InRow® Chilled Water Air Conditioners (High

Temperature)
ACRC301H
Service Manual

990–5190A
Release Date: October 2021

www.se.com
Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and its
subsidiaries referred to in this guide are the property of Schneider Electric SE or its
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This guide and its content are protected under applicable copyright laws and
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Schneider Electric does not grant any right or license for commercial use of the guide
or its content, except for a non-exclusive and personal license to consult it on an "as
is" basis. Schneider Electric products and equipment should be installed, operated,
serviced, and maintained only by qualified personnel.
As standards, specifications, and designs change from time to time, information
contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by
Schneider Electric and its subsidiaries for any errors or omissions in the informational
content of this material or consequences arising out of or resulting from the use of the
information contained herein.
This manual contains general information, safety instructions, and guidance. Updates
may be published from time to time and are available upon request. This manual is
not a substitute for the user conducting a detailed operational and site-specific
development plan.
This product is for industrial use only. It should only be used for the functions for
which it has been designed as set out in this manual. User must evaluate and take
adequate precautions to address risks associated with use of this product in
environments and/or processes not specifically addressed in this manual (e.g. heavy
industry, medical, marine environments, railway, etc.).

This product should be installed, configured, used, serviced, maintained, replaced or

have similar work carried out on it only by suitably qualified, trained, experienced and
competent personnel who hold any necessary authorizations (e.g. licenses, permits
or certifications) to perform such work.User must ensure that all work is carried out in
compliance with the manufacturer’s instructions (including the product labels/
markings, technical specification manual, installation manual, and operation and
maintenance manual) and with all applicable laws, regulations, standards and
guidance (including standards and guidance applicable to the installation location).

All work must be carried out in a way that does not give rise to danger and using
appropriate personal protective equipment (PPE).
Schneider Electric shall not be responsible for any works carried out by anyone other
than Schneider Electric; or for integration or use of the product with other products
(including spare parts and software) that are neither approved nor provided by
Schneider Electric for such purposes; or for any non-Schneider Electric software,
firmware, information or memory data contained in, stored on, or integrated with this
product.

To the maximum extent permitted by applicable law, neither Schneider Electric nor
any of its affiliates shall be liable for any claims, costs, losses, damages, death or
injuries arising out of the improper use of this product or any failure to comply with
any of the above requirements.Schneider Electric’s quality management system is
ISO 9001 certified and the products are marked
 ACRC301H

Table of Contents
Safety ............................................................................................................5
Important Safety Instructions — SAVE THESE INSTRUCTIONS....................5
Safety Notices for All Service Procedures.....................................................6
General Information ....................................................................................8
Translation Reference.................................................................................8
Save These Instructions..............................................................................8
Manual Updates .........................................................................................8
Cross-Reference Symbol Used in This Manual .............................................8
Audience ...................................................................................................8
Companion Manuals .............................................................................9
Network and Controls ...............................................................................10
InRow Touchscreen and Wiring .................................................................10
Controller Area Network (CAN) Diagram (A-Link ports)................................10
Active Flow Controllers (AFC)....................................................................10
Network Port ............................................................................................ 11
Modbus.............................................................................................. 11
Modbus Configuration—DIP Switch SW503..........................................12
Output Relays and Standby Input .........................................................13
Communication (Building Management System) .........................................13
User Interface Connection Panel Inventory .................................................14
Shutdown Input Contact and Alarm Output Contact.....................................15
Components Location ..............................................................................16
Piping ..........................................................................................................17
Communication .........................................................................................18
Cooling Group ...........................................................................................19
Component Replacement ........................................................................20
Before You Start .......................................................................................20
Remove Doors and Panels........................................................................20
Cleanable Air Filters .................................................................................21
Control Actuator .......................................................................................22
Chilled Water Valve...................................................................................23
Flow Meter–Electronics Module .................................................................26
Dew Point Control Pump ...........................................................................27
ATS Relay................................................................................................29
Control Board...........................................................................................31
Fan Assembly ..........................................................................................32
Fan Power Supply ....................................................................................33
Network Management Card.......................................................................34
Display Interface.......................................................................................35
Temperature Sensors ...............................................................................37
Updating the Firmware .............................................................................38
Generating Service Passcodes ..............................................................41
Dew Point Control Pump Programming.................................................42
Troubleshooting ........................................................................................45
Appendix ....................................................................................................48

990-5190A 3
Safety ACRC301H

Safety
Important Safety Instructions — SAVE THESE INSTRUCTIONS
Read these instructions carefully and look at the equipment to become familiar
with it before trying to install, operate, service or maintain it. The following safety
messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.

The addition of this symbol to a “Danger” or “Warning” safety

message indicates that an electrical hazard exists which will
result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert the user to

potential personal injury hazards. Obey all safety messages
with this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.

NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.

Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.
Always abide strictly by local laws and regulations in the place of installation.

990-5190A 5
ACRC301H Safety

Safety Notices for All Service Procedures

Read and adhere to the following important safety considerations when working
with this equipment. Service to the components in the cooling loop should be
performed only by a certified HVAC technician.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRIC SHOCK
To avoid possible personal injury or death, install and secure all access covers
and hardware when service is completed.
Failure to follow these instructions will result in death or serious injury.

WARNING
HAZARD FROM MOVING PARTS
Keep hands, clothing, and jewelry away from moving parts. Check the
equipment for foreign objects before closing the doors and starting the
equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

WARNING
TIPPING HAZARD
The equipment is heavy and can easily be tipped. For safety purposes,
adequate personnel must be present when moving this equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

WARNING
UNEXPECTED START-UP OF EQUIPMENT
Keep hands, clothing, and jewelry away from moving parts. Check the
equipment for foreign objects before closing the doors and starting the
equipment.
The equipment is heavy. For safety purposes, adequate personnel must be
present when moving this equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

6 990-5190A
Safety ACRC301H

NOTICE
HAZARD TO EQUIPMENT
Circuit boards contained within this unit are sensitive to static electricity. Use
one or more electrostatic-discharge device while handling the boards.
Failure to follow these instructions can result in equipment damage.

990-5190A 7
ACRC301H General Information

General Information
Translation Reference
The original version of this manual has been written in the English language.
Manuals written in other languages have been translated from the original English
version.

Save These Instructions

This manual contains important instructions that must be followed during the
installation of this equipment.

Manual Updates
Schneider Electric™ policy is one of continuous technological innovation and the
company reserves the right to amend any data herein without prior notice. The
images shown in this manual are for descriptive purposes only.
NOTE: Unit images and component identification information are examples
only.
For any updates to this manual, please contact Schneider Electric™ providing the
related part number displayed on the manual back cover.

Cross-Reference Symbol Used in This Manual

See another section of this document or another document for more
information on this subject.

Audience
This document is intended for professionally trained HVAC service personnel. It
assumes that the user is experienced with the tools required to perform the
service tasks described in this document and with the InRow cooling unit itself. It
provides a brief introduction to the InRow system and information on how to
troubleshoot and service the system.
The chapters in this manual contain the following information:
• Safety: Important safety warnings and instructions
• Communication: Information on how the system communicates with its
environment and other components.
• Diagrams: Main diagrams for the system.
• Troubleshooting: A list of alarms, possible problems, and solutions.
• Service Procedures: Information on how to replace or service parts in the
system.
• Firmware Upgrade: Instructions on how to upgrade the system firmware.
• InRow Touchscreen Diagrams

8 990-5190A
General Information ACRC301H

Companion Manuals
For more information about InRow RC Chilled Water Air Conditioners, refer to the
following documentation:
• InRow RC Installation Manual (ACRC301S and ACRC301H)
• InRow Chilled Water Air Conditioners Operation and Maintenance Manual
(ACRC301S and ACRC301H)
• InRow Chilled Water Air Conditioners Technical Specifications

990-5190A 9
ACRC301H Network and Controls

Network and Controls

InRow Touchscreen and Wiring
See the Appendix, page 48 to view the InRow Touchscreen Diagram
and Computer Room Air Conditioning Ladder Diagram.

Controller Area Network (CAN) Diagram (A-Link ports)

NOTE: All input and output connections should be wired as Class 2 circuits.
The A-Link bus connection allows a maximum group of twelve InRow ACRC
cooling units (ACRC301H or ACRC301S) to communicate with one another.
To enable the InRow ACRC301x cooling units to function as a group, link them
together using a standard pin-out CAT-5 cable with RJ-45 connectors. The A-Link
bus must be terminated at the first and last unit installed in the group. An A-Link
terminator is supplied with each unit.
NOTE: The maximum wire length for the entire group must not exceed 305 m
(1,000 ft).

Active Flow Controllers (AFC)

If AFC units are installed in the row, they are connected to the A-Link bus as
shown.

NOTICE
CAT 5 PINOUT
Devices connected on the A-Link ports should use a standard pin-out (1-1, 2-2,
3-3, 4-4, 5-5, 6-6, 7-7, 8-8) CAT5 cable only.
Failure to follow these instructions can result in equipment damage.

10 990-5190A
Network and Controls ACRC301H

Network Port
FIRST INROW RC SECOND INROW RC LAST INROW RC

P501 P501 P501

SW501 SW501 SW501

P502 P502 P502

SW502 SW502 SW502

P503 P503 P503

SW503 SW503 SW503

P504 P504 P504

P514 P514 P514

P505 P505 P505

P513 P513 P513

P506 P506 P506

SW1 SW1 SW1

P507 P507 P507

P512 P512 P512

P508 P508 P508

P509 P509 P509

P511 P511 P511
P510 P510 P510

LAN CABLE
(10/100 BASE-T)

SWITCH/HUB
na4401a

Modbus
FIRST INROW RC SECOND INROW RC LAST INROW RC

DIP P501 P501 P501

SWITCH SW501 SW501

DIP SW501

P502 P502 P502

SWITCH
SW502 SW502 SW502

P503 P503 P503

SW503 SW503 SW503

P504 P504 P504

P514 P514 P514

P505 P505 P505

P513 P513 P513

P506 P506 P506
MODBUS SW1 SW1 SW1
MASTER P507 P507 P507

P512 P512 P512

P508 P508 P508

P509 P509 P509

P511 P511 P511
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P510 P510 P510

MODBUS CABLE
(RS-485)

990-5190A 11
ACRC301H Network and Controls

Modbus Configuration—DIP Switch SW503

Position Status Dips Switches Mode

1 and 2 Open (up) 4-wire Modbus (needs TXD0-,

TXD1+, RXD0-,

RXD0+, and COM connected

to Modbus master)

1 2 3 4

1 and 2 Closed (down) 2-wire Modbus (needs TXD0-,

TXD1+, and COM,

or RXD0, RXD0+, and COM)

1 2 3 4

3 and 4 Open (up) 2-wire or 4-wire Modbus (no

termination)

1 2 3 4

3 and 4 Closed (down) 4-wire Modbus (termination

enabled)

1 2 3 4

3 Closed (down) 2-wire Modbus (termination

enabled, position 4 must
remain in the Open (up)
position in 2-wire mode, or
double termination will occur)

1 2 3 4

12 990-5190A
Network and Controls ACRC301H

Output Relays and Standby Input

P514

P513

P512

P511
SW1
SW501

SW502

SW503
na4400a

P501

P502

P503

P504

P505

P506

P507

P508

P509

P510
Item Description Item Description
Output relay 1 Normally Open contact Output relay 4 Normally Open contact
N.O. N.O.
Output relay 1 Common contact Output relay 4 Common contact
COM COM
Output relay 1 Normally Closed contact Output relay 4 Normally Closed contact
N.C. N.C.
Output relay 2 Normally Open contact Ground Ground reference, typically
N.O. connected to the negative
connection of Standby Input, when
using the 12VDC or 24VDC power
supply.
Output relay 2 Common contact 12VDC Standby input 12VDC supply
COM current limited to 20mA
Output relay 2 Normally Closed contact 24VDC Standby input 24VDC supply
N.C. current limited to 20mA
Output relay 3 Normally Open contact Standby Input Positive connection used for
N.O. + Standby Input
Output relay 3 Common contact Standby Input Negative connection used for
COM – Standby Input.Typically connected
to ground.
Output relay 3 Normally Closed contact
N.C.

Communication (Building Management System)

Make all electrical connections in accordance with national and local codes.

See the electrical schematic (located on the lid of the electrical box)
for all electrical connections.

See the InRow RC nameplate for voltage and current requirements.

A power disconnect is required to isolate each InRow RC for maintenance and

service.

990-5190A 13
ACRC301H Network and Controls

All low-voltage connections, including data and control connections, must be

made with properly insulated wires. The low-voltage connections must have 300-V
minimum insulation.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

NOTE: Single phase service is required. Electrical service must conform to

national and local electrical codes. The cooling unit is grounded through the
power cord.
See the InRow RC nameplate for voltage and current requirements.

User Interface Connection Panel Inventory

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Item Description
Upper electrical box cover
User interface connection panel
Control module cover

14 990-5190A
Network and Controls ACRC301H

Shutdown Input Contact and Alarm Output Contact

Output Relays
Four output relays connections are available. These relays can be configured,
through the display interface, to various alarms detecting normal or abnormal
conditions.
Output relays are Form C type, having Normally Open (N.O.), Normally Closed (N.
C.), and Common (COM) contacts.
NOTE: Output Relays are rated at 24VDC,.6A maximum.

Standby Input
Standby input allows the cooling unit to be remotely placed in Standby mode.
Standby mode is configured through the display interface and can be set as a
normally “active” or “not active” input.
NOTE: Standby input is rated at 12/24V AC or DC. If using field supplied
voltage, the standby input consumes 10mA maximum at 24 VDC.
EXTERNAL POWER SUPPLY

STANDBY SD-
12-30 V 12-30V AC/DC
AC/DC SD+ POWER

24V_SD NOT USED

12V_SD NOT USED N.O or N.C

CONTACTS*
GND NOT USED

24V POWER SUPPLY

STANDBY
STANDBY SD- SD-
12-30V AC/DC
12-30 V
AC/DC SD+ SD+

24V_SD NOT USED 24V_SD

12V_SD 12V_SD NOT USED

N.O OR N.C

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GND GND
CONTACTS

*Normally open contacts shown.

990-5190A 15
ACRC301H Components Location

Components Location

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Item Description Item Description

Fan Pipe connection, water outlet
Supply air temperature sensor, top Return air temperature sensor, bottom
Supply air temperature sensor, bottom 3-way valve actuator
Coil Top pipe connection for optional recirculation
pump
Flow meter Humidity sensor
Bottom pipe connection for optional Auto transfer switch (ATS) box
recirculation pump
Drain valve Electrical box
Inlet shutoff valve (1 1/4-in.) Return air temperature sensor, top
Pipe connection, water inlet Junction box, top position
2-way valve (1-in.) bypass shut-off Schrader valve (air purging)
Rack joining brackets Schrader valve (inlet water pressure test)
Schrader valve (outlet water pressure
test)

16 990-5190A
Piping ACRC301H

Piping

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Item Description Item Description

Outlet water union (top piping option)
Inlet water union (top piping option)
3-way actuator control valve—1 1/4 in.
Flow meter
Bypass shutoff valve—1 in.
Inlet shutoff valve—1 1/4 in.
Drain valve
Outlet water union (bottom piping option)
Inlet water union (bottom piping option)
Coil
Circulation pump (optional)
Circulation pump check valve (optional)

990-5190A 17
ACRC301H Communication

Communication
Interface Connection

P514

P513

P512

P511
SW1
SW501

SW502

SW503
P501

P502

P503

P504

P505

P506

P507

P508

P509

P510
na4434a

Item Description Item Description

Universal sensor ports USB host port
Network connection Serial port
Touchscreen display connection A-Link port
ModBus connection Reset button
ModBus configuration switches Output relay 4/standby input
Processor status LED Output relay 1–3
USB device port

18 990-5190A
Cooling Group ACRC301H

Cooling Group
Once each cooling unit has been connected through the A-Link Controller Area
Network (CAN) bus, the individual units can share setpoints and temperature
data.

See “Cooling Group Configuration” in the InRow RC Operation and

Maintenance Manual for details on setting up the cooling group on
the display interface.

Network Management Card to Customer LAN

Connect the cooling unit to the customer LAN using the RJ-45 port on the display
interface connection box.

See “Network Configuration” in the InRow RC Operation and

Maintenance Manual for instructions on setting up the IP address
and other network settings.

Network Management Card to StruxureWare™ for Data Centers

If the cooling unit and StruxureWare are connected to the same network,
StruxureWare will auto-detect the cooling unit. It is critical that the cooling unit be
given a unique name at either the display interface or through one of the interfaces
enabled by the Network Management Card for easy identification in
StruxureWare. A secondary method is to identify the unit by its IP address.

Unit to Customer BMS

The cooling unit can be monitored and controlled by a building management
system (BMS) using the Modbus protocol. Connect the cooling unit to your BMS
using the RS-485 connector on the cooling controller.

See “Modbus” in “Electrical Connections” in the InRow RC

Installation Manual for instructions on wiring the RS-485 bus to the
unit.
See “Configure Modbus” in the InRow RC Operation and
Maintenance Manual for instructions on how to set the unit to work
with a BMS.

Shutdown Input Contact and Alarm Output Contact

The unit provides one field connection input for remote shutdown and four field
connections for alarm output.

See “Shutdown input and alarm output connection” in “Electrical

Connections” in the InRow RC Installation Manual for a diagram of
the input and output connections.

990-5190A 19
ACRC301H Component Replacement

Component Replacement
Before You Start

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate personal protective equipment (PPE) and follow safe
electrical work practices.
• This equipment must be installed and serviced by qualified personnel only
and under the supervision of personnel qualified by Schneider Electric.
• Turn off all power supplying this equipment before working on or inside the
equipment.
• Replace all devices, doors, and covers before turning on power to this
equipment.
Failure to follow these instructions will result in death or serious injury.

Powering down the unit

To stop the cooling unit:
Path:Main > On/Standby
1. Press Command Standby
2. Select Yes.
3. If not logged in and Protect On/Standby is activated, a prompt will appear for
you to enter your password
4. The On/Standby status will now display Standby
NOTE: The unit can also be stopped via an external signal connected to the
Standby Input. Removing power
Remove power to the unit by disconnecting both power cords (primary and
secondary) or Lock out/Tagout the branch circuit breakers.

Remove Doors and Panels

The front and rear panels must first be unlocked before they can be
removed. Two keys are provided with the unit.

20 990-5190A
Component Replacement ACRC301H

na4336a

Cleanable Air Filters

Removal and Installation
1. Starting with the top air filter, locate the pull tab and pull up and away from
filter track.

PULL TAB

PULL TAB

TOP FILTER

BOTTOM FILTER
na5078a

2. To remove the bottom filter, locate the pull tab and pull down and away from
the filter track.
3. Remove dust and debris from the filter media using a vacuum with a soft
brush, or rinse the filter media with low pressure water.
4. Inspect the filter for damage or deterioration of the filter media. Make sure the
filter is dry before installing.
5. Reinstall the filter.

990-5190A 21
ACRC301H Component Replacement

Control Actuator

WARNING
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

Removal
1. Loosen the wing nut securing the control actuator.
2. Using an Allen wrench, loosen the two nuts that secure the clamp to the valve
shaft extension.
3. Disconnect the electrical connector.
4. Slide the unit out.

ELECTRICAL NUTS
CONNECTOR

VALVE SHAFT
EXTENSION

WINGNUT

na4653a

22 990-5190A
Component Replacement ACRC301H

Chilled Water Valve

Removal
1. Remove the rear panel and the top and bottom air filters.
2. Shut off the external water supply to the unit. Relieve the water pressure from
the piping using the Schrader valve.
3. Drain the water/coolant from the internal piping around the flow meter:

See Components Location, page 16.

a. Rotate the actuator to the left to full bypass.

b. Connect a hose to the drain valve at the bottom of the unit. Place the
other end of the hose into a bucket.
c. Open the drain valve to drain the unit.
d. Locate the Schrader valve.

SCHRADER
VALVE
na5062a

e. Slightly open the Schrader valve to allow the remaining water in the
piping to drain.
f. Close the drain valve and Schrader valve after the unit is drained.
NOTE: Properly dispose of glycol in accordance with all local and national
regulations.
4. Locate the actuator and chilled water valve.

990-5190A 23
ACRC301H Component Replacement

ACUTATOR

na5086a
CHILLED WATER VALVE

5. Remove the insulation on the chilled water valve.

6. Remove the actuator.

See Control Actuator, page 22.

7. Remove the two screws attaching the black plastic actuator platform to the
chilled water valve. Remove the actuator shaft pin and black actuator
platform.

SCREWS

SHAFT
PIN
ACTUATOR
PLATFORM
na4512a

8. Remove the two screws and fitting securing the rotational stop to the actuator
platform and remove the stop.

24 990-5190A
Component Replacement ACRC301H

ROTATIONAL STOP

SCREWS

UNIONS

na4565a
9. Loosen the unions around the valve.
10. Remove the chilled water valve.

Installation
NOTE: Before installation, the valve must be set open to flow from B to AB.
AB
A

na4573a

1. Line the new valve up to the respective unions and tighten the three unions to
6.78 N-m (60 in-lb) of torque).
2. Attach the black plastic actuator platform to the new chilled water valve with
the two screws.
3. Replace the valve actuator and bracket. Make sure that the “T” indicator on
the valve shaft is in the same orientation as the “T” on the valve itself. Tighten
the set screw to 6.7 N·m (60 in·lb) of torque.
4. Rotate the 3-way valve actuator back to the full cool position.
5. Slightly open the top and bottom coil vent valves.
6. To pressurize the piping, open the return water valve at the Cooling
Distribution Unit (CDU) or in the external piping, depending on your
configuration.
7. Air begins to flow from the coil vents. Close the bottom coil vent when you see
a small stream of water. Continue to bleed the air from the top coil vent until
you see a small stream of water there as well, then tighten and close the vent.
8. Once all air has left the system and the vents are closed tightly, open the
water supply to the unit (either at the CDU or in your external piping), return
the 3-way valve to full-bypass, and open the internal bypass and supply
valves.
9. Check the chilled water valve piping for leaks.
10. Replace any insulation removed earlier.
11. Verify proper operation.

990-5190A 25
ACRC301H Component Replacement

Flow Meter–Electronics Module

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

WARNING
ENGAGE INTERLOCKS
Doors and panels are equipped with locks. Locks must be engaged while the
unit is operating.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

NOTICE
COOLANT SPILL
Ensure the coolant lines are valved closed before removing the retaining clip.
Relieve the remaining water pressure using the Schrader valve.
Failure to follow these instructions can result in equipment damage.

NOTICE
EQUIPMENT DAMAGE
During reassembly, take care not to damage or distort gaskets and o-rings.
Be sure that the gasket is properly seated in the groove of flow meter
Failure to follow these instructions can result in equipment damage.

Removal
1. Drain the coolant and relieve the coolant pressure from the system.
2. Remove the retaining clip from the flow meter body.
3. Remove the flow meter sensor from the flow meter body.
4. Remove the flow meter.

26 990-5190A
Component Replacement ACRC301H

RETAINING FLOW METER

na4566a
CLIP SENSOR

Installing and Verifying Operation

1. Install the new flow meter.
2. Fill the system with coolant.
3. Purge air from the system.
4. Turn the system "ON".
5. On the display interface, go to: Main > Status > Detailed Status > Chiller
Water Flow
6. Navigate to the screen containing the Fluid Flow parameter.
7. Ensure that the unit is reading the proper fluid flow rate.
8. Replace filters and panels.

Dew Point Control Pump

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

990-5190A 27
ACRC301H Component Replacement

NOTE: Images below refer to the ACAC10031 Dew Point Control Pump kit
(with Stratos model).

0000787135_A
Stratos

Removal with ACRC301H installed in-row

1. Remove power to the unit by disconnecting both power cords (primary and
secondary sources)
2. Drain the water from the system.
3. Remove the electrical connectors.
4. Remove the grounding wire.
5. Remove the two hex screws attaching the face plate to the pump controller.
6. Remove the two hex screws attaching the pump controller to the pump.

PUMP CONTROLLER
na4847a

FACE PLATE

7. Remove the two screws attaching the u-clamp and remove the clamp.

U-CLAMP
na4846a

SCREWS TO THE
U-CLAMP

GROUNDING WIRE

ELECTRICAL
CONNECTIONS
8. Remove the four hex screws attaching the pump and remove the pump.

28 990-5190A
Component Replacement ACRC301H

na5085a
HEX SCREWS

Installation
1. Reverse the removal procedures.
2. Restart the unit.

For details on dew point pump operation, see Dew Point Control
Pump Programming, page 42.

NOTE: Images below refer to the ACAC10061 Dew Point Control Pump kit
(with Stratos MAXO model).
0000766479_A

Stratos MAXO

Refer to the ACAC10061 Installation Manual for pump installation

details on the ACAC10061 Dew Point Control Pump kit (with Stratos
MAXO model).

ATS Relay

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

Removal
1. Remove the ATS box cover.

990-5190A 29
ACRC301H Component Replacement

SCREW

na4508a
2. The following graphic provides the location of ATS box components.

FUSE BOX SURGE BOARD ATS RELAY

3. Remove the connecting wires.

4. Pull down and rotate up to release the spring tension tab.
na4570a

30 990-5190A
Component Replacement ACRC301H

Control Board

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

Removal

na50
60a

Item Description Item Description

Electrical box Ground wires
Top cover panel Factory wiring connections
Customer interface cover Cooling controller
Controller cover

1. Slide out the electrical box.

2. Remove the screws and customer interface connection cover.
3. Remove screws and top cover panel.
4. Remove the sensors connecting the universal sensor input ports.
a. Remove the user display cable and the ground wire.
b. Remove all other cables, i.e., A-Link, network, digital input, relay output,
BMS.
5. Remove screws and controller cover.
6. Remove the wiring harness connections from the controller.
7. There are two spring loaded mechanisms on the bottom of the Control Board
attaching it to the DIN rail. Using a flathead screwdriver, pull down on the
spring loaded mechanisms until you hear them click and remove the
controller.

990-5190A 31
ACRC301H Component Replacement

na4476a

SPRING LOADED MECHANISMS

Fan Assembly

WARNING
MOVING PARTS
If you are installing fans with power applied to the unit, the fans will begin
operating as soon as the electrical connection is made. Take appropriate safety
precautions to avoid moving parts and live electrical components.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

Removal
NOTE: Place the unit in standby before removing a fan assembly.
1. Remove the front panel.
2. Loosen the captive screws that secure the fan assembly to the mounting plate
and remove the fan.

32 990-5190A
Component Replacement ACRC301H

CAPTIVE
SCREWS

na5033a
3. Install the new fan assembly. Verify that the fan assembly is properly secured
to the mounting plate to ensure a good electrical connection.
4. Return the unit to service and check the fan operation.

Fan Power Supply

NOTICE
POWER SUPPLY CONFIGURATION
Two different power supplies are available for this unit. One type has holes in
the metal faceplate in front of the fan. The other type has a wire guard over the
fan. Either type will work, but both power supplies must be the same, or
improper operation will result.
Failure to follow these instructions can result in equipment damage.

Removal
1. Release the latch securing the electrical box and carefully slide the electrical
box out of the unit until the slider stops are engaged.
2. Loosen the two captive screws and remove the fan power supply.

990-5190A 33
ACRC301H Component Replacement

CAPTIVE SCREW

3. Install the new fan power supply. Ensure that the power supply electrical
connection is properly aligned and secure the fan power supply with the
captive screws.
4. To push the electrical box back into the unit, release the top and bottom
latches located on the two rails, until you hear a click.

LATCHES
na4507a

Network Management Card

The Network Management Card is embedded in the cooling unit display interface
and is non-serviceable.

34 990-5190A
Component Replacement ACRC301H

To replace the Network Management Card, see Display Interface,

page 35

After installation, verify the firmware version is current. See the Schneider Electric
Software/Firmware Downloads Web page www.schneider-electric.com/download/
ww/en.

Display Interface
NOTE: The display interface can be replaced without removing power from
the unit.

Removal
1. Remove the front panel.

na4645a

2. Remove the display mounting bracket screws.

na4646a

3. Remove the screws holding the mounting bracket to the display.

990-5190A 35
ACRC301H Component Replacement

na4647a
4. Remove the cable strain relief screw and cable from the back of the display
and disconnect the display cable.

STRAIN RELIEF
CABLE SCREW
48a
na46

36 990-5190A
Component Replacement ACRC301H

Temperature Sensors

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Turn off all power supplying this equipment before working on the equipment.
All electrical work must be performed by qualified personnel. Apply Lockout/
Tagout procedures. Do not wear jewelry when working with electrical
equipment.
Failure to follow these instructions will result in death or serious injury.

na5054a

Item Description Item Description

Supply air temperature sensor, top Water out temperature sensor
Supply air temperature sensor, bottom Return air temperature sensor, bottom
Coil entering water temperature sensor Return air temperature sensor, top
Water in temperature sensor

1. Note which sensor needs to be replaced and its location in the unit.
2. Unclip the sensor from the bracket.
3. Disconnect the sensor from the wiring harness.
4. Reinstall the sensor.

SENSOR BRACKET
na4561a

990-5190A 37
ACRC301H Updating the Firmware

Updating the Firmware

Display
Reset 10/100

Micro
SD
Service
Port

USB
Console

na4820a
Item Description
4.3-in. touch-screen color display.
The cooling unit is powered when the LED is illuminated.

Unit firmware is updating when LED is blinking.

When this LED is illuminated, a new entry has been made to the event log.
Displays current alarm condition of unit.
Displays current network management card status.
Displays current network link status.
Resets the display microprocessor. This has no effect on the air conditioner controller.
Memory card expansion slot.
USB-B port used only by service personnel.
Supports firmware upgrades.
Connects the display to a local computer to configure initial network settings or access the
command line interface (CLI).

Overview
Use a USB drive to transfer and upgrade the firmware files. The following provides
an overview of steps required to update the firmware:
1. Check the USB drive format.
2. Create a firmware folder on the USB drive.
3. Download the firmware package and extract those files to the firmware folder.
4. Create an .rcf file for file transfer and place that file in the firmware folder.
5. Insert a USB drive in the USB-A port.
6. Reset the display.
7. Wait until transfer is complete and remove the drive.

Updating Procedure
1. Insert the USB drive into an available port on the PC and verify that the file
system is formatted as FAT32. If the drive is not formatted, the USB drive
must be formatted prior before continuing.

38 990-5190A
Updating the Firmware ACRC301H

2. Create a new folder named “apcfirm” on the USB drive.

3. Obtain the firmware files from the local support team or service website.
Unzip and extract the firmware files to the “apcfirm” folder. Typically there are
three .bin files for the application:
• (_acrc2g_)
• operating system (_aos_)
• boot monitor (_bootmon_)

4. Use a text editor, for example Notepad, to create a file named upload.rcf.

990-5190A 39
ACRC301H Updating the Firmware

5. Edit the file upload.rcf and write a text string for each firmware module that
you want to transfer. For example, to transfer the files shown in Step 3 type
the following exactly as shown below:
IMPORTANT: The firmware modules must be listed in the proper order in
the upload.rcf file.
• BM (bootmon) must be listed first.
• AOS (operating system) must be listed second.
• APP (application) must be listed third.

6. Save the upload.rcf file in the “apcfirm” folder on the USB flash drive. The
“apcfirm” folder should look similar to the following example:

7. Insert the USB drive into the display USB-A port. The display will detect that a
USB device has been connected.
8. Once acknowledged, press the Display Reset button. Wait approximately 2 -
3 minutes for the display to resume operation.
9. Return to the HOME screen menu.
NOTE: The touch screen will be disabled during the transfer process.
There is no loss of cooling operation during the transfer process.
10. Once the transfer is complete, remove the USB drive from the display. To
perform the transfer on additional cooling units, insert the device in the USB-A
port and repeat Step 7.

40 990-5190A
Generating Service Passcodes ACRC301H

Generating Service Passcodes

Generate service passcodes using the Cooling Tuner graphic user interface.
1. Open the Cooling Tuner in the online or off-line mode.
2. Select Maintenance > Service Authenticator.

3. Enter the Product Key in the box using upper case letters.
4. Click Generate. The service code generates.

5. Enter the service code exactly as shown on the cooling unit display interface.
NOTE: After 48 hours, a new service code is necessary to access the
service menu.

990-5190A 41
ACRC301H Dew Point Control Pump Programming

Dew Point Control Pump Programming

The dew point control pump is used to do the following:
• Maintain the chilled water coil temperature above point by recycling the warm
water.
• Prevent condensation on the coil.
NOTE: Images below refer to the ACAC10031 Dew Point Control Pump
kit (with Stratos model).

SETTING
WINDOW

CONTROL
SETTINGS
BUTTON
na4655a

Correct Settings
Manual Control Mode

ACTIVE WHEN
THIS SYMBOL IS
SHOWN

na4674a

0-10V input active

42 990-5190A
Dew Point Control Pump Programming ACRC301H

ACTIVE WHEN
THIS SYMBOL
IS SHOWN
10V
10V

na4675a
Normal Operation
Pump command = ON
RPM
x100

na4460a
10V

Pump command = OFF

na4460a

10V

Check/change the settings

Changing text position
1. Push and hold the control button for two seconds to access the Level
Operation Menu.
• Do not hold the button longer than six seconds or you will enter the Level
3 Option Menu.
• Do not alter the settings in the Level 3 Options Menu.
• If no changes are made for 30 seconds, the display returns to Level 1
operating status.
2. While ON is flashing, rotate the control button left or right to change the text
position to read horizontal or vertical. This setting will affect the orientation of
all other displayed settings.
3. Press and release the control button to save the setting and go to step 2.
Changing control mode

990-5190A 43
ACRC301H Dew Point Control Pump Programming

na4477a
10V

1. The control mode that is currently set is flashing.

2. Rotate the control button to select manual mode.

The symbol is
3. Press and release the control button to save the settings.
4. Activate the 0-10V input.
5. Rotate the control button to select ON.
6. Press and release the control button to save the setting.
7. The programming process is complete.
NOTE: Images below refer to the ACAC10061 Dew Point Control Pump kit
(with Stratos MAXO model).
0000766479_A

Stratos MAXO

Refer to the ACAC10061 Installation Manual for pump setting

information details on the ACAC10061 Dew Point Control Pump kit
(with Stratos MAXO model).

44 990-5190A
Troubleshooting
Troubleshooting
See “Alarm messages and suggested actions” in the InRow RC
Operation and Maintenance Manual.
Problem Possible Cause
Cooling controller response is • Inlet temperature to the
erratic or inoperative cooling unit is higher than
the rated maximum
temperature
• Cooling unit is not
properly tuned
• Inlet temperature to the
cooling unit is higher than
the rated maximum
temperature
• Cooling unit is not
properly tuned
Fans fail to start • Power supplies are not
operating properly
• Failed power supply
• Cooling unit inlet
temperature is higher
than rated maximum
temperature
• Cooling unit shutdown
due to an external
command
• Single fan fails to start
Cooling unit cannot obtain • Improper placement of
setpoint remote temperature
sensor
• Dirty filter
• Dirty coil
• Valve/actuator
malfunction
• Isolation valve is closed
or is not open fully
• Application error
• Entering water
temperature is too high
• Heat load is too far away
• Cooling unit is not
properly tuned
Water carryover • Improper fan speed
selected
• Inlet water temperature is
too low
• Room humidity is too
high
990-5190A
ACRC301H
Corrective Action
• Reduce the load or add
additional cooling
equipment.
• Contact Schneider
Electric Customer
Support.
• Reduce the load or add
additional cooling
equipment.
• Contact Schneider
Electric Customer
Support.
• Confirm that the power
supplies are seated
properly and fully
engaged. This is
indicated by a green
LED.
• Confirm that the cooling
unit is plugged in and is
receiving power.
• Replace the power
supply if the LED is red.
• Reduce the load or add
additional cooling
equipment.
• Temporarily remove the
user input contact cable if
it is connected.
• Confirm that the fan is
seated properly and fully
engaged.
• Replace the fan if it is
faulty.
• Verify that the remote
temperature sensor is
properly located in the
cold aisle.
• Clean the filter.
• Clean the coil.
• Fully open the valve.
• Fully open the valve.
• Contact Schneider
Electric Customer
Support.
• Verify that the
temperature of the
cooling unit water supply
is within the specified
range.
• Place the cooling unit
closer to the heat load.
• Contact Schneider
Electric Customer
Support.
• Select the next highest
fan speed setting. For
example, change the fan
speed setting from Low
to Med/Low.
• Verify that the
temperature of the inlet
45
ACRC301H
Cooling controller response is
erratic or inoperative
Cooling unit fan sound is
louder than expected
Temperature control not tight
enough
Water on outside of cooling
unit
Water valve not responsive
Display interface not
operational but cooling unit
operates
Incorrect air filter differential
pressure reading
Alarms do not show up on
monitoring equipment (Form
C)
46
• Dirty coil
• Dirty filter
• Inlet temperature to the
cooling unit is higher than
the rated maximum
temperature
• Cooling unit is not
properly tuned
• Improper fan speed
selected
• Incorrect placement of
remote temperature
sensor
• Improper placement of
remote temperature
sensor
• Improper PID tuning
• Condensate drain hose is
not connected or not
properly routed outside
the Cooling Unit
• Leak in piping system
• Cooling unit not leveled
properly
• Damaged piping
insulation
• Actuator not connected
properly
• Actuator and shaft not
rotating together
• Display interface not
connected properly
• False filter clogs
• External monitoring
equipment is not
receiving power or is not
functioning properly
Troubleshooting
water is within the
specified range.
• Adjust setpoint on
dehumidifying
equipment.
• Add additional
dehumidifying
equipment.
• Clean the coil.
• Clean the air filter.
• Reduce the load or add
additional cooling
equipment.
• Contact Schneider
Electric Customer
Support.
• Select a lower fan speed.
• Verify that the remote
temperature sensor is
properly located in the
cold aisle.
• Verify that the remote
temperature sensor is
properly located in the
cold aisle.
• Contact Schneider
Electric Customer
Support.
• Verify that the
condensate drain hose is
properly connected to the
pump and properly
routed outside of the
cooling unit.
• Verify that the
condensate drain line
does not exceed 12 feet
lift and 30 feet horizontal
run.
• Locate and repair the
leak.
• Adjust the leveling feet of
the cooling unit.
• Identify damaged area
and repair the insulation.
• Verify that the actuator is
connected properly.
• Tighten the linkage screw
on the actuator shaft.
• Verify that the display
interface cable is
connected properly.
• Verify that the ends of the
clear plastic air tubes are
not obstructed.
• Verify that the clear
plastic air tubes are
connected to the
controller.
• Verify that the clear
plastic air tubes are not
pinched.
• Confirm that power, if
required, is being
supplied to the external
equipment.
• If the cooling unit is
providing power (+12 V or
+24 V) to the external
equipment, verify that the
990-5190A
Troubleshooting
Cooling unit does not shut
down when using the input
contact
Cooling controller response is
erratic or inoperative
No communication with
building management system
(BMS) port
Cooling units are not
communicating with each other
990-5190A
• Drive voltage
• Inlet temperature to the
cooling unit is higher than
the rated maximum
temperature
• Cooling unit is not
properly tuned
• Improper connection
• Wrong baud rate
• Wrong ID
• A-Link CAN
ACRC301H
external equipment is
<50 mA.
• Test the external
equipment by bypassing
the Form C.
• Verify that there is drive
voltage entering the input
of the cooling unit. You
may use the available
+12 V or +24 V. You must
then also use the ground.
• Reduce the load or add
additional cooling
equipment.
• Contact Schneider
Electric Customer
Support.
• Confirm that the Cooling
Unit is connected to the
BMS port and not to the
Control port.
• Verify that the wire
polarity is correct.
• Using a DC voltmeter,
test the signal with no
transmissions in
progress: expect Pin 2 to
be greater than Pin 1 by
at least 200 mV. Measure
the cooling unit with the
cable disconnected, and
then measure it again
with the cable connected.
If the signal is less than
200 mV, the cooling unit
may be reverse-wired.
• Make sure that every
cooling unit has either
two sets of wires in its
connector OR one set of
wires and a terminating
resistor of 100 to 120
ohms.
• Verify the baud rate is
correct.
• Verify the ID is correct.
• Verify that the A-Link port
of every cooling unit has
either two cables or one
cable and a terminator.
• Confirm that the A-Link
cables are connected to
the A-Link ports and that
a network cable is
connected to the network
port.
47
ACRC301H Appendix

Appendix
InRow Touchscreen Diagrams

All Menus

48 990-5190A
Appendix ACRC301H

The following graphics provide enlarged views of InRow Touchscreen navigation.

Home Menu

990-5190A 49
ACRC301H Appendix

Unit Threshold Configuration

Unit Configuration

Group Configuration

50 990-5190A
Appendix ACRC301H

Group Setpoints

Display Preferences

Service Code Configuration

990-5190A 51
ACRC301H Appendix

System Settings Display Configuration

Security Display Configuration

TCP-IPv4 Network Configuration

52 990-5190A
Appendix ACRC301H

TCP-v6 Network Configuration

Web Access Network Configuration

FTP Network Server Configuration

990-5190A 53
ACRC301H Appendix

Serial Modbus Configuration

Modbus Configuration

Restore Defaults Configuration

54 990-5190A
Appendix ACRC301H

Unit Status Overview Configuration

Detailed Status

990-5190A 55
ACRC301H Appendix

Unit Run Hours Status

Group Status

56 990-5190A
Appendix ACRC301H

Active Alarms Status

Clear Active Alarms Status

990-5190A 57
ACRC301H Appendix

On/Standby-Command to Standby

Logs Events-Export Data

58 990-5190A
Appendix ACRC301H

Login/Logout

Tests/Display/Display Calibration

990-5190A 59
ACRC301H Appendix

About IPv4 Network

About IPv6 Network

60 990-5190A
Appendix ACRC301H

About Display Device

About Display Firmware

990-5190A 61
ACRC301H Appendix

About Controller

62 990-5190A
Worldwide Customer Support
Customer support for this product is available at no charge in any of the following
ways:
• Visit the Schneider Electric Web site to access documents in the Schneider
Electric Knowledge Base and to submit customer support requests.
◦ www.se.com (Corporate Headquarters)
Connect to localized Schneider Electric websites for specific countries, each
of which provides customer support information.
◦ www.se.com/support/
Get global support by searching the Schneider Electric Knowledge Base and
using esupport.
• Contact the Schneider Electric Customer Support Center by telephone or e-mail.
Go to www.se.com > Support > Contact Support to find contact information for
country-specific centers.
For information on how to obtain local customer support, contact the representative
or other distributors from whom you purchased your product.
Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmaison
France
+ 33 (0) 1 41 29 70 00
www.se.com

As standards, specifications, and design change from time to time,

please ask for confirmation of the information given in this publication.

© 2014 – 2021 Schneider Electric. All rights reserved.

990-5190A