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SAP also provides real time status and support for their cloud service. To get real-time status of service
availability from the SAP Trust Center, you can use the following link −
www.sap.com/about/trust-center/cloud-service-status.html#sap-analytics-cloud
From drop down, you need to select SAP product and it shows you the status of cloud service in different
regions.
SAP also provides an option to report an incident on the SAP Support Portal (S-user required to login)
using the following components −
https://support.sap.com/en/index.html
Sr.No Components & Description
1
LOD-ANA-BI-ADM
2
LOD-ANA-BI-AUT
3
LOD-ANA-BI-APP
4
LOD-ANA-BI-DES
5
LOD-ANA-BI-IDC
6
LOD-ANA-BI-LDC
Live Data Connections (excluding SAPBW and SAP BW/4HANA data sources).
7
LOD-ANA-BI-BW
Live Data Connections to SAP BW and SAP BW/4 HANA data sources.
8
LOD-ANA-BR
9
LOD-ANA-PR
Smart Predict, Smart Assist (Smart Discovery, Smart Insights), and predictive scenarios.
10
LOD-ANA-HUB
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