RESEARCH PROJECT REPORT ON IMPACT OF TRAINING AND DEVELOPMENT ON THE EFFECTIVENESS OF BANK EMPLOYEES IN PARTIAL FULFILLMENT FOR THE DEGREE OF WASTER OF BUSINESS ADMINISTRATION } Uae LUCKNOW [itt le]sierdih rbot ED Tutto SANJAY KUMAR. Te MS) LolMM HR TIC} BMITTED TO eA Sul FESSOR)RESEARCH PROJECT REPORT ON IMPACT OF TRAINING AND DE THE EFFECTIV IN PARTIAL FULFILLMENT FOR THE DEGF OF MASTER OF BUSINESS ADMINISTRAT 9M E> a, N INSTITUTE OF ENVIRONMENT AND MANAGE! © \T LUCKNOW - (SESSION:-2014-16) } SUBMITTED E SANJAY KUMAR MBA- 4™ SEM. ROLL NO: 1405870074STITUTE OF ENVIRONMENT AND MANAGEMENT iron saranent House” Alkapuri, Kursi Road Lucknow-226021 1875, 2750239, 2752107 Fax : 0522-2750875 Small jem _Ikogreditfmail.com ; Website: iemmba.com Regd. Office : "Envi CERTIFICATE This is to certify that Mr. Sanjay Kumar S/o Sri Ram Kumar a student of Two Year Full Time Master of Business Administration Course of our Institute has successfully completed his Research Report on the Topic "IMPACT OF TRAINING AND DEVELOPMENT ON THE EFFECTIVENESS OF BANK EMPLOYEES” The research work has been carried out under my supervision and | find it in order and comprehensive. During the period of his research | found him’ regular and hard working student. | wish him all the success in future. (Ms. Fe ea Assistant Professor This is to cerlify that Mr. Sanjay Kumar has completed his research work under the supervision and guidance of Ms. Shilpi Chakravarti, Assistant Professor.SERIAL NO INDEX CONTENTS Executive Summary Acknowledgement Preface Introduction * Concept Introduction ¢ Brief Profile of the units studied Literature Review Research Methodology Significance & Scope Objective of the Research Hypothesis. Data Interpretation & Analysis Limitations Conclusion & suggestions Bibliography _ AnnexureExecutive summary ABOUT THE TOPIC Training & Development programme is most important factor of the organization for improving the efficiency & performance of the employees as well as inctease the productivity and turnover of the organization, It is organized for the fresher and also for existing employees. These programmes are helpful in enhancing job satisfaction, Opportunity in future, increasing morale and motivation, Training is the process of increasing the knowledge and skills for doing a particular job. Itis an organized procedure by which people leam knowledge and skill for a definite Purpose. The purpose of training is basically to bridge the gap between job Tequirements and present competence of an employee. The researcher has done a study on the impact of Training and Development on the effectiveness of bank employees. the information about the training and development programmes and its that how it helps the organization in increasing productivity and in objectives effectively and efficiently3. To gail ir f : © gain the in-depth information and knowledge about the training and developme; its k | Pment programmes and its impact on the effectiveness of the employees, RESEARCH METHODOLOGY Research Methodology is a way to systematically solve the research problem. Data source The data source that was used for the research was primary source. The data was collected using a Questionnaire. Analysis was done on the basis of the data that was collected in the Questionnaire Sample si The sample size is 100 Sample procedure Random sampling has been taken as sample procedure for conducting research work. Research type Research type used is descriptive. Descriptive research studies are those studies which are concerned with describing the characteristic of a particular individual or a group es improve managerial skills, while 35% believe it is responsible for @ technical skills. Further it is found that training programmes improve F employees, reduced monotony, stress & absenteeism and are ment & growth of bankingACKNOWLEDGEMENT ‘This Research Report is not the product of the author exclusively but several people have contributed towards this. To all, whose ideas have been helpful in preparing this research report. | express my sincere appreciation. Though it is too difficult to mention these names in an exhaustive manner, some prominent ones have, however, been recognized in the form of reference at appropriate places. I am really grateful to Mr. Pradeep Kumar Director of Institute of Environment and Management Lucknow, who has always provided me inspiration not only for updating this research report but also to complete other academic works. Tam thankful to Ms. Shilpi Chakravarti Assistant Professor, Institute of Environment ‘and Management Lucknow, who have favoured me with her valuable suggestions and guidance. And finally | am also thankful to each and every individual from my family ‘members to friends for their unconditional support Say eu: kumay> Sanjay KumarPREFACE This report Port prepared during the research report is one of the greatest achievements of MBA P. i Togramme as it is full of experience, observation and knowledge this research report contains a brief outline of various aspect of training and development on the effectiveness of bank employees. Training is the process of increasing the knowledge and skills for doing a particular job. It is an organized procedure by which people learn knowledge and skill for a definite purpose. The purpose of training is basically to bridge the gap between job requirements and present competence of an employee. Training is aimed at improving the behavior and performance of a person. It is a never ending or continuous process. Training is closely related with education and development but needs to be differentiated from these terms. ais study will review and analyze the training and development policies and practices Banks. The outline framework for any training and development activity linked with the organization’s vision and mission so as to make it more . The framework should compris raining to be treated as one of the tools for increasing organizational liveness. g environment for self motivation towards training and development. g through training should be transferred to the job/work. ¢ study give a crystal clear view of the Impact of training and veness of bank employees. Suggestive measures have been evel.Designation Gender Organization vformation pr research project pur; vided will be confidential and w e Project purpose ific ill only be used fe y be used for Ql. For how | fe ong have you been working in the organization? )-2yrs Be a [I B) 2-Syrs. o Oo D) More than 8yrs o Does yi zat S your organization have regular training programmes? A) Yes B) No oO Training programmes are conducted only after identifying Training needs? A) Yes B) No. Oo ducted in your organization to improve? B) Technical skills oO D) Interpersonal oOo Training programmes are cons A) Managerial skills _ C) Administrative skills ») Any other oO able to improve interpersonal relationship? A o MF agro Oo B) Agree 7 D) Disagree Oo aining programmes have betCONCLUSION « UGGESTig reine js the process of increasing the oe ledge ay ganized procedure by i nd skit isan 8 ¥ Which people ie Is for doing pry ar job, fa k se. The purpose of training js tae Nowledge Nd skill fo, IY to bri a definite - ements and present co Tidge the oq equireme! Pi Mpetence of an employee, Trai he gap between job jor and performai x + lTaining is ai P behavi p nce of a person. It is a Never endi 8 is aimed at improving INE OF continuoy: IS process, id development but needs to be ie ining is closely related with education an {iferentiated from these terms. The overall aim of a training programme is to fill in the gap between the existing and the desired pool of knowledge, skills and aptitudes Objectives of training express the gp between the present and the desired performance levels. Definition of training thjectives in both quantitative and quantitative terms will help to evaluate and monitor the effectiveness of training. Involvement of top management is necessary 10 integrate training objectives with the organizational objectives ondents believe that training le for resp 59% believe it is responsi at training programmes improve jew. 75% are of the same view 15% ; s. for employees. es improve managerial skills, while 3 r it is found thi technical skills. Furthe relationship. About 8 believe that training progr ly emphasis this point. | 0% respondent always training PM beneficial grammes increase overall efficiency ammes are Moreove i for increasing responsible forBibliography Name of the Book | Name ofthe author | Publisher > ARM Dr. C.B.Gupta S.Chand & Sons Reseal C.R.Kothari New age ee aciocy international JCFAI Journal of T Krishna Kumar T Krishna Kumar