Free Webinar Reveals How Companies Can Respond More Effectively to Crises

and Operational Disruptions

"Faster, Stronger Crisis Response with ICS for Business" features ICS expert Kathleen Gleaves. The
Incident Command System (ICS) gives companies the tools to create a more organized incident
response with better team communications. The presenter will give attendees the keys to
understanding and implementing this proven planning method within their company.

Winston-Salem, NC, June 10, 2011 --(PR.com)-- A free webinar, "Faster, Stronger Crisis Response with
ICS for Business," will reveal how corporations can improve their response to incidents and crises. The
presenter will be ICS expert Kathleen Gleaves, CBCI, MEP, Certified ICS Instructor. The event is
sponsored by MissionMode Solutions. The webinar will be held on June 29, 2011 at 9 am PDT / 10 am
MDT / 11 am CDT / Noon EDT / 16:00 GMT.

The Incident Command System (ICS) gives companies the tools to create a more organized incident
response with better team communications. The presenter will give attendees the keys to understanding
and implementing this proven planning method within their company.

Participants will learn:

> What ICS is and who uses it
> Why they should care about it
> Benefits of using ICS in their company
> How to start the process of implementing ICS

"ICS was originally developed for public sector emergency response and disaster management, and
quickly became an accepted standard," said Malcolm Hafner, CEO of MissionMode. "Now, corporations
are discovering the significant benefits of implementing ICS. This event builds upon the success of our
previous webinar, "Five Disciplines of Organizational Resilience," and participants will gain practical
knowledge they can apply to their teams and processes."

Private sector organizations adopting the ICS approach are realizing benefits such as:
> Faster, more efficient response
> Better-informed decision-makers and team members
> Fewer power struggles
> Integration with your regional/local response systems
> Meeting regulatory agency Command and Control requirements

The ICS approach can be used for incidents of any type, scope and complexity. It has applications in
Business Continuity, Disaster Recovery, Crisis / Incident Management, Enterprise Risk Management,
Continuity of Operations (COOP), and more. ICS can fulfill the Command and Control requirements of
EPA's RMP (Risk Management Program and OSHA's PSM (Program Safety Management).

Recommended audience: Executives, senior management, disaster response managers, and business

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continuity managers.

Space is limited at this exclusive event. To reserve a space, visit

http://info.missionmode.com/ics-webinar. Questions about the event can be sent to
webinars@missionmode.com.

About the Presenter

Kathleen Gleaves is a Certified ICS instructor with more than 11 years of experience in security and
emergency management. Her experience developing plans and conducting emergency exercises includes
security issues and a full range of natural and man-made disasters. Kathleen has conducted training at all
organizational levels for ICS, National Incident Management, facility and aviation security, and
emergency response programs. www.linkedin.com/in/kathleengleaves

About MissionMode Solutions

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining communications

and facilitating team collaboration for crises and operational incidents. MissionMode's unique
combination of alert notification and incident management tools creates a web-based virtual command
center that helps organizations reduce the time between learning about a mission critical issue and
resolving it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com),
which specializes in public safety technologies amongst other high growth sectors. For more information,
visit www.missionmode.com.

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Contact Information:
MissionMode
Wayne Blankenbeckler
336.891.0103
press@missionmode.com
www.missionmode.com

Online Version of Press Release:

You can read the online version of this press release at: http://www.pr.com/press-release/330460

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