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A

Comprehensive Research Project Report

On

Training and Development in Maruti Suzuki Company L.T.D

Prepared by

HARDIK KURIYA

ENROLLMENT NO (92000323046)

Under The Guidance of

Dr. Uma Sharma

A Report Submitted to

Marwadi University in partial fulfillment of the Requirements


for the MBA in Faculty of Business Management

Year-2022

MARWADI UNIVERSITY
Rajkot- Morbi Road ,At & Po Gauridad,
Rajkot-360003, Gujarat, India.

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STUDENT DECLARATION STUDENT DECLARATION

I, Hardik Kuriya My Enrollment No (9200323046) hereby, declare

Comprehensive Research Report On Training and


Development In Maruti Suzuki Company L.T.D that the
Comprehensive Project Report Work entitled submitted in partial fulfillment
of the rations for the award of the degree of Master of Business
Administration (MBA) of Marwadi University, Rajkot, India is my ideas in
my own words and where others' ideas or words have been included, I have
tolerably cited and referenced the original sources. I also declare that I have
adhered to all principles of academic honesty and integrity and have not
tainted or fictitious or falsified any source in my submission.

This authentic work has been carried out by me under the supervision of
Dr./Prof Uma Sharma I also declare that the content of this project
report does not form a basis for the award of any previous degree to any one
else.

I comprehend that any defilement of the above will be cause for counteractive
action by the university and can also induce penal exploit from the sources
which have thus not been right cited or from whom proper authorization has
not been taken when needed.

Date:

Place: Rajkot Signature of


student

Hardik Kuriya

Enrollment no
(92000323046)

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PREFACE
Maruti Suzuki India Privet Limited Company Now as we know Maruti Suzuki
Udyog limited Company is an Indian automobile manufacturing based in new
Delphi. It was founded in 1981 and founder is Government of India Maruti
Suzuki is number one in Gujarat in the automobile sector they provided good
qualities of the row material and good valuable provided services product of
the Maruti Suzuki : Automobiles, Commercial vehicles and Automobile
parts in India. Now a day Maruti Suzuki market very increase in automobile
sector in the all over India.

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Acknowledgment
Acknowledgment part is a very importance in the any organization without
acknowledgement we cannot do better any way it should be very necessary
from the maruti Suzuki company

Thank you so much to you Mr. Amit Thakur our mentor at Maruti Suzuki for
very self-assurance of the all company department .he provided us an
opportunities to work hard on numerous project report which gave us
wonderful contact. the education of the job and we interaction of the Maruti
Suzuki company limited so we learnt in all the department it was very hard
but we know very well so it was easy for us..

A different thank goes out to Dr. Uma Sharma of Marwadi University in


partial fulfillment of the Requirements for the MBA in Faculty of Business
deprived of whose supervision and support this project would not have been a
success. The lastly family and friends very meaningfully contributed to the
expansion of philosophies. Thank you so much for giving me this good
opportunities one again we thank you all.

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ABSTRACT

Today we are going to start about Maruti Suzuki project I hope now a day
Maruti Suzuki Company is very famous in the all India. So Maruti Suzuki is
making good quality of the automobile product in the today’s competitive era
the world strategy is very crucial for all business organization started from big
company management and so presently organization started realizing that
customer centric and aggressive marketing strategy plays vital role to become
successful leader. It will be very legally formalities of the reliable personal
information for your kind information. Become of this company and
competition a marketing stately must be aim at being unifies different creating
and advantage creating to be obtains unique and different organization
advantage an organization has to be creative in its marketing strategies of
Maruti Suzuki India Ltd.

Today due to lack of innovative marketing strategies Maruti Suzuki has


become the leading and largest seller of automobiles in an India. Company has
adopted various brand positioning, Advertising, and distribution strategies to
capture the various brand positioning strategies including teacher plus Scheme
2599 scheme, change your life and company. The objective of this paper is to
focus on the various marketing strategies of Maruti Suzuki India Ltd.

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SR. PARTICULARS PAGE
NO NO

1. PART A 6

GENARAL INFORMATION 8

a. Background of the Maruti Suzuki 9


Company
b. World market analytical data 11

c. Country market analytical data 12


d. State market analytical data
13
e. PESTAL ANALYSIS
14

2. PART B 18

PROBLEM IDEMTIFICATION 19

 Training and development 20


 Objective of project 25
 Research problem 27
 Research objective 35
41
 Literature review

RESEARCH METHODOLOGY 42

 Sample 42
 Sampling Method 42
 Data Collection method 42
 Data Collection Instrument 43
43
 Data analysis method

3. PART C 44

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DATA ANALYSIS OF INTERPRETATION 45

4. Conclusion 52

5. Suggestion 53

6. Limitation of the study 54

7. Bibliography & References 55

8. Annexures 56

PART A
TABLE OF CONSENT

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GENARAL INFORMATION

Maruti Suzuki India limited formerly known as Maruti Udhyog limited is an


Indian automobile manufacturer based in new Delphi. It was foundation time
is in 1981 and owned by the government of India until 2003, once it was old to
the Japanese automaker Suzuki Motor Corporation maruti Suzuki is accredited
with the respected setting to provide best material like company motors brand
abettor automobile revoluationin the country

Maruti Suzuki recently got a revamped by the corporate tagline as the


automobile there are so many production available in the maruti Suzuki
company in the various name of the car like alto, swift dzire, baleno,wagonr,
Vitara brezza, ertiga, celeriac, this is various product of the company
manufacturing by the own services the maruti Suzuki recently got a new
tagline as the automobile manufacturer moved away from its count on us
thought to its global tagline WAY OF LIFE. Publicist capital is the artistic
agency behind the titivated tagline I hope now this company is a very good
company in all over India now a day have been updating product and
employees self-motivation by the training and development department so I
am happy to sharing this information for your kind information I would like to
know about maruti Suzuki so it will be very understanding how to production
to do by maruti Suzuki company.

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BACKROUND OF THE MARUTI SUZUKI COMPANY

Maruti Suzuki India Ltd. has its presence in all the states and union territories
of India. Maruti has its service centers in around 1,454 cities and a sales
network spread over 1,097 Indian cities. The company has over 12,500
employees working tirelessly day and night. The company achieved a huge
milestone in 2012 when it sold its ten-millionth unit. Maruti produces over 1.5
million cars every year. In 666 towns of India, Maruti had a total of 933
dealership outlets until 31 March 2014. It has a total of 3,060 service centers
across India. Maruti Exports Limited, a subsidiary of Maruti Suzuki India
Limited, exports cars to El Salvador, Costa Rica, Chile, Guatemala, Uganda,
Morocco, Kenya, Europe, Ethiopia, Djibouti, Benin, Angola, Nepal and Sri
Lanka. Clearly, Maruti enjoys the reputation of being the pioneer in Indian
automobile industry that helped the people of India realise their dreams of
enjoying a wonderful pouring experience. The company has firmly stood its
ground despite stiff competition by foreign luxury car manufacturing stalwarts
since the first car rolled out on the streets of Mumbai (then Bombay) in 1898,
the Automobile Industry of India has come a long way. During its early stages
the auto industry was overlooked by the then Government and the policies
were also not favorable. The liberalization policy and various tax reprieves by
the Govt. of India in recent years has made remarkable impacts on Indian
Automobile Industry. Indian auto industry, which is currently growing at the
pace of around 18 % per annum, has become a hot endpoint for global auto
players like Volvo, General Motors and Ford.

A well-developed transportation system plays it was very great full company a


key role in the development of an economy, and India is no exception to it.
With the growth of conveyance system the Automotive Industry of India is
also growing at rapid speed, occupying and would be very significant place on

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the 'canvas' of Indian economy. Today Indian automotive manufacturing is
fully capable of making various kinds of vehicles and can be divided into 3
broad categories: Cars, two-wheelers and heavy vehicles so now a maruti
Suzuki company share market will be good and benefit by the all people so I
hopefully company will good

MARUTI SUZUKI MODELS ON ROAD

 Maruti Suzuki Omni


 Maruti Suzuki Alto
 Maruti Suzuki Gypsy
 Maruti Suzuki Wagon- R
 Maruti Suzuki Vitara
 Maruti Suzuki Swift
 Maruti Suzuki Swift Dzire
 Maruti Suzuki Chaz
 Maruti Suzuki Stingray
 Maruti Suzuki Ertiga
 Maruti Suzuki Eeco
 Maruti Suzuki Ritz

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World Market Analytical Data

The world market analytic is defined as the primary role of the company it
should be legally the practical of using software for detecting relevant patterns
in data to make information marketing decision in the businesses across many
sectors utilize marketing activities for the company demand ethically data
driven decisions that optimize marketing spend on the most activities so now a
day world market analytical data is very importance for the company so I am
making world market analytical data but it must be in legally format so people
can be understand easily how many product will have sale by the company
there are following chart here.

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According to me I hope you are understand basically so I can go ahead so now
you can see all the information step by step number of months haw many car
will have sale by the company so there are so many car in selling in the 2021
total sales is 167014 and total export for the outside of the company so we can
see about the data chart that’s by so much benefit by the company

COUNTRY MARKET DATA ANALYTICAL


According to me country market like its global counterpart the country market
research report for the specifit understand how to find examines the size and
performance of the market research industry for a specific country using data
collected by national market exploration associations leading company
independent analysts and there are how many population is required in the
specific country we are providing manufacturing this much only remain will
be known after one time.

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According to me about information is very important by the company export
car in south center America ,asia,Africa many more so it is also appeared by
the company profile this is export is leagaly,so now a company manufacturing
will increase and so it will have increased in the production department I
would like to add my new thing become a very large company in the Gujarat
and India number one we have export to 100 plus country from the last years
export in the financial years 126074 Numbers production it has been in legally
format. There are many facilities provided by the company for the all
company employees and as well as all staff member so I would like to know
about the specifics standard now this company is very famous in all India and
one and row material has been good quality and strong and all over Gujarat
near showroom of the maruti Suzuki company it will very helpful for us and
there are so many car will have of the maruti Suzuki company.

STATE MARKET ANALITICAL DATA


A market analysis is a thorough assessment of a market within a specific
industry. With this analysis, you will study the dynamics of your market, such
as volume and value, potential customer segments, buying patterns,
competition, and other important factors

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According to state market analysis a very important resources of the study
purpose for the how many production are going in and haw many selling on
going so it is very important point of the maruti Suzuki Company limited.

There are so many data available above the chart you can see state market
analysis on maruti Suzuki Company limited now a day maruti Suzuki
Company is a very big company in all over India so it will be good product it
will happen good selling in state.

MARUTI SUZUKI PESTAL ANALYSIS

PESTLE Analysis of Maruti Suzuki analyses the brand on its business tactics.
Maruti Suzuki PESTLE Analysis examines the various exterior factors like
political, economic, social,

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Technical which impacts its business along with legal and environmental
factors. The PESTLE Analysis things to see the different extrinsic scenarios
which impact the business of the brand.

Let us start the Maruti Suzuki PESTLE Analysis

1. Political Factors

The political factors in the Maruti Suzuki Company PESTLE Analysis can be
explained as follows

According to me maruti Suzuki company limited taxes and labor affect the
company should be legally overall income so if taxes increase the company
has to increase the company prospective point of view the cost of its products
and so does the surge in labor laws by the management highly skilled workers
fine it easier to get jobs in the automobile sector the political factor is very
important by the specific person it will be satisfaction so technological
management team will be increase for the legally association development
activities standard and all business development activities knackery
requirement for the associated .

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2. Economical factors
According to me now a Economical factors is very importance by the
company structure so will be help my the all over company environment so
below are the following factors of the Monetary company in the PESTLE
ANALYSIS of the Maruti Suzuki Company.

The Economic of the company management should be legally by the company


rules and regulations so really it will be growth of the company so I thing with
the Indian economy collapsing to day maruti Suzuki is the first and cheapest
and branded company in India so I would say it is big company and good
product provided by the company rule and regulation. An increase in interest
and inflation rate will result in a negative impact on the growth if the company
will have good so must be product standard The oil price is a major factor in
determining the sale of the company, as the oil prices are rising people are not
eager to buy the cars and thus the sale decreases. The industrial sector has
grown by around 10 out of a hundred by year in the last few years. But due to
the pecuniary stoppage this year,

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3. Social Factors
Following are the social factors of the Maruti Suzuki PESTLE
ANALYSIS

Informally Maruti Suzuki has done a lot to make people understand and so far
a lot of people have got very good interest so maruti Suzuki is known as a
company specific training will be provided by the company standard level, so
Many company provided many information by the company perspectives
point of you now we can very understood through of the company system and
development businesses if we do very well management with legally
relationship management team and associations from the manager decided it is
ok Maruti Suzuki has set up its driving schools to assure every person learns
the right approach and to minimize the risk of accidents. Maruti has always
fulfilled and delivered the needs of common people. Due to the cricket world
cup, IPL, the country attracts tourism etc.

4. Technological Factors
The Technological factors is a very importance for the company growth and
development so it will be very benefit by the typical organization so Important
due to Technological issue we cannot proper manufacturing for the product so
it will be loss company. The car sector always needs to be updated in
technologies to consider driving safety needs and novelties in the model. I
think the company should be legally by the connected so many branches of the
organization and would be information through very big mechanical different
so really on the perospevtuive point of you will have now a day increase so
it’s very standards process company format CNG kit many provided in the
company company capitalizes a lot in research and growth to advance engine
features. Maruti Suzuki is involved in the trade of fuel-efficient and small car
engines. For its highest selling car Alto it launched a CNG kit.

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5. Legal Factors
According to me legal factors is very excellent from the company prospective
point of view so I am trying to explained legal factors please be ready so first
without legal factors not will run company so it is very important. Maruti
Suzuki has to follow the highest ideals of commercial domination. All the
legal laws need to be tracked by the concern to take care of the wellbeing of
the consumers. The firm has evolved a legal compliance scheduling and
management software by which specific tasks are given to every individual.
The patrons can contact any time for their queries to the secretarial and legal
department. Maruti Suzuki is involved in transcontinental trade, so it has to
follow the trade laws of every country involved. Increased level of guidelines
and transfer of the automobile sector also affects the sale of Maruti Suzuki
Company.

6. Environmental Factors
In the maruti Suzuki PESTLE Analysis the environmental element affecting
its business are below

The car industry follows international standards of emission and safety. There
is a growing concern about the pollution caused by autos. Maruti Suzuki
enables a incessant process of indorsing recyclable and reusable car parts.
Maruti is also working the 3 R model - Reuse, Reduce, Recycle for a long
time Cars which are economical and eco-friendly are introduced by the
company like hybrid cars. In August 2010, the company took an initiative to
introduce environmentally friendly cars which are fitted with CNG option
across the vehicle segment which included Eco, Alto, Estilo, Wagon R, and
SX4. Thus Maruti turn into the first-ever automobile company to introduce
and making CNG fitted models of car so it was good crusher analysis by the
maruti Suzuki company ltd so I hope every students are understand from my
research project report so it will very benefit by the society..

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PART B

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PROBLEM IDENTIFICATION
According to me Identification of research problem refers to the sense of
awareness of a dominant social problem, a social wonder or a concept that is
worth study as it requires to be scrutinized to understand it on specific training
and progress in the maruti Suzuki company limited Hoe to finding training by
the company employees how to improving knowledge for the specific
employees it focus on employees at association it must be legally so all
process will run in the good manner so that’s why what research problem so I
am finding I am doing research on training and expansion in the maruti
Suzuki company incomplete.

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TRAINING AND DEVELOPMENT IN MARUTI SUZUKI
COMPANY LTD

According to me Now a day maruti Suzuki company has been going famous in
all over India with updated training and digital technological activity so I
would say it is important part of the company because training without cant
increased production with less lost so it is a our reliabilities to improve our all
department so now the essential element of the training and development in
the particulars good .Drizzling allied to the other HR specialization inside
management, and ensures a pool of manpower of the company obligation level
of know-how at the right period in any place we can work with company
policies and name

Maruti Suzuki company limited understands it very well and trains its
employees accordingly so that they are constantly ahead of their competitors
in our organization so we will have the methods accepted by the MARUTI
SUZUKI COMPANY LTD for drill its staffs and evaluate their effectiveness
Training and development helps companies gain and retain top talent, increase
job satisfaction and morale, advance productivity and earn more profit .. It is
also benefit for the company development association by the critical thinking
knowledge so now it is very necessary for the specific manner by the good
training provided through company forthcoming point of you. it is very
necessary improvement of the organization development must be requirement
of the specific person would be there activation management team
management clearly specify.

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Training is a long term investment HR using the question given below:

Performance = Ability x Motivation

Exercise can have an impact on both these aspects. It can be light lighten the
services and aptitudes of the employees and their motivation of the employees
by increasing their this sense of commitment and hopeful them to develop and
use new skills of the employees organization so it will be very helpful from
the organization management now a technology is very increasing as well as
people must be talented so our all staff will good so all work will be good for
the training and development department Being a HR manager.

PRECISELY THE WANT FOR TRAINING ARISES DUE TO THE


FOLLOWING REASONS SO WE WILL SHOW STEP BY STEP:

1. To competition the employee specification with the job


requirements and Organizational needs:

According to me management finds deviations employees present


specification and the job satisfaction and the job requirement and organization
needs and training is must be requirement before enter the company so the
company training is needed to fill these gap by developing and molding the
company employers skill, knowledge, attitude, behaviors, and etc. to the tune
of job requirement and organizational needs.

2. Organizational Practicality and the Transformation Process

I thing to know about realism the primary company will be satisfaction with
great altitude it is very must requires it will lose its market share this process is
very energetic by the company

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If the civilization does not adapt to these changes, first it has to train the
employees, it will lose its market share, skills, knowledge in order to enable
them to contribute to judicial competence and to cope with the varying
environment

3. Technological advances:

The technological advances is the process of activities improving employees


satisfaction for the organization benefit its should be legally for the specific
crate area every organization in order to survive and to be effective should
adopt the latest technology i.e. automation, computerization. Adoption of
latest knowledge means and methods will not be complete until they are
manned by the employees having skills to work them .So, the society should
train the employees to enrich them in the areas of varying technical skills and
knowledge from time to time.

4. Organization complexity

With the employee of increased computerization and automation,


manufacturing of numerous products and by the products or trade in comforts
of expanded lines, postponement of operations to the various regions of the
country or in overseas countries, society of most of the businesses has become
very composite so we can say it was very wonderful organization divirtisity
for that very big position in the organization development and employees
protection under the company profile its should be very big talent reliable
resources through by the employees satisfaction.

5. Human relationship

According to me now a human relationship is a very important because


without human being we can’t do All so we all are aware about human
relationship Trends in approach towards personnel management has changed
from product method to the business approach, adventure the human families
approach. So today, running of the most of the organizations has to uphold
human relations besides preserving sound relations while hitherto the bosses
are accustomed to deal with the workers therefore .So, training in human
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relations is needed to deal with the hominid bugs and to continue human
jubilations.

6. Change in job assignment

Exercise is also essential with the current operative is indorsed to the advanced
level in the society and when there is some new job or occupation due to
transfer. Exercise is also needed to equip old employees with the advanced
corrections, techniques and expertise consequently training is a imperative
now a day as if we know very well so with good training we can go ahead in
our life and company future we can assume by the prospective point of the all
company job change assignment

THE FOR TRAING ALSO ARISE TO:

 Increased productivity
 Improve the qualities of the product
 Improve organization climate
 Help a company to fulfill its future personnel needs
 Improve health and safety
 Prevent Obsoleting
 Effect personal growth
 Minimize to resistances change
 To act as a mentor
 Take a good confidence of the employees

Most teams provide a variety of guidance to motivate employees and their the
most important role of the relationship between employees and manger so it
should be very helpful in overall organization and good knowledge with
specific obtuseness management requirement activities more important with
nester of standards maintained should be there for prospective purpose without
decision cant possible it is very Important its must be their I could not
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activated in the specific member it will be good idea with the specific profile it
is call training and development satisfaction will be there for business.

OBJECTIVE OF PROJECT

 To study the Training programmes in Maruti Suzuki India Ltd


 To study the effectiveness in the organization
 To examine the evaluation process of the Training Programs
 To study the various method of training for employees in Maruti
Suzuki Indian Ltd

SCOPE
The scope of the maruti Suzuki company limited activities so I would like to
know about scope of the company legally reliable resources it should be
legally the effort of our study is very important in all over India it will be very
helpful depended on employees talent executive and although we wanted to
cover top level executive reliable person will be responsible for do all
activities by the company rules and regulation also but that was not possible
because of less time and non-availabilities of the top level executive person we
will study the training method adopted for the middle level mangers children's
level bosses and supervisors. Exercise is a learning experience in that it seeks
a relatively permanent change in an individual that will improve his/her ability
to perform on the job. We characteristically say custody fit can involve the
altering of skills, knowledge, insolences or social behavior. It may nasty
changing employees, how they work, and their insolences toward their work
of their contact with their co-workers or superintendents

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BENEFITS OF TRAINING

 Training help to so many people recognize with Administrative


goal concocting guideline for work and providing information
coming need in all area of business.

 According to me being training and development may be all


benefit providing training more knowledge benefit employees a lot
and also increases their income.

 Employees and all kinds of training are given so they will not mind
any day in the future.

 Providing staff and exercise greatly improves their efficiency and


confidence.

 Training helps to keep cost down in many areas, e.g. production,


personnel, administration etc. It also reduces the cost of outside
consulting by employing competent internal consulting.

 Training aids in emergent leadership skill, motivation, loyalty,


better attitudes and other aspects that successful workers and
managers frequently display. It surges the moral of workforce

 Exercise improves relationship between the supervisor and


secondary or labor management families by fostering authenticity,
openness and trust

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TRAINING OBJECTIVE AND STRATEGY

According to me having and identify training or objective frequently so many


much time good effected has been in our organization full benefit and
development by the company growth so easily we can go in our future
prospective point of you so we need to improve our skill and knowledge we
will get all benefit by company policies in the organization development we
critical thinking power of the company we should be very legally contented by
the all organization department so we really know about the training and
strategy process. The tanning is requires most the new employees in the
organization so must be provided training through company specific person so
would be very helpful in all over organization. The training determination
thus will have to aim at filling in this gap by clearly stating the ideas in
quantitative and qualitative terms to be achieved done training. Such an
exercise will also enable the training specialists to evaluate, monitor and
degree the extent to which enumerated objectives have been met through
training intervention..

It will be desirable use to the following criteria in the setting of


training objective:

 Role and task will be carry obtainable through the target groups

 Specific requirement of the individual and organization as to


integration of the two

 Connection with other places precipitously and level and technological


imperatives.

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 Training as a incomes of bringing about a modification in performance
back on the job

TRAINING OBJECTIVES

According to me training is a part of the company department skills and


knowledge so I would like to know about exercise objectives is also to as rules
based training and it is the simplest way to trade by the company cultures and
organization development.

 To prepare the employee both new employees and old to meet the
present as well as the changing requirement of the job and the
organization development by the all department of the company.

 To prevent uselessness

 To impart the new entrants the basic knowledge and skills they need
for an intelligent performance of a definite job and training

 To the prepare employees for the higher level tasks

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 To build up a second line of the competent officers and prepare them
to occupy more responsible positions

 To develop mind of the senior managers by providing them with the


opportunities for an interchange of experiences within and outside
with.

SYSTEMETIC APPROACH OF TRAINING

ORGANIZATION ANALYSIS

 Identification of an organization objective ,need and growth potential


and resource

TASK ROLE ANALYSIS
 Identification knowledge skills and attitude required


MANPOWER ANALYSIS

 Identification and definition of target population and performance


analysis

STATEMENT OF TRAINING NEED

 In terms of behavioral charges

 In terms of output and results


DEVELOP TRAI NING POLICY, PLAN, AND PROFECEANCY

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PLAN AND DESIGN TRAINING AND


PROGRAMME

 Cost contraction
 Arrange resource


CONDUCT TRAINING PROGRAMMES
 Individual

 Group
 On the job


FOLLOW UP AND EVALUATION

 Carry out evaluation at various phases against the training objectives


set.
 Develop follow up measures for monitoring

ENSURES FEEDBACK AND RESULT

REVISE AND NESSECARRY

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THE TRAINING PROCEDURE
According training procedure discussed essential main point of the
organization development its must be in legally format adopted of job training
is a very important by the company rule and regulation should be necessary.

THE IMPORTANT STEP IN THE TRAINING PROCESURE ARE


DISCUSS BELOW:

1. Assessment of Training Need

There are five steps towards the assessment and analysis of training and
development of the organization

Collection of information through interviewing and discussing with key


personnel both inside and outside the organization and the specific department
observation the workplace decided by the company rule and regulation
working condition and process or outcome examining record and with written
information and annual employees appraisal with best organization.

Compare performance of each department for looking out of the company


perspective point of you now a training should be very much provided by the
company specific person with talented knowledge so it will be more benefit by
the company or employees.

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Identify course of problem with specific duty by business management to
enable the train the employee satisfaction in handling the problem as well as
solving the problem in the satisfactory manner we would say leagally.

I thing problem solving skill is a very important by the company knowledge


person with reliable disciplinary problems requiring supplementary
supervision actions, it will be good point by the maruti Suzuki corporation

2. Preparing the instructors


According to me the preparing instructor must be legally from the training and
development department so we know about the specific training by employees
for the company growth as well as decent affected by the company The one
should have mind the predicted technique of the instructor will be very high
from the employees performance that is the whether a particular point is best
taught by the formalities illustration protest and clarification it would remain
legally activities.

A SERIOUS AND COMMITED INSTRUCTION MUST:

 Know the subject & job he is attempting to teach


 Have the aptitude and ability to teach them
 Have the willingness toward the profession
 Have a pleasing personality and capacity to the leadership from the
company
 Have the knowledge of the teaching principle and method its must be
cleared
 He should fortified himself with latest concept and knowledge

3. Preparing the trainee

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As in interviewing the first step is training is to attempt to place the trainee
easy the most people is somewhat nervous when approaching and unfamiliar
task to do work with the organization Even so the teacher may not has
achieved. All this training is given by the teachers to all the staff so that this
training will never be forgotten in future.

4. Getting ready to teach

 This stage of the programming activities is class hours teaching


connecting the following doings

 Planning the programmed

 Preparing the instructors outline for the employees

 Do not try to cover too much material

 Have the sessions moving sideways logically

 Debate each item in wisdom

 Take the material from standardized text when it is available

 Once the consistent text is not available develop the programmer and
course gratified based on group approach group consist of the
employer skilled employees, supervision, it must be maintain by
trainee.

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 Teach above standard for the trainee ability to work without
supervision knowledge, procedure and safety rule, human related etc.

5. Presenting to the operation

There are various alternative way we should know reliable resources by the
corporation prospective point of you explanation, protest etc. An instructor
regularly uses these means of amplification. We can make employees study
diagrams and evaluation through various tools.

6. Try out the trainees performance

As a contribution of the appearance so that like we know very well upon the
greeting of the employees usual the learner should be asked to start the job or
running procedure. Some coaches fancy that the apprentice clarifies each step
before doing it, particularly if the operation involves any risk, finished
repetitive practice, will obtain more skill.

7. Follow up

I thing employees have a great deal of honesty in my opinion and all over
organization is most useful when people are in trouble so the follow up to all
direction should be legally the variable farming schedule can be changed as it
is not mandatory in the discussion of learning philosophy. There should be
follow up of all programmed training otherwise training programmers in the
all over state commodities could not be of better quality.

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Training method

As a research in the filled in the arena of training, a number of employees are


available .Some of these ways are new, while others are traditional methods.
The training involuntary frequently used to train working and superintendent
personnel are discussed below. These computer programmer are hush-hush
into on-the-job and off-the-job exercise programmer.

TRAINING METHODS

ON THE JOB TRAING METHOD OFF THE JOB TRAINING

 JOB ROTATION  VESTIBULE TRAINING


 COACHING  ROLE PLAYING
 JOB INSTRUCTION  LECTURE METHODS P a g e 35 | 59
 TRAINING
Marwadi THROUGH
University, Rajkot  CONFRENCE OR DISCUSSION
 BY STEP- BY-STEP  PROGRAMMED INSTRUCTION
 COMMITTEE ASSIGNMENTS
ON THE JOB TRAINING METHODE:

This type of training is a very important like if we are working with Maruti
Suzuki company at that time will provide training by the company specific
trainer so it is very important eagerly It is a very important aspect of the
company association business development While the trainee learns how to
perform a job, he is also a regular worker execution the services for which he
is paid. The problem is placed taking residence translation services in the most
real method than beliefs how to perform the job. On-the-job training methods
include job rotation, coaching, job instruction through step by step.

1. Job Rotation

According to me in this type of training the trainees are taken from one type of
job to another so them confidence will be increased. Trainees gain knowledge
of different type of job through running and increased knowledge in different
ways. Although this method of the training is common among training
managers for general management positions, trainees can be transferred from
one job in the workshop to another it will be good by the trainer. In this
training method the training is done daily to solve all the questions of the
employees and to solve all their problem must be certain.

2. Coaching

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The trainee is placed under a specific supervisor so he can give specific
attention from the training in all matter. The supervision will give responds to
the trainee on his performance and gives him some suggestions for
improvement often the trainee teaching and coaching center will be very
necessary shares some of his duties and responsibilities and frees him from his
burden.

3. Job instruction

According to me job instruction is a very important now a day this method is


also know as training through step buy step under this method and the trainer
explains to the trainee the way to doing the job and presentation and job
knowledge and skill and allowed him to do the job. In the job training
development the trainer appraises the recital of the learner appraises the
performance of the trainee delivers reaction and more material and corrects the
trainee.

4. Committees assignment

Under this committees assignment it should be legally by the company


department a groups are trainees given and asked and definite company
problem the trainees also solve the problem jointly. It develop the team effort.
Example are an audit committees an election committee, a fundraising
committee, or a program committee large conventions and academic
conferences are usually organized by a directing committee drawn from the
membership of the group.

OFF THE JOB OF METHOD

Under this technique the trainee is divided into different sections and his
knowledge so the concerns has been underway using multimedia technology
and evidence technology on the exercise and none of the training it must be
required by the company prospective point of you and skills are tested of
exercise, the trainee is unglued from the job situation and his attention is
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focused upon learning the material related to his future job performance. Since
the trainee is not unfocused by job requirements, he can place his entire
concentration on education the job somewhat than spending his time in
accomplishment it. There is an chance for freedom of appearance for the
learners.

1. Vestibule training

According to me in this method company standard rule and regulation from


the training and development department it should be legally. This type of drill
is used for training personnel for spiritual and semi-skilled jobs. The length of
this drizzling choices from days to few weeks. Theory can be connected to
repetition in this technique.

2. Role playing

According to me one of the most important department of the role playing so I


can say participated play certain activities roles and responsibilities such as a
production manager motor operated by the company rule and regulation and
engineer quality control inspector and superintend plant executive
development and maintenance engineer quality control inspectors foreman
workers and the like of the company management department also will be
available so this method is mostly used to develop interpersonal
communication and relationship management.

3. Lecture method

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I think now a day lecture method is very important because without teaching
cant possible anything criteria so it will be very difficult, Lecture may be
online and offline its depended upon whatever and to be the effective lecture
must be simulate and create the development of the lecture method is that
much very important it is direct and can be used for large time of the trainee
thus cost time and lecture method is that it does not provide for transfer of
training effectively.

4. Conference and discussion

According to me conference and discussion is very important because all


depended people in group process should be talented in the group process.
Conference and discussion method involves a groups of people who has good
idea examine and share fact ideas and data assumption and draw infected
contribution and the improvement of job performance in that the discussion
involves two and free depended on the leadership qualities of the person.

5. Programmed instruction

In the current years may be this method has become popular. The subject
matter to be erudite is available in a sequences of prudently planned following
units. These units are arranged from simple to more multifaceted levels of
teaching. The apprentice goes through these units by answering questions or
insides the blanks. This method is luxurious and time consuming.

EVELUATION OF TRAINING PROGRAMME:

According to me now a day evaluation of training program is very important


role by the company potential point of you. I would like to know about
training and assessment leads to controlling and improving the training
program Hamblin optional five levels at which training could be very
necessary evaluated such as feedback and education job behavior and
organization development and final value of the company. The process of
training assessment has been defined as any attempt to obtain material of the

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effected of training performance and assess the value of training in the light of
that material should be required.

A. Reactions: Exercise instructed is gaged on the basis of the trainee’s


responses to the worth of reporting of the matter, depth, of course
contented, method of arrangement, etc.
B. Learning: Training programmed, trainer’s ability and trainee
magnitudes are estimated on the basis of quantity of pleased learned
and time in which it is scholarly and the students ability to use or apply
the contented he learned.
C. Job behavior: Work behavior refers to the an activity that is perform
ed to meet the objective and requirement of a job.
D. Organization: The estimation events the use of training, learning and
change in the job behavior of the division establishment in the
procedure of increased efficiency, excellence, confidence, auctions
business and the like.
E. Ultimate value: According to me dimension of the conclusive result of
the the donations of the exercise curriculum to an organization goals
like subsistence, growth, effectiveness, etc. and to the individual goals
like development of temperament and social goalmouths like capitalize
on community benefits.

THE VARUOUS METHOD OF TRAINING EVALUATION


ARE:
 Immediate assessment of trainee’s reaction to the programmed.
 Knowing training expectation before the exercise programmed
 Seeking opinion of the trainees supervision concerning her or his job
performance and behavior before and after training
 Evaluation of exercise and development from the company skills level
before and after training program
 Inspection training program is a very important by company
 Cost benefit analysis of training programmed

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 Seeking opinion of trainees subordinates regarding her or his job
performance and behavior.

RECENT DEVLOPMENT IN TRAINING

On line training Businesses started as long as on-line training. Trainees can


undergo training by staying at the place of their work. Participants complete
course work from somewhere they have access to computer and internet.
Dissimilar types of media are used for on-line exercise.

LITRETURE REVIEW

Maruti Suzuki is number one leading automobile manufacturer and the market
leader in the car segment both in terms of vehicles sold and revenue earned.
Until recently 18.28% of the company was owned by the Indian government
and 54.2% by Suzuki of japan. The Indian government held an initial public
offering of 25% of the company in June 2003. As of 10 may 2007 government
of India no longer has stake in maruti Suzuki Company.

Maruti Suzuki company limited was establishment in February 1981 through


the actual production commenced in 1983 with the maruti 800, based on the
Suzuki alto car which at the time was the only modern car available in India
its only competitors the Hindustan ambassador and premier landmine were
both around 25 years out of date at that point . Through 2004 maruti Suzuki

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Marwadi University, Rajkot
are sold in India and various several other countries depending upon export
orders. Models similar to maruti Suzuki’s are sold 50000 cars and has an
extremely large domestic market in Indian selling over 730,000 cars annually.
Maruti 800 till 2020 was the Indians largest trade compact car ever since it
was threw in 1983 more than a million units of this car have been sold
worldwide tops the sales chart and maruti Suzuki swift is the largest selling in
A2 segment.

Maruti Suzuki company due to lack of the maruti Suzuki company car alto
800 is very important and marketing activities is very good from distributor so
we can ahead step by step it would be very more help full by organization and
legally manner should always begin a market of automobile sectors. So this
facilities located two gorgon and mansard south of Delphi. .

RESEARCH METHDOLOGY

METHDOLOGY

The is a expressive exploration to identify the extent study the various


expected method of training and development by the company and to
evaluated effectiveness training programmers in MARUTI SUZUKI
COMPANY LTD the data has been composed through secondary resources

Secondary data: has been used to compile the company shape and industry
profile Secondary data collection is only gathering of the data has been
previously collected by someone else. Here we have used basically web, book

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Marwadi University, Rajkot
survey analysis, quesionnarry and different journal to will be collected by
server analysis report .

SAMPLE: Here I have researched and got answers from 50 people

SAMPLING METHOD: I created this project with the snowball method.

DATA COLLECTION METHOD:

According to me data collection process is Secondary data is data collected by


someone other than the actual user. It means that the information is already
available, and someone analyses it. The secondary data includes magazines,
newspapers, books, journals, etc. It may be either published data or
unpublished data , Survey, discussion ,opinion

I have picked the questionnaire strategy for the information of the maruti
Suzuki company on training and development this data was legally with me I
would like to information for the on company specific training and
development then while planning information have been legally assortment
method sufficient protections against inclination for the made research project
on maruti Suzuki company limited unreliability should be guaranteed for us

I have likewise assembled secondary information which have already been


gathered and investigated by some exploration paper and dairies and web.

Primary data: Questionnaire

Secondary data : Internet, website, Google form, data source, etc.

OBJECTIVE OF STUDY

 To study the Training programmes in Maruti Suzuki India Ltd


 To study the effectiveness in the organization
 To examine the evaluation process of the Training Programs

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Marwadi University, Rajkot
 To study the various method of training for employees in Maruti
Suzuki Indian Ltd
 To identify employee relationship with manager
 To identify the degree of satisfaction in part of employees
improvement , compensation and advantage
 To identify the satisfaction of employee with the functioning condition

DATA COLLECTION INSTRUMENT:

 All the information was obtained from the Questionnaire

DATA ANALYSIS AND METHOD:

 all data is obtained through Google form and its all the information is
given below
 we will analyze all the data and explained step by step so it will be
very useful
 made the first one to do the data analysis and all the couples and
friends talked to us

ABOUT THE QUESTIONANAIRE

 In this method human resources department are again sent this


questionnaire with similarly different answers. The researcher report
made by me so 50 people have answered this survey systematically.

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PART C

DATA ANALYSIS AND INTERPRETATION

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Marwadi University, Rajkot
Interpretation: According to me above results shows that employee and all
96 % people like Maruti Suzuki Company remaining 4% people don’t like
maruti Suzuki company .

Interpretation: There are so many people name and given responded from
this quesionnarty made by me and you can see about the chart and different
people name.

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Marwadi University, Rajkot
Interpretation: Those who are answered that some of them were in their 20-
30 age of 78% and rest of the people was answered 30-40 age in of 18% form
this questionnaire

Interpretation: According to me those who are responded above this chart


71.4% were male and rest of the 28.6% there were female you can see above
the chart.

Interpretation: 74% people had their own favorite car is swift and 10%
people do like zen estilo above the survey report and 18% people him favorite
car is wagon from this company and rest of all people like is 26% alto car but

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Marwadi University, Rajkot
this car is small and low price will people buy this car according to me by the
maruti Suzuki company.

Interpretation: Those who are people providing training and it was


understand 82% people very good responded given me in learning,
enhancement, and sharing information activities and rest of them 14% people
is given responded we can see from this responses.

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Marwadi University, Rajkot
Interpretation: Training is a very important part of the company I did was
survey from this question so I was got 90% people responded completely
agree with this question it was very gratefully answered like that.

Interpretation: I hope training program is very necessary for any employee


so 96% people responded was yes and rest of then no or may be the response
was good by the company and people.

Interpretation: In the company training on the job very importance you can
see above the chart 77.1% people responded. This training is important and all
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Marwadi University, Rajkot
will be get benefit by the company so I would like to say very much responses
from his side those who have fill up this form and rest of the people gave
22.9% response off the job training.

Interpretation: According to me those who have joint in the company for


new fresher and get job so this training is provided by the company so I got
44% people responded right and 18% people based on requirement and 32%
people will be senior staff by the company training.

Interpretation: I think lack of interest by the staff without department cant


possible 64 % people responded this one above the chart and rest of the people

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Marwadi University, Rajkot
say 8% due to lack of money and 16% time availabilities and then 12 % will
be non-availability of skilled trainer so it has been legally from the company.

Interpretation: I had made this questionnaire so 76% people responded me


less than 10 and 18% people responded 10-20 it was great answered by them
training is a necessary for the employee it should be good manner so will
growth of the employee.

Interpretation: According to me 76% responded the company is provided


time to time services and 20% people responded agree with this question you
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Marwadi University, Rajkot
can see above the chart and the question so it will be easy to understand you so
this all are question was made by me for the research report on training and
development maruti Suzuki company limited.

CONCUSION

Our main objective is was identify study purpose and development business
activities so it will be good to growth business so now a day various training
method is going different level of Maruti Suzuki Company Ltd. We have
achieved the same by studying different method it should be very easy. In
researcher we learnt a lot of and graphed that although the method adopted by
the different an organization level. Maruti Suzuki company take up various
method for working out and is positive also as their attitude is right’

Tshowery programmer MARUTI SUZUKI have been a GREAT


SUCCES

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Marwadi University, Rajkot
Training program maruti Suzuki depended upon:

 Exercise essential identification


 Sselecting the right tdrizzling programs
 Preparation of training calendars
 Organize effective drill programmers
 Transport course and validate training
 Take a training programed feedback

Chancing trade in exercise and development today:

 Focus on right attitude and general growth of the employee.

 Focus on complexity of technologies

 Trainer-apprentice collaboration

SUGGEGTION

HOW TO MAKE TRAINING EFFECTIVENESS

 Causal training need finished job description, recital job appraisal


forms Fix a keeping fit calendar in discussion with executives.

 Training predetermined would be well defined with detailed objectives.


 Recommend the employees for tshowery based on a need for tshowery.
 Mentors ought be trained and know ledged and preferably internal.
 Training provided by the company specific person it will be legally
 Computer applications should stay a important attention area.

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 Countless learners are not satisfied with presentation because record of the times,
trainees are complex in many programmer.
 Training session should not be not time of the company rule

LIMITETION OF THE STUDY

Training is a costly affaire and expensive process Training may result


dislocation of work and loss of output because regular office work is likely to
be interrupted or delayed because of the time spent in training. Sometime it is
difficult to obtain good training instructor and leader.

 High cost
 Require time away from work

BENEFIT OF THE STUDY

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Marwadi University, Rajkot
 Increased job satisfaction and employee engagement.
 Increased employees motivation
 Improved knowledge equals increased profit
 Increased employees retention

Bibliography & References

www.zigwheels.com/newcars/Maruti-Suzuki
en.wikipedia.org/wiki/Maruti_Suzuki
www.quikr.com/literature-review...maruti.../literature-review...maruti.
www.gaadi.com/cars/Customer-satisfaction-review-maruti
www.marutisuzuki.com/board-of-directors.aspx
economictimes.indiatimes.com ›
http://www.karmayog.org/csr501to1000/csr501to1000_20997.htm
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Marwadi University, Rajkot
ttp://www.marutisuzuki.com/sustainability.aspx (Sustainability)

http://www.marutisuzuki.com/csr-policy.aspx (CSR Policy)


 
http://www.marutisuzuki.com/environment.aspx (Environment)
 
http://www.marutisuzuki.com/road-safety.aspx (Road Safety)
 
http://www.marutisuzuki.com/cars-images/image/pdf/
SUSTAINABILITY.pdf
timesofindia.indiatimes.com › Business
Source: Powered by Tickerplant

Annexures

QUESIONNARRIES

1. Do you like MARUTI SUZUKI COMPANY


A. Yes
B. No
C. May be

2. Name……………………………………………..

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3. Age
A. 20-30
B. 30-40
C. 30-35
D. 35-40

4. Gender
A. Male
B. Female

5. Which is your favorite small car in MARUTI SUZUKI?


A. Alto
B. Swift
C. Wagonr
D. Zen estilo
E. Ritz

6. What do you understand by training?


A. Learning
B. Enhancement
C. Sharing information
D. All the above
7. Training is must for enhancing productivity and
performance?
A. Completely agree
B. Partially agree
C. Disagree
D. Unsure

8. Do you feel training program is compulsory for the


employee?
A. Yes
B. No

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C. Maybe
D. Cant say

9. From the following training methods under which training


method you have traines?
A. On the job
B. Off the job
C. Both

10. To whom the training is given more in your organization?


A. Seniour staff
B. Junior staff
C. New staff
D. Based on requirement

11. What are all the important barriers to training and


development in your organization?
A. Time
B. Money
C. Lack of interest by the staff
D. Non availability of skilled trainer

12. How many training programmes will you attend in year?


A. Less than 10
B. 10-20
C. Somewhat agree
D. More than 40

13. The company provides time to time services?


A. Strongly agree
B. Agree
C. Disagree
D. Strongly disagree

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