UNIVERSIDAD PEDAGÓGICA NACIONAL FRANCISCO MORAZÁN

VICERRECTORA ACADÉMICA
CARRERA DE TURISMO Y HOSTELERÍA
INGLES TECNICO II APLICADO AL

TURISMO

Course: Ingles Técnico II Aplicado al Turismo

Homework: Conversations Hotel.

Presented by: Sendy Nicole Martínez Luque

Registry number: 311-2000-00089

Teacher: Katya Alejandra Mejía Obando

Place and date: Tegucigalpa M.D.C, Saturday, March 12, 2022.

 Conversation in a restaurant (ordering food)
Waiter: Good afternoon, welcome to the Bella Luna restaurant, I’m your waiter, ⸮can I take
your order?
Client: Yes, please, can you bring us 3 drinks that are cold tea
Waiter: Of course, I’ll bring it to you right away
Waiter: ⸮Anything else you want to order?
Client: Yes, also bring me a family pizza and a hamburger
Waiter: Perfect, right away
Waiter: ⸮Are you going to pay in cash or by card?
Client: With card
Waiter: We have a problem, the system rejects the card
Client: No problem, I will pay in cash
Waiter: It’s okay
Waiter: Ready thanks for choosing us as a restaurant, have a good afternoon
Client: Thanks, you.

Call to report a room

Receptionist: Good morning, ⸮how can I help you?
Client: Good morning, I’m going to report a complaint
Receptionist: ⸮What is the problem you have?
Client: My room is dirty, the bathrooms are dirty, and there is a lot of dust
Receptionist: Well, what we can do to solve it is to offer you a new room, completely clean
including other services as part of a courtesy without including fees.
Client: Okay, but don’t let it happen again, please.
Receptionist: Yes, can you give me your identification?
Receptionist: how long do you plan to stay?
Client: Yes
Receptionist: Perfect your new room is ready, here are the keys, it is in room 305
Receptionist: ⸮Anything else I can help you with?
Client: No, Thanks
 Hotel Reservation
Receptionist: Good morning miss, ⸮how can I help you?
Client: Good morning, yes, I have a reservation for 5
Receptionist: ⸮Can you give me your mane please?
Client: Yes, Karla Mendez.
Receptionist: ⸮How long ago did you make the reservation?
Client: 2 weeks ago
Receptionist: Perfect, just need to register with your card
Receptionist: how long do you plan to stay?
Client: One week
Client: Excuse me, is there a gym?
Receptionist: Yes, there is.
Client: Is there a jacuzzi in each room?
Receptionist: No, we don’t have at the moment
Client: Do you have a golf area?
Receptionist: At the moment the golf area is being implemented
Receptionist: Anything else?
Client: No
Receptionist: Well, I hope you have a pleasant stay.
Client: Thanks, you.