Same day – for individual transactions less than $1,000,000 each to post the day you process the ACH, if submitted
by daily deadline (see pg 1); additional fee applies.
Repeat – select the box, then enter Frequency and End date.
Company description – defaults for company selected.
Pay from / Pay to
o Enter the recipient’s name, identification if appropriate, routing transit number, account number, type
(checking, savings), and amount. Click column names to sort. Click Show Details to display an optional field
to appear on recipient’s statements. For CTX transfers, you can add up to 9,999 fields for each entry
o Use the drop-down to select your offset account and amount. Click Show Details to display an optional field
to appear on recipient’s statements.
USER NAME
Left-side menu:
1. Click on Transaction Processing
2. Click on ACH Reporting Files
1. Click Download to
1. Click Download to 1. Click Download to
view full transaction
view full transaction view full transaction
details in PDF
details in PDF details in PDF
2. Open or Save PDF as
2. Open or Save PDF as 2. Open or Save PDF as
needed
needed needed
Defaults to current date;
Defaults to current date; Defaults to current date;
history available up to
history available up to history available up to
120 days
120 days 120 days
1 2 transaction you
sent.
2. Your information as
the sender.
3 3. Details of original
transaction returned
to you.
4
Stopped means the
receiver (Ayden
Kiehn) placed a stop
Action to Take payment on this
This transaction has been returned, so you must either submit a new one OR transaction).
make other arrangements with the Receiver to send/collect the funds.
Key Information
3. Details of original
transaction that has
3
posted, but needs
to be corrected.
C02 Incorrect routing number Correct the routing transit number in your next file
C03 Incorrect routing & account number Correct BOTH the routing transit and account number in your
next file
C05 Incorrect transaction code Transaction codes indicate whether an account is checking or
savings; correct the account type in your next file as follows.
C07 Incorrect routing number, account Correct BOTH the routing transit and account number in your
number, & transaction code next file AND refer to code C05 for instructions to correct the
account type (tran code)
See an NOC change code not on this list? Call ACH Support
888-289-0005
Mon.-Fri.
8 a.m. – 5 p.m. ET
Email notifications
ACH emails may be received for various reasons. Below are some examples, but you may see others.
ACH Confirmation
From: ACH@parknationalbank.com
Sent: Monday, September 16, 2020 8:38 AM
To: User, ACH achuser@email.com
Subject: Transfer Notification
[ACH NAME] received from [CLIENT NAME] on [DATE] has passed all origination steps with out exception.
[FILE DETAILS]
Thank you,
ACH@parknationalbank.com
Warning!
[ACH NAME] received from [CLIENT NAME] on [DATE] has exceeded the following ACH review threshold(s):
The credit total allowed to be settled for [DATE] has been exceeded by [$ AMOUNT].
Thank you,
ACH@parknationalbank.com
Error: [Ex: Hash total does not match batch control record]
Error Number: 39
Batch Number: 0000001
Record Type Code: 8
Nacha Field Code: 4
Nacha Field Name: Entry Hash
Call ACH Support
Thank you, 888-289-0005
ACH@parknationalbank.com Mon.-Fri.
8 a.m. – 5 p.m. ET
Our bank only accepts balanced files. Unbalanced files will not be accepted.
All files must use an offset account established on Business Online Banking.
Files must use standard 94/10 blocking factor: 94 characters per line, 10 rows per block.
File & Batch Header Records: Values to Enter in Your ACH Software
Tax codes
IRS numbers are subject to change at any time based on legislation.
Glossary
Standard Entry Class (SEC) Codes
Prearranged Payment or Deposit Entries (PPD) o Vendor Payment
o Payroll o Remittance
o Prearranged Deposit o Child Support Payment
o Prearranged Payment
o Health Savings Account (HSA) Corporate Credit or Debit + TXP (CCD)
o Federal Tax Payment
Corporate Credit or Debit (CCD) o State/Local Tax Payment
o Corporate Debit
o Corporate Credit Corporate Trade Exchange (CTX)
ACH Participants
There are six participants in ACH transactions, as defined in the ACH Rule Book:
1. Originator
Originator is the entity that initiates ACH entries according to an arrangement with a Receiver. The Originator is
usually a business directing a transfer of funds to or from an individual’s or another business's account.
2. Receiver
Receiver is an individual or business that authorizes an Originator to initiate ACH entries to the Receiver's account.
3. Originating Depository Financial Institution (ODFI)
OFDI is the Originator’s bank that receives payment instructions from Originators and forwards ACH entries to the
ACH Operator.
4. Receiving Depository Financial Institution (RDFI)
RDFI is the Receiver’s bank that receives ACH entries from the ACH Operator and posts them to the accounts of its
depositors (Receivers).
5. Automated Clearing House (ACH) Operator
ACH Operator is the central clearing facility, operated by a Federal Reserve Bank (FRB) or a private organization,
which receives ACH entries from ODFIs and distributes the entries to appropriate RDFIs.
6. Nacha
The electronic payments association that provides operating guidelines for all ACH participants.