User Manual For e-Mudhra Account Approval Process Of SUB-

REGISTRARS (Panchayat Secretaries) at District Level from PD Housing

e-Mudhra Account
Step #1: Login with District Level PD Login credentials in “https://org.app.e-
mudhra.com/index.jsp” Website as shown below.

Step #2: After successful submission of Login process in Step 1 the below page will be
displayed.
Step #3: Click on “Process Pending KYC” in Vertical Menu Bar as shown below.

Step #4: Click on “Process” button for each and every Sub-Registrar who are completed the e-
Mudhra Account Registration Process as shown below.
Step #5: Check all the Enrollment Details are in “Completed” stage or “Pending” stage and
”Verify” the documents which are uploaded by the Sub-Registrars as shown below.

Step #6: If anyone of the Enrollment Details are pending stage then the District Level User
shall “send back the Sub-Registrar User Account” with “Proper Remarks” in “Quick Actions”
as shown below.
Step #7: If all the Enrollment Details are in ”completed” stage then the District Level User
shall ”Verify” the documents which are uploaded by the Sub-Registrars and either “Approve”
(or) “Reject” based on the documents verification and video recording as shown below.

Step #8: If District Admin wants to “Approve” the Sub-Registrar User Account after verification
of the documents, the District Admin shall Click on “Approve” Button in the above screen from
the District Admin Login and “Enter their PIN” and “Click on Get OTP Button” and “Enter the
OTP” in the Text Box and Click on “Perform eSign” Button for Approval of the User Account.
Step #8: After successful Approval of the User Account the below page will be displayed and
the User Account will be sent for “Second Level e-Mudhra Verification”. Further the Status of
Account Approval Reply e-mail from e-Mudhra will be sent to the email ID of the User that
was provied during the Registration Process.
Step #9: If the ”District Admin” wants to “Deactivate” the user, Click on the “Manage KYC
Account” and Select the “Concerned User Account” and Click on the ”Deactivate
Link” as shown below.