Challenges faced due to the
digital divide among teachers
The rapid shift to eleerning prompted by the pandemic has
brought to light ong-stancing issu88 of inequality and &
digital vide thet must be edldrazsed by future acencenic,
‘education and digitalization policies While the ambition
toaspand e-leuming is impressive, most governmant
‘schoolteachers and students lack the tools, infrastweture
‘nd capacity ta be # part ofthis cigtalization process.
‘Some of the key chalenges faced by teachers are:
+ Low espacity in digital and elessning shils — very fou
teachers had prior taining or experience of delivering
high quality lessons through # blended approach
using diital tools and online platforms. This wil lead
to further inequalities in children's qualty of eerning
between these Whose texchers had higher capacity
versus those who dd not
+ Poor systemic support — teachers falt inadequately
supported by the gavemment. They were nat provided
vwith the digital tots (mobile phones, laptops, reliable
internet connectivity etc} they needed te continue
teaching fram a distance: tmey received no guidance
fn haw ta navigate the overwhelming content on
‘eteeming plfarms such es DIKSHA; and there vras
limited guidance on how to reach ail children. bn some
tates teachers dil not even vecaive thai salaries,
Inability to reach all stusents — wath limited capacity
‘and access to good technology, teachers struggled to
reach al their children, especially earners in remate
area oF at risk of cropping out
+ Preference for in-person teaching ~ there was
consensus smiong teachers and union representatives
thatintersetion with children cannot be replaced by
voluminous content, no matter how audio-isually
sriking it may be.
(One of the ctcal challenges as counts move towards
sing technology to compamant clessromn-basee leering,
cor even offer an alernatve to face toface teaching. &
teachers’ capacity. The digtal dive for teachers must
bbe reduced, and they must be prepared, consulted and
situated wathin an enabling ecosystem to lead this process.
Lessons learned
“The following lessons, which inform the recommendations,
focus on the challanges faced by Indian teachers and have
‘been identified through reflection on the avalable iterature
nd interviews with kay stakehasars
‘Strategic planning ~ Counties across the world have
had to take drastic measures to euto the spread af the
COVID-12 virus, aften leaving people unprepared for the
consequences. Schools and tesehers were completely
unprepared io make an overnight switch from classroom
based to distance leering for an indeterminete period
of tee, Forward planning and time for preparstion,
including tescher training, school hygiene and building
‘tuaent famiiaty wth information and communications
technology ICT) could have made it easier for the
fedueation sector fo.adapt to school closures. Leaming
from this experience is essential for daviaing a strategic
response to similar emergencies in the future,
‘Acknowledging and addressing the digital divide—
Davice and data affordably, plus network cannectiity
Infrastructure, have been the largest challenges to
continued learning, according to parents end teechers.
‘Animparant preraquisia is the astablshmant of a stable
and widespread power infrastructure which provides
‘elise, cheap and uninterupted electricity to support
teetnology use
“Teacher support —Teachers are the comerstona of
the education system, They are crucial i the overall
development of cilaten and must be provided with al
the necessary tools to perform thei duties successfull,
Given the ambition ta move towe(ds@ blendedearning
‘edueation system thare is @ need te considar the changing
role of teachers, as wel es what professional development
‘and support they need
EdTech roll out— In addltion to issues around sccess,
nevigation and quaity, there seems to be growing
scepticiam around the purpose and effectiveness of
feearming, Buyin from teachers, administrators snd
parents is crucial forthe successful rollout and adoption
of EdTech initiatives. here also needs to be a recognition
of the imeplaceable value addition of in-person interaction
of studenis and teachers in schools. Holistic develooment
of children in schools (through interaction with their peers
of éfferent cultural and vagus Backgrounds, group wrk,
play end 2 strong sense of community! leads to social
cohesion, talerance and peacebuilding. The development of
these soft sls through long-term interpersonal relations
land the celebration of India's varsity cannat ba dupliested
celine or through technology.Responses to COVID-19
“The Government has taken several stens to reduce the
nagathe impact of COWID-19 on the education sector. Tha
‘system has been quick to transition to distance learning,
‘aachers have worked hard to adapt ta the changing
nature of their role, and parents and communities have
‘come together to support their childrens lesening. India's
‘education sector saw a surge in solutions to suppor
‘students during the COVID-19 locksiown, They included
‘core remate-earning solutions (waditional tools such
183 textbooks and home visits, tech-enabled and mass
‘communication solutions such as WhatsAApp, YouTube, TV
and radio, and blended solutions that combine faceto-
face with eeaming) and leaming enabling solutions (such
as midday meals, sanitation kits and monetary support
“The Ministry of Education has also made a strong ettort
taereate a repasitary af laaming content and implement
EdTech interventions {in partnership with NGOs} to
increase access to aigial earning. Notable gavemmant
‘elearning platforms include Digital Infrastructure for
Knawiedg2 Sharing (DIKSHAY, ePathshala, Sayer and
‘the National Repository of Open Educational Resources,
(NROERI,
‘State governments have the responsibilty for
implementing the policies and guideines developed by
‘central government. Responsas to COVID-19 therefore
‘vary by state, with solutions for learning continuity tlre
tolocal needs: Gujrat focussed.on distribuing OR-coded
textbooks: Bihar and Uttar Pradesh focussed on leaning
‘programmes on TV; Assam distributed worksheets along
with midday meals: Kerala also focussed on textbook
‘dstibution and WhatsAnp groups." Oxishe has turned
toradia as online classes fale to reach all students
‘due to poor mobile connectivity." The Ministry of Home
‘Atfais Orde ot September 2020" allowed states to begin
phased reopening of schools from 15 Octobes, except
in containment zones. The decision ta reopen rests with
the state gavemnments. While decsion making based on
the fecal context is important, this means that students
across India had varying experiences of returning to school
‘Sepanding on where they lve, wich further widens the
learning divide within and benween states.
Evidence fram prolonged school closures in the past
shows that such disruptions can set children back fo lif. It
is theretore crucial tt quick. large-scale and standardized
ceffons are made to recognize and address the leasing
gaps. This is especialy the case-for early grades where
solid foundational skill are essential for leering progress
Basie itaracy levels, language and mathematics must
be assessed, and adaptive remedial strategies put in
| place to help chidren eateh up. intistives ike Pratham’s
“Teaching at the Aight Level’ through “learning camps! and
eccompanied assessments can be adopted widely to
reduce the learning inequalities amang younger childran
resulting from distance learning.
ln July 20220, the Union Cabinet approved the NEP 2020
Under the Ministry of Eduestion. The Pokey comes ata
Unique time and provides the government with various
avenues to build a mate holistic and resilent education
‘ystam as India comas out af the pandamio. NEP 2020,
is ambitious in both scope and scale, end ervisions 2
complate overhaul of the education sector. The proposed
allocation of 6 per cent of India's grass domestic
product (GDP) to the sector indicates the government's
commitment to making the visian a reality.
“National Edueation Policy of 2020 ie looking te bring
«paradigm shift in howewe,as a society, peroaive
‘education and how it is imparted in schools across
the country. In fact, it makes us re-examine the very:
purpose of going to school.”