A PRACTICAL ASSIGNMENT OF COMPUTER FUNDAMENTALS & OFFICE AUTOMATION TOOLS Course Code: 19IMG21C6 Submitted in partial fulfillment for the award of MBA I* Semester Session (2021-2023) ST. THOMAS INSTITUTE OF MANAGEMENT JAHANGIRPUR, JHAJJAR Submitted to: - Submitted by: - Ruchika Singhwe re INDEX Particulars RESUME COMPANIES AND THEIR GROWTH IN SHARE MARKET PRESENTATION ON ITC LIMITED CONTENTS INTRODUCTION AND HISTORY BRANDS AND PRODUCTS STRATEGIC PLANS VISION AND MISSION Remarks 20 21-22 23-28 29-30 31 ‘Scamed wth CanscmnerRuchika Singh An articulate communicator; skilled in quickly engaging team members and audiences, establishing rapport and developing strong relationships Pee mmr) Work Profile Technical Skills came lato xcs in Kumbhat Motors - KIA - Jodhpur, Raj Keeping customers updates on time. Building and maintaining profitable relationship with key customers. Soft Skills Monitoring on Customer Care Strategies. Responsible for Collaborate to Ensure Customer ick Learner Convincing power Satisfaction. Decision Making Communication Customer Relationship Officer Building relationships Mahadev Motors - TATA - Jodhpur, Raj 1 Year Active listener Accept Challenges + Manage clients and Customers. ; + Find new ideas for Solve Customer Issues. " 4 — in Apchv * Overseeing the relationship with customers handled by are le Analytics team. 00m + Resolving customer complaint quickly and efficiently. Google Analytics Google - 2021 Educational Background ove K.N. COLLEGE FOR WOMAN STUDIES , Jodhpur, Raj Spoken Languages in Bachelor of Commerce (B.COM) from JAI NARAIN VYAS ; UNIVERSITY in 2020 English Hindi MAHARSHI GAUTAM SR. SEC. SCHOOL , Jodhpur, Raj Interests in XII Specialization (Commerce) from RBSE in 2016 Photography Singing Coloring MADHUBAN PUBLIC SR. SEC SCHOOL , Jodhpur, Raj ; from RBSE in 2014 Learning languagesCompanies and Their Growth in Share Market ‘S.No [Company name (08-Nov-21 | 09-Nov-21 | 10-Nov-21 | 11-Nov-21 | 12-Nov-21 & 1_[Zomato 131 138 136 141 153 2_(Bajaj 3777, 3794 3772 3750 3635, 3_|Infosys 1738 1743 1740 1733 1780 4_|Wipro 658 658, 653 642 660 5_[HOFC 1600 1572 1555 1548 1553 6 [TATA steel 1343 1336, 1299 1300 1287, 7_|Reliance 8 9 ICICI Bank HCL Tech, 12_ axis bank 751 754 743 738 736 13_JONGC 155 157 158 154 155 14 |Kotak Mahindra 2119) 2097 2076. 2054 2075 as [Tes 3503, 3506, 3484) 3488) 3526 ee] moNcc Eo stony PT) ay‘4000 ‘3500 3000 2500 2000 1500 1000 500 9-Nov-21 Chart Title 10-Nov-21 1-Nov-21 12-Nov-21 = Zomato Bajaj infosys = Wipro HFC TATA steel m Reliance Apollo sei mICICI Bank HCL Tech maxis bank =ONGC ‘= Kotak Mahindra meres ‘came ith CanSanner131 138 136 141 153 12-Nov-21 LLNov-21 SNov21 8-Nov-21 ONov-21 10-Nov-21 1L-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21. (09-Nov-21. 10-Nov-21. ‘11-Nov-21. "12-Nov-21 3772 3750 3635 10-Nov-21 +3600 8-Nov-21. 10-Nov-21 L1-Nov-21 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, 12-Nov-21, 1738 1743 1740 1733 12-Nov-21 LI-Nov-21 8-Nov-21 1700-1710 ««1720.«S «1730S 174017801760 «177017801790 1790 1780 170 1760 1750 1740 1730 1720 1710 1700 B-Nov-21 O.Nov-21. 10-Nov-21 1L-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, T2Nov-2i, Ts A C7 12-Nov-21 11-Nov-21 10-Nov-21 665 660 655 650 64s 640 635, 630 8-Nov-21. 9-Nov-21 10-Nov-21 LLNov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21 (09-Nov-21. 10-Nov-21. ‘1-Nov-21 "12-Nov-21 1572 1555, 1553 10-Nov-21 1520. 1530 154015501560 1570. 1590 16001610 9-Nov-21 11-Nov-21 12-Nov-21 ‘came ith CanSanner1343, 1336 1299 1300 1287 11-Nov-21 10-Nov-21 B-Nov-21 1250 1260 127012801290 «1300-1310 «132013301340 1350 10-Nov-21 1-Nov-21 ‘came ith CanSanner(08-Nov-21 (09-Nov-21 10-Nov-21 TLNov-21, 12-Nov-21, 2502 2522 2550 [ __2sss_—| 2593 12-Nov-24 L-Nov-21 10-Nov-21 2500 2520 = 2540 2600 2580 2560 2540 2520 2500 2480 2460 2440 BNov-21 9-Nov-21 10-Nov-21 L-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21, 09-Nov-21 10-Nov-21, T1-Nov-21, 12-Nov-21, 12-Nov-21 1Nov-21 10-Nov-21 O.Nov-21 &-Nov-21 228 229 230 231 232 233 234 234 233, 232 231, 230 229 228 227 B-Nov-21 9-Nov-21 10-Nov-21 LL-Nov-21 12-Nov-24 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, 12-Nov-21, L___s23_ | sag) st St 1-Nov-21 10-Nov-21 10-Nov-21 L-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21 (09-Nov-21 10-Nov-21 TLNov-21, 12-Nov-21, 12-Nov-21 10-Nov-21 10-Nov-21 LL-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, ‘12-Nov-21, 1173 1169 1161 1172 12-Nov-21 1LNov-21 10-Nov-21 1165 1170 1175 1180 9-Nov-21 10-Nov-21 LL-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, 12-Nov-21, 12-Nov-21 LLNov-21 10-Nov-21 760 755 750 745 740 735 730 725 B-Nov-21 9-Nov-21 10-Nov-21 L-Nov-21 12-Nov-21 ‘came ith CanSannerOBNov-2i1 | _O9Nov-21 | 10-Nov-21 T1-Nov-21 12-Nov-21 12-Nov-21 LL-Nov-21 10-Nov-21 10-Nov-24 11-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21, (09-Nov-21, 10-Nov-21, TLNov-21, 12-Nov-21, 2119 2076 2054 2075 12-Nov-21 11-Nov-21 10-Nov-21 10-Nov-21 LL-Nov-21 12-Nov-21 ‘came ith CanSanner(08-Nov-21 (09-Nov-21. 10-Nov-21. "11-Nov-21 "12-Nov-21 3503 3506 3526 12-Nov-21 1-Nov-21 10-Nov-21 S-Nov-21 B-Nov-21 3460 3470 3480 3490 3500 3510 +3520 3530 3530 3520 3510 3500 3490 3480 3470 3460 8-Nov-21 9-Nov-21 10-Nov-21 LLNov-21 12-Nov-21 ‘came ith CanSannerZo aox< =e 22 Qo 22 an ip O Sa NS oS wCONTENT INTRODUCTION BRANDS AND PRODUCTS VISION AND MISSIONINTRODUCTION ITC LIDIS ONE OF INDIA'SS FOREMOST PRIVATE SECTOR COMPANIES. ITC HAS A DIVERSIFIED PRESENCE IN CIGARETTES, HOTELS, PAPERBOARDS & SPECIALTY PAPERS, PACKAGING, AGRI-BUSINESS, PACKAGED FOODS & CONFECTIONERY, INFORMATION TECHNOLOGY, BRANDED APPAREL, PERSONALCARE, STATIONERY, SAFETY MATCHES AND OTHER FMCG. PRODUCTS.HISTORY AND EVOLUTION Establishedin 1910, ITC Limitedis a diversified conglomerate with businesses spanning Fast Moving Consumer Goods comprising Foods, Personal Care, Cigarettes and Cigars, Branded Apparel, Education & Stationery Products, Incense Sticks and Safety Matches; Hotels, Paperboards and Packaging, Agri Business and Information Technology. The Company was incorporated on August 24, 1910 under the name Imperial Tobacco Company of India Limited. As the Company's ownership progressively Indianised, the name of the Company was changed to India Tobacco Company Limited in 1970 and then to |.1.C. Limitedin 1974. In recognition of the ITC's multi-business portfolio encompassing a wide range of businesses, the full stops in the Company's name were removed effective September 18, 2001. The Company now stands rechristened ITC Limited,’ where ‘ITC’ is today no longer an acronym or an initialised form. ‘Scamed wth Canscmner° BRANDS AND PRODUCT FMCG (FAST MOVING CONSUMER GOODS) - /TC's rich mix of FMCG portfolio is designed and customised to delight consumersin myriad ways. FMCG is a necessary category all over the world. We start our day with a brush and paste which actually drops in the FMCG product. Today we will talk about ITC as a company, completely Indian in nature, having loads of brands and sister concerns. C7 a aBRANDS AND PRODUCT o AGRI BUSINESSES - ITC is one of India's largest integrated agri business enterprises with significant presence across every node of the agri value chain. ITC's pre-eminent position as one of India's leading corporates in the agricultural sectoris based on strong and enduring farmer partnerships that has revolutionized and transformed the rural agricultural sector. A unique rural digital infrastructure network, coupled with deep understanding of agricultural practices and intensiveresearch, has builta competitive and efficient supply chain that creates and delivers immense value across the agricultural value chain. One of the largest exporters of agri products from the country, ITC sources the finest of Indian Feed Ingredients, Food Grains, Marine Products, Processed Fruits & Coffee. ‘Scamed wth Canscmner° BRANDS AND PRODUCT HOTELS - Launchedin 1975, ITC Hotels, India's premier chain of luxury hotels, has become synonymous with Indian hospitality. Launched in 1975, ITC Hotels, India's premier chain of luxury hotels, has become synonymous with Indian hospitality. ITC Hotels pioneered the concept of ‘Responsible Luxury’ in the hospitality industry, drawing on the strengths of ITC groups’ exemplary sustainability practices. Responsible Luxury personifies an ethos that integrates world-class green practices with contemporary design elements to deliver the best of luxury in the greenest possible manner. ‘Scamed wth CanscmnerBRANDS AND PRODUCT c PAPERBOARDS & SPECIALTY PAPERS- ITC's Dp Paperboards and Specialty Papers Business is SrElS@Ma India's largest, technologically advanced and CARD most eco-friendly paper and paperboards reac aca business. ITC's Paperboards and Specialty Papers Business is the leader in volume, product range, ViVeo market reach and environmental performance, LINER andis the clear market leader in the value- Sesging Seng nents added paperboards segment. Providing internationally competitive quality and cost, the es Business caters to a wide spectrum of i iw CyberCypak Value Packed packaging, graphic, communication, ie petra tao printing and specialty paper requirements. ITC Cyber takes great pride in servicing a large cross- =. section of industry requirements - from cigarette papers and Components to FMCG cartons, from 1 electrical insulation papers to Bio-based Barrier XLPac Coated Board, from decorative laminate base The Original FBB fee ating an ean Popes and mugen more. we 3 straddles the entire spectrum o “a7 . Bing eee from 100% virgin, food-grade Hi lerite Higine oards which are made from renewable and sustainable sources to 100% recycled board Bible (mmm SUPERFINE Wa ey =: rinting ‘Scamed wth CanscmnerBRANDS AND PRODUCT ° INFORMATION TECHNOLOGY - ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeedand be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ‘Scamed wth CanscmnerBRANDS AND PRODUCT ce PACKAGING - ITC's Packaging & Printing Business is the largest value added converter of paperboard packaging in South Asia. It converts over 70,000 tonnes of paper, paperboard and laminates per annum into a variety of value-added packaging solutions for the food & beverage, personal & home care products, cigarette, liquor, quick service restaurants and consumer goods industries. The Business offers a bouquet of differentiated and innovative products to meet various functional and aesthetic requirements in packaging enabling enhanced consumer experience and accelerating the shift towards sustainable packaging. The Business, which was set up in 1925 as a strategic backward integration for ITC's Cigarettes business, is today India's most sophisticated packaging house. State-of-the-art technology, in- house R&D and Innovation centers, world-class quality management systems and a highly skilled and trained workforce have combined to position ITC as the first-choice supplierfor high value added and sustainable packaging.° ° STRATEGIC PLANS ITC's Strategic Plan for 2018-21 sets out our understanding of the drivers that willshape the future of trade and international business, identifies the approach we will take within this strategic context, and highlights our prioritiesin providing integrated solutions for our clients. ITC developedits Strategic Plan through a public, inclusive and consultative process involving diverse external stakeholders and staff. At its root, all ITC's efforts will seek to improve the international competitiveness of SMEs. Over the next four years, ITC will do more and do better. The organization's vision is to grow to meet the demand of its clients. ITC will concentrate its interventions around six focus areas and enhance how it works to improveits performance and effectiveness. ‘Scamed wth CanscmnerSTRATEGIC PLANS * ITC works with partner countries to develop unique strategies that are tailored to each country's needs and goals. The steps to achieving export success are outlined below. ENS aS 14 PRIORITIZATION IMPLEMENTATION IDENTIFICATION | Cee eared ‘Scamed wth CanscmnerVISION & MISSION THE ITC VISION © Sustain ITC's position as one of India's most valuable corporations through world class performance, creating growing value for thesindian economy and ihe Company'sstakeholders THE ITC MISSION ° To enhance the wealth generating capability of the enterprise in a globalising environment, delivering superior and sustainable stakeholder value ‘Scamed wth Canscmner