Benefits of an Automation Infrastructure

As an enabler for machine learning and AI systems (ML/AI systems),

MarkLogic is an ideal database for curating quality data. MarkLogic’s flexible,
multi-model approach is perfect for integrating and storing the rich entities that
ML/AI systems needs from various data silos, along with all of the contextual
metadata. MarkLogic’s sophisticated indexes help the developers and data
scientists that are curating the data find what they need quickly and precisely,
and then send that data to the ML/AI system. Also, as the most secure
NoSQL database, MarkLogic has all of the data governance required to
understand and control what data is used for ML/AI.

Consider the example of how MarkLogic might improve a customer service

experience using AI. Imagine that MarkLogic is storing data about customers,
products, and orders. The key data about a customer entity is all represented
as a single document, and audio clips from customer support calls are also
stored in MarkLogic. But, the audio clip alone is not that valuable. So,
MarkLogic communicates with a third-party cognitive service AI system to
transcribe the support call audio and communicate the results back to
MarkLogic using industry standard APIs. The results are then stored, indexed,
and can be searched in MarkLogic. Then, it becomes easy when the business
wants to closely analyze their support calls or help a customer service agent
more quickly address a customer need. Using MarkLogic to develop an
automation infrastructure able to support multiple sources and algorithms
provides the following benefits:

 Improved Tradecraft – The ability to quickly add new algorithms to build

recognition patterns and create new intelligence improves flexibility and
knowledge management for industry and academia. As new products are
identified and created via automation, they become added to the mass of
information, creating a smarter data set.
 Mission Focus – Analysts will have more time to focus their efforts on
advanced analytics, providing improved situational awareness to the
warfighter in a timelier manner. Secure dissemination of these new products,
objects and activities can be performed with unified alerting and tasking based
on areas of responsibility (AORs) and areas of interest (AOIs).
 Increased Efficiency – The most current automation capabilities will
consistently be available via processing, exploitation, and dissemination
(PED) tools, which in turn increases analysts’ productivity. Operationalizing AI
across mission capabilities on one platform, with a single point of security and
access logs drastically reduces cost and overhead, and maximizes
collaboration opportunities across a portfolio of specialized sensors and
algorithms. MarkLogic can be deployed from the cloud to disconnected,
intermittent and latent (DIL) environments ensuring users are always
connected.