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Nurse Educator

Vol. 40, No. 5, pp. 266-269

Nurse Educator Copyright * 2015 Wolters Kluwer Health, Inc. All rights reserved.

Telehealth Education in Nursing Curricula


Nagia S. Ali, PhD, RN & Kay Hodson Carlton, EdD, RN, ANEF, FAAN & Omar S. Ali, MSN, RN

Telehealth care is a fast-growing avenue of providing health care services at a distance. A descriptive study was conducted to
identify trends of telehealth education in 43 schools of nursing. Findings reflected inadequate integration of telehealth in
classroom content, simulation, and clinical experiences. Interviews with 4 nursing leaders of telehealth provided some
recommendations on how to integrate telehealth education in nursing curricula.

Keywords: nursing curricula; nursing education; telehealth; telehealth education

T
he enactment of the Affordable Care Act has resulted health care providers, teaching patients and families, man-
in a growing number of people entering the health aging data, and making appropriate decisions when the pa-
care system.1 Telehealth provides health services tient needs to be examined by a health care provider.
through the use of telecommunication technologies.2 In The Telehealth Nursing Special Interest Group recom-
addition, shortages of personnel and high workload in crit- mended principles of telehealth nursing be included in pre-
ical care units have increased the demand for telehealth ap- licensure and graduate nursing programs.4 These recommended
plications to ensure safety for critically ill patients.3 principles included definition of terms, benefits of telehealth,
Telehealth nursing application includes remote moni- differences between traditional and telehealth care, policies
toring, patient education, and consultation.4 Telehealth nurs- and regulations, knowledge about information technology
ing care is applied in any location where telecommunication and telecommunications, application of HIPAA to telehealth
hardware and software such as videoconferencing, Internet, nursing, interstate licensing, and ethical and legal issues of
or videophones are available. These locations could be a telehealth.
physician’s office, hospital, specialty clinic, call center, and Telehealth can be as effective as traditional nursing care.
home. Telehealth services do not replace traditional care but Patients who have difficulty controlling their diabetes were
supplement it for those who are unable to be physically managed with continuous telehealth monitoring of their blood
present with a health care provider.5,6 glucose level, HbA1c, weight, and blood pressure.4 Telehealth
technology as a mode of educational delivery was well re-
Review of Literature ceived by nurses in a rural area and viewed as a cost-effective
The white paper7 about telehealth nursing set the founda- method for continuing professional education and mentoring.8
tion of policies, procedures, and standards. The evidence- Perceptions of critical care nurses about the use of telehealth
based standards incorporate legal and ethical guidelines to in critical care were examined in another study.9 The authors
help minimize the nurse’s liability in telehealth practice. A found that critical care nurses believed telehealth increased
dimension of the practice standards is the Health Insurance patients’ survival, but hindered privacy and did not prevent
Portability and Accountability Act (HIPAA) regulations, which medical errors. Most nurses preferred to have previously
would be followed by a telehealth nurse in the use of patient worked with the telehealth physician to facilitate effective
data. A telehealth nurse should have skills in assessing, using use of the technology with the patient. The highest rated
telecommunication technology, communicating with other attributes of tele-ICU nurses were effective listening, an abil-
ity to establish priorities of patients’ issues, skill in fostering
collaboration, and the effective use of tele-ICU application
Authors Affiliations: Professors of Nursing (Drs Ali and Hodson Carlton), tools.10
School of Nursing, Ball State University Muncie; and Clinical Educator In a study of faculty needs for training in use of tech-
(Mr Ali), Indiana University Health Methodist Hospital, Indianapolis. nologies, 77% of the sample never used telehealth applica-
The authors declare no conflicts of interest.
Correspondence: Dr Ali, School of Nursing, Ball State University, 2000 W tion, and 50% of the faculty perceived themselves to be
University Ave, Muncie, IN 47306 (nali@bsu.edu). knowledgeable at the novice level.11 An earlier survey of
Supplemental digital content is available for this article. Direct URL citations deans and directors of 266 baccalaureate and higher nursing
appear in the printed text and are provided in the HTML and PDF versions programs in the United States also revealed many gaps in
of this article on the journal’s Web site (www.nurseeducatoronline.com).
Accepted for publication: December 19, 2014
telehealth education at both undergraduate and graduate
Published ahead of print: February 13, 2015 levels. Less than one-third of the programs addressed tele-
DOI: 10.1097/NNE.0000000000000149 health applications.12 In the future, virtual clinical experiences

266 Volume 40 & Number 5 & September/October 2015 Nurse Educator

Copyright © 2015 Wolters Kluwer Health, Inc. All rights reserved.


that use telehealth technology may be commonplace in nurs- the presence of a faculty development program, involvement
ing education, allowing the students to gain confidence in of other disciplines, and connections with other telehealth
using the digital telehealth equipment.13 An earlier experien- care facilities. Barriers to implementing telehealth educations
tial study was successful in integrating telehealth and telemon- were addressed in 1 question.
itoring content in nursing curricula through the development Face validity of the questionnaire was developed by
and implementation of a telehealth course assignment in 4 experts in telehealth and technology, 1 clinical informatics
5 campuses in a Midwestern institution.14 nurse, 2 professional computer staff, and 1 professional tele-
The literature review indicated the benefits of telehealth communication technology staff. Suggestions of the experts
applications to the individual, family, community, and health were used to refine the survey. The study was approved by
care system. However, it is not clear how much telehealth the university institutional review board. Of the 130 surveys
education is immersed in nursing curricula. Therefore, the sent electronically, 43 were returned, with a 33% return rate.
purpose of this study was to identify trends of telehealth
education in nursing curricula. Findings
Deans’ and Directors’ Perceptions of Telehealth
Research Questions Table 1 shows the rank order of the 4 technology strategies.
The questions were as follows: (1) What are deans and Online education was ranked highest by most, followed by
directors’ perceptions of telehealth education? (2) What clinical simulation, then telehealth, and lastly flipping the
telehealth content is included in nursing programs? (3) What classroom. Participants’ narrative comments about their chosen
telehealth clinical and simulation learning experiences are rank order included the importance of online education, es-
included in nursing programs? (4) What are the academic pecially for master’s and DNP students but also for students
institution and health care facility support to faculty in pro- on campus, the belief in proficiency in online education as a
viding telehealth education? and (5) What are the barriers to base and foundation for success, and online education as a
having telehealth education in nursing curricula? vehicle to accommodate the busy lifestyles of current learners.
With the second rank, clinical simulation was perceived as a
Methods key to quality and safety. The strategy was also perceived as
Data were collected from deans and directors of schools of critical because clinical placements are difficult to obtain, and
nursing accredited by the Commission on Collegiate Nursing simulation helps students gain experience in critical thinking,
Education (CCNE) that have baccalaureate, master’s, and decision making, teamwork, and communication skills out-
DNP programs published on the CCNE Web site in March side the clinical setting.
2014. The choice of including schools that have the 3 programs There was an 88.2% agreement (strongly agree and
was to identify the types of programs with telehealth edu- agree combined) to the statement about telehealth being a
cation in a school. There were 130 CCNE schools that met part of any nursing curriculum at any level—undergraduate,
this criterion: they constituted the sample and received the master’s, and DNP. Some participants’ narrative comments
survey electronically. indicated that all students should have some experience with
The study used a cross-sectional descriptive survey design. telehealth. However, other participants believed telehealth
The questionnaire ‘‘Telehealth in Nursing Curricula’’ devel- should not be in the undergraduate curriculum but rather
oped by the researchers contained 15 questions. Of the 15 included at the master’s and DNP program levels, mainly in
questions, 3 Likert scale items examined deans’ and directors’ the nurse practitioner track.
perceptions of the importance of telehealth education. They Almost 57% of deans and director were confident (very
first asked participants to rank order the importance of confident and confident combined) that their faculty will
4 technology strategies, with 1 representing the highest and integrate telehealth education in nursing curricula. Partici-
4 the lowest. These 4 strategies were clinical simulation, pants reported that incorporating telehealth is a challenge
online education, telehealth, and flipping the classroom. The with other curriculum demands and overworked faculty. In
second item was to rate ‘‘I believe telehealth should be part of addition, there is already so much content in the curriculum.
any nursing curriculum at any level—baccalaureate, master’s,
DNP’’ on a 5-point Likert scale ranging from 1 (strongly agree) Telehealth Content
to 5 (strongly disagree). The third item asked participants Twenty-two deans and directors (71%) reported having tele-
to rate their confidence that their faculty would integrate health content in their programs. Examples of content in-
telehealth education in nursing curricula on a 5-point Likert cluded definition of terms, evidence-based telehealth practice,
scale that ranged from 1 (not very confident) to 5 (very
confident).
Table 1. Rank Order of 4 Technological
The remaining 12 questions were either closed- or open-
Strategies by Deans and Directorsa
ended questions. Content and courses in curricula related
to telehealth were addressed through 4 questions. These Strategy Rank Order, na (%) Mean (SD)
questions inquired about the presence of program(s) with a Online education 15 (45.5) 1.94 (1.06)
telehealth component, content and courses, and their aware- Clinical simulation 14 (42.4) 1.88 (.96)
ness of the Telehealth Resource Center in their state. Two Telehealth 2 (6.3) 3.16 (.95)
questions targeted clinical and simulation learning experi- Flipping the classroom 2 (6.3) 3.03 (.90)
ences related to telehealth. Five questions inquired about
a
the academic institution and health care facilities support in n = 33. Mean scores from 1 (high) to 4 (low).
providing telehealth education to faculty, the type of support,

Nurse Educator Volume 40 & Number 5 & September/October 2015 267

Copyright © 2015 Wolters Kluwer Health, Inc. All rights reserved.


telehealth policies, telehealth standards, and ethical guidelines
(Table, Supplemental Digital Content 1, http://links.lww.com/ Table 3. Barriers to Integrating Telehealth in
NE/A213). Less than half of participants (45.2%) reported Nursing Curricula
awareness of the Telehealth Resource Center for their state. Responsesa
More than half of the sample (61.3%) reported having an Barriers n (%)
informatics course that included a telehealth component, and Lack of telehealth training for faculty 10 (77)
only 9.7% reported having a separate elective course about Full curriculum with no room for telehealth content 9 (69)
telehealth. Other courses with components in telehealth were Lack of knowledge and skills of faculty about telehealth 9 (69)
acute care, adult health, community health nursing, nursing Inadequate time to learn telehealth delivery 9 (69)
capstone, leadership, and assessment. Cost of telecommunication technology equipment 8 (62)
Complexity of use of telehealth technology hardware 3 (23)
Telehealth Clinical and Simulation Learning Lack of demographic or geographic market for telehealth 2 (15)
Experiences nurses in respondent’s vicinity
Forty-two percent of participants reported having a telehealth
a
learning experience through the use of a remote telehealth More than 1 option was chosen.
unit. Participants’ comments about the unit included devel-
oping students’ skills in remote examination, partnerships Barriers to Integrating Telehealth
with community facilities and schools, remote assessment of Identifiable barriers included lack of telehealth training for
patients in nursing homes in rural areas, and monitoring of faculty, inadequate time to learn telehealth delivery, full cur-
home health patients. Other types of clinical and simulation riculum, and cost of telecommunication technology equip-
experiences were reported (Table 2). ment (Table 3).
Faculty Support in Telehealth Education Phone Interview Findings
Fifty-two percent of participants reported having academic Four participants agreed to phone interviews. Interview ques-
institutional support, whereas only 24% received health care tions were about initiation of telehealth in nursing curricula,
facility support. Examples of support included pedagogical, role of the nurse in telehealth practice, and advice on tele-
administrative, and technical (Table, Supplemental Digital health integration. All 4 faculty participants reported that
Content 2, http://links.lww.com/NE/A214). Narrative com- initial telehealth integration began with funding from a Health
ments about the support included attending telehealth ed- Resources and Services Administration grant. The grant was
ucation to obtain certification in telehealth presentation, either specific to telehealth education or to other purposes
training of all faculty involved in telehealth in the use of the that contained telehealth components. In addition, donors’
equipment, and providing faculty with opportunities to monies were often used to purchase telehealth devices. Inte-
present their research findings about telehealth at national gration of telehealth started by incorporating telehealth in a
meetings. Forty-five percent of participating schools were hospital affiliated with the school of nursing, simulating tele-
partners with other disciplines in telehealth education, and health experiences, developing a separate telehealth course,
48% were partners with health care facilities that provide or using a telehealth remote presence robot. There was an
telehealth services. agreement that telehealth education is ‘‘still a hit and miss’’
experience because not everyone is getting it.
Table 2. Telehealth Clinical and Simulation Another aspect mentioned during the interviews was
Experiences about developing partnerships in telehealth education. Part-
nerships with other disciplines and health care facilities that
Type of Experience Percent of Responsesa use telehealth should be sought initially in the local area.
Telehealth tools (ie, real-time video or audio 100 The partners’ needs and learning objectives should be iden-
for nurse-patient encounter) tified before telehealth application occurs. Deans and di-
Patient education 75 rectors interviewed also indicated that students should be
Remote patient monitoring devices 63 taught ‘‘telehealth etiquette’’ and should be comfortable in
(ie, machines that monitor heart functions the new environment with the telecommunication tools and
such as pulse, blood pressure, etc) with their assessment skills when the patient is not in the
Distance education 63 room. All 4 participants indicated that 1 or more champions
Store-and-forward telehealth transmission 63 should take the lead to start examining the curriculum and
(ie, digital images, video, audio, clinical data)
identifying where telehealth could be integrated.
Real-time or interactive telehealth communication 63
link between involved parties Discussion
Grand rounds 50
Administrative uses, eg, meetings 38 The purpose of this study was to explore what schools of
Research 38 nursing are teaching about telehealth, support and strategies
Telephony (ie, telephone interfaced to computer 38 for telehealth integration and use, and the barriers to the
for health data, disease prevention, and implementation of telehealth. Online education and simu-
health promotion) lation were perceived as priorities by most participants.
Online education is a basic technological avenue to teaching
a
More than 1 option was chosen. and learning for many students, but telehealth is a techno-
logical strategy that will improve nursing practice and make

268 Volume 40 & Number 5 & September/October 2015 Nurse Educator

Copyright © 2015 Wolters Kluwer Health, Inc. All rights reserved.


health care delivery accessible to people outside the acute involve a massive curriculum revision. Faculty can examine
care setting. Although more than half of participants agreed their curricula and identify where telehealth concepts can be
that telehealth is part of nursing curricula, less than half were incorporated, explore institutional resources related to tele-
unsure or not confident that their faculty will integrate tele- health, consider linking with other disciplines and clinical
health education. Faculty participants have not yet perceived agencies that are already implementing telehealth, and talk
that preparing future nurses should include education about with faculty who have already implemented telehealth care
the emerging telehealth technology. in their nursing programs.
The fast spread of telehealth services in different avenues
of health care systems, disciplines, and across the country
requires that schools of nursing start to integrate telehealth
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Nurse Educator Volume 40 & Number 5 & September/October 2015 269

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